22 Reviews

Steenberg Veterinary Clinic

Cape Town, Western Cape
General Info
Welcome to Steenberg Veterinary Clinic!
As well as being a fully functional clinic for both operations and every day consults, we have vets with a special interest in avian, orthopaedic and cancer medicine and surgery.
We focus on creating a loving and friendly environment to bring your furry and feathered family members to, ensuring you get the best medical attention we can provide along with a cuddle or a treat!
Our facilities include a full operating theatre with anaesthetic, X-ray, and ultrasound machines, an in-house laboratory for running blood tests, 2 consult rooms and over-night facilities for those who need cage rest after surgery.
You will meet our fantastic Vets, Dr Ross Kennedy-Smith, Dr Achim Steinhagen, Dr Gina du Plessis and Dr Lauren McGavin. They are available for both normal and focussed consults, as well as operating every day of the week.
We stock a large range of food, toys, healthy treats and flea and tick protection to suit many of your furry friends needs.
Our food range includes Acana and Orijin, Hills, Hills Ideal Balance, Eukanuba, Royal Canin and Vets Choice.
We stock most flea and tick products, including spot-ons, collars, sprays and tablets.
Bird food, hamster food, rabbit food and cat litter are also stocked.
We encourage owners to bring their pets by regularly so they can get used to us and find out visits can be a fun and happy experience too, making it much easier for them when they come in for check ups or procedures. A regular weigh in is a great way for them to get used to our front staff and keep them at a healthy weight at the same time! Or just bring them along when you need to buy their food or deworming tablets.
Our receptionists love getting to know the new puppies and kittens, as well as any new-comer, big, small, old, young, feathered or furry! We are always waiting with a hug or a smile and a treat for your companions.
So please come and visit our practice!
Services
Acupuncture
Boarding
Dental
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Reviews
Abigail Sylvester
7 Oct 2020
REPORT
I posted this review on Steenberg Veterinary Clinic's Facebook page on September 25th,2020: Steenberg Veterinary Clinic can improve by being less racist. My brother and I went to the clinic today an... Read More
I posted this review on Steenberg Veterinary Clinic's Facebook page on September 25th,2020: Steenberg Veterinary Clinic can improve by being less racist. My brother and I went to the clinic today and according to staff we are considered as welfare and I was told if I had the intellectual knowledge I would understand why they do not assist people considered as welfare on weekends and only during week days. None of this was ever communicated to us over the years as I have rescheduled bookings so many times and this over weekends. Their staff messed up our booking for my dog to get her vaccination this weekend. We are also judged by the clothes we wear according to one of the staff member's. So according to her we looked like private and not welfare. So how does welfare people look? We were blamed for not stating the area we live in yet this question was never asked and despite this all our information was on their system which they never bothered to check when we called in at first. Yesterday was Heritage day and if this is considered as Heritage then I don't know what is! To-date I've received no feedback even though I was told that the matter will be investigated and I will receive feedback asap! This is how "Welfare" people are treated. It's shameful and disgusting! I don't know what your business stand for but People are People and Animals are Animals doesn't matter where they come from! Read Less
Review Image
Eileen Pentz
3 Jul 2018
REPORT
They go out of their way to assist you.... Dr Lauren is amazing
Bea Mostert
24 Feb 2018
REPORT
Superb Veterinary. Expect advise, loving 'family' of staff. Feels like having a Vet at home. Doctors who truly care about our furry friends. Intense trust relationship that just grow with the years. D... Read More
Superb Veterinary. Expect advise, loving 'family' of staff. Feels like having a Vet at home. Doctors who truly care about our furry friends. Intense trust relationship that just grow with the years. Drs Achim, Ross and Mcgavin, world class. Greatest respect and appreciation. Read Less
Amy Green
16 Feb 2018
REPORT
The care and love shown to my dog has been mind blowing. Excellent care.
