18 Reviews

Chapel House Veterinary Surgery

Chesterfield, Derbyshire
General Info
Pennards have been caring for local pets for over 100 years. They look after pets including dogs, cats and small furries in Sevenoaks, Borough Green, Tonbridge and Maidstone, offering a full range of pet services.
Contact the clinic in Borough Green for opening hours.
Reviews
Frankie Didsbury
22 Jun 2018
REPORT
In experienced staff, they make it as hard as possible to refer your pet to a better practice, two very bad experiences with them, the first telling me they do exactly same job as an orthepdic surgery... Read More
In experienced staff, they make it as hard as possible to refer your pet to a better practice, two very bad experiences with them, the first telling me they do exactly same job as an orthepdic surgery when my dog broke his leg, they wanted to externally plate my dogs leg then when that failed amputate, made the decision to get my dog to dovecoats orthepidic Vets who went in internally and saved my dogs leg. The second experience my dog was very poorly not eating or drinking, clearly in pain. Tablets given to take with food knowing he wouldn’t even eat, no other alternative to find out what was actually wrong with him, decided to go back to my original vets even though they are further away he is now on the mend after blood test and full examination and treatment. Even though I have moved areas I would rather travel further to get the best care. The place it’s self is filthy and unprofessional - no care for animals all they go on about is money - I don’t know how their still trading Read Less
Cathal Berney
3 Apr 2018
REPORT
I have been using Chapel House Vets for approximately 3 years now, with my 2 cats. This was on recommendation of a friend who had used them for a number of years before that. In my time as a customer,... Read More
I have been using Chapel House Vets for approximately 3 years now, with my 2 cats. This was on recommendation of a friend who had used them for a number of years before that. In my time as a customer, I have found all staff to be excellent, both front of house and the vets themselves. Appointments are booked quickly and staff do their best to fit you in as quickly and conveniently as possible. Any questions are answered knowledgeably and courteously, no matter how innocuous or obvious they may be. The vets at Chapel House have never been less than excellent in all my dealings with them and have been fantastic in all dealings with the cats. I also like the fact that they are genuinely in it to look after the animals and if something is not necessary, they will say so, rather than taking your money as I have known previously elsewhere. Would definitely recommend. Read Less
Amy Siddall
19 Mar 2018
REPORT
You've treated my cat and me with the utmost respect. Minnie in particular helped me out at such a difficult time of having to put my Bengal boy to sleep. We have just picked his ashes up and was over... Read More
You've treated my cat and me with the utmost respect. Minnie in particular helped me out at such a difficult time of having to put my Bengal boy to sleep. We have just picked his ashes up and was overwhelmed with how much effort was put into this and thank you once again for treating us so nicely and caring. I will recommend you to everyone. Prices were reasonable too. Read Less
Dan Jones
10 Mar 2018
REPORT
We alway use this vets for our bulldogs everyone is brilliant but dinu always helpful with our girl when with pups πŸ˜€ We travel from Mansfield to chesterfield they’re great
kayleigh finch
9 Mar 2018
REPORT
Amazing and friendly staff. Have always looked after my baby boy (dog) I highly recommend them
Anna Woof
11 Aug 2017
REPORT
So helpful and understanding and very reasonable. Our dedicated vets for both our cat and dog. Highly recommend.
Allison Calvert
2 Jun 2017
REPORT
Ive been taking my pets to Chapel House vets for over 10 years, Im yet to find fault. Their prices are reasonable and the staff are very friendly. Chris in particular is seen more of a family friend a... Read More
Ive been taking my pets to Chapel House vets for over 10 years, Im yet to find fault. Their prices are reasonable and the staff are very friendly. Chris in particular is seen more of a family friend and has never let me down once, no matter the situation. Read Less
Bleyd
21 Feb 2017
REPORT
The staff at Hady and Staveley have been brilliant for my pet staffy. They go above and beyond and been very helpful. I wouldn't go anywhere else.
Craig Mason
21 Feb 2017
REPORT
The staff at Hady and Staveley have been brilliant for my pet staffy. They go above and beyond and been very helpful. I wouldn't go anywhere else.
