11 Reviews

Penryn Veterinary Surgery

Penryn, Cornwall
General Info
We would like to thank our existing clients at Hayle for the continued support over the last 11 years.
As an introduction to many clients who may not know, here is our story so far. In 2004 we started looking for a business along the south coast, to bring our veterinary skills together with the new challenge of running a business.
After applying for a surgery in the ‘South West’ offering quality of like we jumped at the chance and found ourselves in Hayle. Having previously grown up in St Austell this was an amazing opportunity for Steve to come home.
Hayle was a fantastic challenge for us. It has developed over the years into a thriving practice with great facilities and incredible staff, both of which we are extremely proud of.
The surgery underwent development in 2010 to provide more comfortable conditions for pets, clients and staff along with ample work space and car parking.
We will continue to provide the friendly, caring and professional service you expect from us.
Reviews
Lucy Handcock
2 Aug 2018
REPORT
I would like to say a big thank you to Gemma for her care of our Zeus and Toby last week. We sadly lost two beloved friends within a day of each other. I received a beautiful, thoughtful card/letter i... Read More
I would like to say a big thank you to Gemma for her care of our Zeus and Toby last week. We sadly lost two beloved friends within a day of each other. I received a beautiful, thoughtful card/letter in the post today which actually made me cry. Saying that it was heartfelt and we appreciated it very much. Thanks again LucyRead Less
Sally Hind
19 Feb 2017
REPORT
I was heart broken to have to say goodbye to my beautiful cat Sophie last month but her ending ( I think the vet's name was Ruth) could not have been kinder or gentler. Steve had treated Sophie for he... Read More
I was heart broken to have to say goodbye to my beautiful cat Sophie last month but her ending ( I think the vet's name was Ruth) could not have been kinder or gentler. Steve had treated Sophie for her cancer with care and skill and she was well until just the last few days. All of the staff were kind and compassionate. Read Less
Susan Roux
25 Jan 2017
REPORT
Brilliant staff have time to.listen and be ya shoulder especially when collecting my Crow. Marvellous team of nurses and Steve is fab . Ty all xxx
Jan Ensor
17 Jan 2017
REPORT
What would kaspar cat and i do without you all?.always caring.highly professional the best care always given.I would only trust you guys with my precious pets..Thank you.you rock
Karen Partridge
13 Jan 2017
REPORT
Thank you for your kindness and compassion when I had to say goodbye to our beloved cat willow
Sue Squibb
25 Sep 2016
REPORT
Highly recommended! We were customers at the previous practice and stayed on when Steve and Sarah took over. No regrets, what a kind a caring service the whole team have provided for all our pets. Our... Read More
Highly recommended! We were customers at the previous practice and stayed on when Steve and Sarah took over. No regrets, what a kind a caring service the whole team have provided for all our pets. Our cat Biggles had a life saving operation expertly performed by Steve and he is still in fine fettle at the ripe old age of 14. Steve recently came out to the house for our final farewell to our lovely old dog Otis and we felt very grateful that he did, as it was a gentle and good farewell on his favourite spot in the garden. Thanks for your kindness at a difficult time. Read Less
Nikkie Anita Hall
30 Apr 2016
REPORT
Our beautiful Shar Pei puppy Dotty Bear was accidentally run over today (Friday). I rushed her to our vets, Hayle Vetenary Surgery for emergency assistance... Instead of "assistace" I re discovered t... Read More
Our beautiful Shar Pei puppy Dotty Bear was accidentally run over today (Friday). I rushed her to our vets, Hayle Vetenary Surgery for emergency assistance... Instead of "assistace" I re discovered the original reasons why we chose this practice. I rushed in with Dotty Bear. all 20kilos of her in my arms, crying Help Her! I didn't have to wait a second before a staff member swooped her safely from my arms and in a moment had a team helping my poor baby. Although Dotty Bears treatment was nothing short of exemplary, the treatment and compassion I was given was Heartfelt. I was given pupdates regularly and was treated so well, the entire experience was truly humbling though emotional. Dotty Bear, although poorly is back at home and safe. The Vet on duty today said "she was lucky"... We think, we are also the lucky ones to have you guys, your TEAM looking after our four legged babies. THANK YOU SO MUCH, Boxes of Thank You Chocolates on the way and a rather sore Lick Lick from Dotty Bear. Well Done to a Great Practice and Team XXXRead Less
Mike Faulds
26 Nov 2015
REPORT
Very cross. We have 6 cats who are all rescued. They are all usually well looked after by the practice. A couple of them have complex needs. Our star is one eyed Fred . We rescued him from a caravan p... Read More
Very cross. We have 6 cats who are all rescued. They are all usually well looked after by the practice. A couple of them have complex needs. Our star is one eyed Fred . We rescued him from a caravan park and he is so scared of people that in the 3 years of captivity with us he has never allowed us to touch him. He has only ever been seen twice by the vet having been sneakily trapped by us. Fred is a dear chap who has found a chum in one of our other rescue cats. Fred needs an eye operation: Nan and Sue spent 2 hours trying to catch him and the poor guy was so stressed that we had to call it off. We insure the other 5 monthly through the practice but because he can't be checked or inoculated we have agreed with the practice that we will have him treated on an ad hoc basis. We have a constant battle with fleas. One of our other cats has an allergy and has to have tablets. As we can't get near Fred he too needs a pill. So today my wife went in to pick something else up and asked for some flea pills for Fred. To her surprise the receptionist refused because he had not seen a vet since early 2014. Sue explained the situation and the answer was still no. How ridiculous is that. Fred has fleas and the surgery won't help. Not the sort of service which we are used to because people like Claire are so helpful but she wasn't serving today.Read Less