Nick Hearne
3 Feb 2018
REPORT
We have been taking our 5 Yorkshire Terriers here for 5 years and have had nothing but outstanding care for our fur kids. Always understanding, always listen to what we say, and always patient enough ... Read More
We have been taking our 5 Yorkshire Terriers here for 5 years and have had nothing but outstanding care for our fur kids. Always understanding, always listen to what we say, and always patient enough to answer a million questions. They all understand what it is to be a pet "owner" and invest themselves in the wellbeing of our dogs. Having recently relocated to the UK Ross handled all the pet passport procedures and our dogs arrived safely. Exceptional experience with Steenberg and very sad to say goodbye. Read Less
Donatella Knecht de Massy
29 Dec 2017
REPORT
Always find time to help when one of my pets arrive with a bee sting reaction, a limp or just not themselves. Professional and reassuring staff of qualified and experienced team. Very thankful to have... Read More
Always find time to help when one of my pets arrive with a bee sting reaction, a limp or just not themselves. Professional and reassuring staff of qualified and experienced team. Very thankful to have them so close by. Read Less
Ian Ward
26 Oct 2017
REPORT
Cannot say enough good things about this practice. We have been going there since they opened and have always received brilliant service. The love and compassion shown to our animals is extraordinary.... Read More
Cannot say enough good things about this practice. We have been going there since they opened and have always received brilliant service. The love and compassion shown to our animals is extraordinary. Keep up the good work to the whole team. Read Less
Bianca Hey
14 Feb 2017
REPORT
Best vet in Cape Town, wouldn't take my animals anywhere else
Jess Calder
9 Feb 2017
REPORT
I can't recommend this Vet enough. After recently moving to CT I needed to have my dog castrated. They were warm, friendly, efficient and caring. Steenberg Vet will be the new home for my babies!
Jarred Gustafson
23 Jan 2017
REPORT
Receptionist is rude, disorganized and can't own up to her mistakes. She shouted at us over the phone and caused a huge drama. The vets are good but need to reconsider their poor choice of admin staff... Read More
Receptionist is rude, disorganized and can't own up to her mistakes. She shouted at us over the phone and caused a huge drama. The vets are good but need to reconsider their poor choice of admin staff. We are R65k deep in relocating our pets and came to this vet for their good reputation only to be shouted at and have critical appointments messed up a month before the dogs are meant to fly out of the country. Read Less
Linda Gotlieb
25 Dec 2016
REPORT
Wishing all the vets, nurses and everyone behind the desk and behind the scenes a very happy Christmas. Thanks for always being there for us in our times of need and giving such love and attention to ... Read More
Wishing all the vets, nurses and everyone behind the desk and behind the scenes a very happy Christmas. Thanks for always being there for us in our times of need and giving such love and attention to our beloved furkids.Read Less
Nicky Elizabeth Davis
12 Dec 2016
REPORT
A huge shout out to Steenberg Veterinary Clinic, especially Achim, for looking after my Mom's (Lindy Davis) dog Janey! From going to have her put down last Sunday to her back at home and well on the w... Read More
A huge shout out to Steenberg Veterinary Clinic, especially Achim, for looking after my Mom's (Lindy Davis) dog Janey! From going to have her put down last Sunday to her back at home and well on the way to being her old self!! Thank you so much for the care and dedication you showed to Jane. Thank you for everything!! Read Less
Michelle Toit
9 Dec 2016
REPORT
Fantastic to find a practice where every person employed there loves animals and is dedicated to their care.
Andrew L
28 Nov 2016
REPORT
busy, helpful staff. Well stocked and resourced
Kirsten Veenstra
27 Oct 2016
REPORT
Steenberg Veterinary Clinic have been looking after my fur children as long as I can remember, and the team there are legendary. I don't believe one would find a more knowledgable and caring group of ... Read More
Steenberg Veterinary Clinic have been looking after my fur children as long as I can remember, and the team there are legendary. I don't believe one would find a more knowledgable and caring group of vets and staff anywhere. I can't recommend Steenberg Vet enough Read Less
Annelize Booysen
19 Oct 2016
REPORT
Extremely disappointed with this vet who has forgotten that their primary responsibility is to assist animals. After finding an abandoned small Maltese beside the road today, I stopped at this vet t... Read More
