The Veterinary Hospital
Plymouth, Devon
General Info
The Veterinary Hospital, Plymouth
Colwill Road, Estover,
Plymouth PL6 8RP
Tel: 01752 702646
The Veterinary Centre, Plymstock
70 Pomphlett Road, Plymstock,
Plymouth PL9 7BN
Tel: 01752 492293
The Veterinary Centre, Lipson
42 Lipson Road, Lipson,
Plymouth PL4 8PW
Tel: 01752 664866
The Veterinary Centre, Plympton
Hillcrest Drive, Plympton,
Plymouth PL7 2DX
Tel: 01752 344188 & 336644
The Veterinary Centre, St Budeaux
168 Victoria Road, St Budeaux,
Plymouth PL5 1QY
Tel: 01752 361045
Colwill Road, Estover,
Plymouth PL6 8RP
Tel: 01752 702646
The Veterinary Centre, Plymstock
70 Pomphlett Road, Plymstock,
Plymouth PL9 7BN
Tel: 01752 492293
The Veterinary Centre, Lipson
42 Lipson Road, Lipson,
Plymouth PL4 8PW
Tel: 01752 664866
The Veterinary Centre, Plympton
Hillcrest Drive, Plympton,
Plymouth PL7 2DX
Tel: 01752 344188 & 336644
The Veterinary Centre, St Budeaux
168 Victoria Road, St Budeaux,
Plymouth PL5 1QY
Tel: 01752 361045
Reviews
Kaylee Robbins
12 Jul 2018
REPORT
Great treatment in an emergency. The staff are very caring. From the receptionist to the nurse to the vets.
Clare Baker
12 Jul 2018
REPORT
Mixed review so only three stars. Our dogs are registered at the Plymstock branch and they have been great so far. One of my dogs needed an XRay at the vet hospital in Estover and whilst they did a go...
Mixed review so only three stars. Our dogs are registered at the Plymstock branch and they have been great so far. One of my dogs needed an XRay at the vet hospital in Estover and whilst they did a good job from a professional point of view, I felt the way in which I was delivered the bad news about my dogs prognosis was a bit careless. I was informed of my dogs degenerative back condition over the phone and the vets words were 'He is on borrowed time' Given my dog is only two this was hard, but I was shown the Xrays so I could see the vets findings - fair enough and appreciated they explained the prognosis. However, when I questioned the vet as to just how long my dog 'had left' she went on to say that she meant he wouldn't live to be an old dog. Now to me, borrowed time means the dog had only a short time left to live. I was pretty put out as I had been crying hysterically following my phone conversation earlier that day with the vet. The vet also said the dogs condition was inoperable, but yet the next day I get a call off said vet saying, after speaking to a specialist they think an MRI and op might do the trick afterall. I felt confused and quite honestly distraught. We do have insurance for our dogs, thank goodness but decided to take a more holistic approach to helping our lovely dog, by way of acupuncture. We have have used Adam, the in house acupuncturist to ease the discomfort and Adam has been really re-assuring, and I have the utmost faith in what he's doing as he's achieved remarkable results with my dog. I cannot thank Adam enough. Also, on a plus point I would like to give a special mention to Olivia, the receptionist at both the Plymstock & Lipson branches. She always remembers our dog by name and makes a real fuss of him. That's a nice touch as she must see an awful amount of pets! Overall I am happy with the Veterinary Group, but I would only use the vet hospital in Estover as a last resort. The receptionists there are a bit rude to be honest. One time my husband was there and the girls were making facial gestures to each other as my husband had complained about something. Now that is not acceptable.
Jayne Tilley
29 Jun 2018
REPORT
Claire the vet was very thorough and made us feel very much at ease. This was my second visit as I went with my daughter and her dog and both times we've had experience excellent service. We would hi...
Claire the vet was very thorough and made us feel very much at ease. This was my second visit as I went with my daughter and her dog and both times we've had experience excellent service. We would highly recommend this practice
O 87
29 May 2018
REPORT
Great service! We were down from Sheffield visiting family, when our dog injured herself. They squeezed us in same day they were very helpful and efficient. If we lived in Plymouth without a doubt, we...
