Elizabeth Smith Veterinary Sugeon
Biggleswade, Bedfordshire
Reviews
Amber Masterson
6 Apr 2022
REPORT
After a bad experience at a franchise Vet in Bedford, we were searching for a Vet practice which practised true compassion and was not just looking to fleece Pet owners for money.
Thankfully we found...
After a bad experience at a franchise Vet in Bedford, we were searching for a Vet practice which practised true compassion and was not just looking to fleece Pet owners for money.
Thankfully we found Elizabeth Smith Vets, and found just what we were looking for. Everyone we have spoken to has been kind and knowledgeable, and we have never felt like we were being taken for a ride. Our pups wellbeing is always at the centre of their care.
Our pup unfortunately began to show signs of reactivity following her first season, and everyone at the practice has been understanding and willing to go the extra step to ensure our girl is comfortable on her visits, including letting us hang around in reception or outside to desensitise her to the building, happily seeing her in the paddock or car, speaking to both owners on the phone about issues rather than having to bring her in each time and stressing her out, and offering desensitisation sessions with the equipment used at the surgery (which she is still too scared for, but we will get there!)
Prices are fair and transparent, with no inflated prices or pushing for unnecessary tests or treatments.
We signed up to the VIP Club which includes free nurse check ups, which have been a great source of relief for minor injuries or queries. The practice kindly pass on messages to the Vet Nurse or Vet via. email, and kindly review images or queries we have.
I would recommend this Vet practice to anyone in the local area, and even further afield as it is truly worth the travel time to get there. Everyone who works at Elizabeth Smith should be proud of the practice they are a part of.
Gill George
25 Mar 2021
REPORT
A1 service!!!!I would like to say a massive thanks to all the staff at this vets for their amazing help and support. Our little dog was i a lot of pain, the staff booked a short notice appointment t...
A1 service!!!!I would like to say a massive thanks to all the staff at this vets for their amazing help and support. Our little dog was i a lot of pain, the staff booked a short notice appointment to deal with it even they were also shorted staffed. This was not a life threatening situation either but still they went the extra mile. We are so grateful for what they did for us. Thanks so much we have a different . Very good caring staff !!!!
MAND N
16 Jul 2018
REPORT
These guys are amazing. One of our beloved dogs became ill all of a sudden one evening & they came out as an emergency callout. It turns out that she had a twisted stomach. Something that isnt heard o...
These guys are amazing. One of our beloved dogs became ill all of a sudden one evening & they came out as an emergency callout. It turns out that she had a twisted stomach. Something that isnt heard of very often. After xrays etc, an emergency op was done and thankfully our beloved pet survived the ordeal. The surgeons & nurses etc kept us well informed on everything they were doing, by calling us every few hours.We cannot thank Elizabeth Smiths Practice enough. All our pets throughout the past years have been with them & we have had nothing but pleasure dealing with them. We can very highly recommend them for anything. The staff here are so so helpful.
Well done evevetyon& thankyou.
Juli Dear
12 Jul 2018
REPORT
A very good veterinary practice which I have used for many years now.
Zena Bastin
1 Jul 2018
REPORT
Elizabeth Smiths practice has been caring for my Dogs for over ten years. The staff are always helpful and kind, and I have never had a grumpy one yet. My dog recently had a operation, she was treated...
Elizabeth Smiths practice has been caring for my Dogs for over ten years. The staff are always helpful and kind, and I have never had a grumpy one yet. My dog recently had a operation, she was treated so kindly and has recovered well. Highly recommended, super practice.
Chris Jones
15 May 2018
REPORT
Excellent care by generally very empathetic vets and nurses. The prices are reasonable and the facility is very clean and tidy.
Andrew McNeil
14 Mar 2018
REPORT
Elizabeth is an exceptionally caring and approachable very experienced vet. The practice is exceptionally spacious and well run with a generous supply of staff on hand.
Michael Wilson
2 Jan 2018
REPORT
A really lovely veterinary practice and highly recommend them. The level of care shown and the facilities are fantastic.
anna gregory
12 Oct 2017
REPORT
Unfortunately I am very disappointed with this practice. We were advised to book appointments with the same vet for continuity of care, however on multiple occasions when we have attended, we get put ...
