Willow Veterinary Centres
Newport Pagnell, Buckinghamshire
General Info
Willow Veterinary Centres is a renowned name among animal lovers in Newport Pagnell when it comes to seeking local veterinary care. Pet owners in nearby areas can access regular services at the veterinary clinic because it is located in Buckinghamshire. Services may encompass routine checkups, pet vaccinations, early screening for disease prevention, and diagnostic consultations depending on the case. The Willow Veterinary Centres create a calm, structured environment that minimizes stress and anxiety for both the animals and their owners. The veterinary experts in Newport Pagnell handle a wide variety of medical needs, ranging from skin and coat issues to dental problems and mobility concerns. In addition to the expertise at wellness visits and preventive plans, the clinic is proficient in handling something as urgent as infections or digestive changes. Many Buckinghamshire families rely on Willow Veterinary Centres to assist in the diagnosis and management of senior pets with chronic conditions. The way the clinic communicates (clear, kind, and easy to understand) is frequently mentioned by visitors. Pet owners feel more confident in the choices they make regarding their animals. Multiple customers have continued to access the services for a long period because of trust and service delivery, which are developed over time. The team’s understanding, ranging from basic to complex issues, helps pet owners take appropriate steps for their long-term care. The Willow Veterinary Centres’ growth continues because more pet owners settle in the Newport Pagnell area or look for veterinary services nearby. The way the clinic operates in the pet community establishes a system of responsible ownership and vigilant animal care. Buckinghamshire is a solid choice for those seeking well-established vet practices that offer both routine and emergency care. The residents of Newport Pagnell and the surrounding areas in Buckinghamshire highly appreciate the fact that Willow Veterinary Centres is a nearby clinic. The need for straightforward, compassionate veterinary care is always present among new pet owners looking for guidance and longtime clients with special needs. This practice helps to perform an important community function. The following services are offered: 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork, Boarding, Cardiology, and more.
Services
24 Hour Emergency
Allergy Testing
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Emergency Care
Endoscopy
Equine Care
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Mobile Vet Services
Neurology
Nutritional Counseling
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Spay/Neuter
Surgery
Telehealth
Ultrasound
Vaccinations
Wellness Exams
Reviews
Stuart Burgis
26 Jun 2018
REPORT
The best vets we have used in 20 years as a dog owner. You cannot fault the care, skill and compassion of all the staff at Willow.
Robert Patey-Smith
22 Jun 2018
REPORT
Very welcoming and interested in your pets problems. Good advice always given would recommend to others
Amanda Fry
20 Jun 2018
REPORT
We have our rabbits seen by Richard here and he is amazing with them. Good rabbit vets are hard to come by and Richard is truly a credit to your team. We have also had our late cat seen at willows and...
We have our rabbits seen by Richard here and he is amazing with them. Good rabbit vets are hard to come by and Richard is truly a credit to your team. We have also had our late cat seen at willows and although he unfortunately couldn't be treated he certainly was made comfortable. Would recommend willows to anyone
Richard Watson
3 Jun 2018
REPORT
My Mum has been using Willow’s for years so when we got our dog it was a natural choice. We certainly haven’t been disappointed. The staff are so friendly, helpful and professional, we wouldn’t think ...
My Mum has been using Willow’s for years so when we got our dog it was a natural choice. We certainly haven’t been disappointed. The staff are so friendly, helpful and professional, we wouldn’t think of going anywhere else.
Jacqui Hackman
2 Jun 2018
REPORT
A friendly and welcoming surgery with all the expertise available that your pet may need.My dog actually loves going to this vet`s surgery,& gets very pleased and excited when approaching the premises...
A friendly and welcoming surgery with all the expertise available that your pet may need.My dog actually loves going to this vet`s surgery,& gets very pleased and excited when approaching the premises-he can`t wait to get in the door!
Jo Croft
1 May 2018
REPORT
Excellent Veterinary care and support by friendly staff. Would highly recommend to friends and family.
Sweetest Sands
30 Apr 2018
REPORT
They go that extra mile to help and support both owners and pets alike. I can't thank them enough for all they have done for us over the years.
Amy Paton
21 Apr 2018
REPORT
I've tried a few Vet Practices in Milton Keynes and Willow Vets are the best by far, the staff always go above and beyond what is required of them, there are usually same-day appointments available in...
