20 Reviews

The Glenburn Veterinary Surgery

Newtownabbey, County Antrim
General Info
We are a mixed veterinary practice with a long established reputation for providing care of the highest quality for both small and large animals. We have three branches in Crumlin (Tel 9445 2226), Lisburn (Tel 9266 0277) and Glengormley (Tel 9084 9350), with 6 vets, 4 nurses and 8 receptionists.
We provide a wide range of state-of-the-art services for your pet to ensure their care and comfort. We also have our own 24 hour emergency cover for registered clients to ensure your pet receives attention from your regular vet who has access to all relevant clinical notes.
Reviews
Iris McVicker
10 Oct 2023
REPORT
Love this vets practice. Always really understanding. Ollie was there today cos mummy was worried about him not eating and drinking for about three days. Lethargic. Not his usual bouncy srlf. He wa... Read More
Love this vets practice. Always really understanding. Ollie was there today cos mummy was worried about him not eating and drinking for about three days. Lethargic. Not his usual bouncy srlf. He wasn't himself. I was concerned. He's only 11 months old. The receptionist couldn't be helpful enough. The vet was really professional and put me at ease even though I knew I was probably fussing. Turns out. There's nothing wrong with him. Wee sod. He didn't eat much or drink for three days !!! All checks were made temperature. Glands etc. Cost me money. I gave off to him. I was only joking .... But I'm so glad they were so understanding . Read Less
Jacqueline M.
7 Nov 2018
REPORT
Cold and business like.wanted to put my little dog to sleep.i changed vets and what a difference,shes now doing well.
Debbie Galloway
15 Jul 2018
REPORT
Have been taking our cat here for years....very friendly, professional and helpful
Jonathan Kerr
5 Jun 2018
REPORT
They did a great job when my cat got knocked by a car. Very caring
Stephen J Weatherup
22 May 2018
REPORT
Been with this Veterinary Practice now for over 10 Years and they are Superb! The Staff are always so friendly and always give your Pet the best service possible!
Sally Mallon
30 Apr 2018
REPORT
Need urgently to see vet regarding the cat. Called and they were able to see me. Very helpful and gave me advice regarding cats as this one just turned up at our door. Very helpful. Please with the s... Read More
Need urgently to see vet regarding the cat. Called and they were able to see me. Very helpful and gave me advice regarding cats as this one just turned up at our door. Very helpful. Please with the service. Read Less
Jim McCullough
17 Apr 2018
REPORT
Staff are very helpful and vets really explain the health issues with our dog 🐢
Jane Healy
19 Dec 2017
REPORT
Love this vets. Have been bringing my pets for years.
Judith Wafd
17 Oct 2017
REPORT
I have been visiting here over 40 years. Very helpful, friendly, sincere staff and vets themselves
Bob Watters
14 May 2017
REPORT
Always very helpful.
Paula Grimley
20 Apr 2017
REPORT
Good friendly efficient staff.
Paul Gill
23 Feb 2017
REPORT
Used them for numerous years. Can't fault them at all.
Melanie Fitzpatrick
7 Feb 2017
REPORT
Caring staff with excellent facilities
Alex Trainor
7 Feb 2017
REPORT
Very friendly helpful and professional. Made me feel at ease and comfortable leaving my dog in to get spayed. Dog recovered quick very happy with service. Didnt get 5 star as thought bit on pricey sid... Read More
Very friendly helpful and professional. Made me feel at ease and comfortable leaving my dog in to get spayed. Dog recovered quick very happy with service. Didnt get 5 star as thought bit on pricey side but suppose you pay for the great service. Read Less
Adam McCartney
18 Jan 2017
REPORT
Great vets. The staff are all so nice and it's very easy to get a quick appointment. They also don't try and sell you a bunch of pet products unless owning them is beneficial to your pet.
Rosanna H.
