Vale Vets Portishead
Bristol, Avon
General Info
- Mobile vet service based around Portishead, Clevedon and Nailsea
- Dedicated home visit team can come to you for routine veterinary appointments or treatment
- Services include vaccinations and annual health checks, medical investigations and treatments, worms and flea advice and treatment, nurse visits for microchipping, nail clipping and anal gland expression, post-operative check-ups, home euthanasia
- Back-up of our RCVS Portishead Veterinary Hospital and Clinic 24/7 facilities
- A service from Vale vets
Team
Katie Bull
Veterinarian
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Reviews
Stephanie
14 Aug 2020
REPORT
I went here out of hours with my Bulldog puppy as it is recommended by my usual vet. The vet nurse that met us was very unfriendly and seemed put out that we were there. She rolled her eyes at a lot ...
I went here out of hours with my Bulldog puppy as it is recommended by my usual vet. The vet nurse that met us was very unfriendly and seemed put out that we were there. She rolled her eyes at a lot of what I said and even told me off for letting my puppy roam around (there was no one else there!). She made negative comments about the breed saying that most bulldogs cannot breathe or walk properly which I thought was insensitive given I was there worried about my pup. If she is going to work in a vet's practice then she should be accepting of all breeds and not pass judgment. The vet, however, was lovely and thorough. She was kind and reassuring. I thought the fees were fair for out of hours. Unfortunately I would be reluctant to visit again because of the nurse's behaviour.
Response from Vale Vets Portishead
17 Aug 2020
Than you for taking the time to review us, we take customer feedback very seriously and we are very sorry that you are dissatisfied with any aspect of our services. We would ask that any client with concerns relating to the treatment of their pet to contact us directly.
Mahzabeen Ahmed
10 Jul 2018
REPORT
Every time I have phoned, the staff have been incredibly helpful and patient. I can always trust them. They are very friendly and always go the extra mile. Dr Emily Gover has been absolutely fantastic...
Every time I have phoned, the staff have been incredibly helpful and patient. I can always trust them. They are very friendly and always go the extra mile. Dr Emily Gover has been absolutely fantastic and is always so patient and helpful. She always listens with great care to what you have to say and I really believe that makes a great difference in the service provided. It really does mean a lot when your pet means everything to you! Thank you very much Vale Vets, Portishead. I would definitely recommend.
Susan Hearsey
1 Jul 2018
REPORT
Lovely and helpful vets who don’t mind saying things twice to ensure you understand.
Bex Bown
30 Jun 2018
REPORT
I called early on a Saturday morning and spoke to Hilary. I explained why I was in need of an appointment asap and she was extremely polite and accommodating. I saw vet Pippa who was lovely, professio...
I called early on a Saturday morning and spoke to Hilary. I explained why I was in need of an appointment asap and she was extremely polite and accommodating. I saw vet Pippa who was lovely, professional and sympathetic. Also, the bill was a lot less than we paid at our previous vets in Whitchurch for exactly the same situation. Would recommend 100%!
Becky Lee
24 Jun 2018
REPORT
Amazing vets so caring and great customer service. You can tell they love animals
gary viner
9 Jun 2018
REPORT
Friendly and helpfull staff. Highly qualified vets and nurses. Prices are very reasonable
Helen-france Baker
10 Apr 2018
REPORT
Excellent vets practice. Separate dog and cat clinics. Warm welcome. Great, up to date hospital facilities. Pets well looked after
Janet Ellis
6 Feb 2018
REPORT
Very good with my cats. I can recommend them.
Sam Monks
27 Jan 2018
REPORT
Absolutely horrendous amount of care from a few staff members the place was filthy and dirty! Pets food being left on the side for two days and blankets with urine on left in there cages. I have spoke...
Absolutely horrendous amount of care from a few staff members the place was filthy and dirty! Pets food being left on the side for two days and blankets with urine on left in there cages. I have spoke to many of people about my veiw of this vets and they have all agreed and had or known of somebody that have had a terrible experience. Please do not make a massive regret like we did and use this place!
Angela Reed-Fox
16 Jan 2018
REPORT
Excellent. For both routine and emergency care, Vale Vets has been excellent. The receptionists are so friendly and helpful, and the vets and nurses have always given my hound the concerned attention ...
Excellent. For both routine and emergency care, Vale Vets has been excellent. The receptionists are so friendly and helpful, and the vets and nurses have always given my hound the concerned attention that he deserves. Sean the dog can't walk past without trying to go in - so he clearly agrees! So blessed to have them on our doorstep. Thankyou so much.
Michelle Thompson
2 Nov 2017
REPORT
A great team, professional, caring & thorough. Lovely staff always welcoming, friendly & helpful. When my cat has needed to stay for treatment he has been well cared for.