Great service! We were down from Sheffield visiting family, when our dog injured herself. They squeezed us in same day they were very helpful and efficient. If we lived in Plymouth without a doubt, we would have them as our vets.
sam prynn
24 May 2018
REPORT
I recently took my 2 rabbits to this vets to see a vet called Pur. She was fantastic! She was thorough and you can tell she actually cares about your animals. She didn't try and sell me anything we di...
I recently took my 2 rabbits to this vets to see a vet called Pur. She was fantastic! She was thorough and you can tell she actually cares about your animals. She didn't try and sell me anything we didn't need and gave great advice. Thank you
Sarah Haywood
6 May 2018
REPORT
A great vets indeed. Separate areas for cats and dogs to wait to be seen. Lovely welcoming staff. Dry food on sale and good quality toys on sale for your fur babies. Although cats and dogs seem to be ...
A great vets indeed. Separate areas for cats and dogs to wait to be seen. Lovely welcoming staff. Dry food on sale and good quality toys on sale for your fur babies. Although cats and dogs seem to be the main animals reptiles are welcome as they have a specialist reptile vet.
StarchaserXFER
21 Apr 2018
REPORT
Came in for an emergency, very understanding and concise. Quick and straightforward with treatment options. Great place to support your pets!
Alan
5 Apr 2018
REPORT
Always good service excellent staff been excellent in the treatment of my two Yoko and Lennon would have no problem recommending this practice to any other dog owners
Katrina Shannan
30 Mar 2018
REPORT
We have gerbils and 2 vets here are exotic specialists. We wouldn't take our gerbils anywhere else now. Don't be fooled into thinking that the vets at Pets at Home will be good with small animals beca...
We have gerbils and 2 vets here are exotic specialists. We wouldn't take our gerbils anywhere else now. Don't be fooled into thinking that the vets at Pets at Home will be good with small animals because they sell them - the vet here was useless. Don't hesitate about going to the Estover Vet Hospital if you you have a small furry. Trust us, we went through a lot of vets that didn't have a clue before we found this practice. We saw Richard Hazard and he was wonderful. There's also a lady called Pru who is qualified with exotics.
Not Being Funny Productions
15 Mar 2018
REPORT
I've been to this out of hours Vet clinic twice now, I had to take my aging cat (she's 17) to have her looked at as my usual Vet wasnt open, I was told my cat had cystitis which can be common in cats ...
I've been to this out of hours Vet clinic twice now, I had to take my aging cat (she's 17) to have her looked at as my usual Vet wasnt open, I was told my cat had cystitis which can be common in cats especially on a dry food diet , it was an expensive trip but the results were precise and correct medication was dispensed for her.
My second visit 3 months after my first was for the same reasons - this time around I was advised to move my cat onto wet food to prevent this happening again and I also bought a bigger medication bottle to allow self medication from home, the vet nurse was really very nice and she was very attentive , there was no rush to get my cat out of the door as soon as possible and she didn't try to suggest me buying anything aside what my cat needed.
A few days later my cat displayed the same symptoms again , this time I rang as it had cost a fair bit of money to get her medicated out of hours, I spoke to a male vet who talked me through my options and possible causes for my cat's condition which we eventually narrowed down to stress, from this advice she has been fine up to now and I'm very happy that my cat is now on the road to recovery - it maybe expensive but for out of hours help for your pet, you're in safe hands with these guys and gals.
leanne bostock
27 Oct 2017
REPORT
Highly recommend veterinary hospital. Helpful, friendly, genuinely caring staff.
Richard Hazard is amazing when it comes to small/exotic animals. There is not much he doesn't know about rats for inst...
Highly recommend veterinary hospital. Helpful, friendly, genuinely caring staff.
Richard Hazard is amazing when it comes to small/exotic animals. There is not much he doesn't know about rats for instance.
Richard has provided excellent care and advise over many years of visiting him and I would never go anywhere else.
All the staff have a genuine love of animals and go above and beyond to care for your much loved pets. I trust them all implicitly.
Sam Shayer
25 May 2017
REPORT
I have been using this veterinary practice for many years now and would definitely recommend. The staff are amazing and during the toughest of times, have always shown compassion and understanding. Th...
