27 Reviews

The Castle Veterinary Group

Launceston, Cornwall
General Info
Founded in the early 1880's Castle Veterinary Group Limited has been providing care for animals in the Launceston area for over 100 years. In 1997 the practice moved from Exeter Street to the current purpose designed premises in a converted warehouse on the Pennygillam Industrial Estate. Our aim is to provide a high standard of veterinary care for both pets and farm animals in an area that stretches from Plymouth to Bude and from Bodmin moor to Dartmoor.
Reviews
des emmett
16 Jul 2018
REPORT
We have been with the vets for 7 years since moving to cornwall we have a poorly rotti for the same amount of time we have always found them to be spot on and would recommend
Michael Purnell
23 Jun 2018
REPORT
Professional, curious and empathetic in the not so happy moments. Like any vet it cost to have such a good service, I personally feel my animals deserve the best chance and believe all the staff wor... Read More
Professional, curious and empathetic in the not so happy moments. Like any vet it cost to have such a good service, I personally feel my animals deserve the best chance and believe all the staff work hard to do just that. Read Less
Moira Minchin
3 Jun 2018
REPORT
Very professional brought dog in for c section 3AM and vet and nurse arrived within 20 mins of us
Paul Barsby
4 May 2018
REPORT
We have used CVG before with previous pets and have always found them very professional. Also friendly and helpful. Recently took our 2 new rabbits there for neutering and we feel that they received e... Read More
We have used CVG before with previous pets and have always found them very professional. Also friendly and helpful. Recently took our 2 new rabbits there for neutering and we feel that they received excellent care. Dropped 1 star only because (in hindsight) it would have been useful to have been given the aftercare advice before the operation so that we could have been prepared for when we collected them. Read Less
Joanna Mendes Photography
10 Mar 2018
REPORT
Excellent service. Very helpful and dedicated vets.
April Benning
25 Feb 2018
REPORT
Staff very helpful from the admin team to the nurses to the veterinarians. Wish the prices were better and they had a small shop area for pets.
Jo Loughton
14 Feb 2018
REPORT
Excellent vets, very supportive and helpful. We have been with them for 10 years and wouldn't go anywhere else.
Schnauzer Gems
9 Jan 2018
REPORT
ALL the staff at this AMAZING Veterinary surgery are the best. We always get FABULOUS care and service, the reception staff who are just fantastic make the appointments less stressful with thier frie... Read More
ALL the staff at this AMAZING Veterinary surgery are the best. We always get FABULOUS care and service, the reception staff who are just fantastic make the appointments less stressful with thier friendly caring presence and the girls always have a smile for everyone, It makes such a difference to walk in to a surgery where your greeted by GENUINE friendly caring people, with vets that truly care who are completely dedicated and professional whilst still holding on to that all important human touch, the nurses are all lovely caring and informative. We would never even think of going elsewhere and would highly recommend Castle Vets to anyone looking for a top quality Vets Read Less
Rowland O'Connor
23 Dec 2017
REPORT
We have 5 cats and 1 dog. Therefore, we get to visit Castle Veterinary regularly. Our pets always are cared for well and the staff are friendly and welcoming.
Melanie Young
8 Dec 2017
REPORT
Have used these guys for 5 years, great service very caring vets, receptionists helpful and friendly. Plenty of space in reception if you have nervous pets,
Eleanor Jones
19 May 2017
REPORT
Great staff. Great prices. Lots of love here.
Dusty Rhodes
17 Dec 2016
REPORT
All about the money without the service.The receptionist was more competent than the vet spotting mistakes in dosage .Got charged a half consultation because the vet asked how our other dog was doing ... Read More
All about the money without the service.The receptionist was more competent than the vet spotting mistakes in dosage .Got charged a half consultation because the vet asked how our other dog was doing after treatment. Then organized a blood test told the results would be here in 5 days rang after 10 to be told no blood had been taken Shocking changing vets now. Read Less
Steven Taylor
14 Dec 2016
REPORT
Excellent service!! Highly recommend this practice!!
Paul Mogford
23 Nov 2016
REPORT
Good service and helpful staff couldn't ask for more
Lee Chaplin
28 Sep 2016
REPORT
Would recommend to everyone. From the service you receive when entering the vets to the moment you leave. The care for your pet is 100% dedication. However, they also make you feel relaxed and keep... Read More
Would recommend to everyone. From the service you receive when entering the vets to the moment you leave. The care for your pet is 100% dedication. However, they also make you feel relaxed and keep you informed throughout the whole process. Thank you guys xx Read Less
Debbie Stanfield-Hawke
8 Sep 2016
REPORT
Absolutely brilliant with my dogs, no complaints here.