Extremely disappointed with this vet who has forgotten that their primary responsibility is to assist animals. After finding an abandoned small Maltese beside the road today, I stopped at this vet to ask for assistance and to keep him for a few hours so that I could go to my scheduled meeting. This was refused because "they have high paying clients and will be sued if anything happens to their pets due to unsanitary conditions brought in by a street dog". This was not a street dog. This was a lost or abandoned pet in need of medical attention. Theirs was not a cramped little cubicle. It was a sizable veterinary clinic with enough space to isolate a desperate case and enough disinfectant and sterilisation equipment to prevent cross-contamination. Asked if they at least had something to eat for this starving animal (as in 'what food should a clearly emaciated dog in your medical opinion be given?') the first response was that they don't give food to street dogs. Standing in a business suit with a bleeding hand where the scared little guy had bitten me, I could not believe my ears. When did vets start to value their bottom line and their (assumed) posh reputation more than helping a distressed animal in need? So, according to them this is someone else's problem. Let the SPCA deal with it because we have more important things to do. We only deal with high-end cases. Well, this little guy might have strayed from a high-end home. Or he might have been abandoned from a high end home. But what does that matter? He needed help and was denied it because he didn't fit in with their €image€. I will never set foot in this clinic again and will make sure no one that I know does ether. Highly, highly NOT recommended. Instead, shame on them. PS I finally took him to Tah Kenridge where they immediately took care of him, checked if he was injured and treated him with the loving care that he needed, and they didn't charge a cent for it. Then Honnepote/DoggyPaws Salon took him in and cleaned him up with great tenderness and care. THAT is how things are done. Guess who will be getting all the good publicity that I can manage? Read Less
Kayla Childs
19 Oct 2016
REPORT
Was so impressed by the cleanliness, welcoming staff and the only vet I've been to with a water bowl in the waiting room for the dogs! :)
Johanna Kollar
6 Aug 2016
REPORT
Dr Ross is great I won't take my dog anywhere else. We moved to city bowl and I have tried other vets but we keep making the trek out to Steenberg for their professional environment and high quality p... Read More
Dr Ross is great I won't take my dog anywhere else. We moved to city bowl and I have tried other vets but we keep making the trek out to Steenberg for their professional environment and high quality pet care. Leo our wire-haired vizsla says thank you !Read Less
Michael Collins
3 Oct 2015
REPORT
first rate service and quality of care advice that is right for each person and animal, thanks guys
Niel Schoombee
12 Sep 2015
REPORT
My dog unfortunately passed away after months of struggles, but the support and love from every single person at this clinic made everything so much more bearable. Their heart for keeping on trying bl... Read More
My dog unfortunately passed away after months of struggles, but the support and love from every single person at this clinic made everything so much more bearable. Their heart for keeping on trying blew me away and i will always be thankful for crossing paths with them. Read Less
Theresa Cox
28 Aug 2014
REPORT
Everyone at Steenberg Vet have been so good to us with out accident prone/bad luck dogs. Every phone call, every visit, always given the very best treatment. Kind, caring and helpful people. Thank you... Read More
Everyone at Steenberg Vet have been so good to us with out accident prone/bad luck dogs. Every phone call, every visit, always given the very best treatment. Kind, caring and helpful people. Thank you! Read Less
Antoinette Pugh
15 Jun 2014
REPORT
Professional. Kind. Friendly. Good service. My dogs love going there.
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Book an Appointment
Online booking unavailable
Please call
021 701 0557
Reddam Avenue Westlake
Cape Town Western Cape 7945
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Steenberg Veterinary Clinic

Cape Town, Western Cape
(22)
Reddam Avenue Westlake
Cape Town Western Cape 7945
Welcome to Steenberg Veterinary Clinic!
As well as being a fully functional clinic for both operations and every day consults, we have vets with a special interest in avian, orthopaedic and cancer medicine and surgery.
We focus on creating a loving and friendly environment to bring your furry and feathered family members to, ensuring you get the best medical attention we can provide along with a cuddle or a treat!
Our facilities include a full operating theatre with anaesthetic, X-ray, and ultrasound machines, an in-house laboratory for running blood tests, 2 consult rooms and over-night facilities for those who need cage rest after surgery.
You will meet our fantastic Vets, Dr Ross Kennedy-Smith, Dr Achim Steinhagen, Dr Gina du Plessis and Dr Lauren McGavin. They are available for both normal and focussed consults, as well as operating every day of the week.
We stock a large range of food, toys, healthy treats and flea and tick protection to suit many of your furry friends needs.
Our food range includes Acana and Orijin, Hills, Hills Ideal Balance, Eukanuba, Royal Canin and Vets Choice.
We stock most flea and tick products, including spot-ons, collars, sprays and tablets.
Bird food, hamster food, rabbit food and cat litter are also stocked.
We encourage owners to bring their pets by regularly so they can get used to us and find out visits can be a fun and happy experience too, making it much easier for them when they come in for check ups or procedures. A regular weigh in is a great way for them to get used to our front staff and keep them at a healthy weight at the same time! Or just bring them along when you need to buy their food or deworming tablets.
Our receptionists love getting to know the new puppies and kittens, as well as any new-comer, big, small, old, young, feathered or furry! We are always waiting with a hug or a smile and a treat for your companions.
So please come and visit our practice!
