A shocking response from Vet Point, when I reported an injured cat bleeding from its mouth & nose, a few houses down, lying on the paving.
I was told that they were closing soon & that they could not ... Read More
A shocking response from Vet Point, when I reported an injured cat bleeding from its mouth & nose, a few houses down, lying on the paving.
I was told that they were closing soon & that they could not help.
They wouldn’t come with me to check if it was serious or to scan the cat to see if it was microchipped. They wouldn’t even loan me the scanner to check it myself.
They had absolutely no compassion, concern or interest in helping someone’s injured pet.
I couldn’t just leave the cat there suffering, so I took it to the CAMC in Kenilworth, only to find that it was microchipped & lives in Kloof Road, probably a client of theirs.
Shame on them!! Read Less
Carole Elliott
12 Nov 2021
REPORT
Most phenomenal vet. Dr Martin in particular was so professional and caring when we had to put our beloved Chelo down. Can’t recommend him and the practice enough
Rosetta Major
21 Mar 2019
REPORT
Best vet in Cape Town, Rina Cotton got style and class and she is amazing lady. My fluffy is very lucky to be with her
Rosetta Major
Lee Kris
24 May 2018
REPORT
Best vet ur pet can ever have.!
Public Image Unlimited
26 Apr 2018
REPORT
Rina cotton is honestly the best vet in cape town she saved my cat when every other vet said to put her down the cat ended up living another 10 years Thank you RIna!!
Nadia H
10 Apr 2018
REPORT
lovely staff and they are very helpful and caring.
Finlay Peake
4 Apr 2018
REPORT
Very clean and staff are polite.
Dr very helpful.
Jeffrey Dorfman
7 Mar 2018
REPORT
Very good vet. Has taken care of us for years!
Gudrun Hille
29 Jan 2018
REPORT
Dr R Cotton and her team are absolutely wonderful. It's not a money making machine, they love and care for our precious companions, our 4 legged children. Dr Reena has helped me save costs, even waive... Read More
Dr R Cotton and her team are absolutely wonderful. It's not a money making machine, they love and care for our precious companions, our 4 legged children. Dr Reena has helped me save costs, even waived her fee on occasion. I am so grateful, that I can entrust my beloved JuJu and General Tingari, a very old Ginger gentleman, to her and know they will receive the best care in the world. I salute this wonderful human being and dedicated, top Professional! Gudrun Hille and Venkata Chebiyyam Read Less
Lucy Valerie Graham
31 Dec 2017
REPORT
If I had listened to Dr Cotton my cat could have died of feline hapatic lipidosis. She was unable to diagnose the disease from tell tale signs, and didn't even warn me that it could be an option. Inst... Read More
If I had listened to Dr Cotton my cat could have died of feline hapatic lipidosis. She was unable to diagnose the disease from tell tale signs, and didn't even warn me that it could be an option. Instead I was told my cat could have pancreatic cancer. She failed to perform the most basic physical exam when I first took him in. She didn't even take his temperature, but charged me for a consultation. There was then a complete breakdown of relationship between myself and this vet after I enquired what tests she would be doing on my cat as I am an educated person and had been looking on the internet for what his symptoms might mean. In response she told me that if I want to look on the internet I must treat my cat myself. It was all downhill from there. They charged me thousands of rands and no vet from Vetpoint ever called to give me a diagnosis of what was wrong with my cat. While paying them thousands, I did actually have to heal/ treat him myself. Read Less
Endri Smit
26 May 2017
REPORT
Professional, world class vet service with staff who really love animals
Kyle Hoffmann-Barrett
16 May 2017
REPORT
Family cat went missing and they called us, they had him for two days - no charge and they opened up for us after-hours. Really great.
ian yuill
1 May 2017
REPORT
No better Vet practice in Cape Town
Jenni Tuffin
22 Feb 2017
REPORT
Peet Badenhorst
29 Jan 2017
REPORT
Sam Beckbessinger
13 Jan 2017
REPORT
They really care.
Jonathan M
19 Oct 2016
REPORT
Dr. Cotton is great. Aside from having the perfect vet name she is very caring and attentive.
Talyah Gee
14 Sep 2016
REPORT
There is just not enough time for Reena to look after every single one of her patients with more than complete attention and devotion!
A shocking response from Vet Point, when I reported an injured cat bleeding from its mouth & nose, a few houses down, lying on the paving.