I've tried a few Vet Practices in Milton Keynes and Willow Vets are the best by far, the staff always go above and beyond what is required of them, there are usually same-day appointments available including evenings, the prices are transparent. They do a quick overall health check at every appointment (weight, teeth, lungs etc) even when it is a specific issue such as sore eye.
Lorraine Barnbrook
13 Apr 2018
REPORT
I'm the second generation to continually use and trust all the staff at Willow Vetinary.
Both my boys (dogs!) have unfortunately had a number of health issues over the past few years therefore we have...
I'm the second generation to continually use and trust all the staff at Willow Vetinary.
Both my boys (dogs!) have unfortunately had a number of health issues over the past few years therefore we have a great deal of experience with the Willow's team!
Firstly, the greeting is always a smile and acknowledgement even if they are busy - most of us don't mind a wait as long as we feel welcomed and respected, do we?
Secondly, they listen to what you have to say, and ask sensible and probing questions to encourage further knowledge.
Thirdly, if your pets issue cannot be sorted in one visit, you will be given full details on how a treatment/procedure will happen with a quote on costs. This is always swift, with a breakdown supplied for your full consideration.
Last but not least, the staff obviously love animals and not just in it for the money. You hear many horror stories of animals that have to stay overnight not even being let out regularly for loo breaks amongst other neglectful things, I don't have that concern with Willow. I would be very surprised to hear of any wrong doing at both the Newport and Olney sites.
I don't think I have to say anymore really, if you don't have your beloved pet's registered with Willow's then quite simply, get on with it!
Martin Jackson
3 Jun 2017
REPORT
My scarlet, a 12 year old staff, had already been well looked after by all staff at willow vets. The receptionists loved her (even after cleaning all her wee up!) and the vets did their best for her....
My scarlet, a 12 year old staff, had already been well looked after by all staff at willow vets. The receptionists loved her (even after cleaning all her wee up!) and the vets did their best for her.
She took quite a turn for the worst just over a week ago and on bringing her in without an appointment, she was seen immediately and x-rayed. I had to make the difficult decision to let her go. Those dealing with her made it absolutely clear what the condition was and the possible outcomes. This was done in a kind and respectful manner.
I was allowed to sit with scarlet for a few hours before it was time. A number of staff came out to see how she and I were and the process was discussed with again, great care so I knew exactly what to expect.
The time of passing was obviously heartbreaking and just over a week later it is still so empty. I had called in to gain a final settlement price and again, there was no rush and it was nothing but kindness from all staff.
Today, I collected my Scarlets ashes. This brings to an end a very painful time for her and she is at peace. The receptionist this morning was again sympathetic and kind, even as I had a cry.
I cannot fault the generosity and kindness of the staff at willow vets in Newport Pagnell. One of the hardest days of my life, they were all there to support.
Martin Jackson
Laura Black
20 Feb 2017
REPORT
Every time we visit the Newport Pagnell willow's, staff are so friendly and helpful. They are a great team who have helped us endlessly with our cockerspaniel pup over the past year!
Rebekah Ellen Wilkins
3 Feb 2017
REPORT
I have been bringing Elmo here since she was a tiny pup. She always gets 5 star treatment and she loves the fuss the staff make of her. Sadly however we are moving and I hope I'll find another vets t...
I have been bringing Elmo here since she was a tiny pup. She always gets 5 star treatment and she loves the fuss the staff make of her. Sadly however we are moving and I hope I'll find another vets that can measure up!
Jolene Adamson Stephens
6 Jan 2017
REPORT
I can't thank the staff at Newport Pagnell enough for the time and care they have given to Petal cat the last few days. The way they kept us informed was also faultless. Thank you.
Lorraine Easton
13 Dec 2016
REPORT
My Jasper was at the vets on Monday for a little boys operation. They were lovely and kept us updated during the day and followed up the following morning to see if he had a good night. Fantastic ser...
My Jasper was at the vets on Monday for a little boys operation. They were lovely and kept us updated during the day and followed up the following morning to see if he had a good night. Fantastic service
Rob Scott
10 Dec 2016
REPORT
Our first visit to Willow Newport Pagnell was under unfortunate circumstances to have our 8 year old Boxer put to sleep. A very stressful time for our family but the staff handled the situation brilli...
