Zetland Veterinary Group
Bristol, Avon
General Info
We are a 24 hour small animal veterinary hospital. We provide high quality care for small pets such as dogs, cats, rabbits and even things a little more exotic time to time.
Our main Hospital is based in Zetland Road, Redland. We Also have branches at Westbury-On-Trym, Stoke Bishop, Patchway, Filton, Fishponds, Hotwells, Backwell and a little further a field, Cheltenham .
We are very proud that all out of hours care is provided at Zetland Road Veterinary Hospital. This means your pet will be seen promptly by an experienced emergency vet who will have direct access to your patient's full clinical history. We have a vets and nurses on site 24 hours a day, meaning there is constant supervision and treatment available for all your inpatients. Simply call us at ANY TIME 24 hours a day / 7 days a week.
Our main Hospital is based in Zetland Road, Redland. We Also have branches at Westbury-On-Trym, Stoke Bishop, Patchway, Filton, Fishponds, Hotwells, Backwell and a little further a field, Cheltenham .
We are very proud that all out of hours care is provided at Zetland Road Veterinary Hospital. This means your pet will be seen promptly by an experienced emergency vet who will have direct access to your patient's full clinical history. We have a vets and nurses on site 24 hours a day, meaning there is constant supervision and treatment available for all your inpatients. Simply call us at ANY TIME 24 hours a day / 7 days a week.
Reviews
Caro
7 Nov 2022
REPORT
really terrible service.
I took my cat for a consultation as her eyes are really not good. The previous vets told me she was untreatable. so I decided to bring her to Zetland Vets instead. I waited ha...
really terrible service.
I took my cat for a consultation as her eyes are really not good. The previous vets told me she was untreatable. so I decided to bring her to Zetland Vets instead. I waited half an hour over my agreed time and then the appointment lasted 10 minutes. She was prescribed nothing and I asked to be referred to a specialist which was agreed. I left the appointment and offered to pay, but both receptionists told me that there was no need to pay at that time. I have since been hassled constantly with invoices for the appointment (£58) which I would happily pay if they had done anything that was promised! They did not get my cats records from the previous vets and they have not booked her a specialist appointment. They have not answered my email, and when I phoned them. I was treated very rudely by the practice manager demanding money. Seriously, dont take your pet here as they really have their priorities in the wrong place.
Ben Pearse
15 Jun 2018
REPORT
Very dissapointed with my exprience here. First they accidentally charged me £40 more than they should and took ages to correct this, then they struggled to provide basic information on flea and worm ...
Very dissapointed with my exprience here. First they accidentally charged me £40 more than they should and took ages to correct this, then they struggled to provide basic information on flea and worm treatment, and i asked for a prescription weeks ago which they said they would ring me with but they still have not done this. Very polite and nice, but ultimately useless and as a first time per owner i don't feel safe in their hands.
M. Oughton
25 May 2018
REPORT
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy...
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy her trips to the vet!
M. O
25 May 2018
REPORT
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy...
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy her trips to the vet!
Katherine Gifford
5 Apr 2018
REPORT
I have been so impressed by the service I get at Zetland Road. They've been vaccinating our pet rabbits since we got them, and more recently have done an absolutely amazing job when one of our rabbit...
I have been so impressed by the service I get at Zetland Road. They've been vaccinating our pet rabbits since we got them, and more recently have done an absolutely amazing job when one of our rabbits was poorly. We were kept informed about the costs of the treatment, and it seems that the whole team seem to actually care about our pets. Would definitely recommend.
Seth Piper
29 Mar 2018
REPORT
High standard of care, friendly and flexible. They have always taken good care of my dog when he's been in for treatment.
Allan Van Micheals
13 Mar 2018
REPORT
They look after our kids (cats) what is there not to love, our cats seem to like them as well so bonus.
Zetland looked after our previous kids "Baby" & "Bunty" Baby were laid to rest @ 21 years old an...
They look after our kids (cats) what is there not to love, our cats seem to like them as well so bonus.
Zetland looked after our previous kids "Baby" & "Bunty" Baby were laid to rest @ 21 years old and Bunty @ 19 years old. human years.
