Braemar Veterinary Clinic

We had reason to visit Braemar get.surgery because of the cat's illness. Unfortunately she had to be put to sleep. The surgery was a place of cleanliness and very welcoming staff. The vet and her staff were amazing and very comforting towards us. They talked us through the procedure needed and were so supportive. We cannot speak highly of them. A wonderful surgery and highly recommended. Read Less

Just picked up our cat BamBam after his 22 day stay at Braemar and can't thank each and every one of you enough. He's an old boy who likes his home comforts but it's always clear he's been well taken care of and given plenty of love and attention. Wouldn't think of taking him anywhere else and can't recommend Braemar highly enough. Thank you!! X Read Less

Thank you to much to Shane, Danielle & all the staff at Braemar for the amazing care they have shown to both of my dogs Suzie & Mitzy. But a special thank you for the care shown to Mitzy who we sadly had to say goodbye to yesterday. Thank you for always being at the end of a phone when I needed advice or to have a question answered & thank you for the sensitivity shown to Mitzy & myself when we had to say goodbye to her. The staff there are all great at what they do but they also seem to really genuinely care about their patients which makes all the difference. Read Less

Just recently registered my puppy with Braemar and after just one visit I couldn't wish for better veterinary care. Shane and the staff are fantastic and the care, attention and service is first class. Thank you to you all. Read Less

Sorry it's taken so long to write a review. Thank you all for looking after Buddy and Stella for the past 5 years. I've been very lucky to not have to visit you guys that much and I believe that is because of the knowledge and advice I was given by Shane and the team when I first got Buddy. Most recently thank you for the care and paramount caution that was taken with Buddy's operation. We love you guys! But we hope we don't have to see you again too soon! xx Read Less

I've just brought in an injured baby pigeon I came across lying bleeding on the pavement. It was shaking and in a bad way- I couldn't just ignore it. After ringing RSPCA they recommended that if parents were nowhere to be seen to take bird in a box to nearest vet. I showed up expecting to be told "well that's life" and have them look at me like a nutjob for bringing in a baby pigeon. Thankfully Dara, an altruist at heart, saw that I just wanted someone to look at it and do something. Anything. He not only looked at it, but checked bird all over and ultimately decided to keep him in over night to monitor- and he appreciated I was just trying my best to help. What an amazing veterinary practice that genuinely cares for animals of all shapes and sizes, no matter what. And Dara- you're a wonderful vet. Thank you. Read Less

I used Braemar for some months earlier this year with my adopted Springer spaniel, and found them to be always very professional, courteous and helpful. Fees were quite steep on my income but that's very likely vet clinics in general rather than Braemar in particular. Sadly I had to have my lovely dog put down, and this was done at the clinic, in a sympathetic and straightforward way. The only quibble I would have is that I was charged for the consultation about it the day before, when I went in to talk to one of the vets on the advice of the Dogs' Trust - I spoke to a vet and she recommended putting the dog down. (He was a rescue dog and had shown for about 80% of the time I'd had him serious aggression and biting that all experts including paid trainers that I used and consulted with thought would not go away; the general consensus was that as he had been seriously abused, even with intensive work he would not get better. I was also terrified about the three and four year olds in my street who would run up and hug him. The trainer I paid to work with him for two weeks assessed him as irrecoverable, mostly because of the neglect/abuse and also (possibly) for neurological reasons. My dog just got so aggressive in the last couple of months - the vet said probably because he knew he was safe in his new home so no longer had to be on his best behaviour. It was immensely sad and I am still furious about his original family who treated him so badly. Sharing all this in case it helps rescue dog owners; really hope no-one else has to go through this!)Anyway, I was charged £20 by Braemar for the consultation - fair enough that I used the vet's time, and again this is probably standard for the industry, but the vet had no appointments at the time as it was late in the afternoon (the reception staff told me this when I rang that morning), and I was in floods of tears by this point too. I think it would have been a nice gesture to waive the fee in those circumstances - once I explained my dog's history, the vet was adamant that he should be put down and this was fine as her professional opinion, But I was talking to her for less than five minutes, she had no other appointments at the time, and I was a regular customer.  I do think £20 was a bit exploitative, as was the staff insisting on it, especially as I was very upset, needed tissues etc. (This is (honestly not about the money, more that I was so upset and  it just felt a bit grabbing.)Still a very professional, clean and friendly clinic though, and their website is excellent, with loads of info on all types of pets. Just think a bit of compassion might have been more user-friendly instead of asking someone in clear hysterics for an hour's fee for three minutes' talk . This is more of a feedback thing than a criticism - maybe they could put a different system in place. Thanks overall though for being massively tactful and professional when 'the deed' was done the next day :( Read Less