Kuilsrivier Animal Clinic
Kuils River, Western Cape
General Info
Kuils River Animal Clinic is veterinary practice that offers healthcare services to our animal patients. We have daily consultation hours and also do general operations and procedures such as sterilisations and teeth cleaning.
Reviews
Annelie
7 Oct 2024
REPORT
I have been going toe Dr Thom for the last 15years + , I have always had good treatment for my pets, thank you very much for the fast treatment this morning. You all were such a blessing, I left there...
I have been going toe Dr Thom for the last 15years + , I have always had good treatment for my pets, thank you very much for the fast treatment this morning. You all were such a blessing, I left there with such peace. Thank you all....
Deon
19 Mar 2024
REPORT
INCOMPETENCE AND UNETHICAL BUSINESS PRACTISE AND BEING IN HUMANE
Their negligence led to the death of our dog with the selfish unethical business acumen. If the old man was present then our dog woul...
INCOMPETENCE AND UNETHICAL BUSINESS PRACTISE AND BEING IN HUMANE
Their negligence led to the death of our dog with the selfish unethical business acumen. If the old man was present then our dog would have still been alive. The VET that helped us on 18 March 2024 did a PAVLOV Test and the test came back negative as per the VET. She put the dog on a two-hour drip and gave the dog medication. My daughter fetched the dog at 18h00 based on their instructions. We only realized that this was the closing time, and they risk the dog's health even further and still take R3100 and could not do what was supposed to be done. On arrival at the VET she informed that the dog has improved, and we were relieved. however, once arrived home we saw the dog was not responding and rushed the dog to the 24-hour Tygerberg Animal Hospital. They were baffled and shocked that the dog was not put on a drip until she was stabilized and even the charges of KUILSRIVER DIEREKLINIEK WAS HIGH.
KUILSRIVER DIEREKLINIEK WAS SUPPOSSED TO REFER US TO A HOSPITAL SINCE THE DOGS CONDITION DID NOT IMPROVED HOWEVER THEY FALSELY MISLEAD US BY SAYING THE DOG IMPROVED.
Lin
8 Jun 2021
REPORT
I am in absolute regret, taking my dog to this place for surgery!!! They have no empathy for animals!!! All the staff including Dr's are just there doing a job to receive their salaries. It's just ab...
I am in absolute regret, taking my dog to this place for surgery!!! They have no empathy for animals!!! All the staff including Dr's are just there doing a job to receive their salaries. It's just about the money. My dog had ear surgery, 15 stitches later, he shook the poorly bandaged ear plaster right off as leaving the entrance, blood everywhere, no painkillers, bandages or no anti-inflammatory were given. To them it was a joke. The Dr has the audacity to tell me it's not his fault i have such a huge dog. I was livid with the treatment we received at this place. After 3 weeks, and after me standing up for my dog, then I was given painkillers and ointments - three weeks after surgery. Which was quite a penny. This place is just about the money, no empathy for animals.
Elmarie Myburgh
8 Oct 2020
REPORT
I am disgusted; a vet needs to have compassion for animals; this vet is only in it for the money. It seems like he performed surgery without even cleaning the wonds and on top of that he stitched the ...
I am disgusted; a vet needs to have compassion for animals; this vet is only in it for the money. It seems like he performed surgery without even cleaning the wonds and on top of that he stitched the wonds with no shaving of hair allowing bacteria to get into the blood stream; thus decreasing his change of survival. He prolonged my dogs suffering only to pocket R5000. If he was honest with us and explained the severity of wonds; i would have rather put him down than let him suffer. I had to rush him to another vet 3 o clock in the morning. They we also very surprised in the state of the wonds and the way the surgery was performed by Dr Thom. I will obtain a detailed report for all four veterinary doctors who examined him and can confirm the poor state in which we received our dog back from doctor Thom I will submit the report including foto's; to the SAVC. Sure this will not bring my dog back; but this might pevent future incidents. My dog was our child; why prolong his suffering just to make extra income? It is cruel; this vet is in the wrong profession.
Faizel
8 Nov 2019
REPORT
Very disappointed about being misled. I visited the vet and inquired about the appointment process and consultation pricing.
I was informed the billing would be R260 for consultation & medication.
M...
Very disappointed about being misled. I visited the vet and inquired about the appointment process and consultation pricing.
I was informed the billing would be R260 for consultation & medication.
My wife had to attend the appointment without me and suddenly the price was more than R500.
Lying about pricing to lure a client is not the way to do business.
Isabeau Durie
16 Jul 2018
REPORT
The best vet I've ever been to. I will trust Dr Thoms diagnosis above anyone.
Blake Boggenpoel
19 Jun 2018
REPORT
The resident vet is not very friendly and does not have good interpersonal skills. My dog came for a follow up and he was not willing to see my dog unless he was sedated. I was told by the administrat...
