Westway Veterinary Group Houghton
Houghton le Spring, County Durham
General Info
Westway Veterinary Group Houghton stands as a recognizable entity among County Durham animal enthusiasts who pursue nearby veterinary assistance. The clinic’s strategic position in County Durham enables pet owners from surrounding areas to reach dependable veterinary services. Based on individual cases services might encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Westway Veterinary Group Houghton establishes an ordered and serene environment to reduce anxiety in both pets and their human companions. The veterinary team in Houghton le Spring addresses an extensive range of medical needs that includes skin and coat concerns alongside dental issues and mobility problems. The clinic handles wellness visits and preventive plans regularly yet it also possesses expertise in managing urgent medical issues such as infections and digestive changes. Residents of County Durham frequently depend on Westway Veterinary Group Houghton for support during challenging diagnostic processes and the management of senior pets with chronic ailments. Visitors frequently discuss the clinic’s communication approach which stands out as clear, kind, and straightforward. Pet owners gain assurance through their choices for animal care. Numerous clients maintain long-term relationships citing consistent service delivery as well as trust development through prolonged interactions. The staff's knowledge of both basic and intricate veterinary subjects positions them effectively to provide guidance for long-term care. Westway Veterinary Group Houghton experiences ongoing expansion due to increasing numbers of pet owners relocating to the Houghton le Spring area and seeking nearby veterinary services. Through its involvement in the local pet community the clinic establishes a network that promotes responsible pet ownership alongside diligent animal care practices. Individuals searching for established veterinary services in County Durham will find it a dependable option for obtaining both routine healthcare and emergency veterinary support. The presence of Westway Veterinary Group Houghton clinic in their vicinity brings satisfaction to many residents living in Houghton le Spring and adjacent County Durham regions. The demand for straightforward compassionate and reliable veterinary care persists among both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves to complete the fundamental community role.
Team
Kate Cottam
Veterinarian
Rebecca Hyland
Veterinarian
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Reviews
Peter Thompson
4 Apr 2024
REPORT
04/04/2024 @ 18.00 took our dog (Sausage) in to see the nurse regarding his nails, very professional she put the dog and us to ease. Just want to say thank you. She did a great job, will ask her if w...
04/04/2024 @ 18.00 took our dog (Sausage) in to see the nurse regarding his nails, very professional she put the dog and us to ease. Just want to say thank you. She did a great job, will ask her if we have to come back.
josh
1 Sep 2023
REPORT
dog got a cut on his leg and they demanded constant redressing but they wrapped around his sideclaw and made his condition worse
Steven Swan
13 Mar 2020
REPORT
Absolutely shocking customer service the dog every year with the cold weather gets a ear infection. They have give me the sane medication every time so the last time i was there the vet said next tim...
Absolutely shocking customer service the dog every year with the cold weather gets a ear infection. They have give me the sane medication every time so the last time i was there the vet said next time this happens just ring up and tell them your having the same problem and they will do you a repeat prescription over the phone to pick up the same so you dont have to pay for the dog to be seen like the last four times. I told the reseptionst and she was no help at all so she put the vet in called Fiona Dixon she had a right attitude towards me and said in her exact words im talking bollocks then hung up. Tell you what they dont care about the well being of animals only the pound sign's disgusting attitude i would leave zero stars if i could
Ellen Williams
5 Jul 2018
REPORT
Very good service excellent with all animals
Mandy Lavelle
31 May 2018
REPORT
Looked after my bunny brilliant. Very friendly to
Jessica Reed
28 Apr 2018
REPORT
My lovely little hamster died last night, after talking to a lady at the emergency vets in Newcastle this morning she told me they charge £30 for to send off for cremation and more if you want the ash...
My lovely little hamster died last night, after talking to a lady at the emergency vets in Newcastle this morning she told me they charge £30 for to send off for cremation and more if you want the ashes back.
Rang at 2pm when the Houghton branch opened and a lovely woman whose name I didn’t catch told me it was around £50-£90 if you want the ashes back. I said I would mull it over on the drive there and tell them when I was arrived what my decision would be. When I was there I said I would just like him sent off with a little note and cremated, she told me that she spoke to her manager and they decided to do it for free as I wasn’t asking for the ashes back. I was so incredibly moved by this and I cannot explain how kind this simple gesture was. Amazing staff and very happy despite the circumstances. RIP Humphrey, my angel.
