Castle Vets Pet Healthcare Centre
Reading, Berkshire
General Info
At Castle Vets in Reading, we strive to provide outstanding, compassionate veterinary care to improve the quality and length of life for pets and bring peace of mind and reassurance to their owners.
Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independant small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice.
Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park.
We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.
European Veterinary Specialist Hannes Bergmann, has recently joined the fantastic team at Castle Vets. This is the first time that a European Veterinary Specialist has worked as a Consultant within a veterinary practice in Reading, meaning that the pets of Reading can undergo some very specialist surgical procedures, such as joint replacement and arthroscopy, without having to travel long distances.
Our outstanding facilities make us the ideal choice as host practice for Vets Now who provide many local practices with out of hours emergency cover from our site. Our extensive facilities and collaboration with Vets Now, means that your pet can be cared for on-site 24 hours a day, 7 days a week should the need arise. A minimum of one veterinary surgeon and one qualified veterinary nurse remain on duty at the practice premises, whatever the time of day or night, to ensure regular monitoring and the administration of any required medications to our patients.
Castle Vets is accredited by the RCVS, and is a Veterinary Nurse training centre
Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independant small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice.
Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park.
We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.
European Veterinary Specialist Hannes Bergmann, has recently joined the fantastic team at Castle Vets. This is the first time that a European Veterinary Specialist has worked as a Consultant within a veterinary practice in Reading, meaning that the pets of Reading can undergo some very specialist surgical procedures, such as joint replacement and arthroscopy, without having to travel long distances.
Our outstanding facilities make us the ideal choice as host practice for Vets Now who provide many local practices with out of hours emergency cover from our site. Our extensive facilities and collaboration with Vets Now, means that your pet can be cared for on-site 24 hours a day, 7 days a week should the need arise. A minimum of one veterinary surgeon and one qualified veterinary nurse remain on duty at the practice premises, whatever the time of day or night, to ensure regular monitoring and the administration of any required medications to our patients.
Castle Vets is accredited by the RCVS, and is a Veterinary Nurse training centre
Reviews
Claire Wilcock
22 Jun 2018
REPORT
Very expensive couldn’t afford my new puppy his vaccinations because of how much they charged me just to have a look at him and a bit of advice which I could of got anywhere I didn’t know I would have...
Very expensive couldn’t afford my new puppy his vaccinations because of how much they charged me just to have a look at him and a bit of advice which I could of got anywhere I didn’t know I would have to pay that amount just for some advice I don’t have much money and would love to give my puppy the best just a shame that it’s all about money however the receptionist was lovely very empathetic and very helpful if anything the money should go to her for been a decent human being
Nick Wallen
12 Jun 2018
REPORT
It's so often the case that at times of sadness we see the best side of humanity:
1) Oz (our 15yo cat) was badly injured in a road accident at 5-30am in the morning, and our wonderfully kind neighbou...
It's so often the case that at times of sadness we see the best side of humanity:
1) Oz (our 15yo cat) was badly injured in a road accident at 5-30am in the morning, and our wonderfully kind neighbours leapt out of bed and drove him to Castle Vets.
2) Unfortunately, he was so badly injured that he had to be put down, but the professional, sensitive and empathetic way in which vet Christel van Veen explained the situation and help us make the choice was hugely appreciated by us all. She was obviously extremely technically capable, but just as important, a really nice and caring person - she even sent us a card of commiseration the next day containing sentiments that were so touching and so much appreciated by us all.
I would recommend Castle Vets to anyone who cares for and loves animals.
Viv Hicks
12 Apr 2018
REPORT
Managed to get an appointment quickly..Receptionist very polite.. nice waiting room and the vets were very attentive ..kept me informed and were very caring. I would recommend this vet.
Emma Anderson
7 Mar 2018
REPORT
A wonderful experience! One of my cats is a feisty lad when it comes to trips to the vet, but Leo handled him brilliantly! We were extremely impressed with the care given. Would thoroughly recommend C...
A wonderful experience! One of my cats is a feisty lad when it comes to trips to the vet, but Leo handled him brilliantly! We were extremely impressed with the care given. Would thoroughly recommend Castle Vets. Thanks Leo!
