Thank you so much for all you have done and are still doing for my beautiful bichon Meg Millie Wilson right now. xx Update: Thank you to the team at cheadle A&E who cared for my Meggy Moo. She came home briefly before her lungs started to struggle again. But you guys allowed her to come home. I remember the name of the vet the morning we brought her in (Helen), she was so kind to us and Meg. She saved her with that chest drain. The staff who we spoke on the phone to who kept us updated. And (so sorry I was too distraught to remember your name) - The vet who saw meggy in the morning and let her come home and then when we bought our baby back, she was so caring and supportive when we had to let our baby go. She is an amazing vet. It was the hardest decision ever, I'm totally broken without her... Woodcroft wasn't Meggy's registered vet, but she was known to them from her op in 2013. She actually gave you guys giggles then when she was supposed to be resting post op but she was brought in because we couldn't get her to sleep/stay still and she was behaving bizarrely - TRAMADOL yeah... we stopped that then! The care Meg received was amazing - So compassionate. I miss & love Meg so much... Where ever she is I know she'll be thankful too. She wasn't a fan of the vets... But she will have known you was trying to help. I'd have given my life to save hers. Whatever it costs, whatever the price - That doesn't matter. Meg is family... Thank you guysRead Less

Over 20 years with this group 11 dogs numerous rabbits and gunipigs. The most expensive vets in the country and on the last few visits the rudest unhelpful pet unfriendly staff i have ever met. Wouldn't let me see my dog who had been with them 3 days until I'd payed the 500 bill then didn't give me back her favourite blanket. It wasn't there's to keep. On the last visit. An emergency at 9am that would have only taken 10 minutes of their time as I found out by going to Lea Green 2 minutes down the road. They wanted to keep the dog without treating her until an appointment at 6.45 pm ?????? My dog was treated a few minutes after arriving at Lea Green who very kindly let me go in straight away even though they had others waiting. Woodcroft wasn't even busy. I later find out that many others have swapped vets for very similar reasons.Read Less

I find the constant upselling to be very difficult. Having recently moved from a veterinary practice that was too far to travel to we had high expectations and were looking forward to being connected to a vets that would be able to provide the level of care we are keen for our animals to have. On one visit we were made to feel as though we would be neglecting our dog if we did not buy the flea treatments Woodcroft recommend. Despite advising I already have flea treatment left from the old vet, at the time I was made to feel as though it was inadequate and on reflection I am annoyed I allowed myself to be talked into buying. I would have quite happily made the purchase without feeling pressured into doing so once the treatments I already had were finished. This also happened with the boosters. On another occasion, as a proper investigation was not carried out we had to return - not only purchasing more treatments and another consultation cost, but our poor dog had to suffer for longer than was necessary. That said the staff are lovely and very good with the animals. Just a shame they seem to be on commission.Read Less

I recently had to have one of my dogs put to sleep and although woodcroft (handforth) was not her registered vets they were so kind and helpful with the situation. I can not recommended this veterinary surgery enough, all the staff were amazing especially the vet that looked after my Hollie and me after she went to sleep xxx Read Less

Early hours Monday our just turned 9 year old boxer Amber was admitted at the emergency hospital in Cheadle, she has just come home tonight, we can't thank the staff enough who have cared for her, and the vets Dave and I think Vicky? Who admitted her and put us at ease as we were distressed. Big thanks to Liam who has looked after her for her cardiac issues and patiently explained all her X-rays, ecg's and scans to us, sadly it's not the outcome we were expecting but she's now much better and home with us, thankyou allRead Less

My Mum's cat, Fifi, unfortunately had to be euthanised this evening. Woodcroft isn't her registered vet, but was recommended by Greenbank as the emergency practice. I'm sorry I don't know the vet's name but he was informative and sensitive to the obvious trauma of the cat and my mums emotions. She was euthanised while sat on my mum's lap and in the circumstances, I can't think of a more peaceful way to go. There wasn't time or sufficient emotional energy at the time to say thank you, so I thought I'd say thank you now for the empathic, informed and sensitive manner in which Fifi was treated. Read Less

Fantastic first experience at the Heaton Moor practice this week! Was apprehensive about taking our dog to the vet for the first time but was immediately put at ease by the staff. The vet was so friendly and really brilliant with our little lady, answered all our questions and I was surprised at value for money for the medicine and check up too- would definitely recommend! Read Less