Private vets' x-ray machine is broken so I she referred me to the SPCA for assistance. They charged me more than my private vet does for a 2-minute consultation that I didn't need and never even got to see happen so for all I know they didn't really look at her. I've been charged for x-rays that for all I know don't even exist because two weeks later they still haven't sent them. They wanted to keep my cat overnight and charge me a thousand Rand upfront for "potential" treatment but I refused. I feel like I've been treated like a walking piggybank and put my cat through the trauma of going there spending hours waiting for nothing. Never again. Read Less

A clean and well maintained facility for animals. There's an adoption centre and well trained staff. Always a pleasure going there to lend a helping hand. Guys, please go and volunteer. The help is most certainly welcomed. Destress and walk dogs or play with the kittens. They are adorable! Read Less

Very nice facilities and animals seem to be very well looked after. Only had access to the kennels and haven't seen hospital side. Dropped a star as I have been here a couple times to spend some time with the animals and staff only allow walking through the kennels. I wanted to take a dog or two around the garden for a walk and was told this was done by the permanent volunteers. I do understand that processes have to be followed but was expecting than any extra attention for the animals would be accepted and appreciated as I do have experience with dogs. Perhaps they should look at allowing this kind of time donation from the public.Read Less

Frequently walk dogs here and got my kitten from here which was a very efficient and cost effective process. Spca act responsibly, compassionatly and swiftly when it comes to placing animals and take good care of the animals in their care Read Less

Incompetence!so disgusted with the level of service we received ..this would now be the 4th visit with the same situation my poor 12 month old persian cat is still vomitting blood and bloody stools lethargic and loss of appetite.. as soon as they got there R 200 consultation Fees we waited for 4 hours to get somebody to see to us only to be mis-diagnosed for the 4th time I have explained to the vet my cat might have consumed some of my artificial plants and it seems as if that means nothing to them first they said its gastro,then an ulcer they gave meds for that never helped! I then took my cat back as the matter is getting worst they saying his suffering constipation !!!and gave him laxative???? My cat is pooping normal I have requested an xray or endoscope but they do not have the facility? And sent me home with laxatives I am so furious and would not recommend anybody to support this organisation from helpless owner who will soon be getting a second opinion ....:,( Read Less

You guys are fucking scams!!!! You will never gt a single cent from me or anyone i know. Im going to make very sure of that. Shame on you for putting down an innocent animal. Hope you all get what you deserve!!!!! Read Less

Shame on SPCA for euthanasing a healthy, pedigree main coon cat after only two days of having it in custody. Especially disgusting that the cat was not scanned for a microchip , which it had as well as an owner, who is now heartbroken . How do they explain what happened to their beloved cat to their children? Read Less

You put a chipped Maine Coon cat to sleep because you deemed it to be a feral cat. You did not scan the cat or try to locate the owner. You refused to let her see the dead cat or to give her the cat's body, even though she was there to collect the cat. Why not? Certainly sounds VERY suspicious!!!! Read Less

Disgusting. Posted by Elise de Beer Its with a broken heart I want to warn all cat owners. Our precious family cat was killed on Sunday morning by SPCA. A neighbour took Sonix to SPCA from Hout Bay on Friday afternoon, as it had been trespassing into his home and eating his cats food & confronting their cats. SPCA killed him a day and a half later, on Sunday, WITHOUT scanning him! My cat is a pedigree, registered Main Coon who is well groomed. He was micro-chipped. SPCA claimed he was deemed 'feral'. They say they don't scan cats they dreem 'feral', and they don't wait the usual 5 days before putting them down,( AND they don't even do it the normal humane way if they're 'hostile'.) Sonix hissed at them through the cage & was labeled 'hostile' and 'feral' based on this alone! He hissed because he was petrified, as cats do when caged & afraid. Don't they get that?! I was there at 10:15am this morning to fetch him when they told me he's dead, & they wouldn't even let me have him to bury him, nor did they give me any proof that he was actually dead. How do I know they haven't sold him to some syndicate??! I had to leave their premises shattered & in tears and they gave me nothing but a lame 'sorry for your loss'. So, despite SPCA punting the chipping of our pets, they don't even bother to check before killing them if they decide your animal looks or acts feral. He wasn't even taken out of the cage he was brought in. Just killed through it. He was given no chance of life or to be found by me. I'd suggest collaring your cats as & perhaps tattooing! What disgraceful conduct SPCA. Your story stinks. You should be ashamed of yourselves! RIP Sonix.Read Less