Our first visit to Willow Newport Pagnell was under unfortunate circumstances to have our 8 year old Boxer put to sleep. A very stressful time for our family but the staff handled the situation brilliantly. The team made us welcome and very comfortable. I'm sure our Dog Bella went peacefully with no pain.
Lynette Einstein White
3 Dec 2016
REPORT
Everyone at the Newport Pagnell branch are so friendly, efficient and kind. We have 2 chocolate labs, a nearly 8 year old and a 3 month old. The last 2 months have been stressful with both of them nee...
Everyone at the Newport Pagnell branch are so friendly, efficient and kind. We have 2 chocolate labs, a nearly 8 year old and a 3 month old. The last 2 months have been stressful with both of them needing to go in for various things and every single time we have received the absolute best care and advice. Thank you so much.
Michelle Mica Pope
29 Nov 2016
REPORT
We went into the Newport willows on Saturday morning after our beagle Luna had trod on a broken glass bottle. She was bleeding from her paw very heavily. When we arrived Luna was seen and the vet was ...
We went into the Newport willows on Saturday morning after our beagle Luna had trod on a broken glass bottle. She was bleeding from her paw very heavily. When we arrived Luna was seen and the vet was amazing! I was very upset seeing my pup in that condition but the lady and all the reception staff kept me calm and reassured me everything was going to be ok. Even when Luna was bleeding out very badly the vet was calm and tried her best to keep everyone there positive and happy. They kept Luna for a few hours as she needed to be sedated and stitched. The same vet rang me and talked me through everything that happened. Luna had cut her paw very deep, to her muscle and had burst some veins, that's why there was so much blood. She was very helpful and assured me Luna was going to be ok. When I collected Luna, all the reception staff asked me if I was ok and gave Luna lots of fuss. At our check up appointment on Monday the nurse checked Lunas stitches and said they were very neat and she should make a full recovery. The vet done an excellent job. All of the reception staff again asked me if I was feeling better and all gave Luna lots of fuss. Willows made our very upsetting visit as calm and positive as they could. Excellent team and I'm very grateful to everyone involved
Shirley Fitzsimmons
19 Oct 2016
REPORT
Thank you to the two lovely ladies on reception in Newport Pagnell today - my dog got so stressed out last time we visited that we had to go and sit in a quiet room until the vet was ready. A friend ...
Thank you to the two lovely ladies on reception in Newport Pagnell today - my dog got so stressed out last time we visited that we had to go and sit in a quiet room until the vet was ready. A friend advised to take her in next time I was passing and sit in the waiting room to get her used to being there, I did this today and the two ladies made a big fuss of her, she got lots of cuddles and treats and shown into many rooms - thank you ladies - I have a feeling she may drag me in next time we pass X
Lucy Morrison
24 Sep 2016
REPORT
I cannot recomend Willows enough. My cat was taken ill recently and ended up staying almost a week. Every member of staff was so kind and caring. The vets all took time to explain the illness and ans...
I cannot recomend Willows enough. My cat was taken ill recently and ended up staying almost a week. Every member of staff was so kind and caring. The vets all took time to explain the illness and answer any questions I had. They also gave me plenty of advice for aftercare. My cat also had to stay overnight at the out of hours vets in walnut tree, again brilliant care. The receptionists are always well informed and are extremely helpful. The nurses, the ones I have had the pleasure to meet, are wonderful, knowledgeable and caring. I was a daily visitor the practice to visit my cat, I witnessed the care that is taken with every animal that comes into the willows surgery.
Christine Richards
4 Sep 2016
REPORT
Always helpful, gentle with my cats, professional and friendly. Cannot fault this surgery and have been with them for nearly 30 years. Excellent care.
Roz Chandler
27 Aug 2016
REPORT
Always very helpful. Have used this vets for 14 years and must say it is the best - caring, nurturing and when life comes to the end for your pet - dignified.......
Recommend it.
Sarah Jane McDonald
19 Aug 2016
REPORT
I am actually registered with Aston Lee. Having phoned them on Saturday early doors to see if it was possible to get my dogs glands drained because he was at his back end constantly, I was told they c...