Carrie Nelson
9 May 2017
REPORT
Excellent care and lovely staff
Luke Christie
2 May 2017
REPORT
Always very friendly and helpful. Great vets to use
George Savage
3 Apr 2017
REPORT
Cheaper than other vets in p'head, nice premises, good parking and good care for your animals
Sarah Thomson
16 Mar 2017
REPORT
Family clinic feel. Lovely staff
Victoria Beynon
9 Mar 2017
REPORT
Have been taking our dog to Vale Vets for 8 years. Currently see Shaun or Rupert whenever our dog needs attention, and their service is second to none. Explain everything in great detail. Wouldn't hes...
Have been taking our dog to Vale Vets for 8 years. Currently see Shaun or Rupert whenever our dog needs attention, and their service is second to none. Explain everything in great detail. Wouldn't hesitate to recommend.
Travis Miller
3 Jan 2017
REPORT
Laura-jane Buse
18 Jul 2016
REPORT
Nice caring staff. Is a bit pricey.
Paul Field
29 Mar 2016
REPORT
Excellent vets! Always very friendly and helpful
Mark Tucker
3 Apr 2015
REPORT
a vets number 1 priority should be an animals care not how much we can charge people on bank holidays and fleece them . the staffs attitude is couldnt care less . these people should realise that with...
a vets number 1 priority should be an animals care not how much we can charge people on bank holidays and fleece them . the staffs attitude is couldnt care less . these people should realise that without our custom they would not be in a job which as far as im concerned it wouldnt be a bad thing.its a marmite thing you like them or you loathe them and after my experience im the latter.other vets are available do your homework and dont go for the nearest just for convenience sake it doesnt always pay.
Bob Croker
14 Dec 2013
REPORT
Lynn Perry
23 Aug 2013
REPORT
I have only been with Vale for a couple of years since moving to the area, but I am already a big fan! Unfortunately in our time I have suffered a couple of tragedies and Vale was sympathetic, compass...
I have only been with Vale for a couple of years since moving to the area, but I am already a big fan! Unfortunately in our time I have suffered a couple of tragedies and Vale was sympathetic, compassionate and highly professional in these sad times. I really felt like I was being treated like a *real person* and not just another invoice.
Since then I have visited on several occasions for minor treatments and every time I have been thoroughly impressed with the level of professionalism that Vale continues to provide as well as the constant good advice from friendly people that really engage with you and don't just treat you like just another 'worried pet-mum'!
Very highly recommended to anyone living in the Pill/Portishead/Clevedon area who is looking for a new surgery for their animals.
Book an Appointment
Online booking unavailable
Please call
01275 847400
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:30AM-17:00PM
Popular Hours
6a
12p
6p
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Incorrect information? Let us know
Vale Vets Portishead
Bristol, Avon
Book an Appointment
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General Info
- Mobile vet service based around Portishead, Clevedon and Nailsea
- Dedicated home visit team can come to you for routine veterinary appointments or treatment
- Services include vaccinations and annual health checks, medical investigations and treatments, worms and flea advice and treatment, nurse visits for microchipping, nail clipping and anal gland expression, post-operative check-ups, home euthanasia
- Back-up of our RCVS Portishead Veterinary Hospital and Clinic 24/7 facilities
- A service from Vale vets
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:30AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Katie Bull
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Stephanie
14 Aug 2020
I went here out of hours with my Bulldog puppy as it is recommended by my usual vet. The vet nurse that met us was very unfriendly and seemed put out that we were there. She rolled her eyes at a lot ...
I went here out of hours with my Bulldog puppy as it is recommended by my usual vet. The vet nurse that met us was very unfriendly and seemed put out that we were there. She rolled her eyes at a lot of what I said and even told me off for letting my puppy roam around (there was no one else there!). She made negative comments about the breed saying that most bulldogs cannot breathe or walk properly which I thought was insensitive given I was there worried about my pup. If she is going to work in a vet's practice then she should be accepting of all breeds and not pass judgment. The vet, however, was lovely and thorough. She was kind and reassuring. I thought the fees were fair for out of hours. Unfortunately I would be reluctant to visit again because of the nurse's behaviour.
Response from Vale Vets Portishead
17 Aug 2020
Than you for taking the time to review us, we take customer feedback very seriously and we are very sorry that you are dissatisfied with any aspect of our services. We would ask that any client with concerns relating to the treatment of their pet to contact us directly.
Mahzabeen Ahmed
10 Jul 2018
Every time I have phoned, the staff have been incredibly helpful and patient. I can always trust them. They are very friendly and always go the extra mile. Dr Emily Gover has been absolutely fantastic...
Every time I have phoned, the staff have been incredibly helpful and patient. I can always trust them. They are very friendly and always go the extra mile. Dr Emily Gover has been absolutely fantastic and is always so patient and helpful. She always listens with great care to what you have to say and I really believe that makes a great difference in the service provided. It really does mean a lot when your pet means everything to you! Thank you very much Vale Vets, Portishead. I would definitely recommend.