Unfortunately I am very disappointed with this practice. We were advised to book appointments with the same vet for continuity of care, however on multiple occasions when we have attended, we get put with a different vet. Which results in us having to re-explain the whole situation despite there being notes on our dogs file. We then get given contradictory advise, so a complete waste of time and money! We are now looking for alternative vets in the area.
Beth Hutton
4 Oct 2017
REPORT
Very understanding and empathetic staff. Excellent vets. Extremely clean and large waiting room. Reasonable fees. Hassle free insurance claims. Highly recommended!!
Josephine Duncan
13 Sep 2017
REPORT
This year my two cats turned 17, over these years i have not trusted anyone else other than Elizabeth Smith Veterinary practice. Very easy to book an appointment and very responsive to emergency's. 1...
This year my two cats turned 17, over these years i have not trusted anyone else other than Elizabeth Smith Veterinary practice. Very easy to book an appointment and very responsive to emergency's. 100% recomend i will never go anywhere else! Thank you all!
malcolm Elliott
25 Feb 2017
REPORT
bet local vets for flat nose dogs always very helpful
Barbara Wilding
19 Feb 2017
REPORT
We were seen within 10minutes of us phoning. A lovely vets Ãnd the owner was so nice and genuinely cared. My chicken was really poorly and has since sadly died aged 9. I have some lovely photos of hen...
We were seen within 10minutes of us phoning. A lovely vets Ãnd the owner was so nice and genuinely cared. My chicken was really poorly and has since sadly died aged 9. I have some lovely photos of henrietta on the garden area of the vets. Elizabeth gave henrietta an extra 9days of which I am so grateful x I think the garden area is a fantastic idea. Babs x
Clare Ritchie
10 Feb 2017
REPORT
My cat Ziggy recently needed a 2 day stay due to a bladder blockage and I can't thank everyone enough for the kind and caring service they offered
Suzanne James
26 Jan 2017
REPORT
A friendly, caring and very professional Practice. I feel that the most important thing is that they cover their own out of hours/emergency service - as opposed to many who use Locums, who don't know...
A friendly, caring and very professional Practice. I feel that the most important thing is that they cover their own out of hours/emergency service - as opposed to many who use Locums, who don't know you or your pet.
Jane Woods
15 Jan 2017
REPORT
My son's beloved dog recently became very ill quite suddenly, we were beside ourselves with worry.... but he is still with us today and is very much on the mend. We are so thankful for the care he re...
My son's beloved dog recently became very ill quite suddenly, we were beside ourselves with worry.... but he is still with us today and is very much on the mend. We are so thankful for the care he received from all concerned at the practice.
Estelle Todd
15 Jan 2017
REPORT
Always a polite and professional service cannot fault the services they have provided for our Bernese Mountain Dog.
Sharon Peachey
14 Dec 2016
REPORT
Appointment same day. Followed up the following day. Everything well explained. Very friendly staff.
James Hall
17 Nov 2016
REPORT
Fantastic vets who over the years have looked after my horses, dogs, cats, guinea pigs & hamster! The staff are so friendly, caring and knowledgeable and always have the best interests of my pets at ...
Fantastic vets who over the years have looked after my horses, dogs, cats, guinea pigs & hamster! The staff are so friendly, caring and knowledgeable and always have the best interests of my pets at heart.
I have also had to use their out of hours service before and was so relieved to have been seen at their practice within approx. 20 minutes of my phone call to their emergency line.
The practice is rurally located and they have a large free car park on-site and even a paddock to walk your dog in before you go in to see the vet!
I would highly recommend. *****
Heather Barclay
15 Nov 2016
REPORT
My little kitten was spayed and I was so happy impressed with the care given to her! I received a phone call next day after her opp to make sure she was ok! That's never happened with any other vet I ...
My little kitten was spayed and I was so happy impressed with the care given to her! I received a phone call next day after her opp to make sure she was ok! That's never happened with any other vet I have been to before! I would highly recommend !
Jurate Sup
3 Nov 2016
REPORT
They talking very nicely but doing not much. For operation which normally takes 15 to 30 minutes they kept my dog for all day without food and water. They kept offering extra things for extra price wh...