Richi Jennings
5 Nov 2017
REPORT
We used the emergency service on Sunday night (Vets Now). Very helpful and friendly, if a touch on the pricey side (even for a vet). The vet we saw, Jacob, has very good English, but he could speak mo...
We used the emergency service on Sunday night (Vets Now). Very helpful and friendly, if a touch on the pricey side (even for a vet). The vet we saw, Jacob, has very good English, but he could speak more slowly and clearly
Alyssa Matharu
5 Sep 2017
REPORT
Fantastic vets, they were very lovely to my puppy and provide an excellent service. We were recommended to go here by a local pet store worker and I'm glad we went here.
T Demon
26 Jul 2017
REPORT
Amazing vets. Possibly not the cheapest but for all the years I have used them they have always been professional and very caring. Worth every penny
Andrew Sharp
9 May 2017
REPORT
They obviously care about animals. It isn't simply a business but somewhere to help and promote the wellness of pets. A friendly environment with extremely competent vets.
Suzanne Collins
21 Feb 2017
REPORT
How come I paid 3,000 for a crucial ligament op with the specialist then have to pay for the x-ray after on top of the 3,000 I then take her to Burghfield vets to find out it's infected and the over c...
How come I paid 3,000 for a crucial ligament op with the specialist then have to pay for the x-ray after on top of the 3,000 I then take her to Burghfield vets to find out it's infected and the over crucial ligament went paid 1,600 for a SPECIALIST to do it wanted to see her every week till x-rays at no extra cost and then find out that don't need to for the x-rays just makes u see that u have been ripped of!!
Tim Collieu
14 Feb 2017
REPORT
Never fail to offer excellent service. The Pet Plan is well worth taking up. All staff are friendly and helpful
Juliette Glossop
30 Dec 2016
REPORT
Efficient and friendly staff. Did a full check on my dog when he came in with injured paw. Have used these vets for over 20years for rabbits, cats and dogs. Never let me down.
Richard Terry
17 Dec 2016
REPORT
Staff where nice and welcoming but ! agreed to pay at the end of the month with them before they done anything to are pet as a pre payment plan signed paper work to say we would pay then they go and s...
Staff where nice and welcoming but ! agreed to pay at the end of the month with them before they done anything to are pet as a pre payment plan signed paper work to say we would pay then they go and send the debt to debt collectors before its even the end of the month
Tony Mcginn
15 Nov 2016
REPORT
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with pos...
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with post. I feel so ripped off. I will still bring my pet here but will be asking for the names of the products they want my pet to have. To say I'm angry is an understatement......this was the first time I'd seen this vet and he was more interested in up selling than how my pet was.. I will make sure he dose not get to see my pet again... I've been using this vets for 14 years and never had reason to question what they tell you until yesterday.
tony mc ginn
15 Nov 2016
REPORT
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with pos...
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with post. I feel so ripped off. I will still bring my pet here but will be asking for the names of the products they want my pet to have. To say I'm angry is an understatement......this was the first time I'd seen this vet and he was more interested in up selling than how my pet was.. I will make sure he dose not get to see my pet again... I've been using this vets for 14 years and never had reason to question what they tell you until yesterday.
Linda Carroll
1 Nov 2016
REPORT
The excellent experience starts in reception with the friendly and welcoming receptionists and continues with the patient and supportive vets and nurses. When Arran was diagnosed with diabetes we woul...
The excellent experience starts in reception with the friendly and welcoming receptionists and continues with the patient and supportive vets and nurses. When Arran was diagnosed with diabetes we would never have coped without the training and support everyone gave us, giving us confidence to deal with this steep learning curve. Thanks to everyone who was involved in Arran's operation yesterday.
Paul Marshall
12 Oct 2016
REPORT
We have used Castle Vets for many years now and all our pets have received great care. From the receptionists through to the nurses not forgetting the all important vets the care and support has alway...
We have used Castle Vets for many years now and all our pets have received great care. From the receptionists through to the nurses not forgetting the all important vets the care and support has always been amazing. We recently lost our cat Gabby and as always nothing has been to much trouble.
Luke McClutton
9 Oct 2016
REPORT
Aways offerd support and treatment when needed and aways there for you when in need that's why we go here when I lost my baby gabbie on Saturday the treatment and after care is second to none I would ...
