Excellent customer service,Hannah booked my rabbit in for a check up straight away and we where seen the same day by Ceri.We booked in for 6pm and did not have to wait at all,the rabbit was checked over in a professional manner and we would definitely use this vets again. Read Less

Can only compliment Companion Care on their service and compassion. After having to have my small pet put to sleep, they thoughtfully sent out a condolence card and some forget me not seeds for me to scatter as a keepsake. Was a really nice touch. Will recommend to friends. Thank you. Read Less

Great Service. Always happy to help, great care and attention given to my pets. The staff clearly love animals. Only reason this doesn't have 5 stars is any time my cats stay with them over night they get fleas! Which is really annoying having to flea bomb my house. Not their fault if someone brings in a pet with fleas but more checks should be done Read Less

Go and see Paul! My dog fell ill over the weekend and others couldn't find the cause, because of this I could have lost him. Paul knew straight away. Everybody at Companion care is extremely friendly and caring. I wouldn't go anywhere else. Thank you Companion Care/thank you Paul. Read Less

Appalling service. DO NOT USE THESE VETS!! THERE ARE OTHER VETS IN CHESTERFIELD WITH A GOOD REPUTATION TRY CHAPEL HOUSE VETS INSTEAD. I have used companion care for ten years and the only time i had good service was when there was a locum vet we saw. Honestly i should have changed earlier but this requires taking all my pets for a consultation which is costly but im now doing exactly that! Today i wanted a prescription for flea collars for my cats and dog this was going to cost me 8.50 per prescription, a bit expensive but so be it. I asked for the large dog prescription for my dog as he is over 10kg which defines which collar i should use. The vet had written a prescription for the small collar. When i questioned this the vet stated i would need to book an appointment as he has not seen the dog recently. Basically he wanted me to pay him another 17.50 to weigh my dog!!! I would buy my pet supplies through the vet practice i use but each collar would have cost me another ten pounds to do this thus i was sourcing them myself which obviously the vet does not want me to do hence all this aggravation over the most common of problems - fleas. This vet has no idea of customer service and is just after as much money as possible from you presumably to pay the high rent costs imposed by Pets at Home to be based on their premises. Again Seriously don't waste your time build up a relationship with one of the other vets in Chesterfield as this Vet really doesn't care. Read Less

Appalling service. DO NOT USE THESE VETS!! THERE ARE OTHER VETS IN CHESTERFIELD WITH A GOOD REPUTATION TRY CHAPEL HOUSE VETS INSTEAD. I have used companion care for ten years and the only time i had good service was when there was a locum vet we saw. Honestly i should have changed earlier but this requires taking all my pets for a consultation which is costly but im now doing exactly that! Today i wanted a prescription for flea collars for my cats and dog this was going to cost me £8.50 per prescription, a bit expensive but so be it. I asked for the large dog prescription for my dog as he is over 10kg which defines which collar i should use. The vet had written a prescription for the small collar. When i questioned this the vet stated i would need to book an appointment as he has not seen the dog recently. Basically he wanted me to pay him another £17.50 to weigh my dog!!! I would buy my pet supplies through the vet practice i use but each collar would have cost me another ten pounds to do this thus i was sourcing them myself which obviously the vet does not want me to do hence all this aggravation over the most common of problems - fleas. This vet has no idea of customer service and is just after as much money as possible from you presumably to pay the high rent costs imposed by Pets at Home to be based on their premises.  Again Seriously don't waste your time build up a relationship with one of the other vets in Chesterfield as this Vet really doesn't care. Read Less

This surgery, has achieved something very difficult. Based in a superstore, you'd expect less caring, less personal treatment. Instead, it combines the ease of access of the big shop with the absolute professionalism and pleasantness of all staff: the vets and surgeons (my elderly dog's surgery went so well I swear he regained a couple of years of life, and the surgeon really showed he knew his stuff), the nurses and the reception staff. Whether for a big, emotional, scary issue as with my dog, or for smaller day to day issues as for a new kitten, dealing with them is ever pleasant, reassuring and efficient. As any pet owner knows, that is what we need most. Read Less

Well after spending around 200+ after my cat had a temperature and wasn't his usual lively self. They gave our cat a course of antibiotics to treat a viral but was concerned our cat has a smaller kidney. We agreed to have these tests which came back with bad news. The vet told us over the phone that our cat has high white blood cells and his kidney wasn't functioning well and wouldn't need further tests. We agreed to those too.. one test alone was 100. Which we was told would give us a final answer to what was wrong with our cat. It came back that we needed to have more tests as it wasn't clear. ( By this time our cat was back to normal self, eating playing, showing no signs of problems.) Due to the further amount of money we was told would cost us for life medication and more tests.. plus our cat being fine. I took him to Spire vets for a second opinion. They said he was fine and that it would of just been as case of antibiotics to clear up a viral infection. As for his kidney being smaller. They had no concerns and in fact isn't that uncommon in cats. 2 years later he is still his happy, healthy self! It is scary to think the amount of animals they diagnose wrong and the amount of money people spend here. What is more worrying .. how many animals have been put down that just had a viral infection? Read Less