We had them both from Kittens so they lived a great life but were always looked after by Zetland.
They took care of us and them at the time of need RIP kids. Bunty went first with Cancer and Baby went from old age a couple of years later.
You have been looking after Bo & Charity for a good few years 8 is it now?
Bo is 8 and Charity is 7 and to be fair we had thought of moving vets due to traffic and other bus lanes in Bristol (metro anyone) but we decided to keep them where they feel safe and we know they get the best treatment.
Hope this helps.
Tom Seaman
8 Mar 2018
REPORT
The Staff at the reception are all really friendly, helpful and absolutely love seeing our puppy on his many recent visits. He loves getting fussed over and quite enjoys visiting here.
Very impressed...
The Staff at the reception are all really friendly, helpful and absolutely love seeing our puppy on his many recent visits. He loves getting fussed over and quite enjoys visiting here.
Very impressed with each vet who has seen him here they give very easy to understand advice and information about our Dog.
Jamie Garrett
8 Mar 2018
REPORT
Amazing from start to finish, really kind and helpful team, who go out their way to look after my little monster. They make a fuss of her every time we pop in. A number of my friends recommended Zetla...
Amazing from start to finish, really kind and helpful team, who go out their way to look after my little monster. They make a fuss of her every time we pop in. A number of my friends recommended Zetland to me and I'm really grateful.
Jon Tan
27 Feb 2018
REPORT
Outrageously poor customer service after they made a billing error — even after being provided with proof they refused to correct their mistake. Their default position seems to be that the customer is...
Outrageously poor customer service after they made a billing error — even after being provided with proof they refused to correct their mistake. Their default position seems to be that the customer is always wrong and should bear the cost of mistakes the practice administrators make. The vets seemed to do their job well enough, but I cannot in good conscience recommend a practice with such a disgusting attitude to customers to any pet owner.
Tony Hancy
18 May 2017
REPORT
Great group of vets practices. Great staff and great customer service.
Lowri Coleman
15 May 2017
REPORT
Amazing veterinary service. Been here twice with both dog and cat, excellent service. Never left here without not understanding what to do! Highly recommend
danielle sutcliffe
16 Apr 2017
REPORT
Lovely receptionists and vets was annoyed i had to pay 2 consultation fees for same ailment 5 days apart though hence 3 stars
Steve Watkins
24 Jan 2017
REPORT
Great practice, always very helpful and caring. Even offer a free delivery service on my pets food and medication.
Pete Blannin
15 Jan 2017
REPORT
A heartfelt thank you to the vet and vet nurses on the Saturday night shift at the Zetland Rd 24hr practice. They kindly took in a badly injured deer and gave it the immediate emergency treatment it ...
A heartfelt thank you to the vet and vet nurses on the Saturday night shift at the Zetland Rd 24hr practice. They kindly took in a badly injured deer and gave it the immediate emergency treatment it so desperately needed. As a Responce driver for Secret World Wildlife Rescue it's always reassuring to know that the staff here will always take in and treat any injured animals. Their dedication and willingness to go above and beyond makes them a truly valued ally in the fight to help our wonderful British wildlife.
Kate Halle
29 Dec 2016
REPORT
Brilliant vets, consider ourselves lucky to live fairly nearby. Saved our sick 6 week old kittens who were on a drip for 4 nights a few years ago. Gave frequent updates on how they were doing and let ...
Brilliant vets, consider ourselves lucky to live fairly nearby. Saved our sick 6 week old kittens who were on a drip for 4 nights a few years ago. Gave frequent updates on how they were doing and let us visit them when we needed to. Always really competent and go the extra mile to care. Thanks.
Sally Marie Crocker
14 Dec 2016
REPORT
Can't thank you all enough for looking after my girl .. she had suffered 9 fits with in 30 hours, she stayed with you over night for observation... thank you for looking after her for me... she is my ...