Aways offerd support and treatment when needed and aways there for you when in need that's why we go here when I lost my baby gabbie on Saturday the treatment and after care is second to none I would recommend this place to any one using it
Tracey Williams
29 Sep 2016
REPORT
We took our cat here as an emergency because he had a swollen tongue no one see to him for 45 minutes not even as a triage
Becki Hancock
29 Sep 2016
REPORT
Castle vets are amazing! Helped my dog Alfie, he is a lot better after his operation of new ear canals. David is an amazing vet and they all are. Good knowledge and they give great detailed advice. T...
Castle vets are amazing! Helped my dog Alfie, he is a lot better after his operation of new ear canals. David is an amazing vet and they all are. Good knowledge and they give great detailed advice. They will do everything they can to make sure the dog is happy. With all Alfie's allergies they make sure he is comfortable never let him suffer and they go through the insurers! Which is amazing helped me a lot this year. People say castle vets are expensive but they are defiantly worth the money! I was at another vets who cheap medication but came to operations and they wanted cash upfront and double the money! Castle vets worth every penny would recommend to anyone! After all it's about the pet not money, I love my dog and would do anything to make him happy. They work so hard and I thank them for everything they have done and still doing. They truly care about the welfare of the pets not anything else
Ruth Harding
17 Feb 2016
REPORT
Excellent service, my cat is seen regularly as she has medication for epilepsy, always friendly and helpful vets and staff
Natalie Edlin
19 Jan 2016
REPORT
I am truly grateful for the work the team put in at castle vets. Our dog has had several visits over the last few years and everyone we deal with shows compassion, understanding and professionalism. M...
I am truly grateful for the work the team put in at castle vets. Our dog has had several visits over the last few years and everyone we deal with shows compassion, understanding and professionalism. My most recent visit required urgent attention and they still found the time to squeeze us in without any fuss. I know my dog is in good hands with the team there, and thankfully he's feeling much better. Thank you castle vets
cinnamon bun22
18 Dec 2015
REPORT
the vets gave me out of date medicine for my guinea pig and he is now very ill and struggling to breath i would never recommend these vets to anyone apart from the out of date medicine they gave me t...
the vets gave me out of date medicine for my guinea pig and he is now very ill and struggling to breath i would never recommend these vets to anyone apart from the out of date medicine they gave me the staff are really nice
Martin Pearce
4 Jul 2015
REPORT
Took a guinea pig in to the overnight sister service when she broke her leg one night. Quite expensive but she was looked after and X rayed.
She was seemlessly handed over to the main day service wh...
Took a guinea pig in to the overnight sister service when she broke her leg one night. Quite expensive but she was looked after and X rayed.
She was seemlessly handed over to the main day service where all options were discussed from micro surgery to euthanasia. Thankfully the vet found an option where she thought we could just take her home with pain relief and make her better.
We later got a call from her after she had discussed our case with a piggie specialist and offered further options that we can do at prices that make them a no brainer.
The care of this one vet makes this a 5* review from me.
Welcometo jim
15 Jul 2014
REPORT
Always lovely to come in here. My cat broke his jaw and my mothers friend recommended Castle vets. The vet immediately sent him away to Swindon for special treatment and xrays and sorted his problem o...
Always lovely to come in here. My cat broke his jaw and my mothers friend recommended Castle vets. The vet immediately sent him away to Swindon for special treatment and xrays and sorted his problem out. Very happy with the customer service and the nurses and very nice. The only thing my cats hate at Castle vets is the thermometer.
Edward Beale
5 Nov 2013
REPORT
I live in Qatar and have done for a while, since popping out here for a single 2 week project. The issue I had was that on my short term move across, expecting to settle here my dog was in the UK, bei...
I live in Qatar and have done for a while, since popping out here for a single 2 week project. The issue I had was that on my short term move across, expecting to settle here my dog was in the UK, being looked after by a close friend.
After contacting Castle Vets and explaining my situation, they advised me what to do, whom to use and how best to tackle the situation of freight to Qatar. After a number of visits to the vets, we were ready to ship.
The level of service in and out of hours from the Surgeons and team member's was second to none - even though I was over 3000km way I felt as if I was the other side of the reception counter.
Phoenix is now here and is loving the warmer temperature, long beach walks and the extra space. With out the top class support of Castle this would not of been possible and I thank them for all the support and had work, looking after us.