Suzanne Gumbrill
30 Oct 2015
REPORT
We are on holiday at the moment and our dog Gus needed to see a vet. So pleased we came to you. Gus was seen straight away and the vet we saw was lovely, she was called Gemma ( I think). She had all ... Read More
We are on holiday at the moment and our dog Gus needed to see a vet. So pleased we came to you. Gus was seen straight away and the vet we saw was lovely, she was called Gemma ( I think). She had all the time in the world for Gus and gave him a thorough examination. Thankyou. He seems so much better today. Read Less
Shelley Mair
23 Aug 2015
REPORT
What a fantastic vets!! Thank you to Ruth, Anny, Gemma for sorting after my Flattie Merlin after disastrous non treatment from another practice. You immediately knew what you were dealing with, gave m... Read More
What a fantastic vets!! Thank you to Ruth, Anny, Gemma for sorting after my Flattie Merlin after disastrous non treatment from another practice. You immediately knew what you were dealing with, gave me, in particular support and confidence, and even just two days post op to remove dead flesh, sort our my beautiful boys face, he is bouncing around back to his normal self. I can't thank you enough!! I should never have changed vets when we moved, lesson learnt. All vets in Redruth branch are wonderful too. I will definitely be recommending you to everyone I can! X Read Less
Lou Dann
25 Oct 2014
REPORT
We have been with Hayle vets since we brought our boy home nearly 5 years ago! From a puppy to now they have been amazing with him! In the last week though they have been outstanding, our dog has been... Read More
We have been with Hayle vets since we brought our boy home nearly 5 years ago! From a puppy to now they have been amazing with him! In the last week though they have been outstanding, our dog has been very very poorly... Resulting in surgery and actually saving our canine family member!! We are eternally grateful to Hayle vets for keeping our boy with us and curing him (even if it was self inflicted by himself!!!!). Thankyou so much to you all you really are an amazing veterinary surgery x Read Less
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Book an Appointment
Online booking unavailable
Please call
01326 375 153
Unit C/Penmarin House
Penryn Cornwall TR10 8SB
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Incorrect information? Let us know

Penryn Veterinary Surgery

Penryn, Cornwall
(11)
Unit C/Penmarin House
Penryn Cornwall TR10 8SB
We would like to thank our existing clients at Hayle for the continued support over the last 11 years.
As an introduction to many clients who may not know, here is our story so far. In 2004 we started looking for a business along the south coast, to bring our veterinary skills together with the new challenge of running a business.
After applying for a surgery in the ‘South West’ offering quality of like we jumped at the chance and found ourselves in Hayle. Having previously grown up in St Austell this was an amazing opportunity for Steve to come home.
Hayle was a fantastic challenge for us. It has developed over the years into a thriving practice with great facilities and incredible staff, both of which we are extremely proud of.
The surgery underwent development in 2010 to provide more comfortable conditions for pets, clients and staff along with ample work space and car parking.
We will continue to provide the friendly, caring and professional service you expect from us.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Lucy Handcock
2 Aug 2018
REPORT
I would like to say a big thank you to Gemma for her care of our Zeus and Toby last week. We sadly lost two beloved friends within a day of each other. I received a beautiful, thoughtful card/letter i... Read More
I would like to say a big thank you to Gemma for her care of our Zeus and Toby last week. We sadly lost two beloved friends within a day of each other. I received a beautiful, thoughtful card/letter in the post today which actually made me cry. Saying that it was heartfelt and we appreciated it very much. Thanks again LucyRead Less
Sally Hind
19 Feb 2017
REPORT
I was heart broken to have to say goodbye to my beautiful cat Sophie last month but her ending ( I think the vet's name was Ruth) could not have been kinder or gentler. Steve had treated Sophie for he... Read More
I was heart broken to have to say goodbye to my beautiful cat Sophie last month but her ending ( I think the vet's name was Ruth) could not have been kinder or gentler. Steve had treated Sophie for her cancer with care and skill and she was well until just the last few days. All of the staff were kind and compassionate. Read Less
Susan Roux
25 Jan 2017
REPORT
Brilliant staff have time to.listen and be ya shoulder especially when collecting my Crow. Marvellous team of nurses and Steve is fab . Ty all xxx
Jan Ensor
17 Jan 2017
REPORT
What would kaspar cat and i do without you all?.always caring.highly professional the best care always given.I would only trust you guys with my precious pets..Thank you.you rock
Karen Partridge
13 Jan 2017
REPORT
Thank you for your kindness and compassion when I had to say goodbye to our beloved cat willow
Sue Squibb
25 Sep 2016
REPORT
