Abbey Veterinary Centre
Chester le Street, County Durham
General Info
We provide a superb standard of care for pets and peace of mind for clients. Our Vets, Nurses and receptionists are committed to provide a caring and professional service. We are a modern practice with the latest equipment but ultimately we feel that our caring attitide is what sets us apart as a pet-centred practice.
Team
Christopher Robinson
Veterinarian
Josephine Brant-Smith
Veterinarian
Catherine Foreman
Veterinarian
Rebecca Jackson
Veterinarian
Monique Klein
Veterinarian
Annet Krabbenborg
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Christine & Barry Robertson
13 Apr 2021
REPORT
**********PLEASE PLEASE READ**************
If your animals are your family please AVOID this vets, money making business, prescribe medication which is not needed, miss diagnosis and fail to recognise...
**********PLEASE PLEASE READ**************
If your animals are your family please AVOID this vets, money making business, prescribe medication which is not needed, miss diagnosis and fail to recognise serious illness, never see the same vet like one review said young inexperienced veterinary trainees my list could go on. Our brief story after treatment for continuous hot spots recurring, urine infections not being diagnosed properly with the result being our dog was diagnosed with incontinence and prescribed incurin for over a year. Blood test taken showing raised white blood cells urine showing high levels of protein. Ulcer on paw.. Yes something not right here we took our dog to another vet skin scrapes were taken and biopsy bloods ect. Results were back within a week **Cutaneous epitheliotropic T-cell lymphoma** Our beloved girl grew her Angel wings 4 weeks later.
All of our girls history, illness should have been picked up on and vets should have had the knowledge and experience to diagnose with all evidence on file there was something seriously wrong with our dear girl. Thank you for taking time to read....
Eunice mcguigan
21 Jan 2020
REPORT
The best vets I have found !! Thank you for tearing my dog with respect .
Samantha Bradley
12 Jul 2018
REPORT
Absolutely fantastic! The staff here are real animal lovers and treated my dog they way I treat my dog- like one of the family! Really personal and friendly. I have felt at other vets they are very pr...
Absolutely fantastic! The staff here are real animal lovers and treated my dog they way I treat my dog- like one of the family! Really personal and friendly. I have felt at other vets they are very profit based and impersonal, abbey feels like they do the right thing for pet and owner.
Tracey Finkle
16 Jun 2018
REPORT
Abbey vets have been looking after our dogs for 10 years. The care and attention we have received has been outstanding.
Susan Keith
16 May 2018
REPORT
Always a warm welcome by the lovely reception team. Vets always listen to your concerns and are very kind and caring.
Dogs love their monthly visit to the groomers!
Would highly recommend
zoe broadbelt
27 Apr 2018
REPORT
Gifted vet with my rabbit. Never been so calm and well cared for by a truly gifted vet (Dimtri) superb visit and receptionist / nurse very helpful 10/10 . Thank you
Building - clean with separate are...
Gifted vet with my rabbit. Never been so calm and well cared for by a truly gifted vet (Dimtri) superb visit and receptionist / nurse very helpful 10/10 . Thank you
Building - clean with separate area for cats and small animals - dogs have their own area in the waiting room. Superb practice
Disappointed
4 Apr 2018
REPORT
Have been with Abbey since it first opened in Durham many many years ago and they've looked after 2 generations of my dogs. However, since Mr Whalley sold the practice to a national 'chain' followed a...
Have been with Abbey since it first opened in Durham many many years ago and they've looked after 2 generations of my dogs. However, since Mr Whalley sold the practice to a national 'chain' followed a couple of years later by Chris Robinson leaving in 2018 the service has gone way down hill and drastically so. Too many young and inexperienced new vets, no continuity of care ( never see the same face twice), no one 'knows' the pets history any more they just read the last entry on the record and prices have gone up and up and up. I think the 'care' has gone and it's just a business out to make a profit like any other,
Allen Newton
13 Mar 2018
REPORT
Thank you to everyone at abbey vets. The girls on reception and the vets themselves. Iv been visiting Abbey vets for 5 years on a regular basis with my little dog who has lots of problems. On each vis...
