Terrible service - do not use this vet! My greyhound broke a tooth on the bars of his crate and I brought him here expectiing to have them sort the issue out only to find out a month down the line that the main issue for going to the vet was not dealt with. He was in pain with the root still inside his gum after the vet chose to ignore the fact the root was clearly sticking out during the post-op visit Never bringing him here again! Read Less

Appalling experience!! We took our dear pet dog of 12 years who's health was failing & he was clearly in discomfort. We needed some professional opinion on our options & what was in the best interest of our dog. We explained the situation to the vet, who told us quite definitely our dog was in pain just standing. The vet didn't examine our dog, ask any questions and was almost like he was in auto pilot & was going to treat our dog with medication for chronic diahorea which we had already administered, with no effect. He was happy to leave our dog in significant pain with chronic arthritis. We had to make the heart breaking decision to have our dog euthanased, with the vet showing no empathy or sympathy. It got worse, whilst trying to administer the injection, the vet was losing his temper, shouting at our dear dog for not keeping still whilst trying to insert the needle. It was absolutely horrific & left us mortified by the whole experience. We now have to live with the guilt that we let our dog down in his final few minutes & did not give him the dignity of having the peaceful death he deserved, through no fault of our own. I always believed a vets first priority was the wellbeing and making the right decision for the animal. Clearly in our case, this was not the vets intent & lining his pocket & getting as much money out of us as possible was his intention, at the expense of our dogs suffering. If you care at all about your pet, I would advise you not to take them under any circumstances, we have paid the ultimate price & have to live with our dear pets last few minutes being horrific and inhumane. Read Less

I travel a long way to get to a vet this good and away from the large group practice just 5 mins away. Byron provide care from a wonderful vet with brilliant locums. He cares for the owner as well as the pet - we are all his clients! More like a family GP who knows his stuff and his clients than an impersonal NHS clinic run by trainees- and believe me, I know the differrence! Dr Amanda Havard Read Less