Rutland House Veterinary Hospital
Saint Helens, Cheshire
General Info
Rutland House Veterinary Hospital stands out as a recognized establishment in Saint Helens where animal enthusiasts find dependable local veterinary assistance. The clinic's positioning within Cheshire enables nearby community pet owners to obtain regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Rutland House Veterinary Hospital establishes an orderly environment that reduces stress levels for both pets and their owners. The veterinary team in Saint Helens manages an extensive range of medical requirements that includes skin and coat conditions as well as dental problems and mobility issues. The clinic's expertise extends beyond standard wellness visits and preventive plans to include the management of urgent medical issues such as infections and digestive disturbances. Cheshire families turn to Rutland House Veterinary Hospital for help with complex diagnoses and the management of older pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as clear, kind, and easily comprehensible. Pet owners gain a sense of confidence regarding their animal care choices through this support system. A significant number of clients continue to return over many years because they cite both consistent service and the gradual development of trust as key factors. The staff's expertise in both basic and intricate veterinary subjects enables them to effectively support long-term care planning. The expansion of Rutland House Veterinary Hospital persists as increasing numbers of pet owners settle in the Saint Helens area or seek nearby veterinary services. Through its active participation in the local pet community the clinic establishes a system that promotes responsible ownership alongside dedicated animal care. Cheshire stands as a dependable option for those needing an established veterinary practice that delivers both routine and emergency care. The presence of Rutland House Veterinary Hospital delivers a unique advantage to people living in Saint Helens and nearby Cheshire regions. The requirement for veterinary services that are clear compassionate and consistent remains constant among new pet owners seeking advice as well as longtime clients managing special conditions. This practice serves as a fundamental community component by performing its necessary function.
Services
Surgery
Vaccinations
Reviews
Susan Johnson
23 Jan 2021
REPORT
Exceptional. I took my tortoise who wasn’t eating and was very poorly, he hadn’t eaten for weeks. He spent 5 days there, had antibiotics, he is now home and after the staff showing me how, I am now i...
Exceptional. I took my tortoise who wasn’t eating and was very poorly, he hadn’t eaten for weeks. He spent 5 days there, had antibiotics, he is now home and after the staff showing me how, I am now injecting him with antibiotics. He is now eating and so much better, a I’m so grateful for the care he was given. They kept in touch the whole time he was there, keeping me up to date with his condition.
Emma Roberts
7 Dec 2020
REPORT
Unethical and unprofessional. I visited this vet to see the exotic pet 'specialists' as my guinea pig (Ollie) was not eating. I was told that he has spurs on his back teeth but that his incisors were ...
Unethical and unprofessional. I visited this vet to see the exotic pet 'specialists' as my guinea pig (Ollie) was not eating. I was told that he has spurs on his back teeth but that his incisors were an okay length. A dental would need to be performed and this may be an ongoing issue, was the advise I was given. I had the dental done that same day. After the operation, my guinea pig still wasn't eating. I was repeatedly told that they were happy with how his teeth looked, which they are now denying after a phone call with one of the vets - Molly. After what became a month of suffering for Ollie and stress for me, I was finally told that I had 2 options: have a dental every 2 weeks for the rest of Ollie's life, between which he would never be able to eat solid food, or have him put down. Upset and desperate, I took Ollie down to Northampton to see a different vet that had gotten great reviews. They told me that Ollie's moth was in shreds, his incisors were ridiculously long, he had massive ulcers and that his mouth was in such a mess that he physically could not close it. Poor dental work. He has another dental with the vets in Northampton and the next morning he was chewing his toys and picking up small bits of soft, solid food. It is completely unethical to offer to put an otherwise healthy animal down because of a mistake that the vet had made themselves. Over the phone, I was told that Rutland House Vets "are not able to provide the service that Ollie received in Northampton". Yet, they went ahead with, not one, but 2 dentals anyway. They have caused nothing but pain for this poor animal and charged be around £500 for the privilege. The only real concern I was met with was after I had notified the vat themselves that I will be making a formal complaint. Who knows how many other guinea pigs they have put down because of their lack of ability and knowledge.