Maxine Belladaisydolly Beaglemumlamb
15 Aug 2016
REPORT
Excellent vets and staff. Look after all of my animals well but particularly good with Dolly beagle this week when she swallowed a stone.
Debbie Mills
9 Jul 2016
REPORT
Fantastic caring staff who I will always be thankful to for helping my cat Dave get better.
Dani Gale
19 May 2016
REPORT
Would just like to say that I am so happy with Dodge's care,super friendly reception and loving care from the vets . . . singling out Claire now :-) could not wish for a more caring and understandin... Read More
Would just like to say that I am so happy with Dodge's care,super friendly reception and loving care from the vets . . . singling out Claire now :-) could not wish for a more caring and understanding vet . . . . . Dodge can not wait to come back in for his visits or just a sniff outside ( and is disappointed when we dont go in lol ) ,so it is a big high five paw from him too of course,thank you for making him feel so comfortable with you all :-) Read Less
David Gyorai Allen
5 Apr 2016
REPORT
Sorted my guinea pig out rather fast after she was attacked by a rat and also extremely helpful in the middle of the night when i found a tawny owl that had been hit by a car
melanie young
23 Mar 2016
REPORT
Always been foot with my dogs,
Lynn Winstone
24 Nov 2015
REPORT
Personally, I would not go anywhere else and totally recommend the practice. The reception staff are very friendly, helpful and polite. The veterinary staff are superb - knowledgeable, caring and very... Read More
Personally, I would not go anywhere else and totally recommend the practice. The reception staff are very friendly, helpful and polite. The veterinary staff are superb - knowledgeable, caring and very understanding. And I have always had everything explained fully to me. One of my dogs is very anxious at the vets and they have gone out of their way to make him feel as comfortable as possible when he visits. All my pets are very lucky to have this practice. Read Less
Kim h
29 Sep 2015
REPORT
First experience today with the vets and my last unless by some miracle they have a vet that has a better attitude and knowledge on how to treat animals. My poor 7year old staff who is a strong healt... Read More
First experience today with the vets and my last unless by some miracle they have a vet that has a better attitude and knowledge on how to treat animals. My poor 7year old staff who is a strong healthy boy and genuinely feels no pain has had the most horrendous trauma of a visit. Went in with both dogs, the vet called Becca dragged my staff from room to back to have his nails clipped . never in his life has he screamed in terror and pain over his nails being clipped . needless to say I was very distraught and angry over this . I become stressed in myself over the noise of his high pitched screams and demanded my baby back which the helpful receptionist who I can't fault at all got him away from them asap. Would strongly advise to rethink about allowing Becca near your pet ! Read Less
Debbie Deborah Debs
3 Mar 2015
REPORT
They are great even when we took our African Pygmy Hedgehog in,Mark was not phased checked him over & gave him great treatment & us good advise for after care. Also great with our very old rabbit who'... Read More
They are great even when we took our African Pygmy Hedgehog in,Mark was not phased checked him over & gave him great treatment & us good advise for after care. Also great with our very old rabbit who's health isn't so great now.Thanks to all of them & they arn't badly priced iether all in all Very Happy,Happy owner & happy Pets :-) Read Less
Hannah Mills
17 Oct 2014
REPORT
No other way of putting it they saved my dogs life and now my Domino is a full on bundle of excited puppiness!! For this reason they deserve my utmost respect. They r great with my cats and dog. Fanta... Read More
No other way of putting it they saved my dogs life and now my Domino is a full on bundle of excited puppiness!! For this reason they deserve my utmost respect. They r great with my cats and dog. Fantastic vets. I'd go nowhere else!! Read Less
Jane Woods
29 Jun 2014
REPORT
Brilliant so kind to my dog kipper in the last weeks of his life. We still think of him every day and thank you Claire for your kindness towards kipper and us x
A Google User
5 Jun 2009
REPORT
9 year old small dog routine spay had some large instruments forced inside her genitals without my knowledge had teeth taken out without anaesthetic dog is now blind and brain damaged this place does ... Read More
9 year old small dog routine spay had some large instruments forced inside her genitals without my knowledge had teeth taken out without anaesthetic dog is now blind and brain damaged this place does not take any notice of consent forms but do as they like. Read Less
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Book an Appointment
Online booking unavailable
Please call
01566 772371
Pennygillam Way
Launceston Cornwall PL15 7ED
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:30PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

The Castle Veterinary Group

Launceston, Cornwall
(27)
Pennygillam Way
Launceston Cornwall PL15 7ED
Founded in the early 1880's Castle Veterinary Group Limited has been providing care for animals in the Launceston area for over 100 years. In 1997 the practice moved from Exeter Street to the current purpose designed premises in a converted warehouse on the Pennygillam Industrial Estate. Our aim is to provide a high standard of veterinary care for both pets and farm animals in an area that stretches from Plymouth to Bude and from Bodmin moor to Dartmoor.
