This December I took my cat to this place and throughout the whole time of being there I could not complain about a single thing. It is heartbreaking having to let a pet go, especially one that you grew up with but they couldn’t have been more understanding if they had tried. It was one of the worst days of my life but they were patient and gave me as much time as I needed with my cat, I would happily take any other pet to this vets as I believe that they only aim for the best and despite all of upset they couldn’t have given better service. I am so happy that I chose this vets for my pets last hours alive as I know they took great care of her. Live forever Smog 💜 Read Less

Very expensive, condescending attitude, and final straw is asked for sedative for dog terrified of fireworks to get home and realise gave me useless hippy herbal tablets, no effect on distraught dog all weekend. Found better less expensive vets in Gatley. Read Less

I would like to thank all the staff and especially the vet who dealt with my case. The kindness shown by everybody at this practice helped us stay strong through this difficult time. They clearly explained everything to us and what our options were even though they were limited. They let me and my wife stay with him all the way through the procedure until he had fell asleep & passed over. I would recommend this veterinary practice to my friends or family. Wyn & Allan (Stockport) Read Less

I have been using this vets for 12 years and was happy. But this year my dog was found to have cancer and I have never experienced such terrible and heartless customer service. When I complained they just told me to accept it or go elsewhere. Very unprofessional can not recommend. Read Less

Our cat, Teddy, was diagnosed with Lymphoma in March 2017. We attended Woodcroft frequently and were impressed with the care and choices we were given. We knew from the outset that the cancer was terminal but the palliative care Teddy received meant that he was well for a further 3 months. We trusted Charlie, Teddy's vet, to advise us about treatment and were right to do so. Teddy was put to sleep at Woodcroft on Thursday. Read Less

I can't say that I "loved it" on this last occasion but I wanted to say how kind and considerate I found Woodcroft in Cheadle Hulme to be. My poor cat was sadly hit by a car earlier this week and taken to this surgery where the best possible care was taken of him until we arrived. Sadly Oscar was put to sleep as he was in a bad way and it was the kindest thing to do for him. Helen the vet was amazing, she was so understanding and let us take as long as we needed. We have even received a lovely card from them since with some very touching words in, this means a lot to me. We use Woodcroft for our other cat and will continue to do so as the service is excellent and can't be faulted. Special thanks too Woodcroft Cheadle Hulme and Helen for all they did for my precious Oscar Read Less

I can't tell you how much myself and my husband appreciated the kind, compassionate and caring nature of the vets and amazing staff at Woodcroft. We had to make the very difficult decision to put our little Daisy rabbit to sleep in November. The staff were amazing. They gave us so much time to say our goodbyes and treated her with love and respect. They were so understanding in such a sad situation. We will never forget how lovely they were with us. I wouldn't hesitate to recommend Woodcroft to anyone looking for a fantastic veterinary surgery. Thank youRead Less

Thank you so much for all you have done and are still doing for my beautiful bichon Meg Millie Wilson right now. xx Update: Thank you to the team at cheadle A&E who cared for my Meggy Moo. She came home briefly before her lungs started to struggle again. But you guys allowed her to come home. I remember the name of the vet the morning we brought her in (Helen), she was so kind to us and Meg. She saved her with that chest drain. The staff who we spoke on the phone to who kept us updated. And (so sorry I was too distraught to remember your name) - The vet who saw meggy in the morning and let her come home and then when we bought our baby back, she was so caring and supportive when we had to let our baby go. She is an amazing vet. It was the hardest decision ever, I'm totally broken without her... Woodcroft wasn't Meggy's registered vet, but she was known to them from her op in 2013. She actually gave you guys giggles then when she was supposed to be resting post op but she was brought in because we couldn't get her to sleep/stay still and she was behaving bizarrely - TRAMADOL yeah... we stopped that then! The care Meg received was amazing - So compassionate. I miss & love Meg so much... Where ever she is I know she'll be thankful too. She wasn't a fan of the vets... But she will have known you was trying to help. I'd have given my life to save hers. Whatever it costs, whatever the price - That doesn't matter. Meg is family... Thank you guysRead Less