Nick Reid
2 Dec 2020
REPORT
Poor poor poor Three so called vets looked at our dog and between them they couldn’t find out what was wrong!!! One vet said “sometimes with pugs you just don’t know what’s wrong” Another didn’t even ...
Poor poor poor Three so called vets looked at our dog and between them they couldn’t find out what was wrong!!! One vet said “sometimes with pugs you just don’t know what’s wrong” Another didn’t even look in his mouth and said “he didn’t like me touching his mouth” Got him home next day his tooth fell out !!! They are all about how much money they can get from you Don't use them
Claire Howarth
21 Jun 2019
REPORT
DO NOT USE THIS VETS
Too long to list all the reasons why, and the total devastation and upset this company has put my pet and Family through. In short their only interest is in making money not you ...
DO NOT USE THIS VETS
Too long to list all the reasons why, and the total devastation and upset this company has put my pet and Family through. In short their only interest is in making money not you or your pet. They charge for things which have not been performed. There is a total lack of any compassion or empathy especially when you have to have your pet put to sleep which is horrendous. They chose the cremation casket on our behalf, luckily we intercepted it but they still managed to get the casket wrong on two occasions so my beloved pet was switched over from casket to casket. They do not deal with complaints correctly, they do not listen but just threaten you with court action. From reception staff to Head Vets and Managers they are all the same, no compassion or empathy especially Ennis the Vet who needs major training in compassion and empathy and how to deal correctly with Customers who lose their pet. This vets is only interested in making money not providing a good, caring service.
Denise melling
29 Mar 2019
REPORT
Awful service, I was left waiting an hour. The reception then got me a vet. How ignored me and took another dog after I was told it would me next. The reception looked embrassed and she said sorry it ...
Awful service, I was left waiting an hour. The reception then got me a vet. How ignored me and took another dog after I was told it would me next. The reception looked embrassed and she said sorry it a trust dog that's going for an op so need to be sorted. I was ok no worries she said you will be next in. The vet took the dog then came back again couldn't look me in the face went out and got another dog and took that one in. At that point I told the reception he's took another dog in. I said I'm not waiting I will take my dog to another vet. You would think the vet would have at least said something but no he knew he was worry and didn't have the face to explain anything. He had no care or compassion clearly not happy that he had been called to come and help out.
Amanda Barnes
4 Jul 2018
REPORT
Awesome ferret specialists. Our Rosie is 8 and had the implant without anaesthetic, excellent knowledge and support. Very reasonable prices and very caring. Aftercare is excellent. Thank you
jason seddon
18 Jun 2018
REPORT
I couldn't rate this place higher than 5 stars. If i could it would of been much higher. We took our 4 year old king Charles spaniel ( Miles ) to Rutland House after he fell funny playing At home.. We...
I couldn't rate this place higher than 5 stars. If i could it would of been much higher. We took our 4 year old king Charles spaniel ( Miles ) to Rutland House after he fell funny playing At home.. We never knew why he was dragging his back legs thought of the worst.. After a M I R turned out he'd broken a disc in his back.. They did the operation the very same night. 2 weeks later he's back on his legs again. Now it's been 5 weeks since his operation he's still in recovery but 80% back to normal.
Steven L
11 Jun 2018
REPORT
Was referred to this vet because our usual exotic specialist was ill. Building is modern and very pleasant with separate areas to wait in for cats/dogs. Advice and care was fine but the price for it w...
Was referred to this vet because our usual exotic specialist was ill. Building is modern and very pleasant with separate areas to wait in for cats/dogs. Advice and care was fine but the price for it was astronomical. I know vets aren't cheap but we only took our pet in for a checkup and to get some repeat medication and the cost was almost double our normal vets! Would only use again in an emergency.
Amanda Arden
10 Jun 2018
REPORT
My mini schnauzer had to go in for spinal surgery as her disc in back exploded and lost the use of her back legs. They where brilliant with everything. Operation to aftercare.. She is fighting fit and...
My mini schnauzer had to go in for spinal surgery as her disc in back exploded and lost the use of her back legs. They where brilliant with everything. Operation to aftercare.. She is fighting fit and well on the mend! Thank you Rutland! (The Pic is her on the mend.)
