Silverdale Vet Hospital @ Animates
Silverdale, Auckland
Reviews
Belinda
14 Jan 2024
REPORT
After spending a day at this clinic on a drip for kidney disease My cat was sent home with something in her arm and I was told she may not need further care and if she was better in the morning all th...
After spending a day at this clinic on a drip for kidney disease My cat was sent home with something in her arm and I was told she may not need further care and if she was better in the morning all that needed to happen was it to be removed. Once outside she couldn't stand up so I went back to ask for it to be taken out. The vet snapped at me and begrudgingly removed it. Then I took my cat home only for it to be very obvious to me she wasn't ok. I took her to another vet who confirmed thar she was beyond saving. This is the second time my poor animals have had this happen both vets work at this clinic part time. My cats fulltime vet (who also works there) gave her excellent care for 3 years and because of her I had more time with her. My warning to anyone reading this is purely don't trust the part time vets at this clinic to make the end of life decisions for your animals and to the clinic. You know who treated my cat that final day and her bad temper and lack of ability to see the obvious is inexcusable. I've waited a few weeks to leave this review in part because her main vet was amazing but that doesn't excuse the other two , especially the latest one.
Jean
21 Oct 2019
REPORT
I can't speak highly enough of all the team at Animates, especially Megan who was so very kind & caring when it came time to put my two old age pussies to sleep within six weeks of each other :-( I'm ...
I can't speak highly enough of all the team at Animates, especially Megan who was so very kind & caring when it came time to put my two old age pussies to sleep within six weeks of each other :-( I'm now in the process of getting a small breed puppy and can't wait to collect him and then introduce him to everyone at the Clinic.
Amanda
16 Sep 2019
REPORT
Took my sick wee kitten here on Sunday and Meagan saw him, was so caring and kind to both of us. He's doing much better and I was really impressed with the service. Tyler at reception was lovely too.
David
11 Aug 2018
REPORT
Several days after the death of my cat while in their care, this business still has not accepted any degree of responsibility; rather they have threatened a defamation suit. Interestingly, perhaps coi...
Several days after the death of my cat while in their care, this business still has not accepted any degree of responsibility; rather they have threatened a defamation suit. Interestingly, perhaps coincidentally, several five star reviews have appeared in the last few days praising this business to the skies. Go figure.
Gail
9 Aug 2018
REPORT
Lauren,Raewyn,Meagan and the rest of the nursing at Vets at Animates Silverdale have been taken care of our two dogs for many years. Oscar is a bit of a special boy with behaviour issues and they have...
Lauren,Raewyn,Meagan and the rest of the nursing at Vets at Animates Silverdale have been taken care of our two dogs for many years. Oscar is a bit of a special boy with behaviour issues and they have been nothing but patient with him. Our oldest Malachi had to put to sleep recently and Lauren came to house so we could do it home. Can’t tell you how appreciative we are for all the care they showed thru this tough time.
Denise Hailes
9 Aug 2018
REPORT
Meghan and the wonderful team at Animates Silverdale have been an absolute dream team with our very sick puppy. Since we took him in when he was only a month old and riddled with a terrible illness, t...
Meghan and the wonderful team at Animates Silverdale have been an absolute dream team with our very sick puppy. Since we took him in when he was only a month old and riddled with a terrible illness, they have continually surprised us with the knowledge and service they have shown. Every visit has been stress free and easy to deal with as Louie has been 100% relaxed and given the best care possible. We look forward to our vet visits now, no drama for our little guy.
Today he has been desexed and I didn’t worry about him being at Animates. I knew he was in the best possible hands with Meghan as she loves him as if he were her own dog.....she even took him home with her for 3 weeks when he was very young to make sure he survived through the night. I couldn’t ask for a more caring surgery. Wonderful people.
Highly recommend Animates at Silverdale to everyone.......
Billie Wilson
9 Aug 2018
REPORT
An absolute "Pawsome" practice. Great caring staff. My GS Lucky wasn't so Lucky but with the care and attention of this wonderful family my girl is happy and well back at home. Throughout mine and Luc...
An absolute "Pawsome" practice. Great caring staff. My GS Lucky wasn't so Lucky but with the care and attention of this wonderful family my girl is happy and well back at home. Throughout mine and Lucky's ordeal Megan and all staff went that extra mile to make sure we got the care and attention needed to get threw the 8 week ordeal. I cant Thank them all enough for the great work and professionalism they have delivered me and my Furbabies over the years. I am forever grateful xx
Megan Balmer
8 Aug 2018
REPORT
I think the world of these guys - we brought our German Shepherd into the clinic on a Saturday morning, unsure of quite what was wrong. We saw Meagan....immediately she knew what was going on, she had...
I think the world of these guys - we brought our German Shepherd into the clinic on a Saturday morning, unsure of quite what was wrong. We saw Meagan....immediately she knew what was going on, she had Asha on a drip and was on the phone to after hours surgeons so that there was a plan, and she could provide us with options, should we wish to take them.
Asha was bleeding internally. She was dying and we didn't know. Meagan's quick actions saved her and her proactive treatment got us into a surgery in time.
