22 Reviews

Ark Vets

Dronfield, Derbyshire
General Info
Ark Veterinary surgery is a small animal practice based at 2 sites, Dronfield and Killamarsh. We also specialises in Exotics and provide a referral service for neighbouring vets. These are catered for at the Killamarsh clinic.
We cover our own out of hours so you always see a familiar face, our practice prides itself on delivering the very best in veterinary care at reasonable prices. Visit our website, to see what our practice can offer you. www.arkvetsheffield.co.uk.
Reviews
Jacqui Homer
25 Dec 2020
REPORT
Thank you to Ark Vets Dronfield for taking care of our animals during a very trying year. Here's to a safe and peaceful New Year Jacqui and Lady Di x
Alex
16 Dec 2020
REPORT
This Vets has gone down hill massively, where do I start. First they misdiagnosed our kitten with worms, and after 3 visits I had to push for them to do an x-ray which showed a serious issue very shor... Read More
This Vets has gone down hill massively, where do I start. First they misdiagnosed our kitten with worms, and after 3 visits I had to push for them to do an x-ray which showed a serious issue very shortly after he had a vaccine from them, coincidence? I was promised a call back from the manager but never received it, I asked them in writing if the vaccine could of caused our kitten to go down hill suddenly after he died, they never replied. They took 10 days to get tests that were life or death for him because apparently its cheaper for the "corporate company" that own this practice now to ship tests together! Our new vets have requested records 4 times, they've never been sent. Overall, a shambles. Avoid! Read Less
Jacqueline Homer
5 Apr 2020
REPORT
Thank you for continuing to see my dog Diamond during these very difficult times. Keep safe Jacqui Homer
Jacqueline Homer
5 Apr 2020
REPORT
Thank you for continuing to see my dog Diam
p jones
16 Mar 2020
REPORT
total rip off tried getting sum ear spray for my dog now want to see dog although been on it about 10 years so making it doubleprice not happy spent hundreds with ark vets killamarsh
Vernon Barker
18 Jan 2018
REPORT
Have used this vet for many years most recently for a lump removal from out cats back. Always the same professional care with considerate attention to both animal and owners.
Jennifer Baldwin
6 Aug 2017
REPORT
Laura Allender
5 Jun 2017
REPORT
Such lovely caring staff
Emma Jayne Packham
10 Feb 2017
REPORT
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v... Read More
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers. Read Less
Avik Ghosh
6 Feb 2017
REPORT
Our dog is registered here. Vet and nurses are knowledgeable. Gave us lot if time as we had many questions about our boy. Unlike our past experience, here no one tried to exploit our concern to sell m... Read More
Our dog is registered here. Vet and nurses are knowledgeable. Gave us lot if time as we had many questions about our boy. Unlike our past experience, here no one tried to exploit our concern to sell medicines which were not needed. Read Less
Chlo Butcher
28 Jan 2017
REPORT
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h... Read More
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you. Read Less
Helen Clare
26 Jan 2017
REPORT
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
Andy Evans
29 Nov 2016
REPORT
Leigh Purdy
25 Nov 2016
REPORT
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer... Read More
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.Read Less
Nicolette Truswell
24 Nov 2016
REPORT
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required... Read More
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future Read Less
Clare Staton-Seedhouse
9 Nov 2016
REPORT
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ... Read More
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all. Read Less
Kirsty Brown
17 Oct 2016
REPORT
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo... Read More
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx Read Less
Ellen Higginbottom
5 Oct 2016
REPORT
Mel Stephany
19 Aug 2016
REPORT
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
REPORT
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con... Read More
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx Read Less
Matt Cooper-Kay
24 Jan 2016
REPORT
Fitted us in on Sunday after their appointments were taken up which was useful. Nice little vets, decent consultation fee so those visits that turn out to be you just worrying don't cost a fortune. ... Read More
Fitted us in on Sunday after their appointments were taken up which was useful. Nice little vets, decent consultation fee so those visits that turn out to be you just worrying don't cost a fortune. Only downside was that the receptionist was meaning to another member of staff about having to work after 12 on a Sunday, felt a but unprofessional. The vet we saw, however, was very friendly. Would definitely return. Read Less
Luke Thompson
15 Sep 2015
REPORT
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea... Read More
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.Read Less
Book an Appointment
Online booking unavailable
Please call
01246 415270
1 Holborn Ave
Dronfield Derbyshire S18 2NA
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Sunday
Sun
10:00AM-12:00PM
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Ark Vets

Dronfield, Derbyshire
(22)
1 Holborn Ave
Dronfield Derbyshire S18 2NA
Ark Veterinary surgery is a small animal practice based at 2 sites, Dronfield and Killamarsh. We also specialises in Exotics and provide a referral service for neighbouring vets. These are catered for at the Killamarsh clinic.