Elise De Beer wrote!!!! Its with a broken heart I want to warn all cat owners. Our precious family cat was killed on Sunday morning by SPCA. A neighbour took Sonix to SPCA from Hout Bay on Friday afternoon, as it had been trespassing into his home and eating his cats food & confronting their cats. SPCA killed him a day and a half later, on Sunday, WITHOUT scanning him! My cat is a pedigree, registered Main Coon who is well groomed. He was micro-chipped. SPCA claimed he was deemed 'feral'. They say they don't scan cats they dreem 'feral', and they don't wait the usual 5 days before putting them down,( AND they don't even do it the normal humane way if they're 'hostile'.) Sonix hissed at them through the cage & was labeled 'hostile' and 'feral' based on this alone! He hissed because he was petrified, as cats do when caged & afraid. Don't they get that?! I was there at 10:15am this morning to fetch him when they told me he's dead, & they wouldn't even let me have him to bury him, nor did they give me any proof that he was actually dead. How do I know they haven't sold him to some syndicate??! I had to leave their premises shattered & in tears and they gave me nothing but a lame 'sorry for your loss'. So, despite SPCA punting the chipping of our pets, they don't even bother to check before killing them if they decide your animal looks or acts feral. He wasn't even taken out of the cage he was brought in. Just killed through it. He was given no chance of life or to be found by me. I'd suggest collaring your cats as & perhaps tattooing! What disgraceful conduct SPCA. Your story stinks. You should be ashamed of yourselves! RIP Sonix.Read Less

I sent my dog with the mobile unit in Kuilsriver to get sterilized on Thursday and called everyday until yesterday to get an update on how he was doing or whether the dog is okay and response I got was...Sorry we do not give updates over weekends. Today my wife picked up my dog to find that he 1- is not sterilized and looks skinny 2- he developed a kennel cough at your facility and that's why he could not be sterilized 3-he had a tick on him 4-he had scratches in his face that was not there when he was dropped off. I sent my perfectly healthy 6 month old dog that weighed 24kg to them thinking they will take care of him and I get this bullshit and my dog weighing at 21kg, thats 3kg under....worst is we still had to pay for the medication on top of that. So my dog was there the entire weekend and no one could tell me anything. He could've stayed at home and not develop this crap illness he has now....I know the SPCA as an organization is not to blame...but for reasons like this people like me tend to not trust them in future. People and owners are constantly told by your organisation on how to take care of their pets but it would seem your pet that you entrust to them don't get taken care of appropriately....so keep the payment made to have my pup sterilized as a donation as I will rather pay the expensive cost by a private Vet that will actually be helpful and take care of my pet the way I do...guess there is a reason as to why people choose to not use SPCA to avoid situations like this...Read Less

Always received good care in the past but tried to get seen today before they closed at 5. When I phoned I was told that if I got there at 5 there I would more than likely be turned away as all the vets would have left for the day. Why have open hours until 5 if you really need to be there by 4 to have a hope of being seen, or so I was informed on the phone. Read Less

Yesterday morning we took our cat to the SPCA Grassy Park. We were all anxious and did not know what to expect. The receptionist on duty Hayley was so professional and made us feel at ease. When our cat was examined the "examiner" was so knowledgeable and explained to us in simple terms what could be wrong with her (cat). The vet eventually examined her and she was kept overnight. I give this branch of the SPCA 5 stars and 10 out of 10 for professionalism and their approach to the owners of the animals. Its so obvious they have a passion for what they do and a love for all animals. Read Less

I love this SPCA! Have always had a great experience there and they are always willing to help even when they are under pressure! I will never forget how they saved the life of a little puppy I bought off of street kids, and will be forever grateful! It's my dream to volunteer here one day. Thank you for everything and keep up the great work! Read Less

My baby went in for an emergency on Friday...all were amazing. Went to check up on her and she is doing well. We feel so at ease knowing our baby is in good caring hands. We are so impressed with the conditions the animal live in and one can feel the love and care for the animals under the staffs care. We dont know all the names but big huggs to Timothy, Janine, Norma and Belinda....you and all the other staff do an amazing job Forever grateful Olga and Warren...and Jessie the dog XxxRead Less

I cannot believe that calling the after hours line brings no results! How can you call yourselves animal lovers when you will "try" to get out to help an animal in distress!!! shame on you.....not impressed right now Read Less

I am disgusted and deeply disturbed by the lack of action and care on behalf of distressed animals by the SPCA who would like to have us the public believe they " care for, speak for and protect the rights of animals" Thrice I have reported to them the case of a dog being kept chained up under appalling conditions, in all kinds of weather, being fed expired take away meals which the owner is unable to sell outside Balmoral Complex in Woodstock Main Road and I am told there is nothing that can be done because it is a security dog. But it gets worse, my sister reported a diseased and dying dog laying outside her property in Mitchell's Plain who needed urgent medical attention, she was told to either contain the dog herself until an inspector arrived or leave it to die because the SPCA did not come out to capture stray dogs! I will NEVER again donate money to the SPCA since it is clearly not being used to help animals in distress. SIES! Read Less