Thank you to everyone at abbey vets. The girls on reception and the vets themselves. Iv been visiting Abbey vets for 5 years on a regular basis with my little dog who has lots of problems. On each visit both myself and my dog have been warmly looked after. They care so much for your pet and there owner. Excellent practice. Once again thank you Abbey vets.
neil webster
11 Jan 2018
REPORT
We lost our beloved cocker spaniel Bobby last year even though this practice tried extremely hard to save him!!! Now ... 1 year on we have a cocker Spanial puppy and it wasn't a desision for us to fin...
We lost our beloved cocker spaniel Bobby last year even though this practice tried extremely hard to save him!!! Now ... 1 year on we have a cocker Spanial puppy and it wasn't a desision for us to find a vetinary practice as we have every faith in Abbey, Chester-le-Steeet
PetLover
4 Jan 2018
REPORT
Abbey used to be the best Vets in the N.E. before being sold a couple of years ago to a national company. Now they are no better than any other. Prices have gone up. Never see the same face twice. Per...
Abbey used to be the best Vets in the N.E. before being sold a couple of years ago to a national company. Now they are no better than any other. Prices have gone up. Never see the same face twice. Personal service a distant memory. Shame :(
Emma George
9 Dec 2017
REPORT
Very friendly receptionists, very friendly knowledgeable vets! Great pet store! My dog loves going 🐕 💚 👍
Anne Banks
8 Dec 2017
REPORT
I totally disagree with the lady who claimed to have poor service, I have been with Abbey for fourteen years and they have looked after both my dogs and a cat. I have never had anything but excellent...
I totally disagree with the lady who claimed to have poor service, I have been with Abbey for fourteen years and they have looked after both my dogs and a cat. I have never had anything but excellent service. I have found all the staff thoughtful and caring and nothing is ever too much trouble, I recommend Abbey to everyone
Josie Brant
25 Nov 2017
REPORT
A fantastic vets to work for. Most importantly the standard of care given to pets is extremely high- the team here care for every individual animal. There is a gold standard approach to diagnosing cas...
A fantastic vets to work for. Most importantly the standard of care given to pets is extremely high- the team here care for every individual animal. There is a gold standard approach to diagnosing cases, a highly qualified vet and nursing team with expertise and experience in surgery, imaging and medicine. Further training and CPD is fully supported. Plus the clients are lovely.
Victoria Slack
4 Sep 2017
REPORT
I left this vets due to poor service and unknowledgeable staff and only made an appointment today because it was urgent. The reception told me to hurry and leave straight away in order to keep my appo...
I left this vets due to poor service and unknowledgeable staff and only made an appointment today because it was urgent. The reception told me to hurry and leave straight away in order to keep my appointment. 15 minutes later and arriving on time I was told there is an hours wait. Thoughtless and money grabbing, terrible service and poor veterinary service and expertise.
Stephen Kemp
11 Jan 2017
REPORT
Been with Abby vets when they first opened the Durham branch and all my dogs have been with them and now our new pup poppy is registered there and won't go passed them
Dionne Anthony
15 Dec 2016
REPORT
When I bought my puppy I registered him at my nearest vets which wasn't abbey vets and I was really upset at the way they handled my pup and their attitude with me as a customer so I thought it was be...
When I bought my puppy I registered him at my nearest vets which wasn't abbey vets and I was really upset at the way they handled my pup and their attitude with me as a customer so I thought it was best to change, I decided to go with Abbey vets, they welcomed both me and my puppy and bent over backwards so us to ensure his injections were given the correct time! Now my pup is having weekly visits for treatment and I can't thank the team enough, surprisingly Cole runs into the vets (which I know many dogs don't) and just feel so reassured when I leave him that he's in safe caring hands! I honestly couldn't recommend the place enough! Every single person I have met there is so so lovely!!