I was told that they were closing soon & that they could not ... Read More
A shocking response from Vet Point, when I reported an injured cat bleeding from its mouth & nose, a few houses down, lying on the paving.
I was told that they were closing soon & that they could not help.
They wouldn’t come with me to check if it was serious or to scan the cat to see if it was microchipped. They wouldn’t even loan me the scanner to check it myself.
They had absolutely no compassion, concern or interest in helping someone’s injured pet.
I couldn’t just leave the cat there suffering, so I took it to the CAMC in Kenilworth, only to find that it was microchipped & lives in Kloof Road, probably a client of theirs.
Shame on them!! Read Less
Carole Elliott
12 Nov 2021
REPORT
☆☆☆☆☆
REPORT
Most phenomenal vet. Dr Martin in particular was so professional and caring when we had to put our beloved Chelo down. Can’t recommend him and the practice enough
Rosetta Major
21 Mar 2019
REPORT
☆☆☆☆☆
REPORT
Best vet in Cape Town, Rina Cotton got style and class and she is amazing lady. My fluffy is very lucky to be with her
Rosetta Major
Lee Kris
24 May 2018
REPORT
☆☆☆☆☆
REPORT
Best vet ur pet can ever have.!
Public Image Unlimited
26 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Rina cotton is honestly the best vet in cape town she saved my cat when every other vet said to put her down the cat ended up living another 10 years Thank you RIna!!
Nadia H
10 Apr 2018
REPORT
☆☆☆☆☆
REPORT
lovely staff and they are very helpful and caring.
Finlay Peake
4 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Very clean and staff are polite.
Dr very helpful.
Jeffrey Dorfman
7 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very good vet. Has taken care of us for years!
Gudrun Hille
29 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Dr R Cotton and her team are absolutely wonderful. It's not a money making machine, they love and care for our precious companions, our 4 legged children. Dr Reena has helped me save costs, even waive... Read More
Dr R Cotton and her team are absolutely wonderful. It's not a money making machine, they love and care for our precious companions, our 4 legged children. Dr Reena has helped me save costs, even waived her fee on occasion. I am so grateful, that I can entrust my beloved JuJu and General Tingari, a very old Ginger gentleman, to her and know they will receive the best care in the world. I salute this wonderful human being and dedicated, top Professional! Gudrun Hille and Venkata Chebiyyam Read Less
Lucy Valerie Graham
31 Dec 2017
REPORT
☆☆☆☆☆
REPORT
If I had listened to Dr Cotton my cat could have died of feline hapatic lipidosis. She was unable to diagnose the disease from tell tale signs, and didn't even warn me that it could be an option. Inst... Read More
If I had listened to Dr Cotton my cat could have died of feline hapatic lipidosis. She was unable to diagnose the disease from tell tale signs, and didn't even warn me that it could be an option. Instead I was told my cat could have pancreatic cancer. She failed to perform the most basic physical exam when I first took him in. She didn't even take his temperature, but charged me for a consultation. There was then a complete breakdown of relationship between myself and this vet after I enquired what tests she would be doing on my cat as I am an educated person and had been looking on the internet for what his symptoms might mean. In response she told me that if I want to look on the internet I must treat my cat myself. It was all downhill from there. They charged me thousands of rands and no vet from Vetpoint ever called to give me a diagnosis of what was wrong with my cat. While paying them thousands, I did actually have to heal/ treat him myself. Read Less
Endri Smit
26 May 2017
REPORT
☆☆☆☆☆
REPORT
Professional, world class vet service with staff who really love animals
Kyle Hoffmann-Barrett
16 May 2017
REPORT
☆☆☆☆☆
REPORT
Family cat went missing and they called us, they had him for two days - no charge and they opened up for us after-hours. Really great.
ian yuill
1 May 2017
REPORT
☆☆☆☆☆
REPORT
No better Vet practice in Cape Town
Jenni Tuffin
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Peet Badenhorst
29 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Sam Beckbessinger
13 Jan 2017
REPORT
☆☆☆☆☆
REPORT
They really care.
Jonathan M
19 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Cotton is great. Aside from having the perfect vet name she is very caring and attentive.
Talyah Gee
14 Sep 2016
REPORT
☆☆☆☆☆
REPORT
There is just not enough time for Reena to look after every single one of her patients with more than complete attention and devotion!