Swale Veterinary Surgery
Richmond, County Durham
General Info
Swale Veterinary Surgery, located in Richmond, is a renowned practice among local pet lovers looking for nearby veterinary services. The clinic’s location in County Durham allows pet owners from nearby regions to easily access the healthcare services offered by the facility. Depending on the need, the services may include routine checkups together with pet vaccinations and early disease screening in addition to diagnostic consultations. Swale Veterinary Surgery is focused on maintaining a harmonious and serene atmosphere, which lowers stress levels in pets and their owners. Throughout Richmond, they manage an extensive range of medical conditions that affect the skin, coat, dental health and mobility. The clinic has ample experience in dealing with urgent problems caused by infections or digestive changes, but it also provides routine wellness visits and prevention plans. Many County Durham families rely on Swale Veterinary Surgery to assist them with difficult diagnoses and elderly, chronically ill pets. Visitors frequently comment on the clinic's communication style because it is clear, kind, and easy to understand. Pet owners show greater confidence in their choices concerning their pets. Numerous clients have stuck with the company for years because of its consistency. The team’s knowledge in both routine and complex veterinary matters allows them to assist clients on long-term wellness planning. Swale Veterinary Surgery continues to grow as more pet owners either settle in Richmond or seek veterinary services nearby. Through the clinic’s efforts to integrate into the local pet community, a system toward responsible pet ownership and animal care is established. Individuals seeking renowned veterinary practices in County Durham can also rely on them for routine and emergency animal care. The residents of Richmond and the nearby County Durham areas generally consider themselves lucky to be near Swale Veterinary Surgery. New pet owners asking for advice and clients with pets having special needs or conditions establish a constant need for clear, compassionate, and consistent veterinary support. The practice acts as the foundation to achieve community needs. The following services are offered: Boarding, Diagnostics, Equine Care, Internal Medicine, Livestock/Farm Animal Care, Orthopedic Surgery, Surgery, and Wellness Exams.
Team
Richard Phillips
Veterinarian
Linda Richardson
Veterinarian
Gavin Wann
Veterinarian
Lesley Campbell
Veterinarian
Kathrine Hastie
Veterinarian
Isla Stephenson
Veterinarian
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Reviews
Colin lyne
30 Mar 2021
REPORT
I agree with Colin Wright’s comments, along with Echo 9970 comments. We changed vets. The only compassionate vet is Katherine.
colin white
22 Jun 2018
REPORT
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into...
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way.
Instead of treating all clients as a cash cow.
Echo 9970
8 Jun 2018
REPORT
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ...
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be.
Chris Bell
10 Apr 2018
REPORT
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r...
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!!
Joyce and Chris Bell
Dawn O'DONNELL
3 Feb 2018
REPORT
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
REPORT
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
REPORT
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
REPORT
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
REPORT
mick hare
27 Apr 2017
REPORT
Stephen Ramsay
6 Apr 2017
REPORT
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
REPORT
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their...
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professional
Sean McSherry
5 Dec 2016
REPORT
Andrew Litherland
30 May 2016
REPORT
a hanson
19 Oct 2014
REPORT
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have be...
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........
Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable !
Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!!
For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate.
. I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders.
I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off.
Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ?
Glad we have taken control and left.
will share this on FB. it is not fair.
Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx
A Hanson."
Book an Appointment
FAQs
Where is Swale Veterinary Surgery located?
Swale Veterinary Surgery is located at 1 Fairfield Way, Richmond, County Durham DL10 4TB. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Swale Veterinary Surgery open and close each day?
Swale Veterinary Surgery is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 12:30 PM. They are closed on Sundays.
Is Swale Veterinary Surgery open on Saturdays?
Yes, Swale Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 12:30 PM.
Is Swale Veterinary Surgery open on Sundays?
No, Swale Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Swale Veterinary Surgery?
You can book an appointment online with Swale Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Swale Veterinary Surgery offer?
Swale Veterinary Surgery in Richmond offers a range of veterinary services, including Boarding, Diagnostics, Equine Care, Internal Medicine, Livestock/Farm Animal Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Swale Veterinary Surgery provide boarding or kennel services?