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:30PM
des emmett
16 Jul 2018
REPORT
We have been with the vets for 7 years since moving to cornwall we have a poorly rotti for the same amount of time we have always found them to be spot on and would recommend
Michael Purnell
23 Jun 2018
REPORT
Professional, curious and empathetic in the not so happy moments. Like any vet it cost to have such a good service, I personally feel my animals deserve the best chance and believe all the staff wor... Read More
Professional, curious and empathetic in the not so happy moments. Like any vet it cost to have such a good service, I personally feel my animals deserve the best chance and believe all the staff work hard to do just that. Read Less
Moira Minchin
3 Jun 2018
REPORT
Very professional brought dog in for c section 3AM and vet and nurse arrived within 20 mins of us
Paul Barsby
4 May 2018
REPORT
We have used CVG before with previous pets and have always found them very professional. Also friendly and helpful. Recently took our 2 new rabbits there for neutering and we feel that they received e... Read More
We have used CVG before with previous pets and have always found them very professional. Also friendly and helpful. Recently took our 2 new rabbits there for neutering and we feel that they received excellent care. Dropped 1 star only because (in hindsight) it would have been useful to have been given the aftercare advice before the operation so that we could have been prepared for when we collected them. Read Less
Joanna Mendes Photography
10 Mar 2018
REPORT
Excellent service. Very helpful and dedicated vets.
April Benning
25 Feb 2018
REPORT
Staff very helpful from the admin team to the nurses to the veterinarians. Wish the prices were better and they had a small shop area for pets.
Jo Loughton
14 Feb 2018
REPORT
Excellent vets, very supportive and helpful. We have been with them for 10 years and wouldn't go anywhere else.
Schnauzer Gems
9 Jan 2018
REPORT
ALL the staff at this AMAZING Veterinary surgery are the best. We always get FABULOUS care and service, the reception staff who are just fantastic make the appointments less stressful with thier frie... Read More
ALL the staff at this AMAZING Veterinary surgery are the best. We always get FABULOUS care and service, the reception staff who are just fantastic make the appointments less stressful with thier friendly caring presence and the girls always have a smile for everyone, It makes such a difference to walk in to a surgery where your greeted by GENUINE friendly caring people, with vets that truly care who are completely dedicated and professional whilst still holding on to that all important human touch, the nurses are all lovely caring and informative. We would never even think of going elsewhere and would highly recommend Castle Vets to anyone looking for a top quality Vets Read Less
Rowland O'Connor
23 Dec 2017
REPORT
We have 5 cats and 1 dog. Therefore, we get to visit Castle Veterinary regularly. Our pets always are cared for well and the staff are friendly and welcoming.
Melanie Young
8 Dec 2017
REPORT
Have used these guys for 5 years, great service very caring vets, receptionists helpful and friendly. Plenty of space in reception if you have nervous pets,
Eleanor Jones
19 May 2017
REPORT
Great staff. Great prices. Lots of love here.
Dusty Rhodes
17 Dec 2016
REPORT
All about the money without the service.The receptionist was more competent than the vet spotting mistakes in dosage .Got charged a half consultation because the vet asked how our other dog was doing ... Read More
All about the money without the service.The receptionist was more competent than the vet spotting mistakes in dosage .Got charged a half consultation because the vet asked how our other dog was doing after treatment. Then organized a blood test told the results would be here in 5 days rang after 10 to be told no blood had been taken Shocking changing vets now. Read Less
Steven Taylor
14 Dec 2016
REPORT
Excellent service!! Highly recommend this practice!!
Paul Mogford
23 Nov 2016
REPORT
Good service and helpful staff couldn't ask for more
Lee Chaplin
28 Sep 2016
REPORT
Would recommend to everyone. From the service you receive when entering the vets to the moment you leave. The care for your pet is 100% dedication. However, they also make you feel relaxed and keep... Read More
Would recommend to everyone. From the service you receive when entering the vets to the moment you leave. The care for your pet is 100% dedication. However, they also make you feel relaxed and keep you informed throughout the whole process. Thank you guys xx Read Less
Debbie Stanfield-Hawke
8 Sep 2016
REPORT
Absolutely brilliant with my dogs, no complaints here.
