Edmund, Mary and the team looked after our lovely retriever for nearly three years after we thought we would lose her aged 12. Their positive outlook ensured that we got another 3 years that probably wouldn't have been the case otherwise. Excellent care and attention. Read Less

The worst vet in town. If you love your pet take it to another vet. My cat has passed away because of the vet poor health check. I have taken my cat 3 times to the vet within one motnth as I had concerns about his health. The vet said that is all good nothing to worry about. However, sadly I had to rush to the veterinary hospital at 5am, when my cat health got worst. I was already too late.... The vet at the hospital was shocked that this vet has not recognised the clear signs of my cat kidney issue. Now I always take my other cats to the veterinary hospital at Colwill RD and the service is so much better. In there they really care for your pets health! Read Less

Excellent service. Mr Schillabeer is like Dr Dolittle. Loves the animals and shows them the greatest love and respect. I have 2 cats that are very nervous but he seems to always make them be at ease every time we have to go. When my daughters guinea pig sadly died we received a condolence card through the post. A very thoughtful touch. Best veterinary practice we have ever used. Read Less

Fantastic vets paid over 2000 to vets for various test and procedures over 18month in western super mare where I live now trying to find out what was wrong with my dog, no answers, brought him to Ed Shilabeer in Plymouth, my hometown, told me in 5 mins he had a blockage in his stomach, unfortunately when he opened Murdock up it was too late to save him, 4/5 of his stomach was Riddelled with cancer, very helpful caring and knowledgeable vets, highly recommend them Read Less

Terrible vets. Tired to be seen as my dog was very unwell. Was told he wasn't there and wouldn't be back until 6. As we were leaving (around 4 30pm) the vet turned up. Told him what was wrong with my dog and was told to he was busy (unloading boxes from his car) was told she would survive. Took her to a different vets was seen within minutes and told she was very unwell. She was given medicine and told to go back tomorrow even though they have no appointments avalibe they still fitted us in and to go back the next day. It says on their website they offer 24hr care well that's obviously lies. I will be telling everyone not to go there. My dof could've been seriously ill if it was left until 6. Will never go there again. Read Less

WOULD NOT BE TELLING ANYONE TO GO HERE. DOG WAS UNWELL. TOOK DOG IN AND SAID THAT SHE CANT BE SEEN UNTIL 6PM. THEY SAID THAT NO ONE COULD SEE HER. I KEPT ASKING AS SHE WAS UNWELL. GOT TOLD SHE WILL SURVIVE UNTIL 6PM. THAT IS NOT PROPER PRACTICE. WAS A VERY RUDE THING TO SAY. WENT STRAIGHT TO ANOTHER VETS. THEY SAW US WITHIN 8MINS. SHE HAD TO HAVE 2 INJECTIONS AND BLOOD TESTS. WILL BE SEEN AGAIN IN THE MORNING. SO I FEEL THEY DID NOT DO THERE DUTY OF CARE. PLEASE DONT GO. ITS ONLY ON THERE TERMS NOT AN ANIMALS WELFARE. Read Less

I would not recommend Harwell veterinary practice to anyone. Yesterday I went for the first time with my dog who had a cut to her face. I was very disappointed with the standards at this clinic. The most serious concern I had was for hygiene practice; the vet used a cloth towel hanging on the wall to wipe implements, both clean and dirty, and it was not disposed of before or after each animal he saw. Less serious issues were that the whole process seemed archaic, he was writing notes in a notebook, flicking through a folder to find prices for medication, moving that folder to and from the consulting table therefore contaminating it several times. I'm surprised the clinic was so busy with such poor standards obviously the norm. I will never go there again. Read Less