Appointment was convenient and we didn't have to wait. Wish human doctor appointments were so easy to make! Surgery was quiet and clean. The vet spent a long time thorougly examining our cat without upsetting him, and offered alternative routes of treatment. We decided to go down the route of wait and see for a few days, rather than further diagnostic procedures (which would have been stressful for our cat and expensive). It was nice not to feel pressured into anything as we have with other practices. So far our cat is doing well, so fingers crossed the diagnosis was correct and he'll be back to normal soon. Read Less

The vets here are very helpful, friendly and lovely. The whole centre (both Borras and Lavister) are very professional with a welcoming feel unlike a big chained group. The ladies themselves seem to have a genuine interest in my dogs too which is lovely Read Less

Would recommend this Vets practice un reserverdly. Had to make the awful decision to send our 15 year dog over rainbow bridge today. The care and compassion shown by the staff was wonderful and really appreciated. We weren't hurried and Sam was shown great care and dignity. Thank you for caring. Read Less

Like Family xxxx Been with the Lavister's Gatehouse Vet centre for over 16 yrs. Had my 2 dogs 'pass', my cat also 'passed' though she never visited the vets. Had, 2 of our ferrets pass, treated one of our ferrets at 13 wks for a broken thigh bone. Our current dog, Rome, who is a 7 & half yr old male, castrated dalmatian is permanently on prescribed medication to prevent 'bladder stones' & so we visit regularly to the vets, every 3months.... Home - from ~HOME.Read Less

We have been bringing our pets here for years, to both the Lavister and Wayside (Chester) clinics. I wouldn't trust any other vets with the care of my cats and dog. I picked up my dogs passport today, which had been done within a week and one of the kind staff brought it with her from one clinic to the one closer to me! They are always incredibly helpful and the clinics are always clean and welcoming. My dog even pulls me inside! Read Less

Always look after our animals with sure care and attention. We have a cat and dog, both love the vets and staff. Very reasonable prices too, with a good out of hours services which thankfully only ever had to use once. Read Less

I have been coming to Gatehouse since I got my first ever cats in 2008. With having 3 cats (all with one health issue or another) I have had a lot to learn about caring for them and thanks to the patient helpfulness and kindness of the vets and staff I can give them the best care. I always feel that my cats and I are valued at Gatehouse. Sometimes I get a bit upset and frustrated with the problems my cats have, but the vets are always supportive and do their very best for my cats. I have complete confidence that my cats Fifi, Rosie (Growler!) and Lucy are in the best hands!! Thank you for all you do. Read Less

Jazzi loves going in to see everyone, she recently had to go in for treatment after a terrible attack by another dog. 100% care and all medications explained X-ray's shown treatment explained to reassure me. Very friendly reception staff. Always a smile despite the worry we have as owners. Thank you for your kindness and professionalism during her recovery. Read Less

Sadly had to have my little cat Daisy put to sleep today. The professionalism and kindness of all the staff from reception Anita through to fabulous vet Sophie has made an awful decision a bit easier to deal with. Thank you to all staff you are wonderful. Read Less

I had to have my dog, trigger of 16 years put to sleep on Friday (22nd may). The hardest decision of my life. Denis the vet was fantastic and was so kind,thoughtful and sensitive throughout the process. I will never forget his compassion x x x Read Less