The vets are very nice here don't get me wrong and so are the nurses but the front of house staff of disgusting rude and would not help my dog when she was poorly. She had a bad urinary problem in which she could have died from but they didn't want to help very dismissive and wasn't the first occasion they had been rude to us. We are now with bakewell vets and couldn't be more happy with the service we received from them and our beautiful dog is now pain and ailment free. If you can get beyond the receptionists here then you will get a good service from overdale. Read Less

They were really lovely and kind when we took in our little dwarf hamster, Reima, up until her final moments they helped us look after her and made her death as peaceful as it could be, we are so grateful to have such a wonderful vets and will definitely be going there again if any of our other little hammies need any care. Read Less

So impressed with the care shown by Jasmine for my really elderly pony. She was treated in such a down to earth humane way. Hopefully my mare will continue to live a comfortable life for a while longer.Read Less

I just wanted to express our thanks to John and everyone in Buxton. You have always provided a great service. Today, you were superstars in what was a difficult day. John and his colleague whose name I cannot remember ( please excuse that) were true professionals this afternoon as they helped our beloved collie cross Jack go to sleep. Thanks for all that you do even on days like this. Read Less

I just want to say a massive thank you to John & the nurses that looked after my boy Baxter following his run of seizures over the weekend. Sorry you didn't get much sleep John, but as always the care & compassion you showed towards both me & Baxter was impeccable. And I'm glad to say Baxter is on the mend. Thanks again. Judith Read Less

Came here for a second opinion on my poor itchy puppy. Within 6 days of her treatment suggested by these brilliant Vets, she has spent the whole day without her buster collar on and not chewed herself once! My poor girly has spent the last 9 months in a buster collar due to uncontrollable itching. Certainly getting it under control now! Thank you very much, you have changed my little girls life already! Read Less

Overdale look after our animals with true care and thought,from our cats, hedgehog,goats, pigs,sheep,donkeys,dogs,horses,ponies,dogs and all our poultry! Nothing fazes them and I cannot express enough their support and understanding of the deep sadness when we have to have one put to sleep. Care for the .animal and owner has always been amazing at this time, and after 9 years with them I have ever been let down. A wonderful caring practice that I cannot recommend high enough!! Read Less

The staff here show excellent customer service, truly care about the pets in their care and handle the hardest of situations with patience and respect, making things just that little bit easier to cope with when your heart gets shattered with the news. Your doing a fantastic job and I thank you and recommend your surgery every time. Read Less

i have used this vets for years and always been happy with there service ,bank holiday Monday my lovely cat at 17 years old had a stroke,I had to phone the emergency vet out.With in 20 mins the vet was there,We knew she needed to be put to sleep and were devastated ,the vet who came was so caring,honest and made the whole situation that bit easier (He even removed his shoes before coming into our home).Yes there was a call out charge but to know our baby was not suffering anymore canceled that out,Thank you for being a caring,honest,reliable vets x Read Less

Thank you for all your warm care and professional treatment . everyone of you helped brucie through his pre Christmas ordeal (Dec 23-25).to see him back to previous good health and full of life is truly a miracle . !! Happy new year to you all. Tracy chris megan and brucie hudson Read Less

When I was told my dog had cancer, that it was inoperable due to its location and that my dog would need palliative medications, the vets were wonderful. They explained medication options and the side effects. However, when I called to renew his medications I found the receptionist very officious, complaining that I needed to give 24hrs notice prior to collection. I had initially been told to call at the end of the week to inform the vets how he had got on and to arrange further medication if it was suiting my dog's needs. I rang Thursday as I had doses until Saturday morning but would be in work Friday. When I explained that this information had not been given to me and that I was anxious that my dog should not be left without his medication I was told she would sort something out, but in future to give the required notice. I found this attitude extremely upsetting. Perhaps in future a slip could be given out with the medication informing people of how to renew. Although in my case it was simply a lack of correct instructions on the part of the surgery. I feel it should be remembered that when you are told your beloved pet is dying not everyone will retain information given. On the plus side the surgery did call back but this experience has marred an otherwise perfect service. Read Less