Over 20 years with this group 11 dogs numerous rabbits and gunipigs. The most expensive vets in the country and on the last few visits the rudest unhelpful pet unfriendly staff i have ever met. Wouldn't let me see my dog who had been with them 3 days until I'd payed the 500 bill then didn't give me back her favourite blanket. It wasn't there's to keep. On the last visit. An emergency at 9am that would have only taken 10 minutes of their time as I found out by going to Lea Green 2 minutes down the road. They wanted to keep the dog without treating her until an appointment at 6.45 pm ?????? My dog was treated a few minutes after arriving at Lea Green who very kindly let me go in straight away even though they had others waiting. Woodcroft wasn't even busy. I later find out that many others have swapped vets for very similar reasons.Read Less

I find the constant upselling to be very difficult. Having recently moved from a veterinary practice that was too far to travel to we had high expectations and were looking forward to being connected to a vets that would be able to provide the level of care we are keen for our animals to have. On one visit we were made to feel as though we would be neglecting our dog if we did not buy the flea treatments Woodcroft recommend. Despite advising I already have flea treatment left from the old vet, at the time I was made to feel as though it was inadequate and on reflection I am annoyed I allowed myself to be talked into buying. I would have quite happily made the purchase without feeling pressured into doing so once the treatments I already had were finished. This also happened with the boosters. On another occasion, as a proper investigation was not carried out we had to return - not only purchasing more treatments and another consultation cost, but our poor dog had to suffer for longer than was necessary. That said the staff are lovely and very good with the animals. Just a shame they seem to be on commission.Read Less

I recently had to have one of my dogs put to sleep and although woodcroft (handforth) was not her registered vets they were so kind and helpful with the situation. I can not recommended this veterinary surgery enough, all the staff were amazing especially the vet that looked after my Hollie and me after she went to sleep xxx Read Less

Early hours Monday our just turned 9 year old boxer Amber was admitted at the emergency hospital in Cheadle, she has just come home tonight, we can't thank the staff enough who have cared for her, and the vets Dave and I think Vicky? Who admitted her and put us at ease as we were distressed. Big thanks to Liam who has looked after her for her cardiac issues and patiently explained all her X-rays, ecg's and scans to us, sadly it's not the outcome we were expecting but she's now much better and home with us, thankyou allRead Less

My Mum's cat, Fifi, unfortunately had to be euthanised this evening. Woodcroft isn't her registered vet, but was recommended by Greenbank as the emergency practice. I'm sorry I don't know the vet's name but he was informative and sensitive to the obvious trauma of the cat and my mums emotions. She was euthanised while sat on my mum's lap and in the circumstances, I can't think of a more peaceful way to go. There wasn't time or sufficient emotional energy at the time to say thank you, so I thought I'd say thank you now for the empathic, informed and sensitive manner in which Fifi was treated. Read Less

Fantastic first experience at the Heaton Moor practice this week! Was apprehensive about taking our dog to the vet for the first time but was immediately put at ease by the staff. The vet was so friendly and really brilliant with our little lady, answered all our questions and I was surprised at value for money for the medicine and check up too- would definitely recommend! Read Less

I have a 12 year old cat and have been a client of Woodcroft vets for around 10 years. During that time I have received wonderful service from all aspects of the Woodcroft team. My cat has a heart condition and was referred to their cardiologist Jane who is absolutely wonderful with Rio and so caring. More recently he has needed to be referred to the internal medicine vet Donald who was also very caring and explained things to me very well. My cat doesn't like the vets at the best of times and it was so reassuring to know that I didn't have to travel to an unknown vets with him as Woodcroft had their own referral vets. Everyone from the receptionists to the vets make you feel really at ease and I just couldn't imagine taking my baby anywhere else. Thank you Woodcroft! Read Less

Having four cats (yes I know, FOUR cats) I often have to come to the vets for various ailments. Woodcroft are great, they have vet centres all over south manchester areas (Cheadle hulme, Cheadle, offerton, handforth, Bramhall etc.) and their service is always brilliant. They are available 24 hours a day, but also have weekend appointments at their usual weekday price at their new site on councillor lane, Cheadle. We frequently visit for the smaller day to day problems such as infections etc. And they always provide the best care for the animal with check ups if necessary. They also offer free appointments for things such as tick removal etc.On a few occasions we have had to deal with more serious problems, on a couple of occasions we had to have our pets put down. Woodcroft always handle this situation well and are always looking out for the best interests of the animal.Another of our cats was run over two years ago and survived although his leg was shattered. The care we received for him was brilliant and he is now back to normal climbing trees and running around with the other cats, which at the time we thought would never happen!The staff at woodcroft are great, very friendly and full of advice. Their facilities are brilliant and their prices are low for the service you get. No other vet compares! Read Less