Yes, Swale Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Swale Veterinary Surgery?
Swale Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Richmond has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:30 AM – 6:00 PM
Tuesday
Tue
8:30 AM – 6:00 PM
Wednesday
Wed
8:30 AM – 6:00 PM
Thursday
Thu
8:30 AM – 6:00 PM
Friday
Fri
8:30 AM – 6:00 PM
Saturday
Sat
9:00 AM – 12:30 PM
Services
Boarding
Diagnostics
Equine Care
Internal Medicine
Livestock/Farm Animal Care
Orthopedic Surgery
Surgery
Wellness Exams
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Swale Veterinary Surgery
Richmond, County Durham
Book an Appointment
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General Info
Swale Veterinary Surgery, located in Richmond, is a renowned practice among local pet lovers looking for nearby veterinary services. The clinic’s location in County Durham allows pet owners from nearby regions to easily access the healthcare services offered by the facility. Depending on the need, the services may include routine checkups together with pet vaccinations and early disease screening in addition to diagnostic consultations. Swale Veterinary Surgery is focused on maintaining a harmonious and serene atmosphere, which lowers stress levels in pets and their owners. Throughout Richmond, they manage an extensive range of medical conditions that affect the skin, coat, dental health and mobility. The clinic has ample experience in dealing with urgent problems caused by infections or digestive changes, but it also provides routine wellness visits and prevention plans. Many County Durham families rely on Swale Veterinary Surgery to assist them with difficult diagnoses and elderly, chronically ill pets. Visitors frequently comment on the clinic's communication style because it is clear, kind, and easy to understand. Pet owners show greater confidence in their choices concerning their pets. Numerous clients have stuck with the company for years because of its consistency. The team’s knowledge in both routine and complex veterinary matters allows them to assist clients on long-term wellness planning. Swale Veterinary Surgery continues to grow as more pet owners either settle in Richmond or seek veterinary services nearby. Through the clinic’s efforts to integrate into the local pet community, a system toward responsible pet ownership and animal care is established. Individuals seeking renowned veterinary practices in County Durham can also rely on them for routine and emergency animal care. The residents of Richmond and the nearby County Durham areas generally consider themselves lucky to be near Swale Veterinary Surgery. New pet owners asking for advice and clients with pets having special needs or conditions establish a constant need for clear, compassionate, and consistent veterinary support. The practice acts as the foundation to achieve community needs. The following services are offered: Boarding, Diagnostics, Equine Care, Internal Medicine, Livestock/Farm Animal Care, Orthopedic Surgery, Surgery, and Wellness Exams.
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
09:00AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Diagnostics
Equine Care
Internal Medicine
Livestock/Farm Animal Care
Orthopedic Surgery
Surgery
Wellness Exams
Team
Richard Phillips
Veterinarian
Linda Richardson
Veterinarian
Gavin Wann
Veterinarian
Lesley Campbell
Veterinarian
Kathrine Hastie
Veterinarian
Isla Stephenson
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Colin lyne
30 Mar 2021
I agree with Colin Wright’s comments, along with Echo 9970 comments. We changed vets. The only compassionate vet is Katherine.
colin white
22 Jun 2018
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into...
I would not recommend anyone to attend this veterinary practice as the level of compassion shown to me under a difficult and stressful time when my dog was ill was appalling. A bit more thought into how a person feels when they lose a loved member of the family would go along way.
Instead of treating all clients as a cash cow.
Echo 9970
8 Jun 2018
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of ...
Some vets are very good, put the receptionists need to get some manners. So many people go on about there people skills, it's definitely not good. If there was other local vets? I would go because of how rude those women can be.
Chris Bell
10 Apr 2018
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, r...
Our little Cairn Terrier, Wesley, had to have an emergency operation on Tuesday, 10 April 2018. He was very poorly and sadly died during his operation. Veterinary Surgeon, Alex looked after him but, regrettably, Wesley was too ill to save. Alex was wonderful!! Professional, empathetic and, quite simply, such a lovely person!!! Thank you so much Alex for your kindness!!