They talking very nicely but doing not much. For operation which normally takes 15 to 30 minutes they kept my dog for all day without food and water. They kept offering extra things for extra price which where not necessary. I won't be back and WOULD NOT recommend to anyone.
Ivars Boss
22 Oct 2016
REPORT
Thank you for your extremely fast response to our emergency and for dealing with our situation with professionalism and compassion.
Nicola Carter
17 Sep 2016
REPORT
We have been clients of the practice for around 9 years now and always get an excellent service. Everyone is so warm and welcoming. We would highly recommend them.
mark revelle
12 Aug 2016
REPORT
Our cat Molly disappeared and turned up after three weeks with her back leg hanging off. The surgeon, Mark, miraculously, put her back together. Molly then went into a gradual depression over the next...
Our cat Molly disappeared and turned up after three weeks with her back leg hanging off. The surgeon, Mark, miraculously, put her back together. Molly then went into a gradual depression over the next fortnight ending with her not eating and then rarely moving. At 2 in the morning, fearing she would not last the night, we called the vet's emergency number. They came out to the surgery, assessed her and prescribed an appetite enhancer. By the next morning Molly was eating again and subsequently has made a complete recovery.
I cannot thank or praise the team enough.
Mark Revelle, Southill
Sheila Beaver
28 Jul 2016
REPORT
I use to live in Sandy and use that vets for years and I loved them so help so an hand if needed ! amazing staff and suburb vets ..... Wish you could travel as far as Dronfield Derbyshire (((((,,,,,,...
I use to live in Sandy and use that vets for years and I loved them so help so an hand if needed ! amazing staff and suburb vets ..... Wish you could travel as far as Dronfield Derbyshire (((((,,,,,, miss you guys xxxx
Claire Culleton
20 Jul 2016
REPORT
Amazing service and such caring and lovely staff.. My fur baby Fudge had to have an operation in May and is back for another operation on a different area right now, to be called twice a day to let me...
Amazing service and such caring and lovely staff.. My fur baby Fudge had to have an operation in May and is back for another operation on a different area right now, to be called twice a day to let me know how my baby is getting on. Puts my mind at ease to know he is being so cared for.. thank you lovely ladies xXx
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Please call
01767 627 317
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-13:00PM
Popular Hours
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Elizabeth Smith Veterinary Sugeon
Biggleswade, Bedfordshire
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Amber Masterson
6 Apr 2022
After a bad experience at a franchise Vet in Bedford, we were searching for a Vet practice which practised true compassion and was not just looking to fleece Pet owners for money.
Thankfully we found...
After a bad experience at a franchise Vet in Bedford, we were searching for a Vet practice which practised true compassion and was not just looking to fleece Pet owners for money.
Thankfully we found Elizabeth Smith Vets, and found just what we were looking for. Everyone we have spoken to has been kind and knowledgeable, and we have never felt like we were being taken for a ride. Our pups wellbeing is always at the centre of their care.
Our pup unfortunately began to show signs of reactivity following her first season, and everyone at the practice has been understanding and willing to go the extra step to ensure our girl is comfortable on her visits, including letting us hang around in reception or outside to desensitise her to the building, happily seeing her in the paddock or car, speaking to both owners on the phone about issues rather than having to bring her in each time and stressing her out, and offering desensitisation sessions with the equipment used at the surgery (which she is still too scared for, but we will get there!)
Prices are fair and transparent, with no inflated prices or pushing for unnecessary tests or treatments.
We signed up to the VIP Club which includes free nurse check ups, which have been a great source of relief for minor injuries or queries. The practice kindly pass on messages to the Vet Nurse or Vet via. email, and kindly review images or queries we have.
I would recommend this Vet practice to anyone in the local area, and even further afield as it is truly worth the travel time to get there. Everyone who works at Elizabeth Smith should be proud of the practice they are a part of.
Gill George
25 Mar 2021
A1 service!!!!I would like to say a massive thanks to all the staff at this vets for their amazing help and support. Our little dog was i a lot of pain, the staff booked a short notice appointment t...