Highly recommended! We were customers at the previous practice and stayed on when Steve and Sarah took over. No regrets, what a kind a caring service the whole team have provided for all our pets. Our... Read More
Highly recommended! We were customers at the previous practice and stayed on when Steve and Sarah took over. No regrets, what a kind a caring service the whole team have provided for all our pets. Our cat Biggles had a life saving operation expertly performed by Steve and he is still in fine fettle at the ripe old age of 14. Steve recently came out to the house for our final farewell to our lovely old dog Otis and we felt very grateful that he did, as it was a gentle and good farewell on his favourite spot in the garden. Thanks for your kindness at a difficult time. Read Less
Nikkie Anita Hall
30 Apr 2016
REPORT
Our beautiful Shar Pei puppy Dotty Bear was accidentally run over today (Friday). I rushed her to our vets, Hayle Vetenary Surgery for emergency assistance... Instead of "assistace" I re discovered t... Read More
Our beautiful Shar Pei puppy Dotty Bear was accidentally run over today (Friday). I rushed her to our vets, Hayle Vetenary Surgery for emergency assistance... Instead of "assistace" I re discovered the original reasons why we chose this practice. I rushed in with Dotty Bear. all 20kilos of her in my arms, crying Help Her! I didn't have to wait a second before a staff member swooped her safely from my arms and in a moment had a team helping my poor baby. Although Dotty Bears treatment was nothing short of exemplary, the treatment and compassion I was given was Heartfelt. I was given pupdates regularly and was treated so well, the entire experience was truly humbling though emotional. Dotty Bear, although poorly is back at home and safe. The Vet on duty today said "she was lucky"... We think, we are also the lucky ones to have you guys, your TEAM looking after our four legged babies. THANK YOU SO MUCH, Boxes of Thank You Chocolates on the way and a rather sore Lick Lick from Dotty Bear. Well Done to a Great Practice and Team XXXRead Less
Mike Faulds
26 Nov 2015
REPORT
Very cross. We have 6 cats who are all rescued. They are all usually well looked after by the practice. A couple of them have complex needs. Our star is one eyed Fred . We rescued him from a caravan p... Read More
Very cross. We have 6 cats who are all rescued. They are all usually well looked after by the practice. A couple of them have complex needs. Our star is one eyed Fred . We rescued him from a caravan park and he is so scared of people that in the 3 years of captivity with us he has never allowed us to touch him. He has only ever been seen twice by the vet having been sneakily trapped by us. Fred is a dear chap who has found a chum in one of our other rescue cats. Fred needs an eye operation: Nan and Sue spent 2 hours trying to catch him and the poor guy was so stressed that we had to call it off. We insure the other 5 monthly through the practice but because he can't be checked or inoculated we have agreed with the practice that we will have him treated on an ad hoc basis. We have a constant battle with fleas. One of our other cats has an allergy and has to have tablets. As we can't get near Fred he too needs a pill. So today my wife went in to pick something else up and asked for some flea pills for Fred. To her surprise the receptionist refused because he had not seen a vet since early 2014. Sue explained the situation and the answer was still no. How ridiculous is that. Fred has fleas and the surgery won't help. Not the sort of service which we are used to because people like Claire are so helpful but she wasn't serving today.Read Less
Suzanne Gumbrill
30 Oct 2015
REPORT
We are on holiday at the moment and our dog Gus needed to see a vet. So pleased we came to you. Gus was seen straight away and the vet we saw was lovely, she was called Gemma ( I think). She had all ... Read More
We are on holiday at the moment and our dog Gus needed to see a vet. So pleased we came to you. Gus was seen straight away and the vet we saw was lovely, she was called Gemma ( I think). She had all the time in the world for Gus and gave him a thorough examination. Thankyou. He seems so much better today. Read Less
Shelley Mair
23 Aug 2015
REPORT
What a fantastic vets!! Thank you to Ruth, Anny, Gemma for sorting after my Flattie Merlin after disastrous non treatment from another practice. You immediately knew what you were dealing with, gave m... Read More
What a fantastic vets!! Thank you to Ruth, Anny, Gemma for sorting after my Flattie Merlin after disastrous non treatment from another practice. You immediately knew what you were dealing with, gave me, in particular support and confidence, and even just two days post op to remove dead flesh, sort our my beautiful boys face, he is bouncing around back to his normal self. I can't thank you enough!! I should never have changed vets when we moved, lesson learnt. All vets in Redruth branch are wonderful too. I will definitely be recommending you to everyone I can! X Read Less
Lou Dann
25 Oct 2014
REPORT
We have been with Hayle vets since we brought our boy home nearly 5 years ago! From a puppy to now they have been amazing with him! In the last week though they have been outstanding, our dog has been... Read More
We have been with Hayle vets since we brought our boy home nearly 5 years ago! From a puppy to now they have been amazing with him! In the last week though they have been outstanding, our dog has been very very poorly... Resulting in surgery and actually saving our canine family member!! We are eternally grateful to Hayle vets for keeping our boy with us and curing him (even if it was self inflicted by himself!!!!). Thankyou so much to you all you really are an amazing veterinary surgery x Read Less
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CLAIM IT HERE
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