Sam Baker
26 Nov 2016
REPORT
Thank you to the wonderful staff at Abbey in Durham. Mist is doing wonderfully post op and it is a pleasure to deal with staff who like big dogs.
Shirley Smith
21 Nov 2016
REPORT
Looked after us and our beautiful Oz when his time came . Dignity understanding and explained and gave us choices. Recommend highly. We came to Abbey after being with another Vet for over 10 years. A...
Looked after us and our beautiful Oz when his time came . Dignity understanding and explained and gave us choices. Recommend highly. We came to Abbey after being with another Vet for over 10 years. Abbey are just lovely. All staff are wonderful- my other two are registered with Abbey.
Hannah Wallis
25 Oct 2016
REPORT
Thank you so much to the lovely people at the Durham Abbey Vets who managed to squeeze in an appointment for the pooch while we're on hols. Absolutely lovely staff!
Louise Collingwood
22 Oct 2016
REPORT
We have been to Abbey numerous times over the last 8 months for various reasons and each time they have been very welcoming, very gentle and reassuring with our greyhound and very thorough in treatmen...
We have been to Abbey numerous times over the last 8 months for various reasons and each time they have been very welcoming, very gentle and reassuring with our greyhound and very thorough in treatment advice etc... Dave was under anaesthetic this week to have a scale and polish and had to have a tooth out, I was anxious but they rang me twice to keep me up to date with his recovery, which was very reassuring. I also use the grooming service and again, they are brilliant, patient and gentle with him, he loves Gemma in the groomers ! Thank You to all the staff there
Mary Holmes
20 Oct 2016
REPORT
I would really like to thank Chris Robinson for his wonderful care for Sorrell throughout her life but particularly today when it came to the time to say fare well. Sorrell adored Chris and Steve and...
I would really like to thank Chris Robinson for his wonderful care for Sorrell throughout her life but particularly today when it came to the time to say fare well. Sorrell adored Chris and Steve and I really appreciated that special bond she developed with him. All the staff at Abbey are brilliant but for Sorrell it was always a pleasure for her to see Chris no matter what was wrong. She had absolute trust in him.
stephanie fawell
8 Oct 2016
REPORT
Fantastic experience again. Ive been a customer at Abbey vets for 3yrs now. Wouldn't go anywhere else. They a friendly and professional. Very knowledgeable staff. Trust them to look after our dog. I k...
Fantastic experience again. Ive been a customer at Abbey vets for 3yrs now. Wouldn't go anywhere else. They a friendly and professional. Very knowledgeable staff. Trust them to look after our dog. I know they will look after her.
They have a fabulous shop for all animal types. Its well stocked and reasonably priced. There is an onsite groomers. I personally havent used them as my dog doesnt need to go. Its always busy and the girls are lovely and friendly.
Always a warm welcome xx
Jenny Mitchell
29 Sep 2016
REPORT
Let's face it nobody really wants to take their pets to the vets but I have to say this surgery is absolutely fantastic. From the minute you walk in you are made to feel welcome, the receptionists are...
Let's face it nobody really wants to take their pets to the vets but I have to say this surgery is absolutely fantastic. From the minute you walk in you are made to feel welcome, the receptionists are lovely and always make a fuss of my dog. The shop is so well stocked and the prices are reasonable. Wouldn't go anywhere else.
Margaret Maggie Hayden
25 Jul 2016
REPORT
Kizzi getting treatment for her anal glands full of beans when she returned home thank you Abbey vets . always a pleasure to pop in and get a lovely welcome great service once again from the lady vet ...
Kizzi getting treatment for her anal glands full of beans when she returned home thank you Abbey vets . always a pleasure to pop in and get a lovely welcome great service once again from the lady vet who always gives good advice . Would never go anywhere else *****
Sarah Menday
20 Jun 2016
REPORT
I may have left a review at another date but I feel I need to do it now. Baxter was in today following a long period without being able to get him in to be groomed. He not only looks and smells amazin...
