I always feel confident in the level of care our pets receive here, and in the advice we are given at consultations. We have recently seen Rachel with a sick bunny who is now well and truly on the mend thanks to her knowledge and guidance. Read Less

Lovely vet surgery. All staff genuinely love animals & always make a fuss of our dog when we visit. Brian our vet is really good with her, especially when she gets anxious. He has worked wonders with her skin allergy enabling her to enjoy life in the summer months. I would definitely recommend them. Read Less

Every time we go to this Vets we feel welcome and I know my dogs are safe in their hands. I've been taking my dogs here for so many years I can't remember how long. The reception area is clean and tidy the girls are kind and thoughtful. I'm disabled and they work around them. They remind us when to hv jabs and things and they do that little bit more than they need to. Read Less

Very friendly service from start to finish. They take time out to say hello to the pets brought in. My dog gets very excited about going and in and looks forward to the attention that the reception staff give her. The consultations I have had in the past have been very informative and if there is anything I do not understand the explain it fully. Read Less

Took my daughters geko in this week cant remember the last time i went yo the vets and i wasnt sure they were going to be any good with reptiles as its usually a specialist thing but when my wife booked the appiontment they said they had some one with an interest in reptiles so we thought we would give them a try and im glad we did as the female vet i seen was great very helpful and new her stuff turns out she keeps reptiles her self so she new how to treat the gecko so hopefully a fast recovery is now on the cards Read Less

What can I say, excellent care with our amazing cat Rolo from day 1 to today his final day :( All the staff at Rowe Yate were caring and compassionate. We would especially like to mention the following vets, Kate, Brian and Rachel. They were so kind and considerate and especially Rachel during these last few months of Rolo's illness. I cannot recommend them highly enough. Thank you Rowe Vets Read Less

Rowe Veterinary Group, their staff and up to date equipment, proceedures, their capabilities to deal with any given situation, professionalism and dedication has kept three generations of our dogs happy, alive, catered for and their hospitals have saved their lives. They have provided the best for our beloved dogs, also our rabbits, guinea pigs and budgies over the years. You cannot put a price on the health and life of those that mean everything to you. Over the years Rowe Veterinary Group have been there 24 hours a day, 7 days a week and ready when any of our animals have been in need. Read Less

We have been using Rowe vets for many years the care offered has Always been consist and 1st class the vets are knowledgeable and willing to share information with you ,they are passionate about the care and welfare of the animals in there care.The reception team are always welcoming and willing to help in any way they can. Together a professional and reliable service. We have used them for 25 years and counting I would recommend then to anyone Read Less

We have been clients with the Yate branch of the Rowe Vet Group for well over 20 years and have nothing but praise for the wonderful service received every time, all of the time. Brian Hildick - Smith and all his staff are the most caring, compassionate people, who have always treated all our cats - and us - with great understanding, always ready to communicate and explain in great detail all procedures necessary for the well being of our feline family members. Our views were always taken into consideration and never have we felt uneasy about any joint decisions we had to make. We always trusted them implicitly and do so to this day and for the future. We are very grateful and saying "thanks" is never enough. Read Less

Have been attending Rowe vets for a number of years now..with mainly dogs and cats. Always received thoughtful and kind attention by who ever we see. Brian (senior partner) has been a great help, especially with the occasional foster dog that we bring in needing help. Kate is terrific with our older arthritic labrador who loves going the the vet, he gets lots of tummy rubs from everyone! When it was time to say goodbye to one of our dear siamese, the whole process was treated with exceptional empathy and care. Read Less

I had my little girl collie dog with Rowe's in Yate, and at 9 yrs she had Lymphoma and it devastated me. I saw 3 lady vets around the time on different visits and 2 suggested Chemotherapy but gave no real info so I had to research it online. It can make dogs them very sick and there are frequent visit's every week over 6 months with no guarantees, and with only a handful making it to nearly 2 years none exceeding that. We knew that our girl would hate it all, they were pushy about me doing chemo and they tried to make me feel guilty about not doing it, I felt like a cash cow. Later on, at the time that she was ready to be put to sleep, the assistant kindly asked if I wanted to hold her, and I said yes, the vet came in and said no I couldn't hold her and got her assistant to restrain her. They started to crowd her too and she started to panic and thrash about, they restrained her hard whilst she was put to sleep, and the look of betrayal on her face as she looked at me, for letting them do that to her, it tore my heart out. I wished after that I had stopped them, In fact I should have stopped them. Even my partner said after without any prompt about the look of horror in her eyes at the time. I couldn't even get close enough to reassure her, and then her head fell down and she was gone. I am crying hard whilst writing this, and 2 years down the line and I still cry for her and dream about her. I had involuntary flash backs for the first 3 months, couldn't sleep and cried all of the time. I would have grieved for her anyway, but I felt completely traumatized. She was actually restrained very hard and was in a complete state of panic about it, I know that if they had let me hold her she would have remained calm and it would have been a million times better for us both. Neither of us were considered with compassion and respect at all, and I will never be able to forget or forgive what happened Then 2 weeks later I received a sorry for your loss card, which only completed the insult! No I don't rate Rowe's and speaking to friends and acquaintances i'm not the only one who has had a negative experience and feels this way! Read Less