Julie Hindley
26 May 2018
REPORT
Excellent vets. Knowledgeable and friendly staff. Expensive (as all vets are) but they do have a few good schemes which offer good value for money and include vaccinations, discounts and some consulta...
Excellent vets. Knowledgeable and friendly staff. Expensive (as all vets are) but they do have a few good schemes which offer good value for money and include vaccinations, discounts and some consultations.
Brett Jones
14 May 2018
REPORT
Always first class attention and service here the best place to take any poorly animal, all the staff care about all the pets in there care, Charlie, our dog is forever greatfull as are we to all the ...
Always first class attention and service here the best place to take any poorly animal, all the staff care about all the pets in there care, Charlie, our dog is forever greatfull as are we to all the staff here. Thank you.
Joanne Burgess
4 May 2018
REPORT
Fantastic vets. Wouldn't take my bunnies anywhere else. Staff are so helpful and caring. Molly is the best exotic vet, so caring and knowledgeable.
Annette Jackman
27 Apr 2018
REPORT
I can not fault the consultant that my dog has been under. He has been amazing!!! He is st.helens supervet! And so understanding of my dogs needs and querks
Also thank you to the exotic vet and nurse ...
I can not fault the consultant that my dog has been under. He has been amazing!!! He is st.helens supervet! And so understanding of my dogs needs and querks
Also thank you to the exotic vet and nurse who helped me through a very hard time when my ferret fell ill and had to be put to sleep
Mo Docherty
4 Apr 2018
REPORT
Very friendly and good care. On arriving no one told me about cat waiting area so sat with dogs until someone noticed and move me. Would use again.
steven butt
3 Jan 2018
REPORT
Have been attending this Veterinary hospital with my cocker spaniels very challenging ear infections. I had a bad experience with my own vet, changed vets and was referred here as Sue Paterson is an e...
Have been attending this Veterinary hospital with my cocker spaniels very challenging ear infections. I had a bad experience with my own vet, changed vets and was referred here as Sue Paterson is an expert. I was distressed at how poorly my little girl had become. Sue was superb. I felt confident from the beginning.
My girl had a full day of extensive
investigations following which a chat with Sue
Left me informed and hopeful. 2 more visits and 1 ear is infection free and the other almost there.
I have been treated exceptionally well from the friendly and reassuring reception staff to the wonderful kindness and expertise of Sue
My dog has been happy coming here and I know we are both in the best of hands.
Many thanks to all at Rutland house x
John Brotherton
26 Dec 2017
REPORT
Fantastic vets, we thought we had a potential emergency, a possible stroke from our dog, we rang them up for advice and they told us to bring our pooch in immediately and made space for an appointment...
Fantastic vets, we thought we had a potential emergency, a possible stroke from our dog, we rang them up for advice and they told us to bring our pooch in immediately and made space for an appointment. Bare in mind this was an hour before closing, the vet did all the necessary checks and thankfully it was nothing sinister. In my opinion their prices are slightly higher than other vets, however it is reflected in the length of time you get with the vet and the service you receive, so well worth paying the little extra to keep your fur baby protected and well.
Dennis Waites
23 Apr 2017
REPORT
I used to know a few people that have worked here so I've known about the place since they moved here from St.Helens. Thankfully I've never needed their services until the other night when one of our ...
I used to know a few people that have worked here so I've known about the place since they moved here from St.Helens. Thankfully I've never needed their services until the other night when one of our cats took sick.
We were seen to really quickly and the advice we received was really intelligent. As we decided to take the hard way out the two staff members were very supportive and gave us enough space and time to deal with it.
I would highly recommend using these guys and fingers crossed it will be a long time until we need to come here again but i know whatever happens our pets will be in the best care in the area.
Thank you.
India Hannon
21 Mar 2017
REPORT
Staff, from vets to receptionists, all have a love of animals. Vets remember your animal and seem to love the job.
Andy Cameron
3 Feb 2017
REPORT
Fantastic staff from top to bottom. Animal care, only thing that matters.
