Having just had to go through the devastating experience of having our beloved Milly put to sleep I would like to thank everyone at Pets4Vets for the caring attitude not only to Milly but also to my husband and myself.. A special mention to Kate who stood in the cold for nearly an hour with me and has always been so lovely ,also lovely Becky who is such a caring person these girls have made such a difference to our sad experience.We can't thank them enough.xxx Read Less

We are registered with V4P in Christchurch. I have used Bournemouth in the past, Tom in particular when they were still CC. I couldn't fault them then, and based on my experience at Christchurch I probably wouldn't now. 3 years ago, we were registered with a little independent vet in Tuckton (I stunt name and shame as the practice has since changed hands). At the time our 11 year old cat (Harry) was having massive problems with fluid building up around his lungs, heart and in his stomach area. All the vet would do was prescribe diuretics, he refused to do any tests saying they were to expensive and wouldn't show anything worthwhile. When it became too much, we asked the ultimate question and he refused to answer just saying that it would have to be our decision. That was when I registered with V4P in Christchurch. We booked the appointment, but Harry passed that night, so we had to call back and cancel. But the way in which we were treated, the compassion shown, meant we transferred our other pets over to their care. (The better opening times also helped) This year Pickle (Harry's mother) is now also suffering from a build up of fluid, blood tests were done without issue, results came back quickly. Turns out Pickle has heart failure. BUT through their exemplary care, she is still going strong. She occasionally has fluid drained from her abdomen, but it's otherwise surprising everybody. That was in July and it's now nearly November! When we took her in for the first time, we explained what has happened with Harry, and got the response we wanted. With compassion, they said that although it was ultimately our decision, if they felt the animal in question would be suffering, they would advise us how best to proceed. That's all we wanted from our previous vet. So, all in all I am very impressed. Also, in all the regular visits Pickle has put up with, there have been occasions where the vet HAS NOT charged us for their time. Obviously this is at the individual vets discretion, but it is a welcome change from the money grabbing that is prevalent in the entire "industry" (not really the right word, but I can't think of anything better right now). Read Less

Had to take my dog here in an 'emergency' - I'd previously been registered with Magnolia House but don't like the new vets. I saw a vet called Katie who was absolutely lovely and 'fixed' the problem straight away. The whole experience was good - from reception staff through to the bill (which was no where near as horrific as I was expecting. I'd been told by a couple work colleagues how good the staff at Vets4Pets are and now I've experienced myself. Will definitely return. Read Less

These guys are awesome! From the receptionists to the vets and nurses the really care about you pet's wellbeing. They worked so hard to save our dog when he was hit by a car and he's now his old naughty self. Read Less