I have been using this veterinary practice for many years now and would definitely recommend. The staff are amazing and during the toughest of times, have always shown compassion and understanding. The service is fantastic, and even though appointments usually run a little late, I certainly don't mind as I know that when it is my turn, I will not be rushed out just so they can get to the next patient.
Kim Leeson
9 May 2017
REPORT
Lovely staff. My dog is very nervous n the staff take real care of him.xx
Rebecca Freeston
3 May 2017
REPORT
Absolutely appalling prices kept changing nearly 200 to be seen for a saline drip. Out of hours fees I understand, but after speaking to them on the phone and explaining the situation we managed to ra...
Absolutely appalling prices kept changing nearly 200 to be seen for a saline drip. Out of hours fees I understand, but after speaking to them on the phone and explaining the situation we managed to raise the money we were quoted for treatment. Upon arrival this had increased dramatically. Unhelpful caused stress and worry. Upset my own vet would use these as out of hours service. My daughter fed our puppy grapes our pup showed no adverse effects however we are aware of the dangers and decided it best to check.
Shell Hoskin
18 Feb 2017
REPORT
After my poor cat coming in bleeding and a panicked call to the vets they treated her with nothing less than compassion she's now home recovering and hopefully won't need any more treatment. Thank yo...
After my poor cat coming in bleeding and a panicked call to the vets they treated her with nothing less than compassion she's now home recovering and hopefully won't need any more treatment. Thank you Pru x
David Lighterness
16 Feb 2017
REPORT
Excellent team of vets and assistants, as well as reception staff. As busy as they are, they have kept their appointment on time each time. Lovely bunch...
Sian Pike
13 Feb 2017
REPORT
Quick at finding a solution to my Guinea pigs illness, provided a medicine and recommended a change of food. Now he is all better
Lee Hubber
8 Feb 2017
REPORT
Well i must say the vet care is the best around my dog was looked after very well. He has to get a lump removed from his back leg and the after care was brilliant and for the vet care i would go back ...
Well i must say the vet care is the best around my dog was looked after very well. He has to get a lump removed from his back leg and the after care was brilliant and for the vet care i would go back again without hesitating. Apart from that the rest of it was a disgrace , my dog was discharged and it was left in the hands of the insurance to pay..i already knew i would have to pay some of the cost. Within a day i had a call and the person at the end of the phone had no care for my dog and without anything else being said wanted the bill paid on full there and then. Very unhelpful, very rude with not a care in the world for the animal they had treated. I made a short repayment schedule and paid as much as possible each time. My last payment was a few days late due to being away and when i went to pay, the bill had already been sent to the debt collectors. Appatently a letter was sent on the 9th of jan explaining this was going to be passed to collections to which i bever recieved although payment wasnt due until the 26th jan. Really disappointed with the way things were handled as soon as my dog was discharged. This has really made me think about moving to another vets.
plympton taxi
30 Jan 2017
REPORT
My dog of 21 years old, Scampi fell ill and had to be put to sleep, they looked after him gracefully and profesionally. Thankyou for looking after him so well.
Vikki Bamlett
17 Jan 2017
REPORT
Ive had to take my cat there a few times in a week due to being poorly and i couldnt of asked for better service. Really recommend it
Rachel Mitchell
4 Jan 2017
REPORT
We are so greatfull to the staff who took care of our very poorly dog. Mylo is now on the road to recovery. Thank you all so much.
Neill Mitchell
29 Dec 2016
REPORT
Quite simply the best veterinary surgery in Plymouth, possibly in all of Devon. Amazing care given to pets and owners, in-house laboratory, scans, x-ray, and ward provides total care.
Rachel Harris
5 Dec 2016
REPORT
The care and expertise shown by Pru the Vet, Karen the Vet Nurse and everyone else involved in caring and looking after our poorly Sun Conure, Sol was second to none during his 48 hour stay. Communic...
