TAH Sonstraal
Cape Town, Western Cape
Team
Ronel Nel
Veterinarian
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Services
Allergies
Dental
Deworming
Euthanasia
Microchipping
Nutrition
Vaccinations
Reviews
JOHN BOY
23 Mar 2018
REPORT
On my first appointment, when I was delayed and was five minutes away, I telephone to explinain I was going to be five late for my appointment.
I was told that due to me making an appointment for a pr...
On my first appointment, when I was delayed and was five minutes away, I telephone to explinain I was going to be five late for my appointment.
I was told that due to me making an appointment for a prescribed time I was to make a future appointment and ensure I arrived on time.
Today 23 March 2018 I arrived ten minutes before and was made to wait 35 minutes before the doctor was available, no apologies were made for the delay by counter staff.
Confused???
John Boy
Pinehurst
Shafiq Bailey
30 May 2017
REPORT
Great service!
Seth Pearce
21 May 2017
REPORT
Thanks to Sonstraal Vet and receptionists for assisting me so late when my dog needed urgent attention a few weeks ago. Your service was friendly and professional. I am thankful for the help and compa...
Thanks to Sonstraal Vet and receptionists for assisting me so late when my dog needed urgent attention a few weeks ago. Your service was friendly and professional. I am thankful for the help and compassion shown by all.
Dian Cronje
2 May 2017
REPORT
Agree with other reviews that the attitude is condescending, especially the one receptionist. They are open until 18h30, yet when I arrived at 18h05 she was visibly irritated and informed me they are ...
Agree with other reviews that the attitude is condescending, especially the one receptionist. They are open until 18h30, yet when I arrived at 18h05 she was visibly irritated and informed me they are closing soon and that I cannot just arrive without an appointment. No other TAH has before insisted that I make an appointment for a standard vaccination of my dog. Fully understand if the Dr is busy with other patients, but that was not the case.
Cherylee Ludwig
27 Mar 2017
REPORT
Always rude. Always think they know better. And continuously change the way they do things. And when I phone a place whose patients are animals and they're in the business of being all about animals, ...
Always rude. Always think they know better. And continuously change the way they do things. And when I phone a place whose patients are animals and they're in the business of being all about animals, I would like my cat to be referred to as a she, not an it.
K Thom
19 Mar 2017
REPORT
Did not have a pleasant experience there at all
Tina Van Reenen
18 Feb 2017
REPORT
Horrible experience by a condescending vet
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
021 975 1870
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:30PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Incorrect information? Let us know
TAH Sonstraal
Cape Town, Western Cape
Book an Appointment
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Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Dental
Deworming
Euthanasia
Microchipping
Nutrition
Vaccinations
Team
Ronel Nel
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
JOHN BOY
23 Mar 2018
On my first appointment, when I was delayed and was five minutes away, I telephone to explinain I was going to be five late for my appointment.
I was told that due to me making an appointment for a pr...
On my first appointment, when I was delayed and was five minutes away, I telephone to explinain I was going to be five late for my appointment.
I was told that due to me making an appointment for a prescribed time I was to make a future appointment and ensure I arrived on time.
Today 23 March 2018 I arrived ten minutes before and was made to wait 35 minutes before the doctor was available, no apologies were made for the delay by counter staff.
Confused???
John Boy
Pinehurst
Shafiq Bailey
30 May 2017
Great service!
Seth Pearce
21 May 2017
Thanks to Sonstraal Vet and receptionists for assisting me so late when my dog needed urgent attention a few weeks ago. Your service was friendly and professional. I am thankful for the help and compa...
Thanks to Sonstraal Vet and receptionists for assisting me so late when my dog needed urgent attention a few weeks ago. Your service was friendly and professional. I am thankful for the help and compassion shown by all.
Dian Cronje
2 May 2017
Agree with other reviews that the attitude is condescending, especially the one receptionist. They are open until 18h30, yet when I arrived at 18h05 she was visibly irritated and informed me they are ...
Agree with other reviews that the attitude is condescending, especially the one receptionist. They are open until 18h30, yet when I arrived at 18h05 she was visibly irritated and informed me they are closing soon and that I cannot just arrive without an appointment. No other TAH has before insisted that I make an appointment for a standard vaccination of my dog. Fully understand if the Dr is busy with other patients, but that was not the case.
Cherylee Ludwig
27 Mar 2017
Always rude. Always think they know better. And continuously change the way they do things. And when I phone a place whose patients are animals and they're in the business of being all about animals, ...
Always rude. Always think they know better. And continuously change the way they do things. And when I phone a place whose patients are animals and they're in the business of being all about animals, I would like my cat to be referred to as a she, not an it.
K Thom
19 Mar 2017
Did not have a pleasant experience there at all
Tina Van Reenen
18 Feb 2017
Horrible experience by a condescending vet
Photo Gallery
Map
Incorrect information? Let us know