Can't thank you all enough for looking after my girl .. she had suffered 9 fits with in 30 hours, she stayed with you over night for observation... thank you for looking after her for me... she is my whole world and I was a very worried mummy xxx
Viv wilkinson
6 Dec 2016
REPORT
I use the Straits branch in Lodge Causeway. They have always been excellent for me. Just had pet treatment costs refunded from Petplan thanks to super-efficient service of form processing in surgery
Lauren Humphrey
28 Nov 2016
REPORT
First vets for my new kittens. Had to come in twice in one week and each time it was a great visit. Kittens definitely won't be getting a fear of going to the vets. Plenty of treats and attention. St...
First vets for my new kittens. Had to come in twice in one week and each time it was a great visit. Kittens definitely won't be getting a fear of going to the vets. Plenty of treats and attention. Staff lovely to owners too!
Alison Weerawardena
26 Nov 2016
REPORT
Very kind and lovely staff at my local vets (Patchway). They have treated all my animals over the years and I wouldn't go anywhere else. I would definitely recommend them.
Samantha Nana Boo Kayes
26 Nov 2016
REPORT
I have been with Zetland for many years. They have always been very supportive and professional. My daughter also did her work experience with them and she came back everyday saying how well the anim...
I have been with Zetland for many years. They have always been very supportive and professional. My daughter also did her work experience with them and she came back everyday saying how well the animals were treated behind the scenes. Very impressed with them in every way
Kim Urwin-Nash
25 Nov 2016
REPORT
Amazing vets!! My dog Tanya has her chemo there, everyone is so friendly and helpful, Tan used to hate going to the vets but now she just waltzes in, it must be do do with how lovely they are to her w...
Amazing vets!! My dog Tanya has her chemo there, everyone is so friendly and helpful, Tan used to hate going to the vets but now she just waltzes in, it must be do do with how lovely they are to her when she's there. I would recommend Zetland to anyone, they have lots of branches too so you will always have a one near by.
Jayne 'Barrington' Mills
31 Oct 2016
REPORT
Just wanted to say what great service you provided when I recently had my bitch spayed. Nothing was too much trouble.Thank you
Tom Cox
31 Oct 2016
REPORT
Always have had fantastic service from Zetland Vets. Nothing is too much trouble and always leave feeling reassured.
Jonathan Brown
31 Oct 2016
REPORT
Lost our poor dog fully confident our insurance company More Than would cover payment taking away some of the pain of losing our incredible dog, Zetland assured us we could sort out finance after our...
Lost our poor dog fully confident our insurance company More Than would cover payment taking away some of the pain of losing our incredible dog, Zetland assured us we could sort out finance after our dog was put to sleep.. BE WARNED This was not the case this awful company held our poor animals ashes as collateral until payment is made !!! Our insurance company gave us full reassurance this will be covered, this veterinary surgery said this was not the case THEY REQUIRED US TO PAY IN FULL PRIOR TO RELEASE OF OUR ASHES !!! AWFUL TO THINK THIS WOULD BE THE CASE. Following discussions with Lisa Horton - Practice Manager she assured me this is how they deal with clients as many never pay. !!! WOW STAY CLEAR
AJ Hicks
24 Sep 2016
REPORT
I want to say a huge thank you to the team at zetland veterinary group for looking after our girl Sarah this weekend. The team were helpful, understanding, supportive and did all they could for our pu...
I want to say a huge thank you to the team at zetland veterinary group for looking after our girl Sarah this weekend. The team were helpful, understanding, supportive and did all they could for our pup. They arranged visits for us and always kept in contact with regards to her care. It was touch and go for a minute but with a great team and a big fight from Sarah shes now home and eating, doing well. I can't thank them/you enough. You bought back the light in my heart Thank you x
Ann-Marie Badman
28 Jul 2016
REPORT
We have been using Zetland Veterinary Group since we got our boys (cats!) almost 11 years ago now. The level of customer care has always been exceptional from dealing with their yearly immunisations t...
We have been using Zetland Veterinary Group since we got our boys (cats!) almost 11 years ago now. The level of customer care has always been exceptional from dealing with their yearly immunisations to major surgery after being run over. I would like to take this opportunity to say a massive THANK YOU to Sally at the Filton branch who is an asset to the company, she is always happy and friendly, whilst staying completely professional. Always provided us with impeccable customer service, we deal with alot of people over the phone daily and it's always a pleasure to speak with Sally!