I am actually registered with Aston Lee. Having phoned them on Saturday early doors to see if it was possible to get my dogs glands drained because he was at his back end constantly, I was told they couldn't fit me in and whilst I ummed and aaaahed over what to do next as we were going away that afternoon the women on reception said 'I've got another call waiting' and cut me off!!!! I called Willow explained I wasn't registered with them but my dog was bothered by his bottom, the said come down in 15 minutes, the Nurse drained his glands, weighed him and with no charge!!!! Seriously considering changing vets!!!!
Jim Carpenter
23 Jan 2016
REPORT
My wife has come back twice from the vets very upset from taking our dog. I am sure reading the other reviews they must be very good with animals but I'm afraid not for us. We still don't know what we...
My wife has come back twice from the vets very upset from taking our dog. I am sure reading the other reviews they must be very good with animals but I'm afraid not for us. We still don't know what we can do to help our dogs ear infection or indeed if we've contributed to it. All I know is my wife has come back twice now not sure what is happening and felt as if she was being accused of abusing our family pet! Best of luck but not for us thank you.
Marihelen Esam
24 Oct 2015
REPORT
The reception staff, the nurses and the vets are all unfailingly helpful. If we need to take our little cockapoo to the vet we know she's going to get the best care possible. We've just had her spay...
The reception staff, the nurses and the vets are all unfailingly helpful. If we need to take our little cockapoo to the vet we know she's going to get the best care possible. We've just had her spayed and the operation was a success, the wound healed very quickly and she wagged her tail when we took her back for a check up. Absolutely brilliant.
Paula Clark
28 Sep 2015
REPORT
My dog was in pain and his back legs failed him. Phone out of hours service but the phone just kept continually ringing! I could not get through to anybody at this Surgery! I went to Astonlee in the e...
My dog was in pain and his back legs failed him. Phone out of hours service but the phone just kept continually ringing! I could not get through to anybody at this Surgery! I went to Astonlee in the end and found them very helpful when my dog needed to be seen!
Fran Griffin
16 Jul 2015
REPORT
Brilliant practice. We had a falling out in the past. and I went elsewhere, but then went back. These people really do listen. They are prepared to learn and develop. They clearly have the animals be...
Brilliant practice. We had a falling out in the past. and I went elsewhere, but then went back. These people really do listen. They are prepared to learn and develop. They clearly have the animals best interests at heart and have gone all out to help one of my dogs who has been seriously ill and who has the same condition that one of my old dogs (same breed) had. Thank you so much for helping me get her as far as she has. Especially to Caroline who has been so supportive in helping getting my girl a good quality of life. It's a pity I cannot take you with me to Wales.
A Google User
12 Mar 2012
REPORT
I have always found Willow Vets so friendly and helpful. My cat is treated like a V.I P every time and she doesn't mind having to come along, she always has a fuss made of her by the vet or nurse. Eve...
I have always found Willow Vets so friendly and helpful. My cat is treated like a V.I P every time and she doesn't mind having to come along, she always has a fuss made of her by the vet or nurse. Everyone there seems to genuinely care about her.
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FAQs
Where is Willow Veterinary Centres located?
Willow Veterinary Centres is located at 2 Willen Rd, Newport Pagnell, Buckinghamshire MK16 0DF. It's easily accessible to pet owners in the Newport Pagnell area and surrounding communities.
What time does Willow Veterinary Centres open and close each day?
Willow Veterinary Centres is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. They are closed on Sundays.
Is Willow Veterinary Centres open on Saturdays?
Yes, Willow Veterinary Centres is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Willow Veterinary Centres open on Sundays?
No, Willow Veterinary Centres is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Willow Veterinary Centres offer emergency or 24-hour services?
Yes, Willow Veterinary Centres provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Willow Veterinary Centres?
You can book an appointment online with Willow Veterinary Centres via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Willow Veterinary Centres offer?
Willow Veterinary Centres in Newport Pagnell offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Willow Veterinary Centres offer vaccinations for pets?
Yes, Willow Veterinary Centres provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Newport Pagnell clinic.
Does Willow Veterinary Centres offer pet dental care?
Absolutely. Willow Veterinary Centres offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Willow Veterinary Centres provide boarding or kennel services?
Yes, Willow Veterinary Centres has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Willow Veterinary Centres?