7 May 2015
REPORT
I'm very surprised to see all the good reviews for this vet as I personally had an awful experience using them this week, perhaps I was simply an unlucky minority.!I have two kitten that I booked in t... Read More
I'm very surprised to see all the good reviews for this vet as I personally had an awful experience using them this week, perhaps I was simply an unlucky minority.!I have two kitten that I booked in to be neutered and given their first vaccines. I took them to this vet after arranging an appointment over the phone and my first impressions were very good of the surgery. I was quickly invited into the room where the vet checked the cats over. She advised that one of my cats had a umbilical hernia which she would have to repair (which on research I have later found she was referring to the umbilical ring every cat has and certainly did not need operated on) but I agreed she could and she advised the other one wouldn't need operated on. I then left my cats in her care and asked if I could pay in advance at reception as I would be working to 9pm that evening, and wouldn't be the person collecting them at 5pm. They said this wasn't possible and I would have to pay over the phone before they were collected which I reluctantly agreed to. As I dote over my cats, I was worried about them, and the vet assured when I called later I would be able to find out how the procedures had went. So off I went to work.On my lunch break I called to enquire about this procedure and pay the bill. I called and explained that this was the purpose of my call and the receptionist was very short and snappy and said that'll be Β£190.30 and you can collect then at 5pm. I was shocked at this but explained I wouldn't be picking them up and needed to pay the bill, she didn't tell me how my cats were atall! and began taking my card details. I was informed the bill would be Β£100 previously so was shocked by the cost of the bill but didn't argue the cost as wanted to wait to see the receipt later. The receptionist put me on hold for over 15 minutes and returned to tell me my card was declined , knowing I had more than sufficient funds I told her she must of got a number wrong, to which she was again rude and snappy, replying is was declined, I mustn't have sufficient funds and asking how I was going to afford the bill -which I found degrading and embarrassing!. I proceeded to give her my details again and of course it was accepted straight away but no apology was offered and she quickly ended the call. Later that evening when I returned home i discovered the vet had performed the same 'umbilical hernia repair' on my other cat which she told me was okay. She did this procedure without my permission and both of these incisions for the procedure were stitched up very untidily! She advised for me to return in 3 weeks for there next course of vaccinations but I'll be going else where, as I feel both my cats and myself were treated poorly and overcharged. Read Less
Judith C.
5 Sep 2010
REPORT
I used to frequent this place more than I'd have cared to when my cat was still alive. She'd always been sickly, so trips to the vet were a pretty regular occurrence.I always found the staff at Glenbu... Read More
I used to frequent this place more than I'd have cared to when my cat was still alive. She'd always been sickly, so trips to the vet were a pretty regular occurrence.I always found the staff at Glenburn to be patient, attentive and, above all, good at what they do.Like any vet's, it's not cheap, but then, you can't put a price on your pet's health, can you? Read Less
Ben M.
1 Sep 2010
REPORT
Background story. Β About a year ago, my delightful children were torturing me to let them have a cat, and torturing is not a word that I use lightly. Β When, inevitably, I caved in, we ended up with a ... Read More
Background story. Β About a year ago, my delightful children were torturing me to let them have a cat, and torturing is not a word that I use lightly. Β When, inevitably, I caved in, we ended up with a creature with the charming moniker of Jasmine living in our house. Β I have another name for it, but it's not one that I could possibly relate to you here, or indeed say in front of the kids. It loves nothing more than to stick its claws into my toes.So, we ended up going to Glenburn for all the usual new kitten/pet stuff, and the staff were very nice, and even made light of my opinions of cats.It turns out, however, that our cat has a taste for starting fights with other neighbourhood cats. Β Jasmine is rubbish at fighting and every time, she sustains a new and interesting injury. Β We have been to Glenburn about, ooh, once a month in the last year and the staff, and what they charge to repair our useless cat, have been faultless.This sounds more like a review of my awful pet, but should your undoubtedly beloved hamster (or whatever else) have a problem, I guarantee you that the vets here will sort it out, be charming to you, and not charge you a king's ransom. Read Less
Suzi B.
4 Aug 2010
REPORT
Glenburn Vetinary Surgeon is where we used to take our cat before we discovered Doherty's in Carrick (see review) This vets was always reliable, honest and most importantly comfortable for our cat so ... Read More
Glenburn Vetinary Surgeon is where we used to take our cat before we discovered Doherty's in Carrick (see review) This vets was always reliable, honest and most importantly comfortable for our cat so Β we always felt reassured. It's a good vets and I would recommend it for people in the area. We just felt happier attending the Doherty's clinic but I'm sure everyone has different needs for their pets. Glenburn have been running their surgery in this area for over 20 years and I'm sure they will continue to do so for a long time. I haven't heard any bad stories about them, as is becoming more increasing with vets nowadays. You can depend on Glenburn to be a reliable and friendly surgery where you can be sure your animal will be comfortable. We all know that no pet ever likes the vet but they may as well be comfortable in their surroundings and they certainly are here. Read Less
Colm H.
29 Jun 2010
REPORT
As I have a tiny, mischievous terrier, it is understandable that I tend to visit the vet a lot. My little dog Rocco is never really ever out of trouble and the vets that are here are always able to pu... Read More
As I have a tiny, mischievous terrier, it is understandable that I tend to visit the vet a lot. My little dog Rocco is never really ever out of trouble and the vets that are here are always able to put him right. They are patient, polite and courteous, which is really good as my dog has none of these traits himself. There is a good selection of toys and food to buy at the reception as well. They cater for most household pets.The yearly vaccination of a booster and kennel cough is fifty pounds. The times when Rocco and I visit the vet with a problem or symptom tend to cost around twenty five pounds for an appointment. This does not include the price of the medicine, which is surprisingly expensive for a little dog. They are able to book appointments as well. This is advisable as anytime outside 9am to 5pm tends to be very busy indeed. Read Less
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Book an Appointment
Online booking unavailable
Please call
028 90849350
384 Antrim Road
Newtownabbey County Antrim BT36 5EJ
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
09:30AM-10:30AM
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The Glenburn Veterinary Surgery

Newtownabbey, County Antrim
(20)
384 Antrim Road
Newtownabbey County Antrim BT36 5EJ
We are a mixed veterinary practice with a long established reputation for providing care of the highest quality for both small and large animals. We have three branches in Crumlin (Tel 9445 2226), Lisburn (Tel 9266 0277) and Glengormley (Tel 9084 9350), with 6 vets, 4 nurses and 8 receptionists.
