Im new to this vets but on the first occasion of meeting the team they were excellent and I'm quite picky. This is a private vets and you can tell the difference, they really care. I didn't know if my cat had an object stuck or fur ball, the vet was brilliant here, she has vast experience and it showed, with an anti inflammatory and antibiotic injection my little cat was back to her usual self the next day, cats do get sore throats apparently. The reception staff here are really friendly, professional and just nice down to earth people. Far better service than any other vet I've been to locally e.g longwell green and the consultation fees are cheaper, along with the bill! I visited another vets 2 hrs before and decided to get a second opinion, I'm glad I did! Read Less