Willow Veterinary Centres provides spaying and neutering services for pets. Their veterinary team in Newport Pagnell has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:00 AM – 7:00 PM
Tuesday
Tue
8:00 AM – 7:00 PM
Wednesday
Wed
8:00 AM – 7:00 PM
Thursday
Thu
8:00 AM – 7:00 PM
Friday
Fri
8:00 AM – 7:00 PM
Saturday
Sat
8:30 AM – 1:00 PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Willow Veterinary Centres
Newport Pagnell, Buckinghamshire
2 Willen Rd
Newport Pagnell Buckinghamshire MK16 0DF
General Info
Willow Veterinary Centres is a renowned name among animal lovers in Newport Pagnell when it comes to seeking local veterinary care. Pet owners in nearby areas can access regular services at the veterinary clinic because it is located in Buckinghamshire. Services may encompass routine checkups, pet vaccinations, early screening for disease prevention, and diagnostic consultations depending on the case. The Willow Veterinary Centres create a calm, structured environment that minimizes stress and anxiety for both the animals and their owners. The veterinary experts in Newport Pagnell handle a wide variety of medical needs, ranging from skin and coat issues to dental problems and mobility concerns. In addition to the expertise at wellness visits and preventive plans, the clinic is proficient in handling something as urgent as infections or digestive changes. Many Buckinghamshire families rely on Willow Veterinary Centres to assist in the diagnosis and management of senior pets with chronic conditions. The way the clinic communicates (clear, kind, and easy to understand) is frequently mentioned by visitors. Pet owners feel more confident in the choices they make regarding their animals. Multiple customers have continued to access the services for a long period because of trust and service delivery, which are developed over time. The team’s understanding, ranging from basic to complex issues, helps pet owners take appropriate steps for their long-term care. The Willow Veterinary Centres’ growth continues because more pet owners settle in the Newport Pagnell area or look for veterinary services nearby. The way the clinic operates in the pet community establishes a system of responsible ownership and vigilant animal care. Buckinghamshire is a solid choice for those seeking well-established vet practices that offer both routine and emergency care. The residents of Newport Pagnell and the surrounding areas in Buckinghamshire highly appreciate the fact that Willow Veterinary Centres is a nearby clinic. The need for straightforward, compassionate veterinary care is always present among new pet owners looking for guidance and longtime clients with special needs. This practice helps to perform an important community function. The following services are offered: 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork, Boarding, Cardiology, and more.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Allergy Testing
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Emergency Care
Endoscopy
Equine Care
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Mobile Vet Services
Neurology
Nutritional Counseling
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Senior Pet Care
Spay/Neuter
Surgery
Telehealth
Ultrasound
Vaccinations
Wellness Exams
Reviews
Stuart Burgis
26 Jun 2018
The best vets we have used in 20 years as a dog owner. You cannot fault the care, skill and compassion of all the staff at Willow.
Robert Patey-Smith
22 Jun 2018
Very welcoming and interested in your pets problems. Good advice always given would recommend to others
Amanda Fry
20 Jun 2018
We have our rabbits seen by Richard here and he is amazing with them. Good rabbit vets are hard to come by and Richard is truly a credit to your team. We have also had our late cat seen at willows and...
We have our rabbits seen by Richard here and he is amazing with them. Good rabbit vets are hard to come by and Richard is truly a credit to your team. We have also had our late cat seen at willows and although he unfortunately couldn't be treated he certainly was made comfortable. Would recommend willows to anyone
Richard Watson
3 Jun 2018
My Mum has been using Willow’s for years so when we got our dog it was a natural choice. We certainly haven’t been disappointed. The staff are so friendly, helpful and professional, we wouldn’t think ...
My Mum has been using Willow’s for years so when we got our dog it was a natural choice. We certainly haven’t been disappointed. The staff are so friendly, helpful and professional, we wouldn’t think of going anywhere else.
Jacqui Hackman
2 Jun 2018
A friendly and welcoming surgery with all the expertise available that your pet may need.My dog actually loves going to this vet`s surgery,& gets very pleased and excited when approaching the premises...
A friendly and welcoming surgery with all the expertise available that your pet may need.My dog actually loves going to this vet`s surgery,& gets very pleased and excited when approaching the premises-he can`t wait to get in the door!
Jo Croft
1 May 2018
Excellent Veterinary care and support by friendly staff. Would highly recommend to friends and family.
Sweetest Sands
30 Apr 2018
They go that extra mile to help and support both owners and pets alike. I can't thank them enough for all they have done for us over the years.
