Swale Veterinary Surgery
Richmond, County Durham
General Info
Swale Veterinary Surgery operates from Richmond and stands as a well-known entity among local animal enthusiasts who seek nearby veterinary assistance. The clinic’s strategic positioning in County Durham enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Swale Veterinary Surgery establishes a serene and organized environment to reduce stress levels for both pets and their owners. Throughout Richmond the veterinary team manages an extensive range of medical conditions such as skin and coat problems alongside dental issues and mobility disorders. The clinic possesses expertise in handling urgent medical situations such as infections and digestive changes yet it also offers standard wellness visits and preventive plans. Many County Durham families depend on Swale Veterinary Surgery to help them handle challenging diagnoses and care for elderly pets with chronic illnesses. Visitors frequently remark on the clinic’s communication style because it maintains clarity while being kind and understandable. Pet owners experience increased confidence in their animal-related decision-making processes. Numerous clients maintain long-term relationships citing consistency as well as trust-building capabilities developed over extended periods. The staff's expertise in both everyday and intricate veterinary subjects positions them uniquely to assist with long-term care planning. The expansion of Swale Veterinary Surgery persists as an increasing number of pet owners establish residences in the Richmond area or seek nearby veterinary services. Through its active participation in the local pet community, the clinic establishes a system that promotes both responsible pet ownership and diligent animal care. Individuals looking for established veterinary practices in County Durham will find it a dependable option for receiving both routine and emergency animal care. The inhabitants of Richmond together with those from adjacent County Durham regions generally find value in the proximity of Swale Veterinary Surgery. New pet owners who seek advice and longtime clients managing special conditions both demonstrate the perpetual demand for clear compassionate consistent veterinary service. This practice serves as a foundational element to achieve community needs.
Team
Richard Phillips
Veterinarian
Linda Richardson
Veterinarian
Gavin Wann
Veterinarian
Lesley Campbell
Veterinarian
Kathrine Hastie
Veterinarian
Isla Stephenson
Veterinarian
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Reviews
Colin lyne
30 Mar 2021
REPORT
I agree with Colin Wright’s comments, along with Echo 9970 comments. We changed vets. The only compassionate vet is Katherine.
colin white
22 Jun 2018
REPORT
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into...
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way.
Instead of treating all clients as a cash cow.
Echo 9970
8 Jun 2018
REPORT
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ...
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be.
Chris Bell
10 Apr 2018
REPORT
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r...
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!!
Joyce and Chris Bell
Dawn O'DONNELL
3 Feb 2018
REPORT
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
REPORT
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
REPORT
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
REPORT
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
REPORT
mick hare
27 Apr 2017
REPORT
Stephen Ramsay
6 Apr 2017
REPORT
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
REPORT
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their...
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professional
Sean McSherry
5 Dec 2016
REPORT
Andrew Litherland
30 May 2016
REPORT
a hanson
19 Oct 2014
REPORT
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have be...
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........
Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable !
Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!!
For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate.
. I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders.
I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off.
Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ?
Glad we have taken control and left.
will share this on FB. it is not fair.
Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx
A Hanson."
Book an Appointment
FAQs
Where is Swale Veterinary Surgery located?
Swale Veterinary Surgery is located at 1 Fairfield Way, NULL, Richmond,North East DL10 4TB. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Swale Veterinary Surgery open and close each day?
Swale Veterinary Surgery is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 12:30 PM. They are closed on Sundays.
Is Swale Veterinary Surgery open on Saturdays?
Yes, Swale Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 12:30 PM.
Is Swale Veterinary Surgery open on Sundays?
No, Swale Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Swale Veterinary Surgery?
You can book an appointment online with Swale Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
09:00AM-12:30PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Swale Veterinary Surgery
Richmond, County Durham
Book an Appointment
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General Info
Swale Veterinary Surgery operates from Richmond and stands as a well-known entity among local animal enthusiasts who seek nearby veterinary assistance. The clinic’s strategic positioning in County Durham enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Swale Veterinary Surgery establishes a serene and organized environment to reduce stress levels for both pets and their owners. Throughout Richmond the veterinary team manages an extensive range of medical conditions such as skin and coat problems alongside dental issues and mobility disorders. The clinic possesses expertise in handling urgent medical situations such as infections and digestive changes yet it also offers standard wellness visits and preventive plans. Many County Durham families depend on Swale Veterinary Surgery to help them handle challenging diagnoses and care for elderly pets with chronic illnesses. Visitors frequently remark on the clinic’s communication style because it maintains clarity while being kind and understandable. Pet owners experience increased confidence in their animal-related decision-making processes. Numerous clients maintain long-term relationships citing consistency as well as trust-building capabilities developed over extended periods. The staff's expertise in both everyday and intricate veterinary subjects positions them uniquely to assist with long-term care planning. The expansion of Swale Veterinary Surgery persists as an increasing number of pet owners establish residences in the Richmond area or seek nearby veterinary services. Through its active participation in the local pet community, the clinic establishes a system that promotes both responsible pet ownership and diligent animal care. Individuals looking for established veterinary practices in County Durham will find it a dependable option for receiving both routine and emergency animal care. The inhabitants of Richmond together with those from adjacent County Durham regions generally find value in the proximity of Swale Veterinary Surgery. New pet owners who seek advice and longtime clients managing special conditions both demonstrate the perpetual demand for clear compassionate consistent veterinary service. This practice serves as a foundational element to achieve community needs.
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
09:00AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Richard Phillips
Veterinarian
Linda Richardson
Veterinarian
Gavin Wann
Veterinarian
Lesley Campbell
Veterinarian
Kathrine Hastie
Veterinarian
Isla Stephenson
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Colin lyne
30 Mar 2021
I agree with Colin Wright’s comments, along with Echo 9970 comments. We changed vets. The only compassionate vet is Katherine.
colin white
22 Jun 2018
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into...
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way.
Instead of treating all clients as a cash cow.
Echo 9970
8 Jun 2018
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ...
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be.
Chris Bell
10 Apr 2018
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r...
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!!
Joyce and Chris Bell
Dawn O'DONNELL
3 Feb 2018
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
mick hare
27 Apr 2017
Stephen Ramsay
6 Apr 2017
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their...
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professional
Sean McSherry
5 Dec 2016
Andrew Litherland
30 May 2016
a hanson
19 Oct 2014
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have be...
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........
Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable !
Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!!
For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate.
. I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders.
I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off.
Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ?
Glad we have taken control and left.
will share this on FB. it is not fair.
Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx
A Hanson."
FAQs
Where is Swale Veterinary Surgery located?
Swale Veterinary Surgery is located at 1 Fairfield Way, NULL, Richmond,North East DL10 4TB. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Swale Veterinary Surgery open and close each day?
Swale Veterinary Surgery is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 12:30 PM. They are closed on Sundays.
Is Swale Veterinary Surgery open on Saturdays?
Yes, Swale Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 12:30 PM.
Is Swale Veterinary Surgery open on Sundays?
No, Swale Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Swale Veterinary Surgery?
You can book an appointment online with Swale Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know