With warm regards,
Two happy customers!
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Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
09:00AM-12:30PM
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Castle Vets Pet Healthcare Centre
Reading, Berkshire
General Info
At Castle Vets in Reading, we strive to provide outstanding, compassionate veterinary care to improve the quality and length of life for pets and bring peace of mind and reassurance to their owners.
Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independant small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice.
Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park.
We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.
European Veterinary Specialist Hannes Bergmann, has recently joined the fantastic team at Castle Vets. This is the first time that a European Veterinary Specialist has worked as a Consultant within a veterinary practice in Reading, meaning that the pets of Reading can undergo some very specialist surgical procedures, such as joint replacement and arthroscopy, without having to travel long distances.
Our outstanding facilities make us the ideal choice as host practice for Vets Now who provide many local practices with out of hours emergency cover from our site. Our extensive facilities and collaboration with Vets Now, means that your pet can be cared for on-site 24 hours a day, 7 days a week should the need arise. A minimum of one veterinary surgeon and one qualified veterinary nurse remain on duty at the practice premises, whatever the time of day or night, to ensure regular monitoring and the administration of any required medications to our patients.
Castle Vets is accredited by the RCVS, and is a Veterinary Nurse training centre
Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independant small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice.
Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park.
We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.
European Veterinary Specialist Hannes Bergmann, has recently joined the fantastic team at Castle Vets. This is the first time that a European Veterinary Specialist has worked as a Consultant within a veterinary practice in Reading, meaning that the pets of Reading can undergo some very specialist surgical procedures, such as joint replacement and arthroscopy, without having to travel long distances.
Our outstanding facilities make us the ideal choice as host practice for Vets Now who provide many local practices with out of hours emergency cover from our site. Our extensive facilities and collaboration with Vets Now, means that your pet can be cared for on-site 24 hours a day, 7 days a week should the need arise. A minimum of one veterinary surgeon and one qualified veterinary nurse remain on duty at the practice premises, whatever the time of day or night, to ensure regular monitoring and the administration of any required medications to our patients.
Castle Vets is accredited by the RCVS, and is a Veterinary Nurse training centre
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
09:00AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Claire Wilcock
22 Jun 2018
Very expensive couldn’t afford my new puppy his vaccinations because of how much they charged me just to have a look at him and a bit of advice which I could of got anywhere I didn’t know I would have...
Very expensive couldn’t afford my new puppy his vaccinations because of how much they charged me just to have a look at him and a bit of advice which I could of got anywhere I didn’t know I would have to pay that amount just for some advice I don’t have much money and would love to give my puppy the best just a shame that it’s all about money however the receptionist was lovely very empathetic and very helpful if anything the money should go to her for been a decent human being
Nick Wallen
12 Jun 2018
It's so often the case that at times of sadness we see the best side of humanity:
1) Oz (our 15yo cat) was badly injured in a road accident at 5-30am in the morning, and our wonderfully kind neighbou...
It's so often the case that at times of sadness we see the best side of humanity:
1) Oz (our 15yo cat) was badly injured in a road accident at 5-30am in the morning, and our wonderfully kind neighbours leapt out of bed and drove him to Castle Vets.
2) Unfortunately, he was so badly injured that he had to be put down, but the professional, sensitive and empathetic way in which vet Christel van Veen explained the situation and help us make the choice was hugely appreciated by us all. She was obviously extremely technically capable, but just as important, a really nice and caring person - she even sent us a card of commiseration the next day containing sentiments that were so touching and so much appreciated by us all.
I would recommend Castle Vets to anyone who cares for and loves animals.
Viv Hicks
12 Apr 2018
Managed to get an appointment quickly..Receptionist very polite.. nice waiting room and the vets were very attentive ..kept me informed and were very caring. I would recommend this vet.
Emma Anderson
7 Mar 2018
A wonderful experience! One of my cats is a feisty lad when it comes to trips to the vet, but Leo handled him brilliantly! We were extremely impressed with the care given. Would thoroughly recommend C...
A wonderful experience! One of my cats is a feisty lad when it comes to trips to the vet, but Leo handled him brilliantly! We were extremely impressed with the care given. Would thoroughly recommend Castle Vets. Thanks Leo!