A1 service!!!!I would like to say a massive thanks to all the staff at this vets for their amazing help and support. Our little dog was i a lot of pain, the staff booked a short notice appointment to deal with it even they were also shorted staffed. This was not a life threatening situation either but still they went the extra mile. We are so grateful for what they did for us. Thanks so much we have a different . Very good caring staff !!!!
MAND N
16 Jul 2018
These guys are amazing. One of our beloved dogs became ill all of a sudden one evening & they came out as an emergency callout. It turns out that she had a twisted stomach. Something that isnt heard o...
These guys are amazing. One of our beloved dogs became ill all of a sudden one evening & they came out as an emergency callout. It turns out that she had a twisted stomach. Something that isnt heard of very often. After xrays etc, an emergency op was done and thankfully our beloved pet survived the ordeal. The surgeons & nurses etc kept us well informed on everything they were doing, by calling us every few hours.We cannot thank Elizabeth Smiths Practice enough. All our pets throughout the past years have been with them & we have had nothing but pleasure dealing with them. We can very highly recommend them for anything. The staff here are so so helpful.
Well done evevetyon& thankyou.
Juli Dear
12 Jul 2018
A very good veterinary practice which I have used for many years now.
Zena Bastin
1 Jul 2018
Elizabeth Smiths practice has been caring for my Dogs for over ten years. The staff are always helpful and kind, and I have never had a grumpy one yet. My dog recently had a operation, she was treated...
Elizabeth Smiths practice has been caring for my Dogs for over ten years. The staff are always helpful and kind, and I have never had a grumpy one yet. My dog recently had a operation, she was treated so kindly and has recovered well. Highly recommended, super practice.
Chris Jones
15 May 2018
Excellent care by generally very empathetic vets and nurses. The prices are reasonable and the facility is very clean and tidy.
Andrew McNeil
14 Mar 2018
Elizabeth is an exceptionally caring and approachable very experienced vet. The practice is exceptionally spacious and well run with a generous supply of staff on hand.
Michael Wilson
2 Jan 2018
A really lovely veterinary practice and highly recommend them. The level of care shown and the facilities are fantastic.
anna gregory
12 Oct 2017
Unfortunately I am very disappointed with this practice. We were advised to book appointments with the same vet for continuity of care, however on multiple occasions when we have attended, we get put ...
Unfortunately I am very disappointed with this practice. We were advised to book appointments with the same vet for continuity of care, however on multiple occasions when we have attended, we get put with a different vet. Which results in us having to re-explain the whole situation despite there being notes on our dogs file. We then get given contradictory advise, so a complete waste of time and money! We are now looking for alternative vets in the area.
Beth Hutton
4 Oct 2017
Very understanding and empathetic staff. Excellent vets. Extremely clean and large waiting room. Reasonable fees. Hassle free insurance claims. Highly recommended!!
Josephine Duncan
13 Sep 2017
This year my two cats turned 17, over these years i have not trusted anyone else other than Elizabeth Smith Veterinary practice. Very easy to book an appointment and very responsive to emergency's. 1...
This year my two cats turned 17, over these years i have not trusted anyone else other than Elizabeth Smith Veterinary practice. Very easy to book an appointment and very responsive to emergency's. 100% recomend i will never go anywhere else! Thank you all!
malcolm Elliott
25 Feb 2017
bet local vets for flat nose dogs always very helpful
Barbara Wilding
19 Feb 2017
We were seen within 10minutes of us phoning. A lovely vets Ãnd the owner was so nice and genuinely cared. My chicken was really poorly and has since sadly died aged 9. I have some lovely photos of hen...
We were seen within 10minutes of us phoning. A lovely vets Ãnd the owner was so nice and genuinely cared. My chicken was really poorly and has since sadly died aged 9. I have some lovely photos of henrietta on the garden area of the vets. Elizabeth gave henrietta an extra 9days of which I am so grateful x I think the garden area is a fantastic idea. Babs x
Clare Ritchie
10 Feb 2017
My cat Ziggy recently needed a 2 day stay due to a bladder blockage and I can't thank everyone enough for the kind and caring service they offered
Suzanne James
26 Jan 2017
A friendly, caring and very professional Practice. I feel that the most important thing is that they cover their own out of hours/emergency service - as opposed to many who use Locums, who don't know...