I may have left a review at another date but I feel I need to do it now. Baxter was in today following a long period without being able to get him in to be groomed. He not only looks and smells amazing but he is in such a relaxed mood and always is when he gets back. He has had a bad experience of a particular local groomers who cut him and the constantly complained about him. He seems to be reluctant to go in every time but when I spy him thriving the window he's on the table looking like he owns the place Hope he behaved himself today and thank you very very much!
lynora smith
25 Feb 2016
REPORT
Changed to abbey vets when my old vets closed down. From the first visit we felt that everyone who worked there would do the best they could for Alfie and us. Alfie is now on the way back to normal a...
Changed to abbey vets when my old vets closed down. From the first visit we felt that everyone who worked there would do the best they could for Alfie and us. Alfie is now on the way back to normal after having treatment for his hypersensitivity to a lot of foods. Well done everyone.
Sonali Craddock
8 Feb 2016
REPORT
Chris is fantastic, it's always a delight when I see him with my Indian mixed breed. Today he completely calmed both me and Kaiser and our consultation was squashed in the corner of a room as that's w...
Chris is fantastic, it's always a delight when I see him with my Indian mixed breed. Today he completely calmed both me and Kaiser and our consultation was squashed in the corner of a room as that's where Kaiser was most comfortable. Clear to see he loves animals. Thank you.
colleen chapman
4 Feb 2016
REPORT
I have been using Abbey Vets for more than 18 years. I have recommended them to many people, including my own customers, (I'm a Pet Sitter), and having several pets of my own, all registered to Abbey...
I have been using Abbey Vets for more than 18 years. I have recommended them to many people, including my own customers, (I'm a Pet Sitter), and having several pets of my own, all registered to Abbey, I've had no problems with their service over the years (and I've used them a lot!) However, I think they could offer a better service by operating an on-site "out-of-hours" practice for emergencies (as they used to do many years ago and as Cestria Vets do. Vets Now in Gateshead is too far in a real emergency and they have no access to your pets records). They could also offer more incentives, such as vaccinations for life (as Vets4Pets do); plus their charges are on the high side (lots of people I know have commented on this). I'm sure if Abbey asked their customers if they would like these options (and no doubt many other options which other Vets possibly offer), they would definitely say "yes"! Overall, a very good well run vets, offering a high standard of care, with lots of experienced/knowledgeable staff and all handled in the correct manner and with compassion and care.
Gillian Cowie
8 Jan 2016
REPORT
Saw one of my girls as an emergency dealt with the problem under local and relieved her pain, tablets now getting her back to normal and pleased to say didn't get a shock when got the bill which was a...
Saw one of my girls as an emergency dealt with the problem under local and relieved her pain, tablets now getting her back to normal and pleased to say didn't get a shock when got the bill which was a pleasant surprise.
Sarah Turnbull
8 Jan 2016
REPORT
The staff and Vets are always welcoming and will always answer any questions or concerns we have. The pet shop is amazing and has everything we needs. When we have to go to the vets they always take g...
The staff and Vets are always welcoming and will always answer any questions or concerns we have. The pet shop is amazing and has everything we needs. When we have to go to the vets they always take good care of Dexter. Most importantly Dexter loves going!
David Glynn
7 Jan 2016
REPORT
Moving abroad is never easy and moving 11,000 miles to New Zealand needs thought when you have a pet due to the strict biosecurity laws.
Abbey vets Chester Le Street helped us line everything up to e...
Moving abroad is never easy and moving 11,000 miles to New Zealand needs thought when you have a pet due to the strict biosecurity laws.
Abbey vets Chester Le Street helped us line everything up to ensure our cat was ready to travel just before us. Rabies vaccines, worming, flea treatments, certification, all carried out professionally. The guys did have to do some research on New Zealand's particular requirements as they change regularly but they took this as a project and everything went like clockwork.
It's been 9 months now and we are all settled in Auckland, New Zealand. We moved in March and our cat stayed in quarantine for 3 weeks in NZ before we could pick her up. She is enjoying the Kiwi sunshine and laid-back lifestyle now.