Jessica Crandon
14 Feb 2016
REPORT
Brilliant vets. Always there for our cat, whether it's seeing him last minute, out of hours or helping over the phone. Understanding and calm, and their pet plan is a fab deal.
Ashley Day
19 Nov 2015
REPORT
wonderful vets, very welcoming staff. very knowledgeable as well. they had a great puppy plan for me. would highly recommend
Laura Kilby
6 Sep 2013
REPORT
Zetland Vetinary Group is one of the friendliest vets I've ever been to. Both my (now sadly deceased) hamsters were visitors and their files and medicines were always issued with your pet's name follo...
Zetland Vetinary Group is one of the friendliest vets I've ever been to. Both my (now sadly deceased) hamsters were visitors and their files and medicines were always issued with your pet's name followed by your family's surname which I thought was a nice touch. Luckily, all the vets are incredibly sympathetic and lovely, unlike some I experienced in Exeter that treated small furries as second-class citizens and their out-of-hours emergency service is excellent. It also has several sister sites in Bristol which I'm sure are equally as good.
Pete Britten
2 May 2013
REPORT
We've been to a few vets in Bristol, and finally settled on Zetlands. All the vets and nurses are lovely, and fill you with confidence that they will look after your beloved pet(s) to the highest stan...
We've been to a few vets in Bristol, and finally settled on Zetlands. All the vets and nurses are lovely, and fill you with confidence that they will look after your beloved pet(s) to the highest standard. They are a bit more expensive than some, but you get so much more than you get from other vets. Emergency vet service is great too, just saved one of our dogs lives...
Premier Vet Alliance
31 May 2012
REPORT
Just want to say a massive thankyou to the Vet and staff at Zetland. Our dog had two major operations on his hind legs and has bounced back to his full self. I'm very glad we had the pet plan as this ...
Just want to say a massive thankyou to the Vet and staff at Zetland. Our dog had two major operations on his hind legs and has bounced back to his full self. I'm very glad we had the pet plan as this problem would never have been detected. We are very grateful and recommend you highly!!!
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Thu
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Zetland Veterinary Group
Bristol, Avon
General Info
We are a 24 hour small animal veterinary hospital. We provide high quality care for small pets such as dogs, cats, rabbits and even things a little more exotic time to time.
Our main Hospital is based in Zetland Road, Redland. We Also have branches at Westbury-On-Trym, Stoke Bishop, Patchway, Filton, Fishponds, Hotwells, Backwell and a little further a field, Cheltenham .
We are very proud that all out of hours care is provided at Zetland Road Veterinary Hospital. This means your pet will be seen promptly by an experienced emergency vet who will have direct access to your patient's full clinical history. We have a vets and nurses on site 24 hours a day, meaning there is constant supervision and treatment available for all your inpatients. Simply call us at ANY TIME 24 hours a day / 7 days a week.
Our main Hospital is based in Zetland Road, Redland. We Also have branches at Westbury-On-Trym, Stoke Bishop, Patchway, Filton, Fishponds, Hotwells, Backwell and a little further a field, Cheltenham .
We are very proud that all out of hours care is provided at Zetland Road Veterinary Hospital. This means your pet will be seen promptly by an experienced emergency vet who will have direct access to your patient's full clinical history. We have a vets and nurses on site 24 hours a day, meaning there is constant supervision and treatment available for all your inpatients. Simply call us at ANY TIME 24 hours a day / 7 days a week.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-16:30PM
Sunday
11:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Caro
7 Nov 2022
really terrible service.
I took my cat for a consultation as her eyes are really not good. The previous vets told me she was untreatable. so I decided to bring her to Zetland Vets instead. I waited ha...
really terrible service.