Susan Hearsey
1 Jul 2018
Lovely and helpful vets who don’t mind saying things twice to ensure you understand.
Bex Bown
30 Jun 2018
I called early on a Saturday morning and spoke to Hilary. I explained why I was in need of an appointment asap and she was extremely polite and accommodating. I saw vet Pippa who was lovely, professio...
I called early on a Saturday morning and spoke to Hilary. I explained why I was in need of an appointment asap and she was extremely polite and accommodating. I saw vet Pippa who was lovely, professional and sympathetic. Also, the bill was a lot less than we paid at our previous vets in Whitchurch for exactly the same situation. Would recommend 100%!
Becky Lee
24 Jun 2018
Amazing vets so caring and great customer service. You can tell they love animals
gary viner
9 Jun 2018
Friendly and helpfull staff. Highly qualified vets and nurses. Prices are very reasonable
Helen-france Baker
10 Apr 2018
Excellent vets practice. Separate dog and cat clinics. Warm welcome. Great, up to date hospital facilities. Pets well looked after
Janet Ellis
6 Feb 2018
Very good with my cats. I can recommend them.
Sam Monks
27 Jan 2018
Absolutely horrendous amount of care from a few staff members the place was filthy and dirty! Pets food being left on the side for two days and blankets with urine on left in there cages. I have spoke...
Absolutely horrendous amount of care from a few staff members the place was filthy and dirty! Pets food being left on the side for two days and blankets with urine on left in there cages. I have spoke to many of people about my veiw of this vets and they have all agreed and had or known of somebody that have had a terrible experience. Please do not make a massive regret like we did and use this place!
Angela Reed-Fox
16 Jan 2018
Excellent. For both routine and emergency care, Vale Vets has been excellent. The receptionists are so friendly and helpful, and the vets and nurses have always given my hound the concerned attention ...
Excellent. For both routine and emergency care, Vale Vets has been excellent. The receptionists are so friendly and helpful, and the vets and nurses have always given my hound the concerned attention that he deserves. Sean the dog can't walk past without trying to go in - so he clearly agrees! So blessed to have them on our doorstep. Thankyou so much.
Michelle Thompson
2 Nov 2017
A great team, professional, caring & thorough. Lovely staff always welcoming, friendly & helpful. When my cat has needed to stay for treatment he has been well cared for.
Carrie Nelson
9 May 2017
Excellent care and lovely staff
Luke Christie
2 May 2017
Always very friendly and helpful. Great vets to use
George Savage
3 Apr 2017
Cheaper than other vets in p'head, nice premises, good parking and good care for your animals
Sarah Thomson
16 Mar 2017
Family clinic feel. Lovely staff
Victoria Beynon
9 Mar 2017
Have been taking our dog to Vale Vets for 8 years. Currently see Shaun or Rupert whenever our dog needs attention, and their service is second to none. Explain everything in great detail. Wouldn't hes...
Have been taking our dog to Vale Vets for 8 years. Currently see Shaun or Rupert whenever our dog needs attention, and their service is second to none. Explain everything in great detail. Wouldn't hesitate to recommend.
Travis Miller
3 Jan 2017
Laura-jane Buse
18 Jul 2016
Nice caring staff. Is a bit pricey.
Paul Field
29 Mar 2016
Excellent vets! Always very friendly and helpful
Mark Tucker
3 Apr 2015
a vets number 1 priority should be an animals care not how much we can charge people on bank holidays and fleece them . the staffs attitude is couldnt care less . these people should realise that with...
a vets number 1 priority should be an animals care not how much we can charge people on bank holidays and fleece them . the staffs attitude is couldnt care less . these people should realise that without our custom they would not be in a job which as far as im concerned it wouldnt be a bad thing.its a marmite thing you like them or you loathe them and after my experience im the latter.other vets are available do your homework and dont go for the nearest just for convenience sake it doesnt always pay.
Bob Croker
14 Dec 2013
Lynn Perry
23 Aug 2013
I have only been with Vale for a couple of years since moving to the area, but I am already a big fan! Unfortunately in our time I have suffered a couple of tragedies and Vale was sympathetic, compass...
I have only been with Vale for a couple of years since moving to the area, but I am already a big fan! Unfortunately in our time I have suffered a couple of tragedies and Vale was sympathetic, compassionate and highly professional in these sad times. I really felt like I was being treated like a *real person* and not just another invoice.
Since then I have visited on several occasions for minor treatments and every time I have been thoroughly impressed with the level of professionalism that Vale continues to provide as well as the constant good advice from friendly people that really engage with you and don't just treat you like just another 'worried pet-mum'!
Very highly recommended to anyone living in the Pill/Portishead/Clevedon area who is looking for a new surgery for their animals.
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Incorrect information? Let us know