A friendly, caring and very professional Practice. I feel that the most important thing is that they cover their own out of hours/emergency service - as opposed to many who use Locums, who don't know you or your pet.
Jane Woods
15 Jan 2017
My son's beloved dog recently became very ill quite suddenly, we were beside ourselves with worry.... but he is still with us today and is very much on the mend. We are so thankful for the care he re...
My son's beloved dog recently became very ill quite suddenly, we were beside ourselves with worry.... but he is still with us today and is very much on the mend. We are so thankful for the care he received from all concerned at the practice.
Estelle Todd
15 Jan 2017
Always a polite and professional service cannot fault the services they have provided for our Bernese Mountain Dog.
Sharon Peachey
14 Dec 2016
Appointment same day. Followed up the following day. Everything well explained. Very friendly staff.
James Hall
17 Nov 2016
Fantastic vets who over the years have looked after my horses, dogs, cats, guinea pigs & hamster! The staff are so friendly, caring and knowledgeable and always have the best interests of my pets at ...
Fantastic vets who over the years have looked after my horses, dogs, cats, guinea pigs & hamster! The staff are so friendly, caring and knowledgeable and always have the best interests of my pets at heart.
I have also had to use their out of hours service before and was so relieved to have been seen at their practice within approx. 20 minutes of my phone call to their emergency line.
The practice is rurally located and they have a large free car park on-site and even a paddock to walk your dog in before you go in to see the vet!
I would highly recommend. *****
Heather Barclay
15 Nov 2016
My little kitten was spayed and I was so happy impressed with the care given to her! I received a phone call next day after her opp to make sure she was ok! That's never happened with any other vet I ...
My little kitten was spayed and I was so happy impressed with the care given to her! I received a phone call next day after her opp to make sure she was ok! That's never happened with any other vet I have been to before! I would highly recommend !
Jurate Sup
3 Nov 2016
They talking very nicely but doing not much. For operation which normally takes 15 to 30 minutes they kept my dog for all day without food and water. They kept offering extra things for extra price wh...
They talking very nicely but doing not much. For operation which normally takes 15 to 30 minutes they kept my dog for all day without food and water. They kept offering extra things for extra price which where not necessary. I won't be back and WOULD NOT recommend to anyone.
Ivars Boss
22 Oct 2016
Thank you for your extremely fast response to our emergency and for dealing with our situation with professionalism and compassion.
Nicola Carter
17 Sep 2016
We have been clients of the practice for around 9 years now and always get an excellent service. Everyone is so warm and welcoming. We would highly recommend them.
mark revelle
12 Aug 2016
Our cat Molly disappeared and turned up after three weeks with her back leg hanging off. The surgeon, Mark, miraculously, put her back together. Molly then went into a gradual depression over the next...
Our cat Molly disappeared and turned up after three weeks with her back leg hanging off. The surgeon, Mark, miraculously, put her back together. Molly then went into a gradual depression over the next fortnight ending with her not eating and then rarely moving. At 2 in the morning, fearing she would not last the night, we called the vet's emergency number. They came out to the surgery, assessed her and prescribed an appetite enhancer. By the next morning Molly was eating again and subsequently has made a complete recovery.
I cannot thank or praise the team enough.
Mark Revelle, Southill
Sheila Beaver
28 Jul 2016
I use to live in Sandy and use that vets for years and I loved them so help so an hand if needed ! amazing staff and suburb vets ..... Wish you could travel as far as Dronfield Derbyshire (((((,,,,,,...
I use to live in Sandy and use that vets for years and I loved them so help so an hand if needed ! amazing staff and suburb vets ..... Wish you could travel as far as Dronfield Derbyshire (((((,,,,,, miss you guys xxxx
Claire Culleton
20 Jul 2016
Amazing service and such caring and lovely staff.. My fur baby Fudge had to have an operation in May and is back for another operation on a different area right now, to be called twice a day to let me...
Amazing service and such caring and lovely staff.. My fur baby Fudge had to have an operation in May and is back for another operation on a different area right now, to be called twice a day to let me know how my baby is getting on. Puts my mind at ease to know he is being so cared for.. thank you lovely ladies xXx
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