What disgusting service! My puppy got stung by a bee and had a severe allergic reaction. The receptionist is such a grumpy old lady... I can’t believe they wanted us to fill out forms first and the vet wants to shake damn hands and introduce himself before checking my puppy, who was collapsing in my hands. Read Less

Pity you cant rate with a 0 star rating. My dog had an accident and got cut quite badly on her thigh. Called them for assistance and said just see the vet they need 1000 rand upfront. This is beside the vet bill. Being the middle of the month not everyone has 1000 rand laying around. I even asked if there is anything I could do to assist my dog and the response I got was "sorry...you have to bring the dog in". Wheres their sense of humanity...are they not suppose to care ? Seems money comes first. Read Less

Amazing work. They were fast and very caring. Brought my stray kitten in as it was slowly starting to fade, it stayed over night and is doing so much better. A bit pricey but very much worth a life. Thank you guys. Read Less

"Emergency vet" my foot! My dog was poisoned and I rushed him there but the "after hours emergency hospital" was closed! Tried all the numbers on the gate, the website and the net, no answer. No response to my hooting or desperate banging on the gate. Had to then go to Fourways Emergency Animal hospital (absolutely incredible people), but my boy passed away en route. Disgusting! Read Less

We recently had an emergency, contacted Westrand and was met with a warm and friendly reception upon our arrival. The attending vet was quick and acted in the interest of our yorkie and resolved the emergency professionally and with a smile. Thank you to the team, treat others with warmth and you will receive the same. Read Less

Completely disgusting, my dog got bitten by a snake and started vomiting rushed her to the emergency vet and no answer! rang bell hooted phoned the 2 numbers on the gate and shouted nothing the security gate to the place was open and cars were parked there someone was there and 15 min waiting for something to happen and my dog passed away In my hands completely disgusted with the so called "emergency vet " Read Less

I was at this vet this weekend with my dog. The vets were understanding and took time to help him because he was in a lot of pain. The fees were a little bit on the high because it is after hours but it was worth it for him Read Less

Heartless isn't the word!!! I am totally disgusted by the sheer arrogance of this so called doctor. I have a miniature poodle who developed a severe discharge. i took her there and was also accused of being negligent. My regular vet told me its a common problem with the breed and she was sorted and healthy in a few days. Last night I took my other puppy there as she had not eaten nor drank for two days. She was not in a good way. I was told I dont care about my animals bu the same arrogant "professional". He shoved a stick up her rear and demanded 1000.00 and would open the gate till I had paid. I went to Fourways....what a blessing. Caring, professional and thorough. Please do NOT support this place, rather drive a bit further to Fourways - its worth every kilometre. Read Less

Sadly our beautiful, loving and gentle hearted, boisterous 11 year old puppy has passed away at 01:15 this morning. Can't believe how disgusting he and we were treated by the Westrand Emergency Clinic in Weltevreden Park. First they turned us away because we didn't have the full amount in cash as the price had gone up because we got there at 11pm and they literally accused us of being negligent pet owners - we know our dog, when his tummy is upset he gets lethargic and a bit constipated but then gets better, we thought the same this time hence why we didn't take him to vet earlier. I phoned every emergency vet in the west rand and they all went back to this place. When we returned with him already dying and the money, I had to fill out forms in the reception and they supposedly gave him an adrenaline shot to try get him recovered, then my son said they laughed when he passed on, we wouldn't believe it as he was still gasping for breath, so they then told us to get out the room and inserted a pipe in his mouth to try ventilate him. He was gone by 01:15. We are SO heart broken and hurt at losing our beloved boy, and what hurts most is the way they treated us and our best friend. Please do not support this place, they are heartless. I'm sure they gave him the euthanising drug instead. Read Less