I took my cat for a consultation as her eyes are really not good. The previous vets told me she was untreatable. so I decided to bring her to Zetland Vets instead. I waited half an hour over my agreed time and then the appointment lasted 10 minutes. She was prescribed nothing and I asked to be referred to a specialist which was agreed. I left the appointment and offered to pay, but both receptionists told me that there was no need to pay at that time. I have since been hassled constantly with invoices for the appointment (£58) which I would happily pay if they had done anything that was promised! They did not get my cats records from the previous vets and they have not booked her a specialist appointment. They have not answered my email, and when I phoned them. I was treated very rudely by the practice manager demanding money. Seriously, dont take your pet here as they really have their priorities in the wrong place.
Ben Pearse
15 Jun 2018
Very dissapointed with my exprience here. First they accidentally charged me £40 more than they should and took ages to correct this, then they struggled to provide basic information on flea and worm ...
Very dissapointed with my exprience here. First they accidentally charged me £40 more than they should and took ages to correct this, then they struggled to provide basic information on flea and worm treatment, and i asked for a prescription weeks ago which they said they would ring me with but they still have not done this. Very polite and nice, but ultimately useless and as a first time per owner i don't feel safe in their hands.
M. Oughton
25 May 2018
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy...
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy her trips to the vet!
M. O
25 May 2018
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy...
Always friendly staff to greet you, a nice clean airy waiting room, and some free treats for your furry friends! I've always recieved a great service from these guys and my kitten seems to quite enjoy her trips to the vet!
Katherine Gifford
5 Apr 2018
I have been so impressed by the service I get at Zetland Road. They've been vaccinating our pet rabbits since we got them, and more recently have done an absolutely amazing job when one of our rabbit...
I have been so impressed by the service I get at Zetland Road. They've been vaccinating our pet rabbits since we got them, and more recently have done an absolutely amazing job when one of our rabbits was poorly. We were kept informed about the costs of the treatment, and it seems that the whole team seem to actually care about our pets. Would definitely recommend.
Seth Piper
29 Mar 2018
High standard of care, friendly and flexible. They have always taken good care of my dog when he's been in for treatment.
Allan Van Micheals
13 Mar 2018
They look after our kids (cats) what is there not to love, our cats seem to like them as well so bonus.
Zetland looked after our previous kids "Baby" & "Bunty" Baby were laid to rest @ 21 years old an...
They look after our kids (cats) what is there not to love, our cats seem to like them as well so bonus.
Zetland looked after our previous kids "Baby" & "Bunty" Baby were laid to rest @ 21 years old and Bunty @ 19 years old. human years.
We had them both from Kittens so they lived a great life but were always looked after by Zetland.
They took care of us and them at the time of need RIP kids. Bunty went first with Cancer and Baby went from old age a couple of years later.
You have been looking after Bo & Charity for a good few years 8 is it now?
Bo is 8 and Charity is 7 and to be fair we had thought of moving vets due to traffic and other bus lanes in Bristol (metro anyone) but we decided to keep them where they feel safe and we know they get the best treatment.
Hope this helps.
Tom Seaman
8 Mar 2018
The Staff at the reception are all really friendly, helpful and absolutely love seeing our puppy on his many recent visits. He loves getting fussed over and quite enjoys visiting here.
Very impressed...
The Staff at the reception are all really friendly, helpful and absolutely love seeing our puppy on his many recent visits. He loves getting fussed over and quite enjoys visiting here.
Very impressed with each vet who has seen him here they give very easy to understand advice and information about our Dog.
Jamie Garrett
8 Mar 2018
Amazing from start to finish, really kind and helpful team, who go out their way to look after my little monster. They make a fuss of her every time we pop in. A number of my friends recommended Zetla...
Amazing from start to finish, really kind and helpful team, who go out their way to look after my little monster. They make a fuss of her every time we pop in. A number of my friends recommended Zetland to me and I'm really grateful.
Jon Tan
27 Feb 2018
Outrageously poor customer service after they made a billing error — even after being provided with proof they refused to correct their mistake. Their default position seems to be that the customer is...
Outrageously poor customer service after they made a billing error — even after being provided with proof they refused to correct their mistake. Their default position seems to be that the customer is always wrong and should bear the cost of mistakes the practice administrators make. The vets seemed to do their job well enough, but I cannot in good conscience recommend a practice with such a disgusting attitude to customers to any pet owner.