Richi Jennings
5 Nov 2017
We used the emergency service on Sunday night (Vets Now). Very helpful and friendly, if a touch on the pricey side (even for a vet). The vet we saw, Jacob, has very good English, but he could speak mo...
We used the emergency service on Sunday night (Vets Now). Very helpful and friendly, if a touch on the pricey side (even for a vet). The vet we saw, Jacob, has very good English, but he could speak more slowly and clearly
Alyssa Matharu
5 Sep 2017
Fantastic vets, they were very lovely to my puppy and provide an excellent service. We were recommended to go here by a local pet store worker and I'm glad we went here.
T Demon
26 Jul 2017
Amazing vets. Possibly not the cheapest but for all the years I have used them they have always been professional and very caring. Worth every penny
Andrew Sharp
9 May 2017
They obviously care about animals. It isn't simply a business but somewhere to help and promote the wellness of pets. A friendly environment with extremely competent vets.
Suzanne Collins
21 Feb 2017
How come I paid 3,000 for a crucial ligament op with the specialist then have to pay for the x-ray after on top of the 3,000 I then take her to Burghfield vets to find out it's infected and the over c...
How come I paid 3,000 for a crucial ligament op with the specialist then have to pay for the x-ray after on top of the 3,000 I then take her to Burghfield vets to find out it's infected and the over crucial ligament went paid 1,600 for a SPECIALIST to do it wanted to see her every week till x-rays at no extra cost and then find out that don't need to for the x-rays just makes u see that u have been ripped of!!
Tim Collieu
14 Feb 2017
Never fail to offer excellent service. The Pet Plan is well worth taking up. All staff are friendly and helpful
Juliette Glossop
30 Dec 2016
Efficient and friendly staff. Did a full check on my dog when he came in with injured paw. Have used these vets for over 20years for rabbits, cats and dogs. Never let me down.
Richard Terry
17 Dec 2016
Staff where nice and welcoming but ! agreed to pay at the end of the month with them before they done anything to are pet as a pre payment plan signed paper work to say we would pay then they go and s...
Staff where nice and welcoming but ! agreed to pay at the end of the month with them before they done anything to are pet as a pre payment plan signed paper work to say we would pay then they go and send the debt to debt collectors before its even the end of the month
Tony Mcginn
15 Nov 2016
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with pos...
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with post. I feel so ripped off. I will still bring my pet here but will be asking for the names of the products they want my pet to have. To say I'm angry is an understatement......this was the first time I'd seen this vet and he was more interested in up selling than how my pet was.. I will make sure he dose not get to see my pet again... I've been using this vets for 14 years and never had reason to question what they tell you until yesterday.
tony mc ginn
15 Nov 2016
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with pos...
Absolutely disgusted I got charged double The price for one of the products and 75% more for the second one I needed. when I check online pet superstore yesterday I would have paid less even with post. I feel so ripped off. I will still bring my pet here but will be asking for the names of the products they want my pet to have. To say I'm angry is an understatement......this was the first time I'd seen this vet and he was more interested in up selling than how my pet was.. I will make sure he dose not get to see my pet again... I've been using this vets for 14 years and never had reason to question what they tell you until yesterday.
Linda Carroll
1 Nov 2016
The excellent experience starts in reception with the friendly and welcoming receptionists and continues with the patient and supportive vets and nurses. When Arran was diagnosed with diabetes we woul...
The excellent experience starts in reception with the friendly and welcoming receptionists and continues with the patient and supportive vets and nurses. When Arran was diagnosed with diabetes we would never have coped without the training and support everyone gave us, giving us confidence to deal with this steep learning curve. Thanks to everyone who was involved in Arran's operation yesterday.
Paul Marshall
12 Oct 2016
We have used Castle Vets for many years now and all our pets have received great care. From the receptionists through to the nurses not forgetting the all important vets the care and support has alway...
We have used Castle Vets for many years now and all our pets have received great care. From the receptionists through to the nurses not forgetting the all important vets the care and support has always been amazing. We recently lost our cat Gabby and as always nothing has been to much trouble.
Luke McClutton
9 Oct 2016
Aways offerd support and treatment when needed and aways there for you when in need that's why we go here when I lost my baby gabbie on Saturday the treatment and after care is second to none I would ...
