This place is amazing. I never tire of telling people about you. I came from a previous vets that was clinical & impersonal. You however are kind, caring, friendly, approachable and we feel at home coming there. My old dog died recently and the sympathy I was shown was genuine and touching. Continue being you. You're all fantastic Read Less

Fantastic as always Leo my French bulldog loves coming to see the vet he always gets made a fuss off, staff are fantastic with Leo. I always get the help and advice that I need to help leo. Great service Thank you Read Less

All the staff at Coulby are so warm and welcoming. They make a fuss of your pets (and kids) from the minute you arrive putting everyone at ease. It's clear that all the staff are genuine animal lovers and we trust them inexplicitly with our dog. Read Less

As always the girls always make a fuss of Tilly, my Labrador. They are so friendly and helpful. Treatment and examination is always very professional and advice is freely given. Email shots serve reminders for treatments which adds to a comprehensive service for my dog. I wouldn’t hesitate to recommend this practice to any pet owner looking for veterinary care Read Less

Excellent staff and excellent service all round advice and help given as requested. They are genuinely concerned for your animals and also the owners. Would recommend this practise to anyone who wants their animals dealt with care and concern Read Less

Thank you for your brilliant service over the past few weeks helping our cat molly to get well. Very much appreciated for Amy's very gentle approach to our little old lady We will absolutely use this fantastic veterinary facility for our other cat and will use for all our future needs 👍👍👍👍👍 Read Less

We took our beautiful lab to White Cross because she had collapsed . She had to be put to sleep. We were so heart broken but it would have been cruel to keep her alive. The staff were so kind with my husband and myself as I was hysterical. We received a lovely sympathy card and a packet of forget me not seeds which we will treasure. Thank you/ Read Less

Fantastic vets!! - Rob has looked after our cat Winston for 4 years now and has done several operations on him - we've always felt reassured that he was being cared for well and totally trust Rob. The reception staff are lovely especially Kat and Andrea - we wouldn't go anywhere else! Thank you for looking after Winston for us! Read Less

Recently moved to the area and have visited White Cross Vets three times with Sadie our little Parson Jack Russell. We were made to feel very welcome on our first visit and the staff couldn't do enough for us. Each time we've been back, the staff have been very helpful, always smiling and courteous, and the ladies who've examined Sadie always make sure we understand what they've said and write things down so we don't forget. They also send a text just before each appointment so we don't forget to go. I'd recommend them to anyone. : ) Read Less

I would not take my cat anywhere else. All the staff are lovely, from the reception staff to the nurses and vets. They genuinely care for the pets and make a big fuss of them. My cat gets nervous when coming out of his carrier, but soon becomes comfortable with a cuddle. I would recommend White Cross Vets to anybody Read Less

White Cross Vets at Coulby Newham are brilliant. All their staff are amazing and have such a caring attitude towards both the animals and their owners. Nothing is to much trouble. Their customer service is 5 star. My Scottie Robbie suffers from a very bad skin condition but White Cross have put him on the road to recovery. Thank you all at White Cross Coulby Newham. Read Less

Several vets misdiagnosed our rescue GSD 5 years ago. We tried White Cross and Paul at WCV sorted her in one visit! Since then we have always used and recommended them to family and friends. On Thursday I had three dogs out; whilst running in woods the little lurcher gashed her front paw and the blood poured. She had clearly hit a main artery. I couldn't stem the flow. I called WCV from the van whilst travelling to them. The receptionist was first class on the phone. Rushing in, the receptionist took the dog straight off me and carried her to the operating theatre where the vets had already assembled. The other 2 dogs were distressed with the blood in the van so I got them into the reception. A member of staff took us into a consulting room took details of the injury and went to the theatre and relayed the info. She came back and looked after the other 2 dogs whilst I cleaned the blood off myself. They wouldn't let me clean the floor in the waiting room. The operation took 1-1/2 hours and Lizzy called saying it was successful stitching two tendons and a main artery. Shortly after she called to say there were complications suggesting internal bleeding and were transferring her to the specialist hospital on the A689. Thankfully it was only internal bruising possibly from hitting a tree in a high speed tumble after cutting her leg. The Hospital vet said at least 4 different times that WCV had undoubtedly saved the dogs life and had clearly fully understood what to do when they re sedated her and the instructions he received from them. Pets are part of the family and had we lost her, we would have been devastated. Lizzy and the team are such a great caring, professional outfit that I cannot ever imagine going elsewhere. They have always been good, but on this occasion 5 stars fails to do justice to their level of care and expertise. THANK YOU ALL SO MUCH.Read Less

Excellent service! I was so happy and reassured to bring my dog here. He had been hit by a car and this team of excellent vets saved my dogs life and I cant praise them enough for saving my little boy. Thank you so much to the people at White Cross vets we have registered our pets with this veterinary office and I couldn't be happier :)Read Less