Shona Karlston
17 Feb 2017
REPORT
If it wasn't for the amazing team at Chapel we'd have lost Cain due to pancreaitus. I wouldn't go anywhere else. xxx
Alison Briggs
16 Feb 2017
REPORT
A big thank you to all the staff at chapel house practice . I would just like to say how much I appreciate the care you have all given to myself and Winnie today The practice is outstanding in thei... Read More
A big thank you to all the staff at chapel house practice . I would just like to say how much I appreciate the care you have all given to myself and Winnie today The practice is outstanding in their care of both animals and owners. Today Catherine, Dinu and Jenny have gone above and beyond to support me and Winnie through a very fraught time Winnie having under gone a boas operation and sadly amputation of part of her tail. Having suffered two horrendous experience at previous vets I was needless to say very apprehensive but the care and support I received today was exceptional. From your wonderful receptionist staff who are always approachable and kind, thank you to Becky who realised how upset I was and saved the day with a cuppa and a few kind caring words. Catherine who over the last 8 months has built up my trust and faith with respect empathy and kindness answering all my question however stupid and who worked along side Dinu today for which I am extremely grateful and can't thank you enough. Dinu who spent time with me dealing with all concerns answering all my questions with empathy and understanding. Dinu confidence and experience of the bulldog breed was outstanding and gave me confidence to go through the whole procedure. Jenny the nurse who spent time going over everything making me feel confident that Winnie would be looked after pre, during and post operation taking time out to let me know how things were going . Jenny gave a very sympathetic ear. Thank you to all the other staff Helen practice manager and other nurses who spent time keeping me up to date with information in the longest 4 1/2 hours of my life Winnie looks really well considering the operation she has undergone Chapel house practice is an outstanding practice which caring sympathetic experienced staff who all work together to provide owners with excellent and outstanding level of care Kind regards Alison Briggs Read Less
Melissa Gough
9 Feb 2017
REPORT
Chapel house vets was amazing with my dog. Completely went out of their way to help him especially the head nurse Wayne. He went above & beyond to help my dog ted. I will most certainly be bringing my... Read More
Chapel house vets was amazing with my dog. Completely went out of their way to help him especially the head nurse Wayne. He went above & beyond to help my dog ted. I will most certainly be bringing my new puppy to you. Thanks guys. X Read Less
Sophie Harris
5 Feb 2017
REPORT
Always love and amazing staff, all our animals have had great treatment o er the years would highly recommend!!!
sally olund
16 Feb 2016
REPORT
Had a very positive experience at Chapel House today with Leo,after lots of worries with eye ulcers and entropian surgery we felt full of confidence as soon as we entered the building.. Very friendly... Read More
Had a very positive experience at Chapel House today with Leo,after lots of worries with eye ulcers and entropian surgery we felt full of confidence as soon as we entered the building.. Very friendly staff and a great job done ,Thank you . Read Less
Anna Taylor
8 Dec 2015
REPORT
I've been coming to Chapel House for over 15 years now, and have nothing but praise and thanks for all the staff. In my experience, everyone has been friendly, helpful and exceptionally caring. I'll b... Read More
I've been coming to Chapel House for over 15 years now, and have nothing but praise and thanks for all the staff. In my experience, everyone has been friendly, helpful and exceptionally caring. I'll be forever grateful to Carol Craig for her really kind and supportive help when my old lady cat started fitting out of hours due to kidney failure, and for making her final hours so comfortable. I trust all the staff to do their best for my pets, and have recommended the practice to several friends and colleagues.Read Less
Dawn Molloy
3 Dec 2015
REPORT
I have been going to Chapel house vets for over 20 years now and having a multi animal household I have had more viists than I would have liked due to various illnesses and conditions of many cats, do... Read More
I have been going to Chapel house vets for over 20 years now and having a multi animal household I have had more viists than I would have liked due to various illnesses and conditions of many cats, dogs, hamsters, rats, rabbits and a gecko! The service and professionalism is fantastic. Kathryn was especially good with Echo my gecko giving treatment that enabled him to live for another 18 months after his diagnosis and when the inevitable time came to let him go was caring and compassionate. This year has been a very bad year for me personally, my 20 year old cat Porsche was treated for kidney failure at the beginning of this year (well actually diagnosed December 2014) and this was sucessfully controlled for months and my little girl had a very good quality of life due to the expert treatment and medication by Kathryn, unfortunately she then suffered a dog attack, puncturing her skull and breaking her jaw and on taking her in for emergncy treatment underwent surgery to repair her jaw and stitch her head up which beyond belief survived at 20 years old, again due to the skillful care of chapel house, who actually didn't give much hope for a recovery due to her age, the risk of aneaesthetic and current kidney problems and little Porsche survived and went on to live for a few more months and eventually I made the heartbreaking decision to say my final goodbyes, I was given the opportunity to hold her and spend some time with her alone in privacy before letting her go peacefully to sleep. In March this year my 10 year old arthritic GSD shadow who was already on medication for his stiff joints was diagnosed with the devastating condition DM and again I was given expert advice, information and support from the team. In August the 25th to be exact, my other GSD Sabre seemed ill during the night so I rang the emergency out of hours service and given that he wasnt in any pain was told to "keep an eye on him" which I did and took him straight to the vets the next morning but sadly devastatingly he couldnt be saved, he'd had a heart attack and Chris Mann tried in vain to resucitate him in the Staveley practice. I have complete faith in both the Chesterfield and Staveley branch, the vets always explain any procedures and answer any queries and concerns and I would not hesitate to recommend them to anyone. My little staffie cross now has to have a biopsie for a lump thats appeared and needs a tooth removing and I trust the vets implicitely. If I had to find fault in any aspect of Chapel house it would be for a second consultation for the same condition/illness to not be charged for. Hopefully in the nicest way possible I won't be seeing you next year too many times!!! Read Less