Corinne Hughes
26 Jan 2017
REPORT
I can not praise ALL of the staff enough. Following a very viscous dog attack our dog was almost dead. He was hospitalised and required intensive care and surgery. The care and compassion shown to us ...
I can not praise ALL of the staff enough. Following a very viscous dog attack our dog was almost dead. He was hospitalised and required intensive care and surgery. The care and compassion shown to us and our dog, Bailey, was exceptional. They saved his life and we will be forever grateful . Thank you
Kerry Pye
13 Nov 2016
REPORT
Turned away a dying stray cat. You could clearly see he was dying and no one would help in spite of me begging for there help. It's disgusting.
Fiona Armstrong
3 Oct 2016
REPORT
Terrible experience. My placid dog (who is a blood donor for my own vets) is now terrified of being kennelled and being approached with a lead in your hand. No communication skills whatsoever. Had to ...
Terrible experience. My placid dog (who is a blood donor for my own vets) is now terrified of being kennelled and being approached with a lead in your hand. No communication skills whatsoever. Had to chase them to find out results of CT scan. Decided not to go to this practice for the surgery as they wanted to put it off for 2 weeks whilst a surgeon was on holiday. My dog is a Great Dane and could not walk or weight bear and I find this lack of caring or compassion unacceptable. They thought a simple sorry would make it all ok but I have made a complaint to the RCVS. If only dogs could talk and I could find out what they did to my boy whilst he was in their kennel!
Michael Brierley
15 Aug 2016
REPORT
My dog fractured his leg and was transferred here. He was booked in to be seen at 9:30am and was seen on time. This vets is outstanding, they couldn't have done anything better. My dog was very well l...
My dog fractured his leg and was transferred here. He was booked in to be seen at 9:30am and was seen on time. This vets is outstanding, they couldn't have done anything better. My dog was very well looked after and Is now healing very well from his operation. Our surgeon was called Duncan he explained everything and immediately made me feel relaxed, he is brilliant. They kept in touch keeping me informed. Iv read a lot of reviews people complaining about waiting times, maybe we were lucky but come on people this is an emergency vets the same as hospital appointments for us. Duncan your the man thank you. I would recommend to everybody.
Zuke
QualityCarsUK
19 Feb 2016
REPORT
fantastic staff, we were made to feel very confident at leaving our beautiful girl for an eye operation. We will definitely use this Hospital again. THANK YOU
Donna Mellor
28 Dec 2015
REPORT
I love this veterinary practice and would not take my dogs anywhere else. Yes it is true that you are unlikely to be seen on your appointment time, however the knowledge and caring nature the vets at...
I love this veterinary practice and would not take my dogs anywhere else. Yes it is true that you are unlikely to be seen on your appointment time, however the knowledge and caring nature the vets at this practice show totally outweighs the small amount of extra time hat you may have to wait to be seen.
Nicky Worth
24 May 2015
REPORT
I go to Freckleton Vets and you get seen on time and its so much more personal yhan than the main center at Rutland House. Anna the vet is kind and genuinely caring xxx
Paul Rennie
16 Nov 2012
REPORT
Excellent in every way.
mark corrigan
9 Nov 2012
REPORT
excellent quality care but never once seen on time. once kept waiting for a full hour.
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FAQs
Where is Rutland House Veterinary Hospital located?
Rutland House Veterinary Hospital is located at Abbotsfield House, 4 Abbotsfield Rd, NULL, Saint Helens,North West WA9 4HU. It's easily accessible to pet owners in the Saint Helens area and surrounding communities.
What time does Rutland House Veterinary Hospital open and close each day?
Rutland House Veterinary Hospital is open Monday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 13:00 PM.
Is Rutland House Veterinary Hospital open on Saturdays?
Yes, Rutland House Veterinary Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 16:00 PM.
How can I book an appointment at Rutland House Veterinary Hospital?
You can book an appointment online with Rutland House Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Rutland House Veterinary Hospital offer?
Rutland House Veterinary Hospital in Saint Helens offers a range of veterinary services, including Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Rutland House Veterinary Hospital offer vaccinations for pets?
Yes, Rutland House Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saint Helens clinic.
Do they perform spay/neuter surgeries at Rutland House Veterinary Hospital?