Jacqueline Jacques
6 Mar 2018
REPORT
Kind, caring and efficient team. I like it (even if my cat doesn't).
Sonny Smith
17 Nov 2017
REPORT
Worst vets ever,haven't got a clue what they are doing,a different vet every appointment. Won't be back
Paul Stanton
16 Nov 2017
REPORT
Excellent caring practice
Tracey Barrass
10 Jun 2017
REPORT
Great bunch of people. Very caring and understand. Top marks x
Jackie Eccles
2 May 2017
REPORT
Kay Purdham
1 Feb 2017
REPORT
I would highly recommend this surgery
Home visit to put my dog to rest
Fantastic service the vet and the nurse were very professional and kind
Prices are really fair .
June Whelan
20 Dec 2016
REPORT
Best vets I have been to so caring and understanding
Lucy Lindsay
25 Aug 2016
REPORT
Chris H
30 Jan 2016
REPORT
Chris x2
30 Jan 2016
REPORT
Tony Clark
26 Jan 2016
REPORT
Photo Gallery
Book an Appointment
FAQs
Where is Westway Veterinary Group Houghton located?
Westway Veterinary Group Houghton is located at Houghton Business Centre, Lake Rd, NULL, Houghton le Spring,North East DH5 8BJ. It's easily accessible to pet owners in the Houghton le Spring area and surrounding communities.
What time does Westway Veterinary Group Houghton open and close each day?
Westway Veterinary Group Houghton is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 16:30 PM. They are closed on Sundays.
Is Westway Veterinary Group Houghton open on Saturdays?
Yes, Westway Veterinary Group Houghton is open on Saturdays. Their Saturday hours are 08:30AM to 16:30 PM.
Is Westway Veterinary Group Houghton open on Sundays?
No, Westway Veterinary Group Houghton is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Westway Veterinary Group Houghton?
You can book an appointment online with Westway Veterinary Group Houghton via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-16:30PM
Popular Hours
No data for Saturday
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Westway Veterinary Group Houghton
Houghton le Spring, County Durham
Houghton Business Centre, Lake Rd
Houghton le Spring County Durham DH5 8BJ
Book an Appointment
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General Info
Westway Veterinary Group Houghton stands as a recognizable entity among County Durham animal enthusiasts who pursue nearby veterinary assistance. The clinic’s strategic position in County Durham enables pet owners from surrounding areas to reach dependable veterinary services. Based on individual cases services might encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Westway Veterinary Group Houghton establishes an ordered and serene environment to reduce anxiety in both pets and their human companions. The veterinary team in Houghton le Spring addresses an extensive range of medical needs that includes skin and coat concerns alongside dental issues and mobility problems. The clinic handles wellness visits and preventive plans regularly yet it also possesses expertise in managing urgent medical issues such as infections and digestive changes. Residents of County Durham frequently depend on Westway Veterinary Group Houghton for support during challenging diagnostic processes and the management of senior pets with chronic ailments. Visitors frequently discuss the clinic’s communication approach which stands out as clear, kind, and straightforward. Pet owners gain assurance through their choices for animal care. Numerous clients maintain long-term relationships citing consistent service delivery as well as trust development through prolonged interactions. The staff's knowledge of both basic and intricate veterinary subjects positions them effectively to provide guidance for long-term care. Westway Veterinary Group Houghton experiences ongoing expansion due to increasing numbers of pet owners relocating to the Houghton le Spring area and seeking nearby veterinary services. Through its involvement in the local pet community the clinic establishes a network that promotes responsible pet ownership alongside diligent animal care practices. Individuals searching for established veterinary services in County Durham will find it a dependable option for obtaining both routine healthcare and emergency veterinary support. The presence of Westway Veterinary Group Houghton clinic in their vicinity brings satisfaction to many residents living in Houghton le Spring and adjacent County Durham regions. The demand for straightforward compassionate and reliable veterinary care persists among both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves to complete the fundamental community role.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-16:30PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Kate Cottam
Veterinarian
Rebecca Hyland
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Peter Thompson
4 Apr 2024
04/04/2024 @ 18.00 took our dog (Sausage) in to see the nurse regarding his nails, very professional she put the dog and us to ease. Just want to say thank you. She did a great job, will ask her if w...