The care and expertise shown by Pru the Vet, Karen the Vet Nurse and everyone else involved in caring and looking after our poorly Sun Conure, Sol was second to none during his 48 hour stay. Communication was fantastic and he received the correct tests and treatment at the right time. They were reassuring while also being realistic about the situation. Thankfully little Sol pulled through and we were able to take him home. Pru remained in touch with us for several days afterwards. Finding a good Avian Vet is difficult in this area, but Pru knew exactly what to do. Thank you all so much from all of us, Rachel, Phil & Sol xx PS We're told that Sol made quite a few fans during his stay so if you'd like to see more of him, his Instagram name is sollythesun.
Evie Holman
18 Nov 2016
REPORT
The marvellous girls and Richard Hazard. Looked after my glaucoma bunny and her husbun. And as for my grey, Ruby, I watched her make almond eyes at Richard in a recent consultation. If she does that,...
The marvellous girls and Richard Hazard. Looked after my glaucoma bunny and her husbun. And as for my grey, Ruby, I watched her make almond eyes at Richard in a recent consultation. If she does that, then this place is something else by her standards!
Vesper Percy
25 Oct 2016
REPORT
Brilliant service, friendly and helpful staff. I 100% recommend this practice as it provides proper overnight care for inpatients, and they are able to perform complicated treatment even for exotic pe...
Brilliant service, friendly and helpful staff. I 100% recommend this practice as it provides proper overnight care for inpatients, and they are able to perform complicated treatment even for exotic pets, e.g. invasive diagnostic surgery on a small reptile. It's usually easy to get an appointment, and the practice is on a clear bus route which stops right outside, as well as having a car park. This surgery takes its clients and their animals seriously. Especially recommended if you have exotic animals or pets with complex conditions!
Ciaran O'Sullivan
31 Aug 2016
REPORT
Just wanted to say 'thank you' from my partner and me for the way you handled the last few days of our beloved Maddie. The locum vet Tess was extremely supportive and reassured us that we had done all...
Just wanted to say 'thank you' from my partner and me for the way you handled the last few days of our beloved Maddie. The locum vet Tess was extremely supportive and reassured us that we had done all we could, and Lorena arranged for us to see Maddie one more time before she was cremated and her ashes returned to us. Throughout the difficult process, your staff communicated with us really well and kept us informed, and we also noted the number of actions listed on Maddie's records as they tried to keep her alive. Thank you again for all you did.
Ellie Knight
22 Jul 2016
REPORT
Wouldn't recommend for reptile care - wanted to surgically remove 2 eggs from our leopard gecko. After a lot of consultation from breeders we declined the operation (receiving a lot of guilt tripping ...
Wouldn't recommend for reptile care - wanted to surgically remove 2 eggs from our leopard gecko. After a lot of consultation from breeders we declined the operation (receiving a lot of guilt tripping from the veterinary nurse) and brought our gecko home, where she then proceeded to lay her 2 normal eggs and is now recovering nicely
Princess Catherine Elizabeth
20 May 2016
REPORT
I would not trust anyone else with my pets. The staff are fantastic and I really feel that you consider how we are feeling, not just the pets. My cat's been in a few times and I always get regular cal...
I would not trust anyone else with my pets. The staff are fantastic and I really feel that you consider how we are feeling, not just the pets. My cat's been in a few times and I always get regular calls to update me how he is getting on, even if there is nothing new to say it is still so thoughtful and reassuring. Something you do t have to do but makes such a difference! Amazing people.
Kelly Killestein
25 Apr 2016
REPORT
Unfortunately my cat went missing last Tuesday which I then found him late afternoon on Saturday, he had been run over by a car. I came into this surgery in a right state almost falling to my knees ca...
Unfortunately my cat went missing last Tuesday which I then found him late afternoon on Saturday, he had been run over by a car. I came into this surgery in a right state almost falling to my knees carrying my baby. They ladies instantly took him from me as I was begging them to help and put him on oxygen and a heat pad. I only waited ten minutes but it felt a lifetime, the vet then called me into her room and explained my baby's injuries and gave me two options, I chose to have my baby put down that afternoon. I could barely hold myself up though the heart break of it all as this cat is and always will be my best friend. The vet 'Katie' supported me the whole time and reassured me the whole time. I am sorry to the surgery for the way they saw me that day, but I can't thank them enough for helping me and helping me to put my baby out of pain. RIP BEAR
Ash Wood
13 Mar 2011
REPORT
Very helpful, polite, friendly and wonderfully caring with our dog.