We cover our own out of hours so you always see a familiar face, our practice prides itself on delivering the very best in veterinary care at reasonable prices. Visit our website, to see what our practice can offer you. www.arkvetsheffield.co.uk.
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Sunday
10:00AM-12:00PM
Jacqui Homer
25 Dec 2020
REPORT
Thank you to Ark Vets Dronfield for taking care of our animals during a very trying year. Here's to a safe and peaceful New Year Jacqui and Lady Di x
Alex
16 Dec 2020
REPORT
This Vets has gone down hill massively, where do I start. First they misdiagnosed our kitten with worms, and after 3 visits I had to push for them to do an x-ray which showed a serious issue very shor... Read More
This Vets has gone down hill massively, where do I start. First they misdiagnosed our kitten with worms, and after 3 visits I had to push for them to do an x-ray which showed a serious issue very shortly after he had a vaccine from them, coincidence? I was promised a call back from the manager but never received it, I asked them in writing if the vaccine could of caused our kitten to go down hill suddenly after he died, they never replied. They took 10 days to get tests that were life or death for him because apparently its cheaper for the "corporate company" that own this practice now to ship tests together! Our new vets have requested records 4 times, they've never been sent. Overall, a shambles. Avoid! Read Less
Jacqueline Homer
5 Apr 2020
REPORT
Thank you for continuing to see my dog Diamond during these very difficult times. Keep safe Jacqui Homer
Jacqueline Homer
5 Apr 2020
REPORT
Thank you for continuing to see my dog Diam
p jones
16 Mar 2020
REPORT
total rip off tried getting sum ear spray for my dog now want to see dog although been on it about 10 years so making it doubleprice not happy spent hundreds with ark vets killamarsh
Vernon Barker
18 Jan 2018
REPORT
Have used this vet for many years most recently for a lump removal from out cats back. Always the same professional care with considerate attention to both animal and owners.
Jennifer Baldwin
6 Aug 2017
REPORT
Laura Allender
5 Jun 2017
REPORT
Such lovely caring staff
Emma Jayne Packham
10 Feb 2017
REPORT
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I'v... Read More
I travel relatively far specifically to take my rabbits to Ark vets because of their staff qualifications in exotic animal and rabbit care. I've had some horror story experiences at other vets and I've found Ark to be incredibly knowledgable, friendly, and explain issues and options clearly. Sometimes I've had to chase up for updates when I've been promised a call, but I've always had things explained in full when I've got through (and I tend to think if they're not talking to me it's because they are caring for animals). I once lost a bunny which was very difficult but Ark did all they could and were very compassionate and I felt shared that journey with me, for which I am very grateful. The receptionists, Fiona and Ian are very good in particular. I trust Ark and would highly recommend to other animal lovers. Read Less
Avik Ghosh
6 Feb 2017
REPORT
Our dog is registered here. Vet and nurses are knowledgeable. Gave us lot if time as we had many questions about our boy. Unlike our past experience, here no one tried to exploit our concern to sell m... Read More
Our dog is registered here. Vet and nurses are knowledgeable. Gave us lot if time as we had many questions about our boy. Unlike our past experience, here no one tried to exploit our concern to sell medicines which were not needed. Read Less
Chlo Butcher
28 Jan 2017
REPORT
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost h... Read More
Cannot thank Richard enough for the care he gave to my little bunny Rhubarb. Unfortunately she wasn't strong enough to recover from her emergency surgery and I am completely heartbroken to have lost her at such a young age, but I can rest easy knowing that they did everything possible to try and save her. Would trust them with any of my other babies. Thank you. Read Less
Helen Clare
26 Jan 2017
REPORT
Super friendly, caring, amazing bunch of lovelies! I couldn't have wished for better care of my boy Oscar ~
Andy Evans
29 Nov 2016
REPORT
Leigh Purdy
25 Nov 2016
REPORT
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there wer... Read More
I've just collected my cat a Buster from the Dronfield Branch and I cannot thank them enough. The service was fantastic. Nothing too much trouble. I was kept up to date on the pricing and there were no hidden extras.Read Less
