On holiday and took my elderly terrier for sneezing issues. All very efficient, x-rays, camera and nasal procedures suggested and undertaken the following day. What they failed to inform me was the cost. My terrier had two weeks prior been under anaesthetic and had teeth out and medication at my home vets at a cost of £80, so did a quick add up in my head and didn't ask the cost, estimating £200. When I collected my terrier and was presented with the bill I was shocked! £588! I exclaimed to the receptionist that is was a lot and she asked if I had been told the price, which I answered no and then she asked if the dog was insured, which was also a no. I can only assume they expect all dogs to be insured and are therefore charging extortionate prices that the insurance companies will pay. The customer should be made aware of rough costs before making a decision to go ahead with any treatment based on these prices. My terrier is still sneezing. Read Less

Sadly, my adorable little cat Daisy had to be put to sleep yesterday. Although anyone who has been loved by a pet will know the agony of this I was overwhelmed by the kindness and compassion of all of the staff at Nute. I appreciate that it must be the hardest part of your job too but I thank you from the bottom of my heart for the dignified and respectful way that you gave my cat a peaceful death. Read Less

I had the misfortune of taking the a dog to the vet at 1.30 on a Saturday. I got a very large bill, with no warning of the potential size or cost before treatment. I wrote to complain about the size of the bill and lack of communication and received a patronising and rude reply. Very unprofessional service and the result is , I am no wiser to the injury but considerable poorer. I will not take a dog to vet out of hours because of this treatment, hoping the animal doesn't suffer whilst waiting for normal charges to apply. Read Less

After a lovely walk on Constantine Bay beach are beloved dog Impi suffered a stroke, whilst we were on holiday. We were able to see Harriet very quickly who was wonderful looking and treating her in our car. After 24 hours we had to make a heart breaking decision to let her go to sleep. At all times Harriet and the other staff were so thoughtful and considerate in helping us. The card they sent to our home address to make sure we were all OK was really appreciated. Thank you Nute's for helping us in such a lovely manner. Read Less

We had the unfortunate need to take one of our dogs to the vets while on holiday in Port Isaac from Southampton. Nute Veterinary Surgery is the Christopher Carters (our home vets) of Cornwall...home from home with confidence and the treatment we received today. Thank you to all staff Read Less

Fantastic vets . Would highly recommend to anyone . Kind and very friendly staff who helped me with my anxiety Amazing vets who are very passionate about there work . And reasured me about tobys procedures he had done . My little Toby loves Harriet Read Less

Well I couldn't thank vet Miriam Main enough for all of her support during our very difficult and sad time lately with our dog missy she really helped us through an extremely upsetting time. And if that wasn't enough we received a lovely card this morning thank you all so very very much Read Less

Thankyou again for helping my poor cats and at such a reasonable price. You are all outstanding but especially Harriet. Thanks for being great over the weekend when I called with questions more than once and then arranging to see them on the Monday. Read Less