Michelle Naso
2 Dec 2015
REPORT
I have a four dogs, three of which are rescues. One has very bad skin and the vets here have been amazing at helping him. He became ill last Christmas and I had to phone the emergency number. The v... Read More
I have a four dogs, three of which are rescues. One has very bad skin and the vets here have been amazing at helping him. He became ill last Christmas and I had to phone the emergency number. The vet we saw was amazing. Its was reassuring to know that their is an emergency service in chesterfield, many of the other local vets dont provide this. Brilliant service every time we have had to visit Read Less
Linda Peskett
2 Dec 2015
REPORT
We live about 3 hours or 120 miles ish from them. We saw Chris Mann as our Cleo was a Shar-pei, to see him was well worth the travel as he is brilliant and the only vet I trusted and most important Cl... Read More
We live about 3 hours or 120 miles ish from them. We saw Chris Mann as our Cleo was a Shar-pei, to see him was well worth the travel as he is brilliant and the only vet I trusted and most important Cleo trusted too. I have nothing but praise for him and all his staff, Very highly recommended. Thankyou to Chris and all the staff for all the care and compassion you showed to Cleo every time she came to visit. Xxxx Read Less
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Book an Appointment
Online booking unavailable
Please call
01246 222232
Hady Hill
Chesterfield Derbyshire S41 0DZ
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-15:00PM
Sunday
Sun
10:00AM-12:00PM
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Chapel House Veterinary Surgery

Chesterfield, Derbyshire
(18)
Hady Hill
Chesterfield Derbyshire S41 0DZ
Pennards have been caring for local pets for over 100 years. They look after pets including dogs, cats and small furries in Sevenoaks, Borough Green, Tonbridge and Maidstone, offering a full range of pet services.
Contact the clinic in Borough Green for opening hours.
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-15:00PM
Sunday
10:00AM-12:00PM
Frankie Didsbury
22 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
In experienced staff, they make it as hard as possible to refer your pet to a better practice, two very bad experiences with them, the first telling me they do exactly same job as an orthepdic surgery... Read More
In experienced staff, they make it as hard as possible to refer your pet to a better practice, two very bad experiences with them, the first telling me they do exactly same job as an orthepdic surgery when my dog broke his leg, they wanted to externally plate my dogs leg then when that failed amputate, made the decision to get my dog to dovecoats orthepidic Vets who went in internally and saved my dogs leg. The second experience my dog was very poorly not eating or drinking, clearly in pain. Tablets given to take with food knowing he wouldn’t even eat, no other alternative to find out what was actually wrong with him, decided to go back to my original vets even though they are further away he is now on the mend after blood test and full examination and treatment. Even though I have moved areas I would rather travel further to get the best care. The place it’s self is filthy and unprofessional - no care for animals all they go on about is money - I don’t know how their still trading Read Less
Cathal Berney
3 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been using Chapel House Vets for approximately 3 years now, with my 2 cats. This was on recommendation of a friend who had used them for a number of years before that. In my time as a customer,... Read More
I have been using Chapel House Vets for approximately 3 years now, with my 2 cats. This was on recommendation of a friend who had used them for a number of years before that. In my time as a customer, I have found all staff to be excellent, both front of house and the vets themselves. Appointments are booked quickly and staff do their best to fit you in as quickly and conveniently as possible. Any questions are answered knowledgeably and courteously, no matter how innocuous or obvious they may be. The vets at Chapel House have never been less than excellent in all my dealings with them and have been fantastic in all dealings with the cats. I also like the fact that they are genuinely in it to look after the animals and if something is not necessary, they will say so, rather than taking your money as I have known previously elsewhere. Would definitely recommend. Read Less
Amy Siddall
19 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
You've treated my cat and me with the utmost respect. Minnie in particular helped me out at such a difficult time of having to put my Bengal boy to sleep. We have just picked his ashes up and was over... Read More
You've treated my cat and me with the utmost respect. Minnie in particular helped me out at such a difficult time of having to put my Bengal boy to sleep. We have just picked his ashes up and was overwhelmed with how much effort was put into this and thank you once again for treating us so nicely and caring. I will recommend you to everyone. Prices were reasonable too. Read Less
Dan Jones
10 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
We alway use this vets for our bulldogs everyone is brilliant but dinu always helpful with our girl when with pups πŸ˜€ We travel from Mansfield to chesterfield they’re great
kayleigh finch
9 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing and friendly staff. Have always looked after my baby boy (dog) I highly recommend them
Anna Woof
11 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
So helpful and understanding and very reasonable. Our dedicated vets for both our cat and dog. Highly recommend.