Nicolette Truswell
24 Nov 2016
REPORT
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required... Read More
The vets did a fantastic job of removing bone from my dogs oesphogaus. However the price they charged was a lot more than the estimate. The estimate came to just over 300 pound , or 935 if he required surgery. The actual price was 1405 pounds without surgery. It was done via an endoscope. I cant thank them enough for succesfully removing the bone using an endoscope rather than doing open surgery . However I do feel I wasnt told fully of the cost until my dog was anaethetised and on the op table. I also feel I was charged a lot more than the original quote and I cannot afford these prices in the future Read Less
Clare Staton-Seedhouse
9 Nov 2016
REPORT
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim ... Read More
Excellent treatment and care which is ongoing for our 9.5 year old cavalier benson. Cannot fault the vets and nurses over the last few weeks. Not fogetting the receptionist making the insurance claim an easy process thank you all. Read Less
Kirsty Brown
17 Oct 2016
REPORT
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier suppo... Read More
Special thank you to the staff at Ark Killamarsh for being so kind and caring last Friday when we had to say goodbye to our beloved old dog Inka.Thanks to Richard and Darren on the day for thier support and all the staff that have looked after her over the past years xx Read Less
Ellen Higginbottom
5 Oct 2016
REPORT
Mel Stephany
19 Aug 2016
REPORT
Can't praise the team at Ark vets enough! Such lovely people who will go the extra mile for you and your pet. Thanks guys :)
Ruth Perrelli
6 Jul 2016
REPORT
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a con... Read More
Thank you to all the lovely staff at Ark Vets Killamarsh. They treated my poorly terrapin Rey and when it was time for him to be put to sleep they were supportive and respectful. I even received a condolences card which was such a touching and thoughtful thing to do, thank you xx Read Less
Matt Cooper-Kay
24 Jan 2016
REPORT
Fitted us in on Sunday after their appointments were taken up which was useful. Nice little vets, decent consultation fee so those visits that turn out to be you just worrying don't cost a fortune. ... Read More
Fitted us in on Sunday after their appointments were taken up which was useful. Nice little vets, decent consultation fee so those visits that turn out to be you just worrying don't cost a fortune. Only downside was that the receptionist was meaning to another member of staff about having to work after 12 on a Sunday, felt a but unprofessional. The vet we saw, however, was very friendly. Would definitely return. Read Less
Luke Thompson
15 Sep 2015
REPORT
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we lea... Read More
No longer with this vet for very good reasons...they diagnosed our cat with renal failure, however after spending 100's of 's on medication and food for a special diet over a period of 4 years, we learnt (after moving to a different and far better veterinary surgery) that the cat did not have renal failure as diagnosed by Ark!! However, we left this surgery prior to learning our cat did not have renal failure as we were having to visit this vets every 3 month for a repeat prescription (which involved having to pay for a consultation fee each time on top of the prescription cost) as they would not give us a prescription for the renal tablets for any period longer than 3 months, when they could have given us a prescription (like the new vet did) which would last for up to 12 months for the renal tablets (which we've since learnt we didn't even need!!). We were also sick of, to put it bluntly, having to deal with the miserable receptionist (not sure if she still works there as we haven't visited for over a year). Considering taking legal action for the incorrect diagnosis and been charged 100's if not 1000's by this vet in consultation fees, prescriptions, medication and renal food that our cat never even needed!! All in all, if you want to blow your money (get ripped off) and get your pet dosed up on drugs it doesn't even need (or potentially cause it more harm) then go to Ark Vets...if however, you have a bit of common sense then avoid and look to take your pet elsewhere.Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know