Many thanks Abbey Nets
Claire, Dave, Tyler and Chompski the cat.
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Book an Appointment
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Please call
0191 3871881
Pelton Fell Road
Chester le Street County Durham DH2 2NG
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
09:00AM-17:00PM
Popular Hours
6a
12p
6p
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Abbey Veterinary Centre
Chester le Street, County Durham
Pelton Fell Road
Chester le Street County Durham DH2 2NG
Book an Appointment
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General Info
We provide a superb standard of care for pets and peace of mind for clients. Our Vets, Nurses and receptionists are committed to provide a caring and professional service. We are a modern practice with the latest equipment but ultimately we feel that our caring attitide is what sets us apart as a pet-centred practice.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Christopher Robinson
Veterinarian
Josephine Brant-Smith
Veterinarian
Catherine Foreman
Veterinarian
Rebecca Jackson
Veterinarian
Monique Klein
Veterinarian
Annet Krabbenborg
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Christine & Barry Robertson
13 Apr 2021
**********PLEASE PLEASE READ**************
If your animals are your family please AVOID this vets, money making business, prescribe medication which is not needed, miss diagnosis and fail to recognise...
**********PLEASE PLEASE READ**************
If your animals are your family please AVOID this vets, money making business, prescribe medication which is not needed, miss diagnosis and fail to recognise serious illness, never see the same vet like one review said young inexperienced veterinary trainees my list could go on. Our brief story after treatment for continuous hot spots recurring, urine infections not being diagnosed properly with the result being our dog was diagnosed with incontinence and prescribed incurin for over a year. Blood test taken showing raised white blood cells urine showing high levels of protein. Ulcer on paw.. Yes something not right here we took our dog to another vet skin scrapes were taken and biopsy bloods ect. Results were back within a week **Cutaneous epitheliotropic T-cell lymphoma** Our beloved girl grew her Angel wings 4 weeks later.
All of our girls history, illness should have been picked up on and vets should have had the knowledge and experience to diagnose with all evidence on file there was something seriously wrong with our dear girl. Thank you for taking time to read....
Eunice mcguigan
21 Jan 2020
The best vets I have found !! Thank you for tearing my dog with respect .
Samantha Bradley
12 Jul 2018
Absolutely fantastic! The staff here are real animal lovers and treated my dog they way I treat my dog- like one of the family! Really personal and friendly. I have felt at other vets they are very pr...
Absolutely fantastic! The staff here are real animal lovers and treated my dog they way I treat my dog- like one of the family! Really personal and friendly. I have felt at other vets they are very profit based and impersonal, abbey feels like they do the right thing for pet and owner.
Tracey Finkle
16 Jun 2018
Abbey vets have been looking after our dogs for 10 years. The care and attention we have received has been outstanding.
Susan Keith
16 May 2018
Always a warm welcome by the lovely reception team. Vets always listen to your concerns and are very kind and caring.
Dogs love their monthly visit to the groomers!
Would highly recommend
zoe broadbelt
27 Apr 2018
Gifted vet with my rabbit. Never been so calm and well cared for by a truly gifted vet (Dimtri) superb visit and receptionist / nurse very helpful 10/10 . Thank you
Building - clean with separate are...
Gifted vet with my rabbit. Never been so calm and well cared for by a truly gifted vet (Dimtri) superb visit and receptionist / nurse very helpful 10/10 . Thank you
Building - clean with separate area for cats and small animals - dogs have their own area in the waiting room. Superb practice
Disappointed
4 Apr 2018
Have been with Abbey since it first opened in Durham many many years ago and they've looked after 2 generations of my dogs. However, since Mr Whalley sold the practice to a national 'chain' followed a...
Have been with Abbey since it first opened in Durham many many years ago and they've looked after 2 generations of my dogs. However, since Mr Whalley sold the practice to a national 'chain' followed a couple of years later by Chris Robinson leaving in 2018 the service has gone way down hill and drastically so. Too many young and inexperienced new vets, no continuity of care ( never see the same face twice), no one 'knows' the pets history any more they just read the last entry on the record and prices have gone up and up and up. I think the 'care' has gone and it's just a business out to make a profit like any other,
Allen Newton
13 Mar 2018
Thank you to everyone at abbey vets. The girls on reception and the vets themselves. Iv been visiting Abbey vets for 5 years on a regular basis with my little dog who has lots of problems. On each vis...