Tony Hancy
18 May 2017
Great group of vets practices. Great staff and great customer service.
Lowri Coleman
15 May 2017
Amazing veterinary service. Been here twice with both dog and cat, excellent service. Never left here without not understanding what to do! Highly recommend
danielle sutcliffe
16 Apr 2017
Lovely receptionists and vets was annoyed i had to pay 2 consultation fees for same ailment 5 days apart though hence 3 stars
Steve Watkins
24 Jan 2017
Great practice, always very helpful and caring. Even offer a free delivery service on my pets food and medication.
Pete Blannin
15 Jan 2017
A heartfelt thank you to the vet and vet nurses on the Saturday night shift at the Zetland Rd 24hr practice. They kindly took in a badly injured deer and gave it the immediate emergency treatment it ...
A heartfelt thank you to the vet and vet nurses on the Saturday night shift at the Zetland Rd 24hr practice. They kindly took in a badly injured deer and gave it the immediate emergency treatment it so desperately needed. As a Responce driver for Secret World Wildlife Rescue it's always reassuring to know that the staff here will always take in and treat any injured animals. Their dedication and willingness to go above and beyond makes them a truly valued ally in the fight to help our wonderful British wildlife.
Kate Halle
29 Dec 2016
Brilliant vets, consider ourselves lucky to live fairly nearby. Saved our sick 6 week old kittens who were on a drip for 4 nights a few years ago. Gave frequent updates on how they were doing and let ...
Brilliant vets, consider ourselves lucky to live fairly nearby. Saved our sick 6 week old kittens who were on a drip for 4 nights a few years ago. Gave frequent updates on how they were doing and let us visit them when we needed to. Always really competent and go the extra mile to care. Thanks.
Sally Marie Crocker
14 Dec 2016
Can't thank you all enough for looking after my girl .. she had suffered 9 fits with in 30 hours, she stayed with you over night for observation... thank you for looking after her for me... she is my ...
Can't thank you all enough for looking after my girl .. she had suffered 9 fits with in 30 hours, she stayed with you over night for observation... thank you for looking after her for me... she is my whole world and I was a very worried mummy xxx
Viv wilkinson
6 Dec 2016
I use the Straits branch in Lodge Causeway. They have always been excellent for me. Just had pet treatment costs refunded from Petplan thanks to super-efficient service of form processing in surgery
Lauren Humphrey
28 Nov 2016
First vets for my new kittens. Had to come in twice in one week and each time it was a great visit. Kittens definitely won't be getting a fear of going to the vets. Plenty of treats and attention. St...
First vets for my new kittens. Had to come in twice in one week and each time it was a great visit. Kittens definitely won't be getting a fear of going to the vets. Plenty of treats and attention. Staff lovely to owners too!
Alison Weerawardena
26 Nov 2016
Very kind and lovely staff at my local vets (Patchway). They have treated all my animals over the years and I wouldn't go anywhere else. I would definitely recommend them.
Samantha Nana Boo Kayes
26 Nov 2016
I have been with Zetland for many years. They have always been very supportive and professional. My daughter also did her work experience with them and she came back everyday saying how well the anim...
I have been with Zetland for many years. They have always been very supportive and professional. My daughter also did her work experience with them and she came back everyday saying how well the animals were treated behind the scenes. Very impressed with them in every way
Kim Urwin-Nash
25 Nov 2016
Amazing vets!! My dog Tanya has her chemo there, everyone is so friendly and helpful, Tan used to hate going to the vets but now she just waltzes in, it must be do do with how lovely they are to her w...
Amazing vets!! My dog Tanya has her chemo there, everyone is so friendly and helpful, Tan used to hate going to the vets but now she just waltzes in, it must be do do with how lovely they are to her when she's there. I would recommend Zetland to anyone, they have lots of branches too so you will always have a one near by.
Jayne 'Barrington' Mills
31 Oct 2016
Just wanted to say what great service you provided when I recently had my bitch spayed. Nothing was too much trouble.Thank you
Tom Cox
31 Oct 2016
Always have had fantastic service from Zetland Vets. Nothing is too much trouble and always leave feeling reassured.