Allison Calvert
2 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Ive been taking my pets to Chapel House vets for over 10 years, Im yet to find fault. Their prices are reasonable and the staff are very friendly. Chris in particular is seen more of a family friend a... Read More
Ive been taking my pets to Chapel House vets for over 10 years, Im yet to find fault. Their prices are reasonable and the staff are very friendly. Chris in particular is seen more of a family friend and has never let me down once, no matter the situation. Read Less
Bleyd
21 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The staff at Hady and Staveley have been brilliant for my pet staffy. They go above and beyond and been very helpful. I wouldn't go anywhere else.
Craig Mason
21 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The staff at Hady and Staveley have been brilliant for my pet staffy. They go above and beyond and been very helpful. I wouldn't go anywhere else.
Shona Karlston
17 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
If it wasn't for the amazing team at Chapel we'd have lost Cain due to pancreaitus. I wouldn't go anywhere else. xxx
Alison Briggs
16 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
A big thank you to all the staff at chapel house practice . I would just like to say how much I appreciate the care you have all given to myself and Winnie today The practice is outstanding in thei... Read More
A big thank you to all the staff at chapel house practice . I would just like to say how much I appreciate the care you have all given to myself and Winnie today The practice is outstanding in their care of both animals and owners. Today Catherine, Dinu and Jenny have gone above and beyond to support me and Winnie through a very fraught time Winnie having under gone a boas operation and sadly amputation of part of her tail. Having suffered two horrendous experience at previous vets I was needless to say very apprehensive but the care and support I received today was exceptional. From your wonderful receptionist staff who are always approachable and kind, thank you to Becky who realised how upset I was and saved the day with a cuppa and a few kind caring words. Catherine who over the last 8 months has built up my trust and faith with respect empathy and kindness answering all my question however stupid and who worked along side Dinu today for which I am extremely grateful and can't thank you enough. Dinu who spent time with me dealing with all concerns answering all my questions with empathy and understanding. Dinu confidence and experience of the bulldog breed was outstanding and gave me confidence to go through the whole procedure. Jenny the nurse who spent time going over everything making me feel confident that Winnie would be looked after pre, during and post operation taking time out to let me know how things were going . Jenny gave a very sympathetic ear. Thank you to all the other staff Helen practice manager and other nurses who spent time keeping me up to date with information in the longest 4 1/2 hours of my life Winnie looks really well considering the operation she has undergone Chapel house practice is an outstanding practice which caring sympathetic experienced staff who all work together to provide owners with excellent and outstanding level of care Kind regards Alison Briggs Read Less
Melissa Gough
9 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Chapel house vets was amazing with my dog. Completely went out of their way to help him especially the head nurse Wayne. He went above & beyond to help my dog ted. I will most certainly be bringing my... Read More
Chapel house vets was amazing with my dog. Completely went out of their way to help him especially the head nurse Wayne. He went above & beyond to help my dog ted. I will most certainly be bringing my new puppy to you. Thanks guys. X Read Less
Sophie Harris
5 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Always love and amazing staff, all our animals have had great treatment o er the years would highly recommend!!!