Rutland House Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Saint Helens has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
09:00AM-16:00PM
Sunday
Sun
10:00AM-13:00PM
Popular Hours
No data for Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Rutland House Veterinary Hospital
Saint Helens, Cheshire
Abbotsfield House, 4 Abbotsfield Rd
Saint Helens Cheshire WA9 4HU
General Info
Rutland House Veterinary Hospital stands out as a recognized establishment in Saint Helens where animal enthusiasts find dependable local veterinary assistance. The clinic's positioning within Cheshire enables nearby community pet owners to obtain regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Rutland House Veterinary Hospital establishes an orderly environment that reduces stress levels for both pets and their owners. The veterinary team in Saint Helens manages an extensive range of medical requirements that includes skin and coat conditions as well as dental problems and mobility issues. The clinic's expertise extends beyond standard wellness visits and preventive plans to include the management of urgent medical issues such as infections and digestive disturbances. Cheshire families turn to Rutland House Veterinary Hospital for help with complex diagnoses and the management of older pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as clear, kind, and easily comprehensible. Pet owners gain a sense of confidence regarding their animal care choices through this support system. A significant number of clients continue to return over many years because they cite both consistent service and the gradual development of trust as key factors. The staff's expertise in both basic and intricate veterinary subjects enables them to effectively support long-term care planning. The expansion of Rutland House Veterinary Hospital persists as increasing numbers of pet owners settle in the Saint Helens area or seek nearby veterinary services. Through its active participation in the local pet community the clinic establishes a system that promotes responsible ownership alongside dedicated animal care. Cheshire stands as a dependable option for those needing an established veterinary practice that delivers both routine and emergency care. The presence of Rutland House Veterinary Hospital delivers a unique advantage to people living in Saint Helens and nearby Cheshire regions. The requirement for veterinary services that are clear compassionate and consistent remains constant among new pet owners seeking advice as well as longtime clients managing special conditions. This practice serves as a fundamental community component by performing its necessary function.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-16:00PM
Sunday
10:00AM-13:00PM
Popular Hours
No data for Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Surgery
Vaccinations
Reviews
Susan Johnson
23 Jan 2021
Exceptional. I took my tortoise who wasn’t eating and was very poorly, he hadn’t eaten for weeks. He spent 5 days there, had antibiotics, he is now home and after the staff showing me how, I am now i...
Exceptional. I took my tortoise who wasn’t eating and was very poorly, he hadn’t eaten for weeks. He spent 5 days there, had antibiotics, he is now home and after the staff showing me how, I am now injecting him with antibiotics. He is now eating and so much better, a I’m so grateful for the care he was given. They kept in touch the whole time he was there, keeping me up to date with his condition.
Emma Roberts
7 Dec 2020
Unethical and unprofessional. I visited this vet to see the exotic pet 'specialists' as my guinea pig (Ollie) was not eating. I was told that he has spurs on his back teeth but that his incisors were ...
Unethical and unprofessional. I visited this vet to see the exotic pet 'specialists' as my guinea pig (Ollie) was not eating. I was told that he has spurs on his back teeth but that his incisors were an okay length. A dental would need to be performed and this may be an ongoing issue, was the advise I was given. I had the dental done that same day. After the operation, my guinea pig still wasn't eating. I was repeatedly told that they were happy with how his teeth looked, which they are now denying after a phone call with one of the vets - Molly. After what became a month of suffering for Ollie and stress for me, I was finally told that I had 2 options: have a dental every 2 weeks for the rest of Ollie's life, between which he would never be able to eat solid food, or have him put down. Upset and desperate, I took Ollie down to Northampton to see a different vet that had gotten great reviews. They told me that Ollie's moth was in shreds, his incisors were ridiculously long, he had massive ulcers and that his mouth was in such a mess that he physically could not close it. Poor dental work. He has another dental with the vets in Northampton and the next morning he was chewing his toys and picking up small bits of soft, solid food. It is completely unethical to offer to put an otherwise healthy animal down because of a mistake that the vet had made themselves. Over the phone, I was told that Rutland House Vets "are not able to provide the service that Ollie received in Northampton". Yet, they went ahead with, not one, but 2 dentals anyway. They have caused nothing but pain for this poor animal and charged be around £500 for the privilege. The only real concern I was met with was after I had notified the vat themselves that I will be making a formal complaint. Who knows how many other guinea pigs they have put down because of their lack of ability and knowledge.