I cannot thank her enough. It must be a hard job in situations like those and I want her to know that we are forever grateful!
David
8 Aug 2018
REPORT
What a fantastic team. They have always been very caring with my animals, and yes sometimes it has taken time to get to the root of the problem, but they have always kept me well informed. I would re...
What a fantastic team. They have always been very caring with my animals, and yes sometimes it has taken time to get to the root of the problem, but they have always kept me well informed. I would recommended this clinic to all my friends.
Amber
6 Aug 2018
REPORT
Warm friendly staff who go the extra mile to care for my fur baby :-)
Chelsea
6 Aug 2018
REPORT
Love the team, so supportive and go above and beyond for my pets. Never had a bad experience. 5 years of care, and will never leave. So much expertise between them, trust them with my life
D Pauleen
6 Aug 2018
REPORT
I brought my ten year old cat, Bodhi, here to check on a leg injury. The checkup revealed him to be a generally healthy cat. Vet took him away to shave the fur around the injury and returned five minu...
I brought my ten year old cat, Bodhi, here to check on a leg injury. The checkup revealed him to be a generally healthy cat. Vet took him away to shave the fur around the injury and returned five minutes later to tell me he died.
15 minutes at this vet and my pet was dead. What could they say? “Sorry. Never happened before. Could have been this or it could have been that. Would you like us to send him away for a post mortem?”
How would you feel if this happened to you? I am so sorry Bodhi that I took you to the vet; you would have got better all on your own. Rest In Peace.
Amy saleman
3 Apr 2018
REPORT
I can’t rate Silverdale vets high enough. They are kind, considerate, and thoughtful. Always providing exceptional service to our dogs. After having to put one of our fur babies down recently they sen...
I can’t rate Silverdale vets high enough. They are kind, considerate, and thoughtful. Always providing exceptional service to our dogs. After having to put one of our fur babies down recently they sent a card with kind words just another example of the extra mile they go..
Stephanie M
7 Dec 2017
REPORT
Wonderful to have a place locally that is open long hours on a Sunday - great for emergencies. Prices are not the cheapest, but care is good.
Shelley Charlton
3 Apr 2017
REPORT
Vanessa Tubman
14 Aug 2016
REPORT
Took my cat in when he popped some stitches in his side. The staff were really lovely and took great care of him. Fantastic!!
Thomas Regardt van Zyl
25 Jun 2016
REPORT
Nick Allen
24 Jun 2016
REPORT
didn't have guinea pig food.
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Book an Appointment
Online booking unavailable
Please call
09-427 0158
2200 East Coast Road
Silverdale Auckland 0993
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-17:30PM
Sunday
Sun
09:00AM-17:30PM
Popular Hours
6a
12p
6p
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CLAIM IT HEREIncorrect information? Let us know
Silverdale Vet Hospital @ Animates
Silverdale, Auckland
2200 East Coast Road
Silverdale Auckland 0993
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-17:30PM
Sunday
09:00AM-17:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Belinda
14 Jan 2024
After spending a day at this clinic on a drip for kidney disease My cat was sent home with something in her arm and I was told she may not need further care and if she was better in the morning all th...
After spending a day at this clinic on a drip for kidney disease My cat was sent home with something in her arm and I was told she may not need further care and if she was better in the morning all that needed to happen was it to be removed. Once outside she couldn't stand up so I went back to ask for it to be taken out. The vet snapped at me and begrudgingly removed it. Then I took my cat home only for it to be very obvious to me she wasn't ok. I took her to another vet who confirmed thar she was beyond saving. This is the second time my poor animals have had this happen both vets work at this clinic part time. My cats fulltime vet (who also works there) gave her excellent care for 3 years and because of her I had more time with her. My warning to anyone reading this is purely don't trust the part time vets at this clinic to make the end of life decisions for your animals and to the clinic. You know who treated my cat that final day and her bad temper and lack of ability to see the obvious is inexcusable. I've waited a few weeks to leave this review in part because her main vet was amazing but that doesn't excuse the other two , especially the latest one.
Jean
21 Oct 2019
I can't speak highly enough of all the team at Animates, especially Megan who was so very kind & caring when it came time to put my two old age pussies to sleep within six weeks of each other :-( I'm ...
I can't speak highly enough of all the team at Animates, especially Megan who was so very kind & caring when it came time to put my two old age pussies to sleep within six weeks of each other :-( I'm now in the process of getting a small breed puppy and can't wait to collect him and then introduce him to everyone at the Clinic.
Amanda
16 Sep 2019
Took my sick wee kitten here on Sunday and Meagan saw him, was so caring and kind to both of us. He's doing much better and I was really impressed with the service. Tyler at reception was lovely too.
David
11 Aug 2018
Several days after the death of my cat while in their care, this business still has not accepted any degree of responsibility; rather they have threatened a defamation suit. Interestingly, perhaps coi...
Several days after the death of my cat while in their care, this business still has not accepted any degree of responsibility; rather they have threatened a defamation suit. Interestingly, perhaps coincidentally, several five star reviews have appeared in the last few days praising this business to the skies. Go figure.