Amy Paton
21 Apr 2018
I've tried a few Vet Practices in Milton Keynes and Willow Vets are the best by far, the staff always go above and beyond what is required of them, there are usually same-day appointments available in...
I've tried a few Vet Practices in Milton Keynes and Willow Vets are the best by far, the staff always go above and beyond what is required of them, there are usually same-day appointments available including evenings, the prices are transparent. They do a quick overall health check at every appointment (weight, teeth, lungs etc) even when it is a specific issue such as sore eye.
Lorraine Barnbrook
13 Apr 2018
I'm the second generation to continually use and trust all the staff at Willow Vetinary.
Both my boys (dogs!) have unfortunately had a number of health issues over the past few years therefore we have...
I'm the second generation to continually use and trust all the staff at Willow Vetinary.
Both my boys (dogs!) have unfortunately had a number of health issues over the past few years therefore we have a great deal of experience with the Willow's team!
Firstly, the greeting is always a smile and acknowledgement even if they are busy - most of us don't mind a wait as long as we feel welcomed and respected, do we?
Secondly, they listen to what you have to say, and ask sensible and probing questions to encourage further knowledge.
Thirdly, if your pets issue cannot be sorted in one visit, you will be given full details on how a treatment/procedure will happen with a quote on costs. This is always swift, with a breakdown supplied for your full consideration.
Last but not least, the staff obviously love animals and not just in it for the money. You hear many horror stories of animals that have to stay overnight not even being let out regularly for loo breaks amongst other neglectful things, I don't have that concern with Willow. I would be very surprised to hear of any wrong doing at both the Newport and Olney sites.
I don't think I have to say anymore really, if you don't have your beloved pet's registered with Willow's then quite simply, get on with it!
Martin Jackson
3 Jun 2017
My scarlet, a 12 year old staff, had already been well looked after by all staff at willow vets. The receptionists loved her (even after cleaning all her wee up!) and the vets did their best for her....
My scarlet, a 12 year old staff, had already been well looked after by all staff at willow vets. The receptionists loved her (even after cleaning all her wee up!) and the vets did their best for her.
She took quite a turn for the worst just over a week ago and on bringing her in without an appointment, she was seen immediately and x-rayed. I had to make the difficult decision to let her go. Those dealing with her made it absolutely clear what the condition was and the possible outcomes. This was done in a kind and respectful manner.
I was allowed to sit with scarlet for a few hours before it was time. A number of staff came out to see how she and I were and the process was discussed with again, great care so I knew exactly what to expect.
The time of passing was obviously heartbreaking and just over a week later it is still so empty. I had called in to gain a final settlement price and again, there was no rush and it was nothing but kindness from all staff.
Today, I collected my Scarlets ashes. This brings to an end a very painful time for her and she is at peace. The receptionist this morning was again sympathetic and kind, even as I had a cry.
I cannot fault the generosity and kindness of the staff at willow vets in Newport Pagnell. One of the hardest days of my life, they were all there to support.
Martin Jackson
Laura Black
20 Feb 2017
Every time we visit the Newport Pagnell willow's, staff are so friendly and helpful. They are a great team who have helped us endlessly with our cockerspaniel pup over the past year!
Rebekah Ellen Wilkins
3 Feb 2017
I have been bringing Elmo here since she was a tiny pup. She always gets 5 star treatment and she loves the fuss the staff make of her. Sadly however we are moving and I hope I'll find another vets t...
I have been bringing Elmo here since she was a tiny pup. She always gets 5 star treatment and she loves the fuss the staff make of her. Sadly however we are moving and I hope I'll find another vets that can measure up!
Jolene Adamson Stephens
6 Jan 2017
I can't thank the staff at Newport Pagnell enough for the time and care they have given to Petal cat the last few days. The way they kept us informed was also faultless. Thank you.
Lorraine Easton
13 Dec 2016
My Jasper was at the vets on Monday for a little boys operation. They were lovely and kept us updated during the day and followed up the following morning to see if he had a good night. Fantastic ser...
My Jasper was at the vets on Monday for a little boys operation. They were lovely and kept us updated during the day and followed up the following morning to see if he had a good night. Fantastic service
Rob Scott
10 Dec 2016
Our first visit to Willow Newport Pagnell was under unfortunate circumstances to have our 8 year old Boxer put to sleep. A very stressful time for our family but the staff handled the situation brilli...