Nick Reid
2 Dec 2020
Poor poor poor Three so called vets looked at our dog and between them they couldn’t find out what was wrong!!! One vet said “sometimes with pugs you just don’t know what’s wrong” Another didn’t even ...
Poor poor poor Three so called vets looked at our dog and between them they couldn’t find out what was wrong!!! One vet said “sometimes with pugs you just don’t know what’s wrong” Another didn’t even look in his mouth and said “he didn’t like me touching his mouth” Got him home next day his tooth fell out !!! They are all about how much money they can get from you Don't use them
Claire Howarth
21 Jun 2019
DO NOT USE THIS VETS
Too long to list all the reasons why, and the total devastation and upset this company has put my pet and Family through. In short their only interest is in making money not you ...
DO NOT USE THIS VETS
Too long to list all the reasons why, and the total devastation and upset this company has put my pet and Family through. In short their only interest is in making money not you or your pet. They charge for things which have not been performed. There is a total lack of any compassion or empathy especially when you have to have your pet put to sleep which is horrendous. They chose the cremation casket on our behalf, luckily we intercepted it but they still managed to get the casket wrong on two occasions so my beloved pet was switched over from casket to casket. They do not deal with complaints correctly, they do not listen but just threaten you with court action. From reception staff to Head Vets and Managers they are all the same, no compassion or empathy especially Ennis the Vet who needs major training in compassion and empathy and how to deal correctly with Customers who lose their pet. This vets is only interested in making money not providing a good, caring service.
Denise melling
29 Mar 2019
Awful service, I was left waiting an hour. The reception then got me a vet. How ignored me and took another dog after I was told it would me next. The reception looked embrassed and she said sorry it ...
Awful service, I was left waiting an hour. The reception then got me a vet. How ignored me and took another dog after I was told it would me next. The reception looked embrassed and she said sorry it a trust dog that's going for an op so need to be sorted. I was ok no worries she said you will be next in. The vet took the dog then came back again couldn't look me in the face went out and got another dog and took that one in. At that point I told the reception he's took another dog in. I said I'm not waiting I will take my dog to another vet. You would think the vet would have at least said something but no he knew he was worry and didn't have the face to explain anything. He had no care or compassion clearly not happy that he had been called to come and help out.
Amanda Barnes
4 Jul 2018
Awesome ferret specialists. Our Rosie is 8 and had the implant without anaesthetic, excellent knowledge and support. Very reasonable prices and very caring. Aftercare is excellent. Thank you
jason seddon
18 Jun 2018
I couldn't rate this place higher than 5 stars. If i could it would of been much higher. We took our 4 year old king Charles spaniel ( Miles ) to Rutland House after he fell funny playing At home.. We...
I couldn't rate this place higher than 5 stars. If i could it would of been much higher. We took our 4 year old king Charles spaniel ( Miles ) to Rutland House after he fell funny playing At home.. We never knew why he was dragging his back legs thought of the worst.. After a M I R turned out he'd broken a disc in his back.. They did the operation the very same night. 2 weeks later he's back on his legs again. Now it's been 5 weeks since his operation he's still in recovery but 80% back to normal.
Steven L
11 Jun 2018
Was referred to this vet because our usual exotic specialist was ill. Building is modern and very pleasant with separate areas to wait in for cats/dogs. Advice and care was fine but the price for it w...
Was referred to this vet because our usual exotic specialist was ill. Building is modern and very pleasant with separate areas to wait in for cats/dogs. Advice and care was fine but the price for it was astronomical. I know vets aren't cheap but we only took our pet in for a checkup and to get some repeat medication and the cost was almost double our normal vets! Would only use again in an emergency.
Amanda Arden
10 Jun 2018
My mini schnauzer had to go in for spinal surgery as her disc in back exploded and lost the use of her back legs. They where brilliant with everything. Operation to aftercare.. She is fighting fit and...
