I have always used this vets but I have only just found out that the Government adds 20% VAT on the bill. Just to let the Government know as far as most of us are concerned our beloved pets are not a luxury item so why should we be charged extra to have them treated when they are poorly. Read Less

Not impressed with the level of service for our Yorkie who was suffering for months with a persistent cough. Repeated trips gave different and vague diagnoses each time. Prescriptions dealt failed to help, cost us a lot of money , and in one case made him worse to the point he was completely debilitated by his condition. We never got the same vet twice and rates for consultations were expensive. Eventually they gave us a quote for a £700 diagnosis treatment which involved putting him under which was incredibly risky for our aging dog. Deciding to get a second opinion we brought Taz to the vet in Tenby who made an instant & clear diagnoses. After a much cheaper consultation, £50 worth of meds were prescribed and our dogs problem went away within days. Sorry to have to leave this review but Kingston Vets you did a really poor job of this one while leaving us a few £100 worse off, I can't recommend you at all. Read Less

I have always used Kingston Vets for all our family pets for many years :-) Recently our dog of 8 years become very poorly and weak. I called the Milford Haven practice as they opened at 8.30am they said to bring her straight down - they vet took a look at her and ran through everything but wanted us to have blood tests to be sure of the issue. They asked me to go straight away to their Pembroke practice which i did. When i got their a new vet was waiting and took Rosie straight for her blood tests - the vet came out and explained the results would be back in an hour but they wanted to keep Rosie with them and start to infuse fluids. Within the hour i had the results and a plan of action of treatment within 4 days Rosie was back to fighting fit. They kept in touch with me twice daily to update me on Rosie progress and filled in the insure forms for me which was a big help. After Rosie returned home she needed a special diet - i ran out of the food at one point but did not realise until 5pm - i called the vets and one of the reception ladies dropped the food to my house on their way home from work. Now this is what i would call going to the extra mile in customer service. I would highly recommend Kingston Vets to everyone. Rosie is also part of their healthy pet club which i find very useful especially with the reminders for the flea and work treatment. Thank you Charlotte, Jayne & all staff for many years of help and support. Read Less

this a an email i sent these vets, please read IF YOU FEEL THE SAME PLEASE LEAVE A REVIEW I have just moved to Saundesrfoot in the last couple weeks, and have a couple cats and dogs, and was looking for a vets to register with, was thinking something local like the ones in Tenby, but i know someone from Milford Haven who has used you for years and years, and highly recommended you so was about to register with yourself's this week, However I have just been on facebook to hear how you asked a local animal charity for help with a cat that was pregnant with the kittens stuck in the birth canal, and unfortunately 3 kittens died, but the part i have an issue with is what you charged them, you ask them for help and then charge them full wack, seeing as you asked them for help you should have only charged them cost, i would never use a business that profits from charity. the reason I moved to Saundersfoot is for my new job in Milford Haven, i will have delight in letting everybody i meet know about your standards Ross P.s. I know you are a business and need to make a profit, but to ask a charity for help and then sting them is disgusting the lowest of the low Read Less

Ok, haven't been for a while as I live in Spain now, but they are an excellent vets. Charlotte (reception) Kathy (head nurse now) and of course Jane the boss. My absolute favorite was Johan, who Looks as tho he left. Any Way guys, thanks. Read Less

Huge massive thankyou to every one in pembroke kingston vets who helped saved my pooch ((buster the st bernard)) especially the vets that looked after him they done a fantasic job making sure he pulled through even though he was critical and with his recovery hes made a full recovery just waiting for his fur to grow back now lol thankyou to everyone....would highly recommend these vets x Read Less

I would like to register my disappointment for the time it is taking to process my recent insurance claim form. It has been nearly 2 weeks now since I brought in the insurance claim form to be completed by the vet after treating my dog sooty. My insurance company is still awaiting the completed form to be returned to them. Waiting over 2 weeks for you to return the form is unacceptable especially after paying to get this service done. My current insurance company have a dead line of 21 days for all claim forms to returned to them from start of treatment which leaves 7 days remaining. This is not the first time I have had to chase up the completion of a claim form after my dog has received treatment at the surgery and I think this is unacceptable and poor customer service. Read Less