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01752 702646
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
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08:00AM-18:00PM
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The Veterinary Hospital
Plymouth, Devon
General Info
The Veterinary Hospital, Plymouth
Colwill Road, Estover,
Plymouth PL6 8RP
Tel: 01752 702646
The Veterinary Centre, Plymstock
70 Pomphlett Road, Plymstock,
Plymouth PL9 7BN
Tel: 01752 492293
The Veterinary Centre, Lipson
42 Lipson Road, Lipson,
Plymouth PL4 8PW
Tel: 01752 664866
The Veterinary Centre, Plympton
Hillcrest Drive, Plympton,
Plymouth PL7 2DX
Tel: 01752 344188 & 336644
The Veterinary Centre, St Budeaux
168 Victoria Road, St Budeaux,
Plymouth PL5 1QY
Tel: 01752 361045
Colwill Road, Estover,
Plymouth PL6 8RP
Tel: 01752 702646
The Veterinary Centre, Plymstock
70 Pomphlett Road, Plymstock,
Plymouth PL9 7BN
Tel: 01752 492293
The Veterinary Centre, Lipson
42 Lipson Road, Lipson,
Plymouth PL4 8PW
Tel: 01752 664866
The Veterinary Centre, Plympton
Hillcrest Drive, Plympton,
Plymouth PL7 2DX
Tel: 01752 344188 & 336644
The Veterinary Centre, St Budeaux
168 Victoria Road, St Budeaux,
Plymouth PL5 1QY
Tel: 01752 361045
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Kaylee Robbins
12 Jul 2018
Great treatment in an emergency. The staff are very caring. From the receptionist to the nurse to the vets.
Clare Baker
12 Jul 2018
Mixed review so only three stars. Our dogs are registered at the Plymstock branch and they have been great so far. One of my dogs needed an XRay at the vet hospital in Estover and whilst they did a go...
Mixed review so only three stars. Our dogs are registered at the Plymstock branch and they have been great so far. One of my dogs needed an XRay at the vet hospital in Estover and whilst they did a good job from a professional point of view, I felt the way in which I was delivered the bad news about my dogs prognosis was a bit careless. I was informed of my dogs degenerative back condition over the phone and the vets words were 'He is on borrowed time' Given my dog is only two this was hard, but I was shown the Xrays so I could see the vets findings - fair enough and appreciated they explained the prognosis. However, when I questioned the vet as to just how long my dog 'had left' she went on to say that she meant he wouldn't live to be an old dog. Now to me, borrowed time means the dog had only a short time left to live. I was pretty put out as I had been crying hysterically following my phone conversation earlier that day with the vet. The vet also said the dogs condition was inoperable, but yet the next day I get a call off said vet saying, after speaking to a specialist they think an MRI and op might do the trick afterall. I felt confused and quite honestly distraught. We do have insurance for our dogs, thank goodness but decided to take a more holistic approach to helping our lovely dog, by way of acupuncture. We have have used Adam, the in house acupuncturist to ease the discomfort and Adam has been really re-assuring, and I have the utmost faith in what he's doing as he's achieved remarkable results with my dog. I cannot thank Adam enough. Also, on a plus point I would like to give a special mention to Olivia, the receptionist at both the Plymstock & Lipson branches. She always remembers our dog by name and makes a real fuss of him. That's a nice touch as she must see an awful amount of pets! Overall I am happy with the Veterinary Group, but I would only use the vet hospital in Estover as a last resort. The receptionists there are a bit rude to be honest. One time my husband was there and the girls were making facial gestures to each other as my husband had complained about something. Now that is not acceptable.
Jayne Tilley
29 Jun 2018
Claire the vet was very thorough and made us feel very much at ease. This was my second visit as I went with my daughter and her dog and both times we've had experience excellent service. We would hi...
Claire the vet was very thorough and made us feel very much at ease. This was my second visit as I went with my daughter and her dog and both times we've had experience excellent service. We would highly recommend this practice
O 87
29 May 2018
Great service! We were down from Sheffield visiting family, when our dog injured herself. They squeezed us in same day they were very helpful and efficient. If we lived in Plymouth without a doubt, we...