My mini schnauzer had to go in for spinal surgery as her disc in back exploded and lost the use of her back legs. They where brilliant with everything. Operation to aftercare.. She is fighting fit and well on the mend! Thank you Rutland! (The Pic is her on the mend.)
Julie Hindley
26 May 2018
Excellent vets. Knowledgeable and friendly staff. Expensive (as all vets are) but they do have a few good schemes which offer good value for money and include vaccinations, discounts and some consulta...
Excellent vets. Knowledgeable and friendly staff. Expensive (as all vets are) but they do have a few good schemes which offer good value for money and include vaccinations, discounts and some consultations.
Brett Jones
14 May 2018
Always first class attention and service here the best place to take any poorly animal, all the staff care about all the pets in there care, Charlie, our dog is forever greatfull as are we to all the ...
Always first class attention and service here the best place to take any poorly animal, all the staff care about all the pets in there care, Charlie, our dog is forever greatfull as are we to all the staff here. Thank you.
Joanne Burgess
4 May 2018
Fantastic vets. Wouldn't take my bunnies anywhere else. Staff are so helpful and caring. Molly is the best exotic vet, so caring and knowledgeable.
Annette Jackman
27 Apr 2018
I can not fault the consultant that my dog has been under. He has been amazing!!! He is st.helens supervet! And so understanding of my dogs needs and querks
Also thank you to the exotic vet and nurse ...
I can not fault the consultant that my dog has been under. He has been amazing!!! He is st.helens supervet! And so understanding of my dogs needs and querks
Also thank you to the exotic vet and nurse who helped me through a very hard time when my ferret fell ill and had to be put to sleep
Mo Docherty
4 Apr 2018
Very friendly and good care. On arriving no one told me about cat waiting area so sat with dogs until someone noticed and move me. Would use again.
steven butt
3 Jan 2018
Have been attending this Veterinary hospital with my cocker spaniels very challenging ear infections. I had a bad experience with my own vet, changed vets and was referred here as Sue Paterson is an e...
Have been attending this Veterinary hospital with my cocker spaniels very challenging ear infections. I had a bad experience with my own vet, changed vets and was referred here as Sue Paterson is an expert. I was distressed at how poorly my little girl had become. Sue was superb. I felt confident from the beginning.
My girl had a full day of extensive
investigations following which a chat with Sue
Left me informed and hopeful. 2 more visits and 1 ear is infection free and the other almost there.
I have been treated exceptionally well from the friendly and reassuring reception staff to the wonderful kindness and expertise of Sue
My dog has been happy coming here and I know we are both in the best of hands.
Many thanks to all at Rutland house x
John Brotherton
26 Dec 2017
Fantastic vets, we thought we had a potential emergency, a possible stroke from our dog, we rang them up for advice and they told us to bring our pooch in immediately and made space for an appointment...
Fantastic vets, we thought we had a potential emergency, a possible stroke from our dog, we rang them up for advice and they told us to bring our pooch in immediately and made space for an appointment. Bare in mind this was an hour before closing, the vet did all the necessary checks and thankfully it was nothing sinister. In my opinion their prices are slightly higher than other vets, however it is reflected in the length of time you get with the vet and the service you receive, so well worth paying the little extra to keep your fur baby protected and well.
Dennis Waites
23 Apr 2017
I used to know a few people that have worked here so I've known about the place since they moved here from St.Helens. Thankfully I've never needed their services until the other night when one of our ...
I used to know a few people that have worked here so I've known about the place since they moved here from St.Helens. Thankfully I've never needed their services until the other night when one of our cats took sick.
We were seen to really quickly and the advice we received was really intelligent. As we decided to take the hard way out the two staff members were very supportive and gave us enough space and time to deal with it.
I would highly recommend using these guys and fingers crossed it will be a long time until we need to come here again but i know whatever happens our pets will be in the best care in the area.
Thank you.
India Hannon
21 Mar 2017
Staff, from vets to receptionists, all have a love of animals. Vets remember your animal and seem to love the job.
Andy Cameron
3 Feb 2017
Fantastic staff from top to bottom. Animal care, only thing that matters.
