Our dog was put to sleep by the doctor who i believe, his name is Patrick. He gave the injection for euthanasia too close together and did not wait for the first injection to take effect. The second ... Read More
Our dog was put to sleep by the doctor who i believe, his name is Patrick. He gave the injection for euthanasia too close together and did not wait for the first injection to take effect. The second injection was given 2 mins after the first one, which i am sure did not take effect because i saw the face of my dog that she was in pain, she stretched her self up and became stiff and it was not peaceful. i expected that the second injection should be given at least 20 mins to take effect but why was the 2nd injection given after 2 mins? I am traumatised and i cannot even remove the image in my head!
I am not happy with what happened. we were not given information or at least a leaflet about what happens and what to expect.
I regret trusting this veterinary for my dog's euthanasia, i wish i can bring back time because if i knew it was gonna be like this, i would choose to let my dog die naturally with DIGNITY and RESPECT.
If it comes to a time that your pet really needed to be put to sleep, i would suggest to read more information about it and how you can make sure your dog goes peacefully in a timely manner. Read Less
Jade Rahman
30 Jan 2018
REPORT
Patrick is one of the best vets in my word, he is very straight forwards and you can just tell he does it for the animal. He has helped my cats with ear infections, a broken Jaws and heart problems ... Read More
Patrick is one of the best vets in my word, he is very straight forwards and you can just tell he does it for the animal. He has helped my cats with ear infections, a broken Jaws and heart problems and has made sure they have had a good quality of life in the last years. He is also very good at making the animals not hate the owner for taking them to the vets the receptionist is also bubbly and very lovely 😊 Read Less
Elizabeth Godfrey
21 Dec 2017
REPORT
Excellent veterinary surgery, Patrick is excellent and treated my hamster who we sadly had to put to sleep with great care, and was very kind to to a very upset owner.
Harry Bullivant
20 Nov 2017
REPORT
Great local vets. Our cat has had all his care and attention there. Lovely staff. Patrick is pragmatic and no nonsense. Don't expect him to mince his words.
leonora davies
10 Nov 2016
REPORT
One of the few vets who cares about animals more than the money, the "customer experience" (which I have had no problems with) should not matter. Patrick saved my cat after he was run over even thoug... Read More
One of the few vets who cares about animals more than the money, the "customer experience" (which I have had no problems with) should not matter. Patrick saved my cat after he was run over even though I had no money! Read Less
Andrew Jones
4 Nov 2016
REPORT
Rude, disorganized, poor communication, very messy, paperwork and vials everywhere.
Please focus on the consumer experience, what is the flow from entering the building through to paying. And please ... Read More
Rude, disorganized, poor communication, very messy, paperwork and vials everywhere.
Please focus on the consumer experience, what is the flow from entering the building through to paying. And please tidy up! Its a dr's office it should befit that standard Read Less
ed jet
12 Oct 2016
REPORT
we've used the this vet's since it was owned by Clive Jordan's, approx 35 years and it's still going strong and Patrick as done wonderful job by given top professional & personal service ,
malcolm campbell
23 Aug 2016
REPORT
A vet that cares about the animals. I cannot stress just how fantastic patrick is, just so pleased to have the best vet I know looking after my pets
Naushir Patuck
9 Aug 2016
REPORT
Very friendly staff. They take good care of our cat.
Simone Teufel
15 Nov 2013
REPORT
I have had cats for over 20 years but have never met a vet who has spent so much time on any of my cats or been so kind (even lent us a cat carrier as we didn't have one yet). We came for a simple boo... Read More
I have had cats for over 20 years but have never met a vet who has spent so much time on any of my cats or been so kind (even lent us a cat carrier as we didn't have one yet). We came for a simple booster, but were in there for half an hour of great advice. Somebody who cares about the patients!Read Less
Our dog was put to sleep by the doctor who i believe, his name is Patrick. He gave the injection for euthanasia too close together and did not wait for the first injection to take effect. The second ... Read More
Our dog was put to sleep by the doctor who i believe, his name is Patrick. He gave the injection for euthanasia too close together and did not wait for the first injection to take effect. The second injection was given 2 mins after the first one, which i am sure did not take effect because i saw the face of my dog that she was in pain, she stretched her self up and became stiff and it was not peaceful. i expected that the second injection should be given at least 20 mins to take effect but why was the 2nd injection given after 2 mins? I am traumatised and i cannot even remove the image in my head!
I am not happy with what happened. we were not given information or at least a leaflet about what happens and what to expect.
I regret trusting this veterinary for my dog's euthanasia, i wish i can bring back time because if i knew it was gonna be like this, i would choose to let my dog die naturally with DIGNITY and RESPECT.
If it comes to a time that your pet really needed to be put to sleep, i would suggest to read more information about it and how you can make sure your dog goes peacefully in a timely manner. Read Less
Jade Rahman
30 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Patrick is one of the best vets in my word, he is very straight forwards and you can just tell he does it for the animal. He has helped my cats with ear infections, a broken Jaws and heart problems ... Read More
Patrick is one of the best vets in my word, he is very straight forwards and you can just tell he does it for the animal. He has helped my cats with ear infections, a broken Jaws and heart problems and has made sure they have had a good quality of life in the last years. He is also very good at making the animals not hate the owner for taking them to the vets the receptionist is also bubbly and very lovely 😊 Read Less
Elizabeth Godfrey
21 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Excellent veterinary surgery, Patrick is excellent and treated my hamster who we sadly had to put to sleep with great care, and was very kind to to a very upset owner.
Harry Bullivant
20 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Great local vets. Our cat has had all his care and attention there. Lovely staff. Patrick is pragmatic and no nonsense. Don't expect him to mince his words.
leonora davies
10 Nov 2016
REPORT
☆☆☆☆☆
REPORT
One of the few vets who cares about animals more than the money, the "customer experience" (which I have had no problems with) should not matter. Patrick saved my cat after he was run over even thoug... Read More
One of the few vets who cares about animals more than the money, the "customer experience" (which I have had no problems with) should not matter. Patrick saved my cat after he was run over even though I had no money! Read Less
Andrew Jones
4 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Rude, disorganized, poor communication, very messy, paperwork and vials everywhere.
Please focus on the consumer experience, what is the flow from entering the building through to paying. And please ... Read More
Rude, disorganized, poor communication, very messy, paperwork and vials everywhere.
Please focus on the consumer experience, what is the flow from entering the building through to paying. And please tidy up! Its a dr's office it should befit that standard Read Less
ed jet
12 Oct 2016
REPORT
☆☆☆☆☆
REPORT
we've used the this vet's since it was owned by Clive Jordan's, approx 35 years and it's still going strong and Patrick as done wonderful job by given top professional & personal service ,
malcolm campbell
23 Aug 2016
REPORT
☆☆☆☆☆
REPORT
A vet that cares about the animals. I cannot stress just how fantastic patrick is, just so pleased to have the best vet I know looking after my pets
Naushir Patuck
9 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly staff. They take good care of our cat.
Simone Teufel
15 Nov 2013
REPORT
☆☆☆☆☆
REPORT
I have had cats for over 20 years but have never met a vet who has spent so much time on any of my cats or been so kind (even lent us a cat carrier as we didn't have one yet). We came for a simple boo... Read More
I have had cats for over 20 years but have never met a vet who has spent so much time on any of my cats or been so kind (even lent us a cat carrier as we didn't have one yet). We came for a simple booster, but were in there for half an hour of great advice. Somebody who cares about the patients!Read Less
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