Thank you to everyone at abbey vets. The girls on reception and the vets themselves. Iv been visiting Abbey vets for 5 years on a regular basis with my little dog who has lots of problems. On each visit both myself and my dog have been warmly looked after. They care so much for your pet and there owner. Excellent practice. Once again thank you Abbey vets.
neil webster
11 Jan 2018
We lost our beloved cocker spaniel Bobby last year even though this practice tried extremely hard to save him!!! Now ... 1 year on we have a cocker Spanial puppy and it wasn't a desision for us to fin...
We lost our beloved cocker spaniel Bobby last year even though this practice tried extremely hard to save him!!! Now ... 1 year on we have a cocker Spanial puppy and it wasn't a desision for us to find a vetinary practice as we have every faith in Abbey, Chester-le-Steeet
PetLover
4 Jan 2018
Abbey used to be the best Vets in the N.E. before being sold a couple of years ago to a national company. Now they are no better than any other. Prices have gone up. Never see the same face twice. Per...
Abbey used to be the best Vets in the N.E. before being sold a couple of years ago to a national company. Now they are no better than any other. Prices have gone up. Never see the same face twice. Personal service a distant memory. Shame :(
Emma George
9 Dec 2017
Very friendly receptionists, very friendly knowledgeable vets! Great pet store! My dog loves going 🐕 💚 👍
Anne Banks
8 Dec 2017
I totally disagree with the lady who claimed to have poor service, I have been with Abbey for fourteen years and they have looked after both my dogs and a cat. I have never had anything but excellent...
I totally disagree with the lady who claimed to have poor service, I have been with Abbey for fourteen years and they have looked after both my dogs and a cat. I have never had anything but excellent service. I have found all the staff thoughtful and caring and nothing is ever too much trouble, I recommend Abbey to everyone
Josie Brant
25 Nov 2017
A fantastic vets to work for. Most importantly the standard of care given to pets is extremely high- the team here care for every individual animal. There is a gold standard approach to diagnosing cas...
A fantastic vets to work for. Most importantly the standard of care given to pets is extremely high- the team here care for every individual animal. There is a gold standard approach to diagnosing cases, a highly qualified vet and nursing team with expertise and experience in surgery, imaging and medicine. Further training and CPD is fully supported. Plus the clients are lovely.
Victoria Slack
4 Sep 2017
I left this vets due to poor service and unknowledgeable staff and only made an appointment today because it was urgent. The reception told me to hurry and leave straight away in order to keep my appo...
I left this vets due to poor service and unknowledgeable staff and only made an appointment today because it was urgent. The reception told me to hurry and leave straight away in order to keep my appointment. 15 minutes later and arriving on time I was told there is an hours wait. Thoughtless and money grabbing, terrible service and poor veterinary service and expertise.
Stephen Kemp
11 Jan 2017
Been with Abby vets when they first opened the Durham branch and all my dogs have been with them and now our new pup poppy is registered there and won't go passed them
Dionne Anthony
15 Dec 2016
When I bought my puppy I registered him at my nearest vets which wasn't abbey vets and I was really upset at the way they handled my pup and their attitude with me as a customer so I thought it was be...
When I bought my puppy I registered him at my nearest vets which wasn't abbey vets and I was really upset at the way they handled my pup and their attitude with me as a customer so I thought it was best to change, I decided to go with Abbey vets, they welcomed both me and my puppy and bent over backwards so us to ensure his injections were given the correct time! Now my pup is having weekly visits for treatment and I can't thank the team enough, surprisingly Cole runs into the vets (which I know many dogs don't) and just feel so reassured when I leave him that he's in safe caring hands! I honestly couldn't recommend the place enough! Every single person I have met there is so so lovely!!
