Have tried for the past few weeks to make contact with a member of the equine team by telephone.Was assured by reception staff and one in particular who undertook to either ensure the vet called me back or to be in touch with me herself last Monday after speaking with the vet about my enquiry but have had no response.Made a further call a few days ago and was again advised that someone would call me back.No one did.Very disrespectful and inefficient way to deal with a potentially new equine owning client.Won’t be bothering further with this establishment Read Less

Definitely recommend them! The Phone Service very pleasant and accomodating. The vets and staff when i had to take my mare were very proffesional and helpful, i cant recall the name of the girl who checked her over and took the scans, but she handled my sharp, stubborn mare in firm but non threatening, knowledgeableway, she responded well to her, finding problems quickly and finding solutions. Then big thank you to Eric whom she consulted, clear diagnosis and advice. And, last but not least, for offering help to load when realized we had problems, as my mare had a big scare beforehand , and although loads of work made her loading at home within couple minutes, that was her first time unloading out the yard 🙈 Big thank you to Eric, who came up to offer help then said to me u may need just time, but call out if u need more help; and stepped down giving us time, not judging☺️thats exactly what we needed Eric thank you so much. Read Less