We provide a wide range of state-of-the-art services for your pet to ensure their care and comfort. We also have our own 24 hour emergency cover for registered clients to ensure your pet receives attention from your regular vet who has access to all relevant clinical notes.
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
09:30AM-10:30AM
Iris McVicker
10 Oct 2023
β˜†β˜†β˜†β˜†β˜†
REPORT
Love this vets practice. Always really understanding. Ollie was there today cos mummy was worried about him not eating and drinking for about three days. Lethargic. Not his usual bouncy srlf. He wa... Read More
Love this vets practice. Always really understanding. Ollie was there today cos mummy was worried about him not eating and drinking for about three days. Lethargic. Not his usual bouncy srlf. He wasn't himself. I was concerned. He's only 11 months old. The receptionist couldn't be helpful enough. The vet was really professional and put me at ease even though I knew I was probably fussing. Turns out. There's nothing wrong with him. Wee sod. He didn't eat much or drink for three days !!! All checks were made temperature. Glands etc. Cost me money. I gave off to him. I was only joking .... But I'm so glad they were so understanding . Read Less
Jacqueline M.
7 Nov 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Cold and business like.wanted to put my little dog to sleep.i changed vets and what a difference,shes now doing well.
Debbie Galloway
15 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Have been taking our cat here for years....very friendly, professional and helpful
Jonathan Kerr
5 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They did a great job when my cat got knocked by a car. Very caring
Stephen J Weatherup
22 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Been with this Veterinary Practice now for over 10 Years and they are Superb! The Staff are always so friendly and always give your Pet the best service possible!
Sally Mallon
30 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Need urgently to see vet regarding the cat. Called and they were able to see me. Very helpful and gave me advice regarding cats as this one just turned up at our door. Very helpful. Please with the s... Read More
Need urgently to see vet regarding the cat. Called and they were able to see me. Very helpful and gave me advice regarding cats as this one just turned up at our door. Very helpful. Please with the service. Read Less
Jim McCullough
17 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Staff are very helpful and vets really explain the health issues with our dog 🐢
Jane Healy
19 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Love this vets. Have been bringing my pets for years.
Judith Wafd
17 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been visiting here over 40 years. Very helpful, friendly, sincere staff and vets themselves
Bob Watters
14 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Always very helpful.
Paula Grimley
20 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Good friendly efficient staff.
Paul Gill
23 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Used them for numerous years. Can't fault them at all.
Melanie Fitzpatrick
7 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Caring staff with excellent facilities
Alex Trainor
7 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very friendly helpful and professional. Made me feel at ease and comfortable leaving my dog in to get spayed. Dog recovered quick very happy with service. Didnt get 5 star as thought bit on pricey sid... Read More
Very friendly helpful and professional. Made me feel at ease and comfortable leaving my dog in to get spayed. Dog recovered quick very happy with service. Didnt get 5 star as thought bit on pricey side but suppose you pay for the great service. Read Less
Adam McCartney
18 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Great vets. The staff are all so nice and it's very easy to get a quick appointment. They also don't try and sell you a bunch of pet products unless owning them is beneficial to your pet.
Rosanna H.