Sam Baker
26 Nov 2016
Thank you to the wonderful staff at Abbey in Durham. Mist is doing wonderfully post op and it is a pleasure to deal with staff who like big dogs.
Shirley Smith
21 Nov 2016
Looked after us and our beautiful Oz when his time came . Dignity understanding and explained and gave us choices. Recommend highly. We came to Abbey after being with another Vet for over 10 years. A...
Looked after us and our beautiful Oz when his time came . Dignity understanding and explained and gave us choices. Recommend highly. We came to Abbey after being with another Vet for over 10 years. Abbey are just lovely. All staff are wonderful- my other two are registered with Abbey.
Hannah Wallis
25 Oct 2016
Thank you so much to the lovely people at the Durham Abbey Vets who managed to squeeze in an appointment for the pooch while we're on hols. Absolutely lovely staff!
Louise Collingwood
22 Oct 2016
We have been to Abbey numerous times over the last 8 months for various reasons and each time they have been very welcoming, very gentle and reassuring with our greyhound and very thorough in treatmen...
We have been to Abbey numerous times over the last 8 months for various reasons and each time they have been very welcoming, very gentle and reassuring with our greyhound and very thorough in treatment advice etc... Dave was under anaesthetic this week to have a scale and polish and had to have a tooth out, I was anxious but they rang me twice to keep me up to date with his recovery, which was very reassuring. I also use the grooming service and again, they are brilliant, patient and gentle with him, he loves Gemma in the groomers ! Thank You to all the staff there
Mary Holmes
20 Oct 2016
I would really like to thank Chris Robinson for his wonderful care for Sorrell throughout her life but particularly today when it came to the time to say fare well. Sorrell adored Chris and Steve and...
I would really like to thank Chris Robinson for his wonderful care for Sorrell throughout her life but particularly today when it came to the time to say fare well. Sorrell adored Chris and Steve and I really appreciated that special bond she developed with him. All the staff at Abbey are brilliant but for Sorrell it was always a pleasure for her to see Chris no matter what was wrong. She had absolute trust in him.
stephanie fawell
8 Oct 2016
Fantastic experience again. Ive been a customer at Abbey vets for 3yrs now. Wouldn't go anywhere else. They a friendly and professional. Very knowledgeable staff. Trust them to look after our dog. I k...
Fantastic experience again. Ive been a customer at Abbey vets for 3yrs now. Wouldn't go anywhere else. They a friendly and professional. Very knowledgeable staff. Trust them to look after our dog. I know they will look after her.
They have a fabulous shop for all animal types. Its well stocked and reasonably priced. There is an onsite groomers. I personally havent used them as my dog doesnt need to go. Its always busy and the girls are lovely and friendly.
Always a warm welcome xx
Jenny Mitchell
29 Sep 2016
Let's face it nobody really wants to take their pets to the vets but I have to say this surgery is absolutely fantastic. From the minute you walk in you are made to feel welcome, the receptionists are...
Let's face it nobody really wants to take their pets to the vets but I have to say this surgery is absolutely fantastic. From the minute you walk in you are made to feel welcome, the receptionists are lovely and always make a fuss of my dog. The shop is so well stocked and the prices are reasonable. Wouldn't go anywhere else.
Margaret Maggie Hayden
25 Jul 2016
Kizzi getting treatment for her anal glands full of beans when she returned home thank you Abbey vets . always a pleasure to pop in and get a lovely welcome great service once again from the lady vet ...
Kizzi getting treatment for her anal glands full of beans when she returned home thank you Abbey vets . always a pleasure to pop in and get a lovely welcome great service once again from the lady vet who always gives good advice . Would never go anywhere else *****
Sarah Menday
20 Jun 2016
I may have left a review at another date but I feel I need to do it now. Baxter was in today following a long period without being able to get him in to be groomed. He not only looks and smells amazin...