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Acupuncture
Boarding
Dental
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Abigail Sylvester
7 Oct 2020
REPORT
I posted this review on Steenberg Veterinary Clinic's Facebook page on September 25th,2020: Steenberg Veterinary Clinic can improve by being less racist. My brother and I went to the clinic today an... Read More
I posted this review on Steenberg Veterinary Clinic's Facebook page on September 25th,2020: Steenberg Veterinary Clinic can improve by being less racist. My brother and I went to the clinic today and according to staff we are considered as welfare and I was told if I had the intellectual knowledge I would understand why they do not assist people considered as welfare on weekends and only during week days. None of this was ever communicated to us over the years as I have rescheduled bookings so many times and this over weekends. Their staff messed up our booking for my dog to get her vaccination this weekend. We are also judged by the clothes we wear according to one of the staff member's. So according to her we looked like private and not welfare. So how does welfare people look? We were blamed for not stating the area we live in yet this question was never asked and despite this all our information was on their system which they never bothered to check when we called in at first. Yesterday was Heritage day and if this is considered as Heritage then I don't know what is! To-date I've received no feedback even though I was told that the matter will be investigated and I will receive feedback asap! This is how "Welfare" people are treated. It's shameful and disgusting! I don't know what your business stand for but People are People and Animals are Animals doesn't matter where they come from! Read Less
Review Image
Eileen Pentz
3 Jul 2018
REPORT
They go out of their way to assist you.... Dr Lauren is amazing
Bea Mostert
24 Feb 2018
REPORT
Superb Veterinary. Expect advise, loving 'family' of staff. Feels like having a Vet at home. Doctors who truly care about our furry friends. Intense trust relationship that just grow with the years. D... Read More
Superb Veterinary. Expect advise, loving 'family' of staff. Feels like having a Vet at home. Doctors who truly care about our furry friends. Intense trust relationship that just grow with the years. Drs Achim, Ross and Mcgavin, world class. Greatest respect and appreciation. Read Less
Amy Green
16 Feb 2018
REPORT
The care and love shown to my dog has been mind blowing. Excellent care.
Nick Hearne
3 Feb 2018
REPORT
We have been taking our 5 Yorkshire Terriers here for 5 years and have had nothing but outstanding care for our fur kids. Always understanding, always listen to what we say, and always patient enough ... Read More
We have been taking our 5 Yorkshire Terriers here for 5 years and have had nothing but outstanding care for our fur kids. Always understanding, always listen to what we say, and always patient enough to answer a million questions. They all understand what it is to be a pet "owner" and invest themselves in the wellbeing of our dogs. Having recently relocated to the UK Ross handled all the pet passport procedures and our dogs arrived safely. Exceptional experience with Steenberg and very sad to say goodbye. Read Less
Donatella Knecht de Massy
29 Dec 2017
REPORT
Always find time to help when one of my pets arrive with a bee sting reaction, a limp or just not themselves. Professional and reassuring staff of qualified and experienced team. Very thankful to have... Read More
Always find time to help when one of my pets arrive with a bee sting reaction, a limp or just not themselves. Professional and reassuring staff of qualified and experienced team. Very thankful to have them so close by. Read Less
Ian Ward
26 Oct 2017
REPORT
Cannot say enough good things about this practice. We have been going there since they opened and have always received brilliant service. The love and compassion shown to our animals is extraordinary.... Read More
Cannot say enough good things about this practice. We have been going there since they opened and have always received brilliant service. The love and compassion shown to our animals is extraordinary. Keep up the good work to the whole team. Read Less
Bianca Hey
14 Feb 2017
REPORT
Best vet in Cape Town, wouldn't take my animals anywhere else
Jess Calder
9 Feb 2017
REPORT
I can't recommend this Vet enough. After recently moving to CT I needed to have my dog castrated. They were warm, friendly, efficient and caring. Steenberg Vet will be the new home for my babies!
Jarred Gustafson
23 Jan 2017
REPORT
Receptionist is rude, disorganized and can't own up to her mistakes. She shouted at us over the phone and caused a huge drama. The vets are good but need to reconsider their poor choice of admin staff... Read More
Receptionist is rude, disorganized and can't own up to her mistakes. She shouted at us over the phone and caused a huge drama. The vets are good but need to reconsider their poor choice of admin staff. We are R65k deep in relocating our pets and came to this vet for their good reputation only to be shouted at and have critical appointments messed up a month before the dogs are meant to fly out of the country. Read Less
Linda Gotlieb
25 Dec 2016
REPORT
Wishing all the vets, nurses and everyone behind the desk and behind the scenes a very happy Christmas. Thanks for always being there for us in our times of need and giving such love and attention to ... Read More
Wishing all the vets, nurses and everyone behind the desk and behind the scenes a very happy Christmas. Thanks for always being there for us in our times of need and giving such love and attention to our beloved furkids.Read Less
Nicky Elizabeth Davis
12 Dec 2016
REPORT
A huge shout out to Steenberg Veterinary Clinic, especially Achim, for looking after my Mom's (Lindy Davis) dog Janey! From going to have her put down last Sunday to her back at home and well on the w... Read More
A huge shout out to Steenberg Veterinary Clinic, especially Achim, for looking after my Mom's (Lindy Davis) dog Janey! From going to have her put down last Sunday to her back at home and well on the way to being her old self!! Thank you so much for the care and dedication you showed to Jane. Thank you for everything!! Read Less
Michelle Toit
9 Dec 2016
REPORT
Fantastic to find a practice where every person employed there loves animals and is dedicated to their care.