Our first visit to Willow Newport Pagnell was under unfortunate circumstances to have our 8 year old Boxer put to sleep. A very stressful time for our family but the staff handled the situation brilliantly. The team made us welcome and very comfortable. I'm sure our Dog Bella went peacefully with no pain.
Lynette Einstein White
3 Dec 2016
Everyone at the Newport Pagnell branch are so friendly, efficient and kind. We have 2 chocolate labs, a nearly 8 year old and a 3 month old. The last 2 months have been stressful with both of them nee...
Everyone at the Newport Pagnell branch are so friendly, efficient and kind. We have 2 chocolate labs, a nearly 8 year old and a 3 month old. The last 2 months have been stressful with both of them needing to go in for various things and every single time we have received the absolute best care and advice. Thank you so much.
Michelle Mica Pope
29 Nov 2016
We went into the Newport willows on Saturday morning after our beagle Luna had trod on a broken glass bottle. She was bleeding from her paw very heavily. When we arrived Luna was seen and the vet was ...
We went into the Newport willows on Saturday morning after our beagle Luna had trod on a broken glass bottle. She was bleeding from her paw very heavily. When we arrived Luna was seen and the vet was amazing! I was very upset seeing my pup in that condition but the lady and all the reception staff kept me calm and reassured me everything was going to be ok. Even when Luna was bleeding out very badly the vet was calm and tried her best to keep everyone there positive and happy. They kept Luna for a few hours as she needed to be sedated and stitched. The same vet rang me and talked me through everything that happened. Luna had cut her paw very deep, to her muscle and had burst some veins, that's why there was so much blood. She was very helpful and assured me Luna was going to be ok. When I collected Luna, all the reception staff asked me if I was ok and gave Luna lots of fuss. At our check up appointment on Monday the nurse checked Lunas stitches and said they were very neat and she should make a full recovery. The vet done an excellent job. All of the reception staff again asked me if I was feeling better and all gave Luna lots of fuss. Willows made our very upsetting visit as calm and positive as they could. Excellent team and I'm very grateful to everyone involved
Shirley Fitzsimmons
19 Oct 2016
Thank you to the two lovely ladies on reception in Newport Pagnell today - my dog got so stressed out last time we visited that we had to go and sit in a quiet room until the vet was ready. A friend ...
Thank you to the two lovely ladies on reception in Newport Pagnell today - my dog got so stressed out last time we visited that we had to go and sit in a quiet room until the vet was ready. A friend advised to take her in next time I was passing and sit in the waiting room to get her used to being there, I did this today and the two ladies made a big fuss of her, she got lots of cuddles and treats and shown into many rooms - thank you ladies - I have a feeling she may drag me in next time we pass X
Lucy Morrison
24 Sep 2016
I cannot recomend Willows enough. My cat was taken ill recently and ended up staying almost a week. Every member of staff was so kind and caring. The vets all took time to explain the illness and ans...
I cannot recomend Willows enough. My cat was taken ill recently and ended up staying almost a week. Every member of staff was so kind and caring. The vets all took time to explain the illness and answer any questions I had. They also gave me plenty of advice for aftercare. My cat also had to stay overnight at the out of hours vets in walnut tree, again brilliant care. The receptionists are always well informed and are extremely helpful. The nurses, the ones I have had the pleasure to meet, are wonderful, knowledgeable and caring. I was a daily visitor the practice to visit my cat, I witnessed the care that is taken with every animal that comes into the willows surgery.
Christine Richards
4 Sep 2016
Always helpful, gentle with my cats, professional and friendly. Cannot fault this surgery and have been with them for nearly 30 years. Excellent care.
Roz Chandler
27 Aug 2016
Always very helpful. Have used this vets for 14 years and must say it is the best - caring, nurturing and when life comes to the end for your pet - dignified.......
Recommend it.
Sarah Jane McDonald
19 Aug 2016
I am actually registered with Aston Lee. Having phoned them on Saturday early doors to see if it was possible to get my dogs glands drained because he was at his back end constantly, I was told they c...