Great service! We were down from Sheffield visiting family, when our dog injured herself. They squeezed us in same day they were very helpful and efficient. If we lived in Plymouth without a doubt, we would have them as our vets.
sam prynn
24 May 2018
I recently took my 2 rabbits to this vets to see a vet called Pur. She was fantastic! She was thorough and you can tell she actually cares about your animals. She didn't try and sell me anything we di...
I recently took my 2 rabbits to this vets to see a vet called Pur. She was fantastic! She was thorough and you can tell she actually cares about your animals. She didn't try and sell me anything we didn't need and gave great advice. Thank you
Sarah Haywood
6 May 2018
A great vets indeed. Separate areas for cats and dogs to wait to be seen. Lovely welcoming staff. Dry food on sale and good quality toys on sale for your fur babies. Although cats and dogs seem to be ...
A great vets indeed. Separate areas for cats and dogs to wait to be seen. Lovely welcoming staff. Dry food on sale and good quality toys on sale for your fur babies. Although cats and dogs seem to be the main animals reptiles are welcome as they have a specialist reptile vet.
StarchaserXFER
21 Apr 2018
Came in for an emergency, very understanding and concise. Quick and straightforward with treatment options. Great place to support your pets!
Alan
5 Apr 2018
Always good service excellent staff been excellent in the treatment of my two Yoko and Lennon would have no problem recommending this practice to any other dog owners
Katrina Shannan
30 Mar 2018
We have gerbils and 2 vets here are exotic specialists. We wouldn't take our gerbils anywhere else now. Don't be fooled into thinking that the vets at Pets at Home will be good with small animals beca...
We have gerbils and 2 vets here are exotic specialists. We wouldn't take our gerbils anywhere else now. Don't be fooled into thinking that the vets at Pets at Home will be good with small animals because they sell them - the vet here was useless. Don't hesitate about going to the Estover Vet Hospital if you you have a small furry. Trust us, we went through a lot of vets that didn't have a clue before we found this practice. We saw Richard Hazard and he was wonderful. There's also a lady called Pru who is qualified with exotics.
Not Being Funny Productions
15 Mar 2018
I've been to this out of hours Vet clinic twice now, I had to take my aging cat (she's 17) to have her looked at as my usual Vet wasnt open, I was told my cat had cystitis which can be common in cats ...
I've been to this out of hours Vet clinic twice now, I had to take my aging cat (she's 17) to have her looked at as my usual Vet wasnt open, I was told my cat had cystitis which can be common in cats especially on a dry food diet , it was an expensive trip but the results were precise and correct medication was dispensed for her.
My second visit 3 months after my first was for the same reasons - this time around I was advised to move my cat onto wet food to prevent this happening again and I also bought a bigger medication bottle to allow self medication from home, the vet nurse was really very nice and she was very attentive , there was no rush to get my cat out of the door as soon as possible and she didn't try to suggest me buying anything aside what my cat needed.
A few days later my cat displayed the same symptoms again , this time I rang as it had cost a fair bit of money to get her medicated out of hours, I spoke to a male vet who talked me through my options and possible causes for my cat's condition which we eventually narrowed down to stress, from this advice she has been fine up to now and I'm very happy that my cat is now on the road to recovery - it maybe expensive but for out of hours help for your pet, you're in safe hands with these guys and gals.
leanne bostock
27 Oct 2017
Highly recommend veterinary hospital. Helpful, friendly, genuinely caring staff.
Richard Hazard is amazing when it comes to small/exotic animals. There is not much he doesn't know about rats for inst...
Highly recommend veterinary hospital. Helpful, friendly, genuinely caring staff.
Richard Hazard is amazing when it comes to small/exotic animals. There is not much he doesn't know about rats for instance.
Richard has provided excellent care and advise over many years of visiting him and I would never go anywhere else.
All the staff have a genuine love of animals and go above and beyond to care for your much loved pets. I trust them all implicitly.