Andrew L
28 Nov 2016
REPORT
busy, helpful staff. Well stocked and resourced
Kirsten Veenstra
27 Oct 2016
REPORT
Steenberg Veterinary Clinic have been looking after my fur children as long as I can remember, and the team there are legendary. I don't believe one would find a more knowledgable and caring group of ... Read More
Steenberg Veterinary Clinic have been looking after my fur children as long as I can remember, and the team there are legendary. I don't believe one would find a more knowledgable and caring group of vets and staff anywhere. I can't recommend Steenberg Vet enough Read Less
Annelize Booysen
19 Oct 2016
REPORT
Extremely disappointed with this vet who has forgotten that their primary responsibility is to assist animals. After finding an abandoned small Maltese beside the road today, I stopped at this vet t... Read More
Extremely disappointed with this vet who has forgotten that their primary responsibility is to assist animals. After finding an abandoned small Maltese beside the road today, I stopped at this vet to ask for assistance and to keep him for a few hours so that I could go to my scheduled meeting. This was refused because "they have high paying clients and will be sued if anything happens to their pets due to unsanitary conditions brought in by a street dog". This was not a street dog. This was a lost or abandoned pet in need of medical attention. Theirs was not a cramped little cubicle. It was a sizable veterinary clinic with enough space to isolate a desperate case and enough disinfectant and sterilisation equipment to prevent cross-contamination. Asked if they at least had something to eat for this starving animal (as in 'what food should a clearly emaciated dog in your medical opinion be given?') the first response was that they don't give food to street dogs. Standing in a business suit with a bleeding hand where the scared little guy had bitten me, I could not believe my ears. When did vets start to value their bottom line and their (assumed) posh reputation more than helping a distressed animal in need? So, according to them this is someone else's problem. Let the SPCA deal with it because we have more important things to do. We only deal with high-end cases. Well, this little guy might have strayed from a high-end home. Or he might have been abandoned from a high end home. But what does that matter? He needed help and was denied it because he didn't fit in with their €image€. I will never set foot in this clinic again and will make sure no one that I know does ether. Highly, highly NOT recommended. Instead, shame on them. PS I finally took him to Tah Kenridge where they immediately took care of him, checked if he was injured and treated him with the loving care that he needed, and they didn't charge a cent for it. Then Honnepote/DoggyPaws Salon took him in and cleaned him up with great tenderness and care. THAT is how things are done. Guess who will be getting all the good publicity that I can manage? Read Less
Kayla Childs
19 Oct 2016
REPORT
Was so impressed by the cleanliness, welcoming staff and the only vet I've been to with a water bowl in the waiting room for the dogs! :)
Johanna Kollar
6 Aug 2016
REPORT
Dr Ross is great I won't take my dog anywhere else. We moved to city bowl and I have tried other vets but we keep making the trek out to Steenberg for their professional environment and high quality p... Read More
Dr Ross is great I won't take my dog anywhere else. We moved to city bowl and I have tried other vets but we keep making the trek out to Steenberg for their professional environment and high quality pet care. Leo our wire-haired vizsla says thank you !Read Less
Michael Collins
3 Oct 2015
REPORT
first rate service and quality of care advice that is right for each person and animal, thanks guys
Niel Schoombee
12 Sep 2015
REPORT
My dog unfortunately passed away after months of struggles, but the support and love from every single person at this clinic made everything so much more bearable. Their heart for keeping on trying bl... Read More
My dog unfortunately passed away after months of struggles, but the support and love from every single person at this clinic made everything so much more bearable. Their heart for keeping on trying blew me away and i will always be thankful for crossing paths with them. Read Less
Theresa Cox
28 Aug 2014
REPORT
Everyone at Steenberg Vet have been so good to us with out accident prone/bad luck dogs. Every phone call, every visit, always given the very best treatment. Kind, caring and helpful people. Thank you... Read More
Everyone at Steenberg Vet have been so good to us with out accident prone/bad luck dogs. Every phone call, every visit, always given the very best treatment. Kind, caring and helpful people. Thank you! Read Less
Antoinette Pugh
15 Jun 2014
REPORT
Professional. Kind. Friendly. Good service. My dogs love going there.
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CLAIM IT HERE
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