I remember going there with my cat and he was injured by being hit by a car. And the lady vet. Was clowning around happily with a sample skeleton to tell us what happened to my cats hips. And knocked it over and laughed and said oh don't tell anyone I dropped that hahahaha. And then she got onto talking about my cat and left me with no option but to put him down. He died purring and still cuddly. Complete rip off, just to put him to sleep. I had to bury him at home. I wish I went some where else to get a second opinion or have him cremated. Never going back. No compassion. Read Less

Very rude customer service was my first time in there today. Did not get the lady's name but all I can say is she had brunette hair probably in her 40s to 50s I didn't like the way she talked to me nor how she stared at me really felt like I was the only black person in the there which I was, the way she would yell across the counter everytime I walked out of the consultation room "Umm is there anything you want in here" not only that when I went to the counter to pay them for putting down my pet she justed rubbed it in even more after me and my sister having a melt down over my pet no sympathy just making us feel even more sad. Now another friend said I should of had a second opinion because she also had bad customer service from there wow if she told me earlier I wouldn't have took my pet there RIP Read Less

Made me and my 8 year old daughter stay outside in the rain with our lamb because the vet was almost an hour late and they didn't like the lamb making noise. I gave 2 stars because the vet work done was good but service was not.Read Less

Have been coming here now for a number of years for the care of the family moggie. The family moggie has had several check up's and stays here, each time comes home with no complaints. Staff are very friendly and professional, the vets are caring and knowledgeable. The best place to come for treatment for your furry loved ones, humans excluded. Read Less

I have been buying my dog treats from these guys for years. Recently I was looking at the sources of the ingredients, and they source their meat (duck, chicken, etc) from China now, to save money. You would think, that as a vet, that animal welfare would be a priority for them over profit margins. China has no animal welfare standards. The places that they source their meat from them treat their animals terribly, in horrible conditions. When I posted a question on their Facebook page about this, they promptly banned me and did not make any effort to explain themselves. I am very disappointed with the lack of ethics and integrity of this company. Read Less

Have been coming here now for a number of years for the care of the family moggie. They have recently undergone a major revamp and upgraded their premises.We inspected the newly built cattery, looks like one moggie may be having quite a nice little holiday away from bird hunting.Staff are very friendly and professional, the vets are caring and knowledgeable.The best place to come for treatment for your furry loved ones, humans excluded. Read Less