sally olund
16 Feb 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Had a very positive experience at Chapel House today with Leo,after lots of worries with eye ulcers and entropian surgery we felt full of confidence as soon as we entered the building.. Very friendly... Read More
Had a very positive experience at Chapel House today with Leo,after lots of worries with eye ulcers and entropian surgery we felt full of confidence as soon as we entered the building.. Very friendly staff and a great job done ,Thank you . Read Less
Anna Taylor
8 Dec 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I've been coming to Chapel House for over 15 years now, and have nothing but praise and thanks for all the staff. In my experience, everyone has been friendly, helpful and exceptionally caring. I'll b... Read More
I've been coming to Chapel House for over 15 years now, and have nothing but praise and thanks for all the staff. In my experience, everyone has been friendly, helpful and exceptionally caring. I'll be forever grateful to Carol Craig for her really kind and supportive help when my old lady cat started fitting out of hours due to kidney failure, and for making her final hours so comfortable. I trust all the staff to do their best for my pets, and have recommended the practice to several friends and colleagues.Read Less
Dawn Molloy
3 Dec 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been going to Chapel house vets for over 20 years now and having a multi animal household I have had more viists than I would have liked due to various illnesses and conditions of many cats, do... Read More
I have been going to Chapel house vets for over 20 years now and having a multi animal household I have had more viists than I would have liked due to various illnesses and conditions of many cats, dogs, hamsters, rats, rabbits and a gecko! The service and professionalism is fantastic. Kathryn was especially good with Echo my gecko giving treatment that enabled him to live for another 18 months after his diagnosis and when the inevitable time came to let him go was caring and compassionate. This year has been a very bad year for me personally, my 20 year old cat Porsche was treated for kidney failure at the beginning of this year (well actually diagnosed December 2014) and this was sucessfully controlled for months and my little girl had a very good quality of life due to the expert treatment and medication by Kathryn, unfortunately she then suffered a dog attack, puncturing her skull and breaking her jaw and on taking her in for emergncy treatment underwent surgery to repair her jaw and stitch her head up which beyond belief survived at 20 years old, again due to the skillful care of chapel house, who actually didn't give much hope for a recovery due to her age, the risk of aneaesthetic and current kidney problems and little Porsche survived and went on to live for a few more months and eventually I made the heartbreaking decision to say my final goodbyes, I was given the opportunity to hold her and spend some time with her alone in privacy before letting her go peacefully to sleep. In March this year my 10 year old arthritic GSD shadow who was already on medication for his stiff joints was diagnosed with the devastating condition DM and again I was given expert advice, information and support from the team. In August the 25th to be exact, my other GSD Sabre seemed ill during the night so I rang the emergency out of hours service and given that he wasnt in any pain was told to "keep an eye on him" which I did and took him straight to the vets the next morning but sadly devastatingly he couldnt be saved, he'd had a heart attack and Chris Mann tried in vain to resucitate him in the Staveley practice. I have complete faith in both the Chesterfield and Staveley branch, the vets always explain any procedures and answer any queries and concerns and I would not hesitate to recommend them to anyone. My little staffie cross now has to have a biopsie for a lump thats appeared and needs a tooth removing and I trust the vets implicitely. If I had to find fault in any aspect of Chapel house it would be for a second consultation for the same condition/illness to not be charged for. Hopefully in the nicest way possible I won't be seeing you next year too many times!!! Read Less
Michelle Naso
2 Dec 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I have a four dogs, three of which are rescues. One has very bad skin and the vets here have been amazing at helping him. He became ill last Christmas and I had to phone the emergency number. The v... Read More
I have a four dogs, three of which are rescues. One has very bad skin and the vets here have been amazing at helping him. He became ill last Christmas and I had to phone the emergency number. The vet we saw was amazing. Its was reassuring to know that their is an emergency service in chesterfield, many of the other local vets dont provide this. Brilliant service every time we have had to visit Read Less
Linda Peskett
2 Dec 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
We live about 3 hours or 120 miles ish from them. We saw Chris Mann as our Cleo was a Shar-pei, to see him was well worth the travel as he is brilliant and the only vet I trusted and most important Cl... Read More
We live about 3 hours or 120 miles ish from them. We saw Chris Mann as our Cleo was a Shar-pei, to see him was well worth the travel as he is brilliant and the only vet I trusted and most important Cleo trusted too. I have nothing but praise for him and all his staff, Very highly recommended. Thankyou to Chris and all the staff for all the care and compassion you showed to Cleo every time she came to visit. Xxxx Read Less
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CLAIM IT HERE
Incorrect information? Let us know