I am actually registered with Aston Lee. Having phoned them on Saturday early doors to see if it was possible to get my dogs glands drained because he was at his back end constantly, I was told they couldn't fit me in and whilst I ummed and aaaahed over what to do next as we were going away that afternoon the women on reception said 'I've got another call waiting' and cut me off!!!! I called Willow explained I wasn't registered with them but my dog was bothered by his bottom, the said come down in 15 minutes, the Nurse drained his glands, weighed him and with no charge!!!! Seriously considering changing vets!!!!
Jim Carpenter
23 Jan 2016
My wife has come back twice from the vets very upset from taking our dog. I am sure reading the other reviews they must be very good with animals but I'm afraid not for us. We still don't know what we...
My wife has come back twice from the vets very upset from taking our dog. I am sure reading the other reviews they must be very good with animals but I'm afraid not for us. We still don't know what we can do to help our dogs ear infection or indeed if we've contributed to it. All I know is my wife has come back twice now not sure what is happening and felt as if she was being accused of abusing our family pet! Best of luck but not for us thank you.
Marihelen Esam
24 Oct 2015
The reception staff, the nurses and the vets are all unfailingly helpful. If we need to take our little cockapoo to the vet we know she's going to get the best care possible. We've just had her spay...
The reception staff, the nurses and the vets are all unfailingly helpful. If we need to take our little cockapoo to the vet we know she's going to get the best care possible. We've just had her spayed and the operation was a success, the wound healed very quickly and she wagged her tail when we took her back for a check up. Absolutely brilliant.
Paula Clark
28 Sep 2015
My dog was in pain and his back legs failed him. Phone out of hours service but the phone just kept continually ringing! I could not get through to anybody at this Surgery! I went to Astonlee in the e...
My dog was in pain and his back legs failed him. Phone out of hours service but the phone just kept continually ringing! I could not get through to anybody at this Surgery! I went to Astonlee in the end and found them very helpful when my dog needed to be seen!
Fran Griffin
16 Jul 2015
Brilliant practice. We had a falling out in the past. and I went elsewhere, but then went back. These people really do listen. They are prepared to learn and develop. They clearly have the animals be...
Brilliant practice. We had a falling out in the past. and I went elsewhere, but then went back. These people really do listen. They are prepared to learn and develop. They clearly have the animals best interests at heart and have gone all out to help one of my dogs who has been seriously ill and who has the same condition that one of my old dogs (same breed) had. Thank you so much for helping me get her as far as she has. Especially to Caroline who has been so supportive in helping getting my girl a good quality of life. It's a pity I cannot take you with me to Wales.
A Google User
12 Mar 2012
I have always found Willow Vets so friendly and helpful. My cat is treated like a V.I P every time and she doesn't mind having to come along, she always has a fuss made of her by the vet or nurse. Eve...
I have always found Willow Vets so friendly and helpful. My cat is treated like a V.I P every time and she doesn't mind having to come along, she always has a fuss made of her by the vet or nurse. Everyone there seems to genuinely care about her.
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FAQs
Where is Willow Veterinary Centres located?
Willow Veterinary Centres is located at 2 Willen Rd, Newport Pagnell, Buckinghamshire MK16 0DF. It's easily accessible to pet owners in the Newport Pagnell area and surrounding communities.
What time does Willow Veterinary Centres open and close each day?
Willow Veterinary Centres is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:30 AM to 13:00 PM. They are closed on Sundays.
Is Willow Veterinary Centres open on Saturdays?
Yes, Willow Veterinary Centres is open on Saturdays. Their Saturday hours are 08:30AM to 13:00 PM.
Is Willow Veterinary Centres open on Sundays?
No, Willow Veterinary Centres is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Willow Veterinary Centres offer emergency or 24-hour services?
Yes, Willow Veterinary Centres provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Willow Veterinary Centres?
You can book an appointment online with Willow Veterinary Centres via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Willow Veterinary Centres offer?
Willow Veterinary Centres in Newport Pagnell offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Willow Veterinary Centres offer vaccinations for pets?
Yes, Willow Veterinary Centres provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Newport Pagnell clinic.
Does Willow Veterinary Centres offer pet dental care?
Absolutely. Willow Veterinary Centres offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Willow Veterinary Centres provide boarding or kennel services?
Yes, Willow Veterinary Centres has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Willow Veterinary Centres?
Willow Veterinary Centres provides spaying and neutering services for pets. Their veterinary team in Newport Pagnell has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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