Deleted if no allowed Best friends 158 broadway in peterborough It€s the worst VET clinic what i saw in my life. My story: Zara called my dog, she today passed away...she was just 7 month old I just want to protected people from this mistake to choose Best Friends veterinary. My dog was Hite by scooter (not child's one, but electric) teenager just crosses over her and run away. Straight away we brig to Best Friend VET 158 Broadway , there was doctor ANTONIO PIRES DE CARVALHO RCUS NO 7120151 He checked and told she needs to stay there overnight, ok that is fine, he promises to put stitches on had where was sore, near to eye. after couple hours I called to clinic, doctor told they did X RAY, no bones broken, no bleeding inside and again confirmed he will put stitches. Again later on i call to them, doctor told again can be broken ribs, but he is not sure, he will did again X RAY, my opinion its can be seen on first X RAY, Call third time in the morning, again the same doctor, now I hear: Can be bleeding, I need to do again X RAY....and again I will put stitches on sore......I still cannot believe, after 12 hours he cannot give me answers what€s happen with my dog and what need to expect. My boyfriend told, we going there. When we arrived and see the dog.....she was in very bad condition: sore was not washed, no stitches, she breathed very hard, spittle dripped on the ground. Doctor ANTONIO PIRES DE CARVALHO RCUS NO 7120151 told he cannot do stitches its sore to close to the eye, I understand perfectly its difficult but I GOT feeling this doctor didn€t do nothing, straight we take dog to another VET surgery When we arrived YOUNGS VETERINARY they told dog in very bad condition and we follow them RECOMMENDATION and bring our poor ZARA to CROMWELL VETS surgery in 15 min they did X RAY and told lungs full of blood, that is why she breading so hard, and she in pain, because X RAY shows 2 broken ribs, CAN SOMEONE explain to me, if BEST FRIENDS did 3 X RAYS and they cannot see 2 broken ribs????? NO BLOOD IN LUNGS???? and doctor in BEST FRIENDS give paper to sign that i am not gone blame them for anything, of course now i know why, because they charged us for nothing 541 for NOTHING!!!!??? I HAVE CONFIRMED LETTER FROM CROMWELL VETS WITH OPINION ABOUT MY DOG CONDITION WHEN WE ARRIVED AFTER BEST FRIEND VETS: - They told: WE READ A RAPPORT ABOUT WHAT BEST FRIENDS DID FOR ZARA AND if BEST FRIENDS do 3 X RAY they can see everything, why they put catheter to this leg where she was hit, DOCTOR OR NURSE (BEST FRIENDS) BANDAGED TO OVER TIGHTEN CROMWELL VEST SENT REQUEST TO BEST FRIENDS SENT TO THEM X RAYS WHAT THEY DID, BEST FRIENDS DIDN€T SEND BACK€. DEAR PEOPLE, I AM WRITING MY STORY TO LET YOU KNOW HOW THIS VETS WORKING, HOW YOU CAN BE VET IF YOU JUST CHARGING AND DO NOT DO NOTHING, YOU CANNOT BE BUILDER IF YOU DON€T UNDERSTAND ABOUT THIS NOTHING€? WE LOST A PART OF OUR FAMILY, THEY WAS LIKE SISTERS WITH MY CHILD 3 YEARS OLD ZARA AND MY DAUGHTER WAS PLAYING, SLEEPING, EATING TOGETHER€.ITS SO SAD, THAT ON THIS NIGHT DOCTOR ANTONIO PIRES DE CARVALHO RCUS NO 7120151 WAS REPLACEMENT. SO BEST FRIEND EVEN DO NOT KNOW WHAT DOCTOR HE IS€ MAYBE THIS FIRST 24 HOURS WAS VERY IMPORTED FOR ZARA, MAYBE TODAY SHE STILL BE LIFE IF BEST FRIENDS JUST DO WHAT THEY NEED TO DO€.JUST SAVE LIVES€.AND THEY TAKE CARE JUST ABOUT MONEY€.ITS REALLY SAD€€ Thanks Cromwell team for understanding and everything Read Less

My dog, a German Longhaired Pointer had to have an emergency caesarean very early on a Sunday morning! The vets and the nurses were fantastic and acted quickly, she was given the very best attention and care even though it was a weekend. My dog and her 9 puppies survived. I could not praise or thank them enough.Read Less

Our lovely greyhound, 2 1/2 years old, collapsed on Portholme. We manager to get him to the car and rushed him to Cromwell vets, knowing they would be there on a Sunday afternoon. They leapt into action, ventilated him and basically kept him alive. He was monitored and looked after all night, with regular updates for us. He was then transferred to Queens Vet School at Cambridge first thing Monday morning. He is now home and making a speedy recovery. Thank you so much for keeping him going. Read Less

I had to visit this surgery as it was an emergency and my vets was closed. The vet that I saw was brilliant. He had to deal with a sensitive matter and I was so impressed with the way he explained all of my options. He then gave me the time I needed to make my decision. I was very impressed as I had never visited this vets before. I would definitely recommend it to others.Read Less