7 May 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I'm very surprised to see all the good reviews for this vet as I personally had an awful experience using them this week, perhaps I was simply an unlucky minority.!I have two kitten that I booked in t... Read More
I'm very surprised to see all the good reviews for this vet as I personally had an awful experience using them this week, perhaps I was simply an unlucky minority.!I have two kitten that I booked in to be neutered and given their first vaccines. I took them to this vet after arranging an appointment over the phone and my first impressions were very good of the surgery. I was quickly invited into the room where the vet checked the cats over. She advised that one of my cats had a umbilical hernia which she would have to repair (which on research I have later found she was referring to the umbilical ring every cat has and certainly did not need operated on) but I agreed she could and she advised the other one wouldn't need operated on. I then left my cats in her care and asked if I could pay in advance at reception as I would be working to 9pm that evening, and wouldn't be the person collecting them at 5pm. They said this wasn't possible and I would have to pay over the phone before they were collected which I reluctantly agreed to. As I dote over my cats, I was worried about them, and the vet assured when I called later I would be able to find out how the procedures had went. So off I went to work.On my lunch break I called to enquire about this procedure and pay the bill. I called and explained that this was the purpose of my call and the receptionist was very short and snappy and said that'll be Β£190.30 and you can collect then at 5pm. I was shocked at this but explained I wouldn't be picking them up and needed to pay the bill, she didn't tell me how my cats were atall! and began taking my card details. I was informed the bill would be Β£100 previously so was shocked by the cost of the bill but didn't argue the cost as wanted to wait to see the receipt later. The receptionist put me on hold for over 15 minutes and returned to tell me my card was declined , knowing I had more than sufficient funds I told her she must of got a number wrong, to which she was again rude and snappy, replying is was declined, I mustn't have sufficient funds and asking how I was going to afford the bill -which I found degrading and embarrassing!. I proceeded to give her my details again and of course it was accepted straight away but no apology was offered and she quickly ended the call. Later that evening when I returned home i discovered the vet had performed the same 'umbilical hernia repair' on my other cat which she told me was okay. She did this procedure without my permission and both of these incisions for the procedure were stitched up very untidily! She advised for me to return in 3 weeks for there next course of vaccinations but I'll be going else where, as I feel both my cats and myself were treated poorly and overcharged. Read Less
Judith C.
5 Sep 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
I used to frequent this place more than I'd have cared to when my cat was still alive. She'd always been sickly, so trips to the vet were a pretty regular occurrence.I always found the staff at Glenbu... Read More
I used to frequent this place more than I'd have cared to when my cat was still alive. She'd always been sickly, so trips to the vet were a pretty regular occurrence.I always found the staff at Glenburn to be patient, attentive and, above all, good at what they do.Like any vet's, it's not cheap, but then, you can't put a price on your pet's health, can you? Read Less
Ben M.
1 Sep 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
Background story. Β About a year ago, my delightful children were torturing me to let them have a cat, and torturing is not a word that I use lightly. Β When, inevitably, I caved in, we ended up with a ... Read More
Background story. Β About a year ago, my delightful children were torturing me to let them have a cat, and torturing is not a word that I use lightly. Β When, inevitably, I caved in, we ended up with a creature with the charming moniker of Jasmine living in our house. Β I have another name for it, but it's not one that I could possibly relate to you here, or indeed say in front of the kids. It loves nothing more than to stick its claws into my toes.So, we ended up going to Glenburn for all the usual new kitten/pet stuff, and the staff were very nice, and even made light of my opinions of cats.It turns out, however, that our cat has a taste for starting fights with other neighbourhood cats. Β Jasmine is rubbish at fighting and every time, she sustains a new and interesting injury. Β We have been to Glenburn about, ooh, once a month in the last year and the staff, and what they charge to repair our useless cat, have been faultless.This sounds more like a review of my awful pet, but should your undoubtedly beloved hamster (or whatever else) have a problem, I guarantee you that the vets here will sort it out, be charming to you, and not charge you a king's ransom. Read Less
Suzi B.
4 Aug 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
Glenburn Vetinary Surgeon is where we used to take our cat before we discovered Doherty's in Carrick (see review) This vets was always reliable, honest and most importantly comfortable for our cat so ... Read More
Glenburn Vetinary Surgeon is where we used to take our cat before we discovered Doherty's in Carrick (see review) This vets was always reliable, honest and most importantly comfortable for our cat so Β we always felt reassured. It's a good vets and I would recommend it for people in the area. We just felt happier attending the Doherty's clinic but I'm sure everyone has different needs for their pets. Glenburn have been running their surgery in this area for over 20 years and I'm sure they will continue to do so for a long time. I haven't heard any bad stories about them, as is becoming more increasing with vets nowadays. You can depend on Glenburn to be a reliable and friendly surgery where you can be sure your animal will be comfortable. We all know that no pet ever likes the vet but they may as well be comfortable in their surroundings and they certainly are here. Read Less
Colm H.
29 Jun 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
As I have a tiny, mischievous terrier, it is understandable that I tend to visit the vet a lot. My little dog Rocco is never really ever out of trouble and the vets that are here are always able to pu... Read More
As I have a tiny, mischievous terrier, it is understandable that I tend to visit the vet a lot. My little dog Rocco is never really ever out of trouble and the vets that are here are always able to put him right. They are patient, polite and courteous, which is really good as my dog has none of these traits himself. There is a good selection of toys and food to buy at the reception as well. They cater for most household pets.The yearly vaccination of a booster and kennel cough is fifty pounds. The times when Rocco and I visit the vet with a problem or symptom tend to cost around twenty five pounds for an appointment. This does not include the price of the medicine, which is surprisingly expensive for a little dog. They are able to book appointments as well. This is advisable as anytime outside 9am to 5pm tends to be very busy indeed. Read Less
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