Corinne Hughes
26 Jan 2017
I can not praise ALL of the staff enough. Following a very viscous dog attack our dog was almost dead. He was hospitalised and required intensive care and surgery. The care and compassion shown to us ...
I can not praise ALL of the staff enough. Following a very viscous dog attack our dog was almost dead. He was hospitalised and required intensive care and surgery. The care and compassion shown to us and our dog, Bailey, was exceptional. They saved his life and we will be forever grateful . Thank you
Kerry Pye
13 Nov 2016
Turned away a dying stray cat. You could clearly see he was dying and no one would help in spite of me begging for there help. It's disgusting.
Fiona Armstrong
3 Oct 2016
Terrible experience. My placid dog (who is a blood donor for my own vets) is now terrified of being kennelled and being approached with a lead in your hand. No communication skills whatsoever. Had to ...
Terrible experience. My placid dog (who is a blood donor for my own vets) is now terrified of being kennelled and being approached with a lead in your hand. No communication skills whatsoever. Had to chase them to find out results of CT scan. Decided not to go to this practice for the surgery as they wanted to put it off for 2 weeks whilst a surgeon was on holiday. My dog is a Great Dane and could not walk or weight bear and I find this lack of caring or compassion unacceptable. They thought a simple sorry would make it all ok but I have made a complaint to the RCVS. If only dogs could talk and I could find out what they did to my boy whilst he was in their kennel!
Michael Brierley
15 Aug 2016
My dog fractured his leg and was transferred here. He was booked in to be seen at 9:30am and was seen on time. This vets is outstanding, they couldn't have done anything better. My dog was very well l...
My dog fractured his leg and was transferred here. He was booked in to be seen at 9:30am and was seen on time. This vets is outstanding, they couldn't have done anything better. My dog was very well looked after and Is now healing very well from his operation. Our surgeon was called Duncan he explained everything and immediately made me feel relaxed, he is brilliant. They kept in touch keeping me informed. Iv read a lot of reviews people complaining about waiting times, maybe we were lucky but come on people this is an emergency vets the same as hospital appointments for us. Duncan your the man thank you. I would recommend to everybody.
Zuke
QualityCarsUK
19 Feb 2016
fantastic staff, we were made to feel very confident at leaving our beautiful girl for an eye operation. We will definitely use this Hospital again. THANK YOU
Donna Mellor
28 Dec 2015
I love this veterinary practice and would not take my dogs anywhere else. Yes it is true that you are unlikely to be seen on your appointment time, however the knowledge and caring nature the vets at...
I love this veterinary practice and would not take my dogs anywhere else. Yes it is true that you are unlikely to be seen on your appointment time, however the knowledge and caring nature the vets at this practice show totally outweighs the small amount of extra time hat you may have to wait to be seen.
Nicky Worth
24 May 2015
I go to Freckleton Vets and you get seen on time and its so much more personal yhan than the main center at Rutland House. Anna the vet is kind and genuinely caring xxx
Paul Rennie
16 Nov 2012
Excellent in every way.
mark corrigan
9 Nov 2012
excellent quality care but never once seen on time. once kept waiting for a full hour.
FAQs
Where is Rutland House Veterinary Hospital located?
Rutland House Veterinary Hospital is located at Abbotsfield House, 4 Abbotsfield Rd, NULL, Saint Helens,North West WA9 4HU. It's easily accessible to pet owners in the Saint Helens area and surrounding communities.
What time does Rutland House Veterinary Hospital open and close each day?
Rutland House Veterinary Hospital is open Monday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 13:00 PM.
Is Rutland House Veterinary Hospital open on Saturdays?
Yes, Rutland House Veterinary Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 16:00 PM.
How can I book an appointment at Rutland House Veterinary Hospital?
You can book an appointment online with Rutland House Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Rutland House Veterinary Hospital offer?
Rutland House Veterinary Hospital in Saint Helens offers a range of veterinary services, including Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Rutland House Veterinary Hospital offer vaccinations for pets?
Yes, Rutland House Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saint Helens clinic.
Do they perform spay/neuter surgeries at Rutland House Veterinary Hospital?
Rutland House Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Saint Helens has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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