04/04/2024 @ 18.00 took our dog (Sausage) in to see the nurse regarding his nails, very professional she put the dog and us to ease. Just want to say thank you. She did a great job, will ask her if we have to come back.
josh
1 Sep 2023
dog got a cut on his leg and they demanded constant redressing but they wrapped around his sideclaw and made his condition worse
Steven Swan
13 Mar 2020
Absolutely shocking customer service the dog every year with the cold weather gets a ear infection. They have give me the sane medication every time so the last time i was there the vet said next tim...
Absolutely shocking customer service the dog every year with the cold weather gets a ear infection. They have give me the sane medication every time so the last time i was there the vet said next time this happens just ring up and tell them your having the same problem and they will do you a repeat prescription over the phone to pick up the same so you dont have to pay for the dog to be seen like the last four times. I told the reseptionst and she was no help at all so she put the vet in called Fiona Dixon she had a right attitude towards me and said in her exact words im talking bollocks then hung up. Tell you what they dont care about the well being of animals only the pound sign's disgusting attitude i would leave zero stars if i could
Ellen Williams
5 Jul 2018
Very good service excellent with all animals
Mandy Lavelle
31 May 2018
Looked after my bunny brilliant. Very friendly to
Jessica Reed
28 Apr 2018
My lovely little hamster died last night, after talking to a lady at the emergency vets in Newcastle this morning she told me they charge £30 for to send off for cremation and more if you want the ash...
My lovely little hamster died last night, after talking to a lady at the emergency vets in Newcastle this morning she told me they charge £30 for to send off for cremation and more if you want the ashes back.
Rang at 2pm when the Houghton branch opened and a lovely woman whose name I didn’t catch told me it was around £50-£90 if you want the ashes back. I said I would mull it over on the drive there and tell them when I was arrived what my decision would be. When I was there I said I would just like him sent off with a little note and cremated, she told me that she spoke to her manager and they decided to do it for free as I wasn’t asking for the ashes back. I was so incredibly moved by this and I cannot explain how kind this simple gesture was. Amazing staff and very happy despite the circumstances. RIP Humphrey, my angel.
Jacqueline Jacques
6 Mar 2018
Kind, caring and efficient team. I like it (even if my cat doesn't).
Sonny Smith
17 Nov 2017
Worst vets ever,haven't got a clue what they are doing,a different vet every appointment. Won't be back
Paul Stanton
16 Nov 2017
Excellent caring practice
Tracey Barrass
10 Jun 2017
Great bunch of people. Very caring and understand. Top marks x
Jackie Eccles
2 May 2017
Kay Purdham
1 Feb 2017
I would highly recommend this surgery
Home visit to put my dog to rest
Fantastic service the vet and the nurse were very professional and kind
Prices are really fair .
June Whelan
20 Dec 2016
Best vets I have been to so caring and understanding
Lucy Lindsay
25 Aug 2016
Chris H
30 Jan 2016
Chris x2
30 Jan 2016
Tony Clark
26 Jan 2016
Photo Gallery
FAQs
Where is Westway Veterinary Group Houghton located?
Westway Veterinary Group Houghton is located at Houghton Business Centre, Lake Rd, NULL, Houghton le Spring,North East DH5 8BJ. It's easily accessible to pet owners in the Houghton le Spring area and surrounding communities.
What time does Westway Veterinary Group Houghton open and close each day?
Westway Veterinary Group Houghton is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 08:30 AM to 16:30 PM. They are closed on Sundays.
Is Westway Veterinary Group Houghton open on Saturdays?
Yes, Westway Veterinary Group Houghton is open on Saturdays. Their Saturday hours are 08:30AM to 16:30 PM.
Is Westway Veterinary Group Houghton open on Sundays?
No, Westway Veterinary Group Houghton is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Westway Veterinary Group Houghton?
You can book an appointment online with Westway Veterinary Group Houghton via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know