Maxine Belladaisydolly Beaglemumlamb
15 Aug 2016
REPORT
Excellent vets and staff. Look after all of my animals well but particularly good with Dolly beagle this week when she swallowed a stone.
Debbie Mills
9 Jul 2016
REPORT
Fantastic caring staff who I will always be thankful to for helping my cat Dave get better.
Dani Gale
19 May 2016
REPORT
Would just like to say that I am so happy with Dodge's care,super friendly reception and loving care from the vets . . . singling out Claire now :-) could not wish for a more caring and understandin... Read More
Would just like to say that I am so happy with Dodge's care,super friendly reception and loving care from the vets . . . singling out Claire now :-) could not wish for a more caring and understanding vet . . . . . Dodge can not wait to come back in for his visits or just a sniff outside ( and is disappointed when we dont go in lol ) ,so it is a big high five paw from him too of course,thank you for making him feel so comfortable with you all :-) Read Less
David Gyorai Allen
5 Apr 2016
REPORT
Sorted my guinea pig out rather fast after she was attacked by a rat and also extremely helpful in the middle of the night when i found a tawny owl that had been hit by a car
melanie young
23 Mar 2016
REPORT
Always been foot with my dogs,
Lynn Winstone
24 Nov 2015
REPORT
Personally, I would not go anywhere else and totally recommend the practice. The reception staff are very friendly, helpful and polite. The veterinary staff are superb - knowledgeable, caring and very... Read More
Personally, I would not go anywhere else and totally recommend the practice. The reception staff are very friendly, helpful and polite. The veterinary staff are superb - knowledgeable, caring and very understanding. And I have always had everything explained fully to me. One of my dogs is very anxious at the vets and they have gone out of their way to make him feel as comfortable as possible when he visits. All my pets are very lucky to have this practice. Read Less
Kim h
29 Sep 2015
REPORT
First experience today with the vets and my last unless by some miracle they have a vet that has a better attitude and knowledge on how to treat animals. My poor 7year old staff who is a strong healt... Read More
First experience today with the vets and my last unless by some miracle they have a vet that has a better attitude and knowledge on how to treat animals. My poor 7year old staff who is a strong healthy boy and genuinely feels no pain has had the most horrendous trauma of a visit. Went in with both dogs, the vet called Becca dragged my staff from room to back to have his nails clipped . never in his life has he screamed in terror and pain over his nails being clipped . needless to say I was very distraught and angry over this . I become stressed in myself over the noise of his high pitched screams and demanded my baby back which the helpful receptionist who I can't fault at all got him away from them asap. Would strongly advise to rethink about allowing Becca near your pet ! Read Less
Debbie Deborah Debs
3 Mar 2015
REPORT
They are great even when we took our African Pygmy Hedgehog in,Mark was not phased checked him over & gave him great treatment & us good advise for after care. Also great with our very old rabbit who'... Read More
They are great even when we took our African Pygmy Hedgehog in,Mark was not phased checked him over & gave him great treatment & us good advise for after care. Also great with our very old rabbit who's health isn't so great now.Thanks to all of them & they arn't badly priced iether all in all Very Happy,Happy owner & happy Pets :-) Read Less
Hannah Mills
17 Oct 2014
REPORT
No other way of putting it they saved my dogs life and now my Domino is a full on bundle of excited puppiness!! For this reason they deserve my utmost respect. They r great with my cats and dog. Fanta... Read More
No other way of putting it they saved my dogs life and now my Domino is a full on bundle of excited puppiness!! For this reason they deserve my utmost respect. They r great with my cats and dog. Fantastic vets. I'd go nowhere else!! Read Less
Jane Woods
29 Jun 2014
REPORT
Brilliant so kind to my dog kipper in the last weeks of his life. We still think of him every day and thank you Claire for your kindness towards kipper and us x
A Google User
5 Jun 2009
REPORT
9 year old small dog routine spay had some large instruments forced inside her genitals without my knowledge had teeth taken out without anaesthetic dog is now blind and brain damaged this place does ... Read More
9 year old small dog routine spay had some large instruments forced inside her genitals without my knowledge had teeth taken out without anaesthetic dog is now blind and brain damaged this place does not take any notice of consent forms but do as they like. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know