Sam Shayer
25 May 2017
I have been using this veterinary practice for many years now and would definitely recommend. The staff are amazing and during the toughest of times, have always shown compassion and understanding. Th...
I have been using this veterinary practice for many years now and would definitely recommend. The staff are amazing and during the toughest of times, have always shown compassion and understanding. The service is fantastic, and even though appointments usually run a little late, I certainly don't mind as I know that when it is my turn, I will not be rushed out just so they can get to the next patient.
Kim Leeson
9 May 2017
Lovely staff. My dog is very nervous n the staff take real care of him.xx
Rebecca Freeston
3 May 2017
Absolutely appalling prices kept changing nearly 200 to be seen for a saline drip. Out of hours fees I understand, but after speaking to them on the phone and explaining the situation we managed to ra...
Absolutely appalling prices kept changing nearly 200 to be seen for a saline drip. Out of hours fees I understand, but after speaking to them on the phone and explaining the situation we managed to raise the money we were quoted for treatment. Upon arrival this had increased dramatically. Unhelpful caused stress and worry. Upset my own vet would use these as out of hours service. My daughter fed our puppy grapes our pup showed no adverse effects however we are aware of the dangers and decided it best to check.
Shell Hoskin
18 Feb 2017
After my poor cat coming in bleeding and a panicked call to the vets they treated her with nothing less than compassion she's now home recovering and hopefully won't need any more treatment. Thank yo...
After my poor cat coming in bleeding and a panicked call to the vets they treated her with nothing less than compassion she's now home recovering and hopefully won't need any more treatment. Thank you Pru x
David Lighterness
16 Feb 2017
Excellent team of vets and assistants, as well as reception staff. As busy as they are, they have kept their appointment on time each time. Lovely bunch...
Sian Pike
13 Feb 2017
Quick at finding a solution to my Guinea pigs illness, provided a medicine and recommended a change of food. Now he is all better
Lee Hubber
8 Feb 2017
Well i must say the vet care is the best around my dog was looked after very well. He has to get a lump removed from his back leg and the after care was brilliant and for the vet care i would go back ...
Well i must say the vet care is the best around my dog was looked after very well. He has to get a lump removed from his back leg and the after care was brilliant and for the vet care i would go back again without hesitating. Apart from that the rest of it was a disgrace , my dog was discharged and it was left in the hands of the insurance to pay..i already knew i would have to pay some of the cost. Within a day i had a call and the person at the end of the phone had no care for my dog and without anything else being said wanted the bill paid on full there and then. Very unhelpful, very rude with not a care in the world for the animal they had treated. I made a short repayment schedule and paid as much as possible each time. My last payment was a few days late due to being away and when i went to pay, the bill had already been sent to the debt collectors. Appatently a letter was sent on the 9th of jan explaining this was going to be passed to collections to which i bever recieved although payment wasnt due until the 26th jan. Really disappointed with the way things were handled as soon as my dog was discharged. This has really made me think about moving to another vets.
plympton taxi
30 Jan 2017
My dog of 21 years old, Scampi fell ill and had to be put to sleep, they looked after him gracefully and profesionally. Thankyou for looking after him so well.
Vikki Bamlett
17 Jan 2017
Ive had to take my cat there a few times in a week due to being poorly and i couldnt of asked for better service. Really recommend it
Rachel Mitchell
4 Jan 2017
We are so greatfull to the staff who took care of our very poorly dog. Mylo is now on the road to recovery. Thank you all so much.
Neill Mitchell
29 Dec 2016
Quite simply the best veterinary surgery in Plymouth, possibly in all of Devon. Amazing care given to pets and owners, in-house laboratory, scans, x-ray, and ward provides total care.
Rachel Harris
5 Dec 2016
The care and expertise shown by Pru the Vet, Karen the Vet Nurse and everyone else involved in caring and looking after our poorly Sun Conure, Sol was second to none during his 48 hour stay. Communic...