Aways offerd support and treatment when needed and aways there for you when in need that's why we go here when I lost my baby gabbie on Saturday the treatment and after care is second to none I would recommend this place to any one using it
Tracey Williams
29 Sep 2016
We took our cat here as an emergency because he had a swollen tongue no one see to him for 45 minutes not even as a triage
Becki Hancock
29 Sep 2016
Castle vets are amazing! Helped my dog Alfie, he is a lot better after his operation of new ear canals. David is an amazing vet and they all are. Good knowledge and they give great detailed advice. T...
Castle vets are amazing! Helped my dog Alfie, he is a lot better after his operation of new ear canals. David is an amazing vet and they all are. Good knowledge and they give great detailed advice. They will do everything they can to make sure the dog is happy. With all Alfie's allergies they make sure he is comfortable never let him suffer and they go through the insurers! Which is amazing helped me a lot this year. People say castle vets are expensive but they are defiantly worth the money! I was at another vets who cheap medication but came to operations and they wanted cash upfront and double the money! Castle vets worth every penny would recommend to anyone! After all it's about the pet not money, I love my dog and would do anything to make him happy. They work so hard and I thank them for everything they have done and still doing. They truly care about the welfare of the pets not anything else
Ruth Harding
17 Feb 2016
Excellent service, my cat is seen regularly as she has medication for epilepsy, always friendly and helpful vets and staff
Natalie Edlin
19 Jan 2016
I am truly grateful for the work the team put in at castle vets. Our dog has had several visits over the last few years and everyone we deal with shows compassion, understanding and professionalism. M...
I am truly grateful for the work the team put in at castle vets. Our dog has had several visits over the last few years and everyone we deal with shows compassion, understanding and professionalism. My most recent visit required urgent attention and they still found the time to squeeze us in without any fuss. I know my dog is in good hands with the team there, and thankfully he's feeling much better. Thank you castle vets
cinnamon bun22
18 Dec 2015
the vets gave me out of date medicine for my guinea pig and he is now very ill and struggling to breath i would never recommend these vets to anyone apart from the out of date medicine they gave me t...
the vets gave me out of date medicine for my guinea pig and he is now very ill and struggling to breath i would never recommend these vets to anyone apart from the out of date medicine they gave me the staff are really nice
Martin Pearce
4 Jul 2015
Took a guinea pig in to the overnight sister service when she broke her leg one night. Quite expensive but she was looked after and X rayed.
She was seemlessly handed over to the main day service wh...
Took a guinea pig in to the overnight sister service when she broke her leg one night. Quite expensive but she was looked after and X rayed.
She was seemlessly handed over to the main day service where all options were discussed from micro surgery to euthanasia. Thankfully the vet found an option where she thought we could just take her home with pain relief and make her better.
We later got a call from her after she had discussed our case with a piggie specialist and offered further options that we can do at prices that make them a no brainer.
The care of this one vet makes this a 5* review from me.
Welcometo jim
15 Jul 2014
Always lovely to come in here. My cat broke his jaw and my mothers friend recommended Castle vets. The vet immediately sent him away to Swindon for special treatment and xrays and sorted his problem o...
Always lovely to come in here. My cat broke his jaw and my mothers friend recommended Castle vets. The vet immediately sent him away to Swindon for special treatment and xrays and sorted his problem out. Very happy with the customer service and the nurses and very nice. The only thing my cats hate at Castle vets is the thermometer.
Edward Beale
5 Nov 2013
I live in Qatar and have done for a while, since popping out here for a single 2 week project. The issue I had was that on my short term move across, expecting to settle here my dog was in the UK, bei...
I live in Qatar and have done for a while, since popping out here for a single 2 week project. The issue I had was that on my short term move across, expecting to settle here my dog was in the UK, being looked after by a close friend.
After contacting Castle Vets and explaining my situation, they advised me what to do, whom to use and how best to tackle the situation of freight to Qatar. After a number of visits to the vets, we were ready to ship.
The level of service in and out of hours from the Surgeons and team member's was second to none - even though I was over 3000km way I felt as if I was the other side of the reception counter.
Phoenix is now here and is loving the warmer temperature, long beach walks and the extra space. With out the top class support of Castle this would not of been possible and I thank them for all the support and had work, looking after us.
With warm regards,
Two happy customers!
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