Gail
9 Aug 2018
Lauren,Raewyn,Meagan and the rest of the nursing at Vets at Animates Silverdale have been taken care of our two dogs for many years. Oscar is a bit of a special boy with behaviour issues and they have...
Lauren,Raewyn,Meagan and the rest of the nursing at Vets at Animates Silverdale have been taken care of our two dogs for many years. Oscar is a bit of a special boy with behaviour issues and they have been nothing but patient with him. Our oldest Malachi had to put to sleep recently and Lauren came to house so we could do it home. Can’t tell you how appreciative we are for all the care they showed thru this tough time.
Denise Hailes
9 Aug 2018
Meghan and the wonderful team at Animates Silverdale have been an absolute dream team with our very sick puppy. Since we took him in when he was only a month old and riddled with a terrible illness, t...
Meghan and the wonderful team at Animates Silverdale have been an absolute dream team with our very sick puppy. Since we took him in when he was only a month old and riddled with a terrible illness, they have continually surprised us with the knowledge and service they have shown. Every visit has been stress free and easy to deal with as Louie has been 100% relaxed and given the best care possible. We look forward to our vet visits now, no drama for our little guy.
Today he has been desexed and I didn’t worry about him being at Animates. I knew he was in the best possible hands with Meghan as she loves him as if he were her own dog.....she even took him home with her for 3 weeks when he was very young to make sure he survived through the night. I couldn’t ask for a more caring surgery. Wonderful people.
Highly recommend Animates at Silverdale to everyone.......
Billie Wilson
9 Aug 2018
An absolute "Pawsome" practice. Great caring staff. My GS Lucky wasn't so Lucky but with the care and attention of this wonderful family my girl is happy and well back at home. Throughout mine and Luc...
An absolute "Pawsome" practice. Great caring staff. My GS Lucky wasn't so Lucky but with the care and attention of this wonderful family my girl is happy and well back at home. Throughout mine and Lucky's ordeal Megan and all staff went that extra mile to make sure we got the care and attention needed to get threw the 8 week ordeal. I cant Thank them all enough for the great work and professionalism they have delivered me and my Furbabies over the years. I am forever grateful xx
Megan Balmer
8 Aug 2018
I think the world of these guys - we brought our German Shepherd into the clinic on a Saturday morning, unsure of quite what was wrong. We saw Meagan....immediately she knew what was going on, she had...
I think the world of these guys - we brought our German Shepherd into the clinic on a Saturday morning, unsure of quite what was wrong. We saw Meagan....immediately she knew what was going on, she had Asha on a drip and was on the phone to after hours surgeons so that there was a plan, and she could provide us with options, should we wish to take them.
Asha was bleeding internally. She was dying and we didn't know. Meagan's quick actions saved her and her proactive treatment got us into a surgery in time.
I cannot thank her enough. It must be a hard job in situations like those and I want her to know that we are forever grateful!
David
8 Aug 2018
What a fantastic team. They have always been very caring with my animals, and yes sometimes it has taken time to get to the root of the problem, but they have always kept me well informed. I would re...
What a fantastic team. They have always been very caring with my animals, and yes sometimes it has taken time to get to the root of the problem, but they have always kept me well informed. I would recommended this clinic to all my friends.
Amber
6 Aug 2018
Warm friendly staff who go the extra mile to care for my fur baby :-)
Chelsea
6 Aug 2018
Love the team, so supportive and go above and beyond for my pets. Never had a bad experience. 5 years of care, and will never leave. So much expertise between them, trust them with my life
D Pauleen
6 Aug 2018
I brought my ten year old cat, Bodhi, here to check on a leg injury. The checkup revealed him to be a generally healthy cat. Vet took him away to shave the fur around the injury and returned five minu...
I brought my ten year old cat, Bodhi, here to check on a leg injury. The checkup revealed him to be a generally healthy cat. Vet took him away to shave the fur around the injury and returned five minutes later to tell me he died.
15 minutes at this vet and my pet was dead. What could they say? “Sorry. Never happened before. Could have been this or it could have been that. Would you like us to send him away for a post mortem?”
How would you feel if this happened to you? I am so sorry Bodhi that I took you to the vet; you would have got better all on your own. Rest In Peace.
Amy saleman
3 Apr 2018
I can’t rate Silverdale vets high enough. They are kind, considerate, and thoughtful. Always providing exceptional service to our dogs. After having to put one of our fur babies down recently they sen...
I can’t rate Silverdale vets high enough. They are kind, considerate, and thoughtful. Always providing exceptional service to our dogs. After having to put one of our fur babies down recently they sent a card with kind words just another example of the extra mile they go..
Stephanie M
7 Dec 2017
Wonderful to have a place locally that is open long hours on a Sunday - great for emergencies. Prices are not the cheapest, but care is good.
Shelley Charlton
3 Apr 2017
Vanessa Tubman
14 Aug 2016
Took my cat in when he popped some stitches in his side. The staff were really lovely and took great care of him. Fantastic!!
Thomas Regardt van Zyl
25 Jun 2016
Nick Allen
24 Jun 2016
didn't have guinea pig food.
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