Joyce and Chris Bell
Dawn O'DONNELL
3 Feb 2018
Great vets never had better very caring vets.
Scarlett Macfarlane
24 Jan 2018
The team are so helpful and have taken the time to get to know both my dogs which always makes visits there less stressful for them. Couldn't be happier with their service and would highly recommend.
Noreen Harrison
11 Jan 2018
Very caring staff throughout the practice
Jane Porter
19 Aug 2017
5 star service every time. Friendly helpful staff.
John Hall
21 May 2017
mick hare
27 Apr 2017
Stephen Ramsay
6 Apr 2017
Excellent vets and a professional service
Nicola Bebb
28 Jan 2017
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their...
I have used swale for a few years now. They are always helpful and the vets I use really care about your animals. I have been grateful to the lovely Linda and Lesley and the rest of the team for their treatment of my animals and their consideration of me. Always helpful, always professional
Sean McSherry
5 Dec 2016
Andrew Litherland
30 May 2016
a hanson
19 Oct 2014
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have be...
just a rant about Castle vets, barnard castle - the very same that had a full tv programme a few months ago,
Been on my mind a very long time.They were taken over recently by a big company. I have been much happier with Swales, Richmond (first used them when we lived over there). Swales a LOT cheaper too. anyway........
Castle vets charged me 6 per injection on top of the contents for my pony with colic. I could have administered them myself. So that is why I use swales now. Unbelieveable !
Castle also refused to lend me a muzzle to get my terrier clipped, even tho we have spent thousands there. My terrier had a stroke a month before,was under their treatment, but was was seriously overheating and very poorly . It was 8 weeks before an appointment would be available - hahahahahaha !!!!
For some reason Steve perkins, who oversaw the cancerous tumour, and subsequent death, of our belove Stanley became cold and distant. Thanks mate.
. I went elsewhere straight away. I then got a phone call from Castle Vets asking where Sophie was on the date eight weeks previously ??? Even now, despite making clear we want nothing to do with Castle Vets, we have had jab reminders.
I was told today by another (possibly ex client) about the cost of being given "sterilised gloves" and your magic brand of cotton wool. You can get those in Boyes for nothing ! What a rip off.
Sue with the blonde spiky hair should NOT be a public face !!!. She is uninterested, rude and dismissive. WHY is she employed somewhere where peole can being having terrible new about their pets ?
Glad we have taken control and left.
will share this on FB. it is not fair.
Thankyou so much Swales - really glad to be back with a wonderful practice, and I think some of my friends will join you xxxx
A Hanson."
FAQs
Where is Swale Veterinary Surgery located?
Swale Veterinary Surgery is located at 1 Fairfield Way, Richmond, County Durham DL10 4TB. It's easily accessible to pet owners in the Richmond area and surrounding communities.
What time does Swale Veterinary Surgery open and close each day?
Swale Veterinary Surgery is open Monday 08:30 AM - 18:00 PM, Tuesday 08:30 AM - 18:00 PM, Wednesday 08:30 AM - 18:00 PM, Thursday 08:30 AM - 18:00 PM, Friday 08:30 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 12:30 PM. They are closed on Sundays.
Is Swale Veterinary Surgery open on Saturdays?
Yes, Swale Veterinary Surgery is open on Saturdays. Their Saturday hours are 09:00AM to 12:30 PM.
Is Swale Veterinary Surgery open on Sundays?
No, Swale Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Swale Veterinary Surgery?
You can book an appointment online with Swale Veterinary Surgery via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Swale Veterinary Surgery offer?
Swale Veterinary Surgery in Richmond offers a range of veterinary services, including Boarding, Diagnostics, Equine Care, Internal Medicine, Livestock/Farm Animal Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Swale Veterinary Surgery provide boarding or kennel services?
Yes, Swale Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Swale Veterinary Surgery?
Swale Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Richmond has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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CLAIM IT HEREIncorrect information? Let us know