Lovely caring staff. Great vet, I find taking my cat to the vets is nothing short of a nightmare, both for myself and my cat, but he managed to put us at ease.- nearly! Lol. Everything was explained to me about what was needed to be done and why Read Less

Disappointed at lack of communication and raging cost of possible overreaction to dogs condition. Initially an emergency call out at midnight (£175) followed by hospitalisation, xray and blood tests. 2 additional days of fluids treatment resulting in total of £740 for apparent trapped wind. Bit much for a small dog in my opinion. When discharged, was given further Meds but stopped as seemed to contradict each other, vast improvement overnight. Also no response so far to the insurance claim for sent to them for completion over 2 weeks ago. Seems as I paid them in full there is no rush for me to get money back. Will seek alternative vet for future treatment Read Less

I would like to thank you for the lovely card that was sent after our cat was ran over my granddaughter was sadly there when Oliver was put to sleep which was heartbreaking but a few weeks later the card arrived lovely touch xx Read Less

I rarely have a bad word to say for vets but the Tiverton practice is horrendous. First they casually told me my 4 yr old cat had a terminal disease and could be dead within 3 months.. in fact he had a regular parasitic infection which cleared up after a week of antibiotics. I moved to another vets at this point (he's a very healthy 10 yr old now!). Sadly my mum stayed with them. Last night her beautiful 16 yr old cat became very poorly and heartbreakingly we decided it was his time. All the vet could do was tell her how expensive it would be and that she should bring him in instead.. yes, into a freezing cold night, drag him 10 miles in the middle of the night with a heart condition so his last moments would have been stressful and anxious, rather than curled up warm in his favourite spot with his mum. Money was never the issue, but his attitude was disgusting. Luckily my wonderful vet came out to see him, and calmly assisted him away from this world in the warmth of his own home with his mum.Read Less

I'm so angry and disappointed! If it wasn't bad enough dealing with your rude receptionist but to be unsympathetic and unhelpful when I had an animal in pain makes a mockery of you! Iv now reresgistered all 4 of my pets with a practice who are about the animals! Read Less

Vale Vets in Tiverton is a first class clinic. All of the staff are very professional, helpful and understanding. Our dog, Buffy, was very sick and had to stay in the clinic for a week. She was treated by Jonathon Dainton who is an exceptional vet. He gave her the highest possible level of attention and kept us informed of her condition and treatment several times each day. With the support of the very capable and caring nursing staff Buffy was returned to us in good health. We are very grateful for the skills and absolute commitment of the staff and would highly recommend you go the extra mile to use this clinic. Read Less

I've been taking my pets to The Vale for many years and the care and service I've always received has always been outstanding. Knowledgeable staff, thorough vets, and although vet bills everywhere are never cheap this practice gives you what you pay for. Read Less

Took my cat Marley to the vale in cullompton this afternoon as unhappy with a previous diagnosis. Within a few minutes of speaking to the vet today, we felt rest assured that his condition is not what was previously diagnosed and in fact he will make a full recovery on his own without the need for unnecessary (and costly) trip to a specialist for a CT scan. We had already seen improvements in only a few days hence we felt there had been a mis-diagnosis. Cant thank todays vet enough. Think his name was Ben. Lovely chap, pleasant, knowledgeable, reassuring and best of all...he thought marley was a precious diamond...which he is!! Read Less

Yesterday i took a pregnant cat in as she was very thin and stress. They told me she due any day as producing milk. The cat was not even a year old by the looks off her. I would have her but no pets can be in my flat. Thank you to the tiverton team and hope she has healthy kittens x Read Less