Jonathan Brown
31 Oct 2016
Lost our poor dog fully confident our insurance company More Than would cover payment taking away some of the pain of losing our incredible dog, Zetland assured us we could sort out finance after our...
Lost our poor dog fully confident our insurance company More Than would cover payment taking away some of the pain of losing our incredible dog, Zetland assured us we could sort out finance after our dog was put to sleep.. BE WARNED This was not the case this awful company held our poor animals ashes as collateral until payment is made !!! Our insurance company gave us full reassurance this will be covered, this veterinary surgery said this was not the case THEY REQUIRED US TO PAY IN FULL PRIOR TO RELEASE OF OUR ASHES !!! AWFUL TO THINK THIS WOULD BE THE CASE. Following discussions with Lisa Horton - Practice Manager she assured me this is how they deal with clients as many never pay. !!! WOW STAY CLEAR
AJ Hicks
24 Sep 2016
I want to say a huge thank you to the team at zetland veterinary group for looking after our girl Sarah this weekend. The team were helpful, understanding, supportive and did all they could for our pu...
I want to say a huge thank you to the team at zetland veterinary group for looking after our girl Sarah this weekend. The team were helpful, understanding, supportive and did all they could for our pup. They arranged visits for us and always kept in contact with regards to her care. It was touch and go for a minute but with a great team and a big fight from Sarah shes now home and eating, doing well. I can't thank them/you enough. You bought back the light in my heart Thank you x
Ann-Marie Badman
28 Jul 2016
We have been using Zetland Veterinary Group since we got our boys (cats!) almost 11 years ago now. The level of customer care has always been exceptional from dealing with their yearly immunisations t...
We have been using Zetland Veterinary Group since we got our boys (cats!) almost 11 years ago now. The level of customer care has always been exceptional from dealing with their yearly immunisations to major surgery after being run over. I would like to take this opportunity to say a massive THANK YOU to Sally at the Filton branch who is an asset to the company, she is always happy and friendly, whilst staying completely professional. Always provided us with impeccable customer service, we deal with alot of people over the phone daily and it's always a pleasure to speak with Sally!
Jessica Crandon
14 Feb 2016
Brilliant vets. Always there for our cat, whether it's seeing him last minute, out of hours or helping over the phone. Understanding and calm, and their pet plan is a fab deal.
Ashley Day
19 Nov 2015
wonderful vets, very welcoming staff. very knowledgeable as well. they had a great puppy plan for me. would highly recommend
Laura Kilby
6 Sep 2013
Zetland Vetinary Group is one of the friendliest vets I've ever been to. Both my (now sadly deceased) hamsters were visitors and their files and medicines were always issued with your pet's name follo...
Zetland Vetinary Group is one of the friendliest vets I've ever been to. Both my (now sadly deceased) hamsters were visitors and their files and medicines were always issued with your pet's name followed by your family's surname which I thought was a nice touch. Luckily, all the vets are incredibly sympathetic and lovely, unlike some I experienced in Exeter that treated small furries as second-class citizens and their out-of-hours emergency service is excellent. It also has several sister sites in Bristol which I'm sure are equally as good.
Pete Britten
2 May 2013
We've been to a few vets in Bristol, and finally settled on Zetlands. All the vets and nurses are lovely, and fill you with confidence that they will look after your beloved pet(s) to the highest stan...
We've been to a few vets in Bristol, and finally settled on Zetlands. All the vets and nurses are lovely, and fill you with confidence that they will look after your beloved pet(s) to the highest standard. They are a bit more expensive than some, but you get so much more than you get from other vets. Emergency vet service is great too, just saved one of our dogs lives...
Premier Vet Alliance
31 May 2012
Just want to say a massive thankyou to the Vet and staff at Zetland. Our dog had two major operations on his hind legs and has bounced back to his full self. I'm very glad we had the pet plan as this ...
Just want to say a massive thankyou to the Vet and staff at Zetland. Our dog had two major operations on his hind legs and has bounced back to his full self. I'm very glad we had the pet plan as this problem would never have been detected. We are very grateful and recommend you highly!!!
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