The resident vet is not very friendly and does not have good interpersonal skills. My dog came for a follow up and he was not willing to see my dog unless he was sedated. I was told by the administrator and vet tech that the wound does not look infected (during this time the vet did not even speak to us). I then decided to go to TAH for a second opinion and they did a thorough clinical examination without sedation and found that the wound was actually infected. Poor service provided overall. I also suggest that those that are not vets shouldn't be providing veterinary advice as it may result in implications.
Eugene Grobler
11 Jun 2018
REPORT
Friendly and helpfull staff, give good advise.
eloise opperman
17 May 2018
REPORT
The staff / doctors always friendly, helpful and quick. Thank you for awesome service! :D
Brett Grant
22 Apr 2018
REPORT
Helps a cat found in the road, truly dedicated to the well being of animals. Well done.
John Roe
7 Apr 2018
REPORT
The staff are always friendly and it's quick and easy to makes appointments. They have a great range of pet foods, treats, toys and accessories too.
Graham Renecke
18 Mar 2018
REPORT
Very caring staff who show empathy and professionalism when discussing matters relating to one's pets. Have a wide range of products for our babies.
Mike Muller
17 Feb 2018
REPORT
Well stocked animal clinic. With fair pricing I feel. They were able to help us on short notice.
Will be using them again.
Christelle Dommisse
3 Feb 2018
REPORT
Personal touch. They treat you like family and care for pets and owners
Fanie Nel
14 Jan 2018
REPORT
Vet really doesn't seem to like dogs. Works fairly rough, no treats. He took out my dogs stitches and when I arrived home saw he missed three stitches, don't know how that happens, but it's shoddy wor...
Vet really doesn't seem to like dogs. Works fairly rough, no treats. He took out my dogs stitches and when I arrived home saw he missed three stitches, don't know how that happens, but it's shoddy work.
Daniel Venter
13 Mar 2017
REPORT
Friendly staff
Melissa Rossouw
7 Mar 2017
REPORT
Friendly staff.
Leandri Nell Wilders
5 Feb 2017
REPORT
All my pets love going to Dr Thom...it is never a traumatic trip for them. We love Dr Thom and staff!!!
Annemari Siebrits
17 Jan 2017
REPORT
Ricky van der Walt
14 Jan 2017
REPORT
Feels like an old school family veterinarian. Good people.
Arthur Gepp
14 Jan 2017
REPORT
Great service and very friendly place take your pets.
Petmeg Exports
10 Jan 2017
REPORT
John Mc Farlane
9 Dec 2016
REPORT
Brilliant
Heleen Venter
12 Jan 2016
REPORT
Took our baby Daschund for injection - service with a smile... lady in front and Dr. Thank you for your hospitality..
Book an Appointment
Online booking unavailable
Please call
021 906 0202
6 Skool Street Kuils River
Kuils River Western Cape 7580
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-12:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Kuilsrivier Animal Clinic
Kuils River, Western Cape
6 Skool Street Kuils River
Kuils River Western Cape 7580
General Info
Kuils River Animal Clinic is veterinary practice that offers healthcare services to our animal patients. We have daily consultation hours and also do general operations and procedures such as sterilisations and teeth cleaning.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Annelie
7 Oct 2024
I have been going toe Dr Thom for the last 15years + , I have always had good treatment for my pets, thank you very much for the fast treatment this morning. You all were such a blessing, I left there...
I have been going toe Dr Thom for the last 15years + , I have always had good treatment for my pets, thank you very much for the fast treatment this morning. You all were such a blessing, I left there with such peace. Thank you all....
Deon
19 Mar 2024
INCOMPETENCE AND UNETHICAL BUSINESS PRACTISE AND BEING IN HUMANE
Their negligence led to the death of our dog with the selfish unethical business acumen. If the old man was present then our dog woul...
INCOMPETENCE AND UNETHICAL BUSINESS PRACTISE AND BEING IN HUMANE
Their negligence led to the death of our dog with the selfish unethical business acumen. If the old man was present then our dog would have still been alive. The VET that helped us on 18 March 2024 did a PAVLOV Test and the test came back negative as per the VET. She put the dog on a two-hour drip and gave the dog medication. My daughter fetched the dog at 18h00 based on their instructions. We only realized that this was the closing time, and they risk the dog's health even further and still take R3100 and could not do what was supposed to be done. On arrival at the VET she informed that the dog has improved, and we were relieved. however, once arrived home we saw the dog was not responding and rushed the dog to the 24-hour Tygerberg Animal Hospital. They were baffled and shocked that the dog was not put on a drip until she was stabilized and even the charges of KUILSRIVER DIEREKLINIEK WAS HIGH.
KUILSRIVER DIEREKLINIEK WAS SUPPOSSED TO REFER US TO A HOSPITAL SINCE THE DOGS CONDITION DID NOT IMPROVED HOWEVER THEY FALSELY MISLEAD US BY SAYING THE DOG IMPROVED.
Lin
8 Jun 2021
I am in absolute regret, taking my dog to this place for surgery!!! They have no empathy for animals!!! All the staff including Dr's are just there doing a job to receive their salaries. It's just ab...
