What a warm welcoming place. My dog can't pass without wanting to go in and that's because she is made such a fuss of all the time. She has had several visits over the last few months and all the team have been understanding and friendly. They really made Crash feel at home. After any treatment they always ensue I have all the information needed and arrange follow up appointments. I get text reminders to keep my dog happy and healthy. Read Less

Very understanding and sympathetic. Took over the care of one of my pets, after being hugely let down by another practice, and they instantly took the time to listen to and answer fully all of my questions. I wish I'd found them sooner. Extremely professional and friendly.Read Less

Highgate vets have always given our dogs fantastic care 5 all the way from us. They even sent us a sympathy card with a lovely hand written message inside when our old Springer died Extra touches like that show they care, for the owners as well as there pets xxx Read Less

I have been a customer of Highgate Vets for many years now. With my family animals when I lived at home and with my own animals when I moved out. I've never quibbled over the cost of a procedure as I'm aware that it's a business and they have to cover costs whilst making a profit. However, the other day I brought my tortoise in as she had died in the few days prior. I had her ten years so I'm pretty confident in my care and that I can recognise death when I see it but wanted to be 100% sure as I know that they can go into a sort of hibernation coma when it gets too cold. The vet, who was lovely and caring, confirmed that she was dead. Then I was charged 12.50. 12.50 to confirm that my tortoise was dead which is what I thought already. Having already been heartbroken by the unexpected loss of my pet this was like having salt rubbed in the wounds. Again. I understand it is a business but that really felt cold, hard and all about the money. It's not al about the money. Sometimes a bit of compassion goes a long way. If I ever had this issue again I wouldn't hesitate to go to Fangs and Fins in town who are more about the animals and owners than making the money.Read Less

We've bern visiting Highgate for 13 years & I can't thank the team there enough. Their knowledge, care and compassion is amazing. They cared for our Labrador Storm is his last few weeks & made his passing that much more bearable. Nick saved the life of our one year old kitten, Marcelle did a completely thorough job when Storm first became unwell. I would trust them with any aspect of pet health care. Read Less

Hi just wanted to say a huge thank you to all the guys at Highgate vets today ( especially Liz) for seeing our little Jack Russell and diagnosing and treating her back pain and for putting our minds at rest ,,,fantastic service. Many many thanks Rick, amena and Poppy Read Less

I look my dog Merlyn into Highgate vets yesterday, he had just cut his paw and was bleeding a lot. They look us to a consulting room straight away, He was seen by the nurse and a vet straight away with a minimal wait, they gave me options for treatment, gave their professional opinion of which would be the best for Merlyn and that's what we went with! They always look out for what's best for your pet and now merls a day later is bouncing around like his usual self, still a little sore but well on the way to recovery! Read Less

With 2 dogs and 3 cats to be looked after over the last 30 years we are at the vets quite often and have always had very good service. The recent introduction of the pet club keeps the costs down. Would recommend Highgate Vets to anyone. Read Less

Just wanted to say thank you to all the lovely vets and staff at Highgate .... Our Pug Henry is always so well cared for, even at the shortest of notice with a recent eye injury. Such a lovely caring surgery many thanks to you all. Read Less

We have (unfortunately I suppose!) used Highgate Vets very regularly for the last 6 months...one of our Shelties had horrendous injuries after being run over, and the dedicated staff at Highgate nursed her through the night before immediately referring us to a specialist surgeon on a Saturday morning. If it hadn't been for Catriona and Liz's skill and care through that night, as well as nurse Helen, she wouldn't have made it, I have no doubts about that. Since then we have been visiting regularly to help her in her recovery, and with the help of Marcelle using Electro-acupuncture and physiotherapy to stimulate her nerves and muscles, as well as being referred to a special underwater treadmill, our little girl is well on the way to being fully recovered. I cannot recommend them enough, all of the staff truly care about what is best for your pet, not just their profits, which isn't all that easy to find these days. Thank you to everyone at Highgate for the care and help over the last 6 months :)Read Less

We have (unfortunately I suppose!) used Highgate Vets very regularly for the last 6 months...one of our Shelties had horrendous injuries after being run over, and the dedicated staff at Highgate nursed her through the night before immediately referring us to a specialist surgeon on a Saturday morning. If it hadn't been for Catriona and Liz's skill and care through that night, as well as nurse Helen, she wouldn't have made it, I have no doubts about that. Since then we have been visiting regularly to help her in her recovery, and with the help of Marcelle using Electro-acupuncture and physiotherapy to stimulate her nerves and muscles, as well as being referred to a special underwater treadmill, our little girl is well on the way to being fully recovered. I cannot recommend them enough, all of the staff truly care about what is best for your pet, not just their profits, which isn't all that easy to find these days. Thank you to everyone at Highgate for the care and help over the last 6 months :) Read Less