The care and expertise shown by Pru the Vet, Karen the Vet Nurse and everyone else involved in caring and looking after our poorly Sun Conure, Sol was second to none during his 48 hour stay. Communication was fantastic and he received the correct tests and treatment at the right time. They were reassuring while also being realistic about the situation. Thankfully little Sol pulled through and we were able to take him home. Pru remained in touch with us for several days afterwards. Finding a good Avian Vet is difficult in this area, but Pru knew exactly what to do. Thank you all so much from all of us, Rachel, Phil & Sol xx PS We're told that Sol made quite a few fans during his stay so if you'd like to see more of him, his Instagram name is sollythesun.
Evie Holman
18 Nov 2016
The marvellous girls and Richard Hazard. Looked after my glaucoma bunny and her husbun. And as for my grey, Ruby, I watched her make almond eyes at Richard in a recent consultation. If she does that,...
The marvellous girls and Richard Hazard. Looked after my glaucoma bunny and her husbun. And as for my grey, Ruby, I watched her make almond eyes at Richard in a recent consultation. If she does that, then this place is something else by her standards!
Vesper Percy
25 Oct 2016
Brilliant service, friendly and helpful staff. I 100% recommend this practice as it provides proper overnight care for inpatients, and they are able to perform complicated treatment even for exotic pe...
Brilliant service, friendly and helpful staff. I 100% recommend this practice as it provides proper overnight care for inpatients, and they are able to perform complicated treatment even for exotic pets, e.g. invasive diagnostic surgery on a small reptile. It's usually easy to get an appointment, and the practice is on a clear bus route which stops right outside, as well as having a car park. This surgery takes its clients and their animals seriously. Especially recommended if you have exotic animals or pets with complex conditions!
Ciaran O'Sullivan
31 Aug 2016
Just wanted to say 'thank you' from my partner and me for the way you handled the last few days of our beloved Maddie. The locum vet Tess was extremely supportive and reassured us that we had done all...
Just wanted to say 'thank you' from my partner and me for the way you handled the last few days of our beloved Maddie. The locum vet Tess was extremely supportive and reassured us that we had done all we could, and Lorena arranged for us to see Maddie one more time before she was cremated and her ashes returned to us. Throughout the difficult process, your staff communicated with us really well and kept us informed, and we also noted the number of actions listed on Maddie's records as they tried to keep her alive. Thank you again for all you did.
Ellie Knight
22 Jul 2016
Wouldn't recommend for reptile care - wanted to surgically remove 2 eggs from our leopard gecko. After a lot of consultation from breeders we declined the operation (receiving a lot of guilt tripping ...
Wouldn't recommend for reptile care - wanted to surgically remove 2 eggs from our leopard gecko. After a lot of consultation from breeders we declined the operation (receiving a lot of guilt tripping from the veterinary nurse) and brought our gecko home, where she then proceeded to lay her 2 normal eggs and is now recovering nicely
Princess Catherine Elizabeth
20 May 2016
I would not trust anyone else with my pets. The staff are fantastic and I really feel that you consider how we are feeling, not just the pets. My cat's been in a few times and I always get regular cal...
I would not trust anyone else with my pets. The staff are fantastic and I really feel that you consider how we are feeling, not just the pets. My cat's been in a few times and I always get regular calls to update me how he is getting on, even if there is nothing new to say it is still so thoughtful and reassuring. Something you do t have to do but makes such a difference! Amazing people.
Kelly Killestein
25 Apr 2016
Unfortunately my cat went missing last Tuesday which I then found him late afternoon on Saturday, he had been run over by a car. I came into this surgery in a right state almost falling to my knees ca...
Unfortunately my cat went missing last Tuesday which I then found him late afternoon on Saturday, he had been run over by a car. I came into this surgery in a right state almost falling to my knees carrying my baby. They ladies instantly took him from me as I was begging them to help and put him on oxygen and a heat pad. I only waited ten minutes but it felt a lifetime, the vet then called me into her room and explained my baby's injuries and gave me two options, I chose to have my baby put down that afternoon. I could barely hold myself up though the heart break of it all as this cat is and always will be my best friend. The vet 'Katie' supported me the whole time and reassured me the whole time. I am sorry to the surgery for the way they saw me that day, but I can't thank them enough for helping me and helping me to put my baby out of pain. RIP BEAR
Ash Wood
13 Mar 2011
Very helpful, polite, friendly and wonderfully caring with our dog.
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