I am in absolute regret, taking my dog to this place for surgery!!! They have no empathy for animals!!! All the staff including Dr's are just there doing a job to receive their salaries. It's just about the money. My dog had ear surgery, 15 stitches later, he shook the poorly bandaged ear plaster right off as leaving the entrance, blood everywhere, no painkillers, bandages or no anti-inflammatory were given. To them it was a joke. The Dr has the audacity to tell me it's not his fault i have such a huge dog. I was livid with the treatment we received at this place. After 3 weeks, and after me standing up for my dog, then I was given painkillers and ointments - three weeks after surgery. Which was quite a penny. This place is just about the money, no empathy for animals.
Elmarie Myburgh
8 Oct 2020
I am disgusted; a vet needs to have compassion for animals; this vet is only in it for the money. It seems like he performed surgery without even cleaning the wonds and on top of that he stitched the ...
I am disgusted; a vet needs to have compassion for animals; this vet is only in it for the money. It seems like he performed surgery without even cleaning the wonds and on top of that he stitched the wonds with no shaving of hair allowing bacteria to get into the blood stream; thus decreasing his change of survival. He prolonged my dogs suffering only to pocket R5000. If he was honest with us and explained the severity of wonds; i would have rather put him down than let him suffer. I had to rush him to another vet 3 o clock in the morning. They we also very surprised in the state of the wonds and the way the surgery was performed by Dr Thom. I will obtain a detailed report for all four veterinary doctors who examined him and can confirm the poor state in which we received our dog back from doctor Thom I will submit the report including foto's; to the SAVC. Sure this will not bring my dog back; but this might pevent future incidents. My dog was our child; why prolong his suffering just to make extra income? It is cruel; this vet is in the wrong profession.
Faizel
8 Nov 2019
Very disappointed about being misled. I visited the vet and inquired about the appointment process and consultation pricing.
I was informed the billing would be R260 for consultation & medication.
M...
Very disappointed about being misled. I visited the vet and inquired about the appointment process and consultation pricing.
I was informed the billing would be R260 for consultation & medication.
My wife had to attend the appointment without me and suddenly the price was more than R500.
Lying about pricing to lure a client is not the way to do business.
Isabeau Durie
16 Jul 2018
The best vet I've ever been to. I will trust Dr Thoms diagnosis above anyone.
Blake Boggenpoel
19 Jun 2018
The resident vet is not very friendly and does not have good interpersonal skills. My dog came for a follow up and he was not willing to see my dog unless he was sedated. I was told by the administrat...
The resident vet is not very friendly and does not have good interpersonal skills. My dog came for a follow up and he was not willing to see my dog unless he was sedated. I was told by the administrator and vet tech that the wound does not look infected (during this time the vet did not even speak to us). I then decided to go to TAH for a second opinion and they did a thorough clinical examination without sedation and found that the wound was actually infected. Poor service provided overall. I also suggest that those that are not vets shouldn't be providing veterinary advice as it may result in implications.
Eugene Grobler
11 Jun 2018
Friendly and helpfull staff, give good advise.
eloise opperman
17 May 2018
The staff / doctors always friendly, helpful and quick. Thank you for awesome service! :D
Brett Grant
22 Apr 2018
Helps a cat found in the road, truly dedicated to the well being of animals. Well done.
John Roe
7 Apr 2018
The staff are always friendly and it's quick and easy to makes appointments. They have a great range of pet foods, treats, toys and accessories too.
Graham Renecke
18 Mar 2018
Very caring staff who show empathy and professionalism when discussing matters relating to one's pets. Have a wide range of products for our babies.
Mike Muller
17 Feb 2018
Well stocked animal clinic. With fair pricing I feel. They were able to help us on short notice.
Will be using them again.
Christelle Dommisse
3 Feb 2018
Personal touch. They treat you like family and care for pets and owners
Fanie Nel
14 Jan 2018
Vet really doesn't seem to like dogs. Works fairly rough, no treats. He took out my dogs stitches and when I arrived home saw he missed three stitches, don't know how that happens, but it's shoddy wor...
Vet really doesn't seem to like dogs. Works fairly rough, no treats. He took out my dogs stitches and when I arrived home saw he missed three stitches, don't know how that happens, but it's shoddy work.
Daniel Venter
13 Mar 2017
Friendly staff
Melissa Rossouw
7 Mar 2017
Friendly staff.
Leandri Nell Wilders
5 Feb 2017
All my pets love going to Dr Thom...it is never a traumatic trip for them. We love Dr Thom and staff!!!
Annemari Siebrits
17 Jan 2017
Ricky van der Walt
14 Jan 2017
Feels like an old school family veterinarian. Good people.
Arthur Gepp
14 Jan 2017
Great service and very friendly place take your pets.
Petmeg Exports
10 Jan 2017
John Mc Farlane
9 Dec 2016
Brilliant
Heleen Venter
12 Jan 2016
Took our baby Daschund for injection - service with a smile... lady in front and Dr. Thank you for your hospitality..
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CLAIM IT HEREIncorrect information? Let us know