I may have left a review at another date but I feel I need to do it now. Baxter was in today following a long period without being able to get him in to be groomed. He not only looks and smells amazing but he is in such a relaxed mood and always is when he gets back. He has had a bad experience of a particular local groomers who cut him and the constantly complained about him. He seems to be reluctant to go in every time but when I spy him thriving the window he's on the table looking like he owns the place Hope he behaved himself today and thank you very very much!
lynora smith
25 Feb 2016
Changed to abbey vets when my old vets closed down. From the first visit we felt that everyone who worked there would do the best they could for Alfie and us. Alfie is now on the way back to normal a...
Changed to abbey vets when my old vets closed down. From the first visit we felt that everyone who worked there would do the best they could for Alfie and us. Alfie is now on the way back to normal after having treatment for his hypersensitivity to a lot of foods. Well done everyone.
Sonali Craddock
8 Feb 2016
Chris is fantastic, it's always a delight when I see him with my Indian mixed breed. Today he completely calmed both me and Kaiser and our consultation was squashed in the corner of a room as that's w...
Chris is fantastic, it's always a delight when I see him with my Indian mixed breed. Today he completely calmed both me and Kaiser and our consultation was squashed in the corner of a room as that's where Kaiser was most comfortable. Clear to see he loves animals. Thank you.
colleen chapman
4 Feb 2016
I have been using Abbey Vets for more than 18 years. I have recommended them to many people, including my own customers, (I'm a Pet Sitter), and having several pets of my own, all registered to Abbey...
I have been using Abbey Vets for more than 18 years. I have recommended them to many people, including my own customers, (I'm a Pet Sitter), and having several pets of my own, all registered to Abbey, I've had no problems with their service over the years (and I've used them a lot!) However, I think they could offer a better service by operating an on-site "out-of-hours" practice for emergencies (as they used to do many years ago and as Cestria Vets do. Vets Now in Gateshead is too far in a real emergency and they have no access to your pets records). They could also offer more incentives, such as vaccinations for life (as Vets4Pets do); plus their charges are on the high side (lots of people I know have commented on this). I'm sure if Abbey asked their customers if they would like these options (and no doubt many other options which other Vets possibly offer), they would definitely say "yes"! Overall, a very good well run vets, offering a high standard of care, with lots of experienced/knowledgeable staff and all handled in the correct manner and with compassion and care.
Gillian Cowie
8 Jan 2016
Saw one of my girls as an emergency dealt with the problem under local and relieved her pain, tablets now getting her back to normal and pleased to say didn't get a shock when got the bill which was a...
Saw one of my girls as an emergency dealt with the problem under local and relieved her pain, tablets now getting her back to normal and pleased to say didn't get a shock when got the bill which was a pleasant surprise.
Sarah Turnbull
8 Jan 2016
The staff and Vets are always welcoming and will always answer any questions or concerns we have. The pet shop is amazing and has everything we needs. When we have to go to the vets they always take g...
The staff and Vets are always welcoming and will always answer any questions or concerns we have. The pet shop is amazing and has everything we needs. When we have to go to the vets they always take good care of Dexter. Most importantly Dexter loves going!
David Glynn
7 Jan 2016
Moving abroad is never easy and moving 11,000 miles to New Zealand needs thought when you have a pet due to the strict biosecurity laws.
Abbey vets Chester Le Street helped us line everything up to e...
Moving abroad is never easy and moving 11,000 miles to New Zealand needs thought when you have a pet due to the strict biosecurity laws.
Abbey vets Chester Le Street helped us line everything up to ensure our cat was ready to travel just before us. Rabies vaccines, worming, flea treatments, certification, all carried out professionally. The guys did have to do some research on New Zealand's particular requirements as they change regularly but they took this as a project and everything went like clockwork.
It's been 9 months now and we are all settled in Auckland, New Zealand. We moved in March and our cat stayed in quarantine for 3 weeks in NZ before we could pick her up. She is enjoying the Kiwi sunshine and laid-back lifestyle now.
Many thanks Abbey Nets
Claire, Dave, Tyler and Chompski the cat.
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