The Oaks Vets

When candy was in few weeks ago to get teeth out all the staff a vets that i seen was great a she a much happier we dog now when i speak to any one about my dog or there pet i always tell them the oaks vet is the best iv been coming to yous for years with all my dogs that iv had in the past Thank You . Read Less

Staff at oaks vets were gentle and caring of the wild pigeon i took in and sarah the vet also asked how our family were doing after our recent loss of dolly which we really appreciated knowing that she was remembered by you also Read Less

Oaks have always been our family’s Vet of choice over the years and we’ve always had a great experience with the staff and effective treatment where required. Would recommend them to anyone looking for a great service for their pet! Read Less

Best Veterinary Surgery I know, and I looked around until I found the very best for our beloved cavalier. Excellent service, friendly, and helpful receptionists, outstanding veterinarians, informative, and helpful in their care of our pet! I highly recommend this practice for all pets. Read Less

Always a 5 star review for Oaks but especially the surgery in Saltcoats( its our local vet), always a 1st class service provided. we have just been in with our pregnant French bulldog, everything went great with Belle's pregnancy, as 1st time breeders they provided us with helpful advice and sometimes just reassurance when we had worries towards the end of the pregnancy. We brought Belle for her C-Section on the 30/12/16, delivering 6 beautiful puppies, honestly can't thank Jamie and the whole team enough for their professionalism and compassion. Can't wait to bring Belle and her puppies in to meet them! Read Less

I just want to thank the staff at your veterinary centre in Largs who were very supportive and comforting whilst my beagle ruby was put too sleep. She was only two and a hlaf years old and had suffered many siezures in a 12 hour period that she didnt even recognise any of the family. She had no sense of direction and what was once tge most friendliest dog you could ever meet was a shadow of her former self. Your staff made it a little easier for me and also put up with my crying an whaling as i was an emotional wreck. So thank you from myself and the family for giving Ruby your best care.Read Less

Spacious surroundings, recently refurbished establishment with a broad spectrum of, in the main, pleasant and efficient staff. It's the only practice in the area of which I'm personally aware, and thus holds a captive customer base. This might explain their often useless/non-existent approach to queue management and basic communication,which occurs during their treatment delays, leading to unhappy customers and a search for an alternative practice. Read Less

OK weve been using Oaks Vets Largs for years and to be honest this is the first time im writing review...1 of my dogs has been on Propalin since being a puppy, went in to re-order 3 weeks ago and was told ,no till she saw vet and was to take urine sample(no easy task).Went for appointment 13/10/2016, explained "cant get sample",he examined her and was happy for her to continue,had to get small Propalin,( 17) Went today to pick up normal large Propalin.,(No easy Task) No says receptionist,got to see vet,,already done says I,,oh ok says receptionist Ill need to check,,No again,got to get sample,,I explained vet was happy,,oh she says Ill need to check,,ok she says but you still owe 17 for consultation fees from 13th (that was requested from vet),,,,,added on to Propalin today was total of 65...Why not add on to the one I bought on the 13th???? Really not happy today with the guesswork ....Read Less

Sadly I have had to leave this review for a second time now after Oaks vets cleverly hid my 1st honest and open review from the view of others... My mums elderly cat (Tish) was taken in to Oaks vet at approximately 5.15 on Monday 10th October by a good samaritan who found her with 3 young girls who had lifted her from my mum's garden while my mum spent the afternoon visiting her father in hospital. Arriving home at 7.15 we immediately realised Tish was missing and set out searching for her and we were beyond relieved when we made contact with the woman who had found our lovely cat and taken her to Oaks vets in good faith that they'd care for her. Apallingly this was already too late as Oaks vets in their words "treated her as a stray" and euthenased Tish shortly after her arrival at the vets. They have told my mum since that she was meowing a lot and they deemed this to mean that she was in pain and that she lay in the corner of the crate which they said indicated she may have kidney disease so coupled with the "stray" claim they put her to sleep. I'm no vetenary expert but what I do know is Tish was wearing her usual flea collar when she was handed into Oaks surgery on Monday, and I'm sure we can agree that a cat with a collar is a cat with an owner. Tish was 21 years old and she was my cat as a child and over the 21 years I knew her I can confirm that she was a noisy girl who loved to meow, and I question any vet who decides a cat who is meowing is in pain so extreme that she must be euthenased with immediate effect!! Thirdly the suspicion that she had kidney disease surely can only be confirmed by blood test's and not by the behaviour of an old lady in an unfamiliar environment who wold have been understandably tired and anxious after the afternoon she had. The only thing that Tish did wrong was look like a scruffy old girl and end up in the hands of the wrong "vets" after she was taken from her garden. She was in fact a well loved pet and had been to Oaks vets often over the years, most recently last year where she was given a clean bill of health and my mum was told her bloods were fantastic for a cat of her age. My mum contacted the vet at 8.40am on Tuesday 11th desperate to get an update on her girl only to be told that she was had been put to sleep the previous evening by the vet, the very person we trust to care for our pets not betray them in their hour of need!!! Oaks vets tried to justify this as "the best interests of the cat" I don't think any animal having her life taken from her without the comfort of her owner and familiar smell's and home comforts is in her best interest when she is little more than an old lady who's had a bad day. Shame on you Oaks vets.Read Less

We have been taking our cats to the Oaks since we moved to the area last year. The vets have always been fantastic as have the nurses and reception staff. Always friendly and chatty. The building has recently had a rebuild and looks amazing. Would highly recommend. Read Less

I moved to Saltcoats with work three months ago and bought a puppy to keep me company. I used Google to find a vets and this one looked nice. When I called for the first time the service I received was amazing so I felt pleased that I had chosen to go here. The first appointment we went to I think I was as nervous as my dog. We were greeted with a big smile and the girl on the desk said and this must be Teddy, without me saying a word, what an incredible welcome. The first vet we saw gave loads of great advice about food, insurance and even great payment plans to help with the ongoing cost that comes with owning a pet. Every time I have visited we have seen a different vet and have met other members of the team. What a great group of friendly professional people who provide an amazing service. I am sadly moving away again so went in this evening to get Teddy checked over and something to help him for the journey. Again amazing service from genuinely nice people. I got home and took teddies tablets out of my handbag and on the envelope the lovely lass had written " to be given to Teddy on the 20/8/16. Good luck with the new job! " WOW what an amazing touch. I really hope that I can find a practice as good as this where I am moving to. Thank you everyone at The Oaks from Teddy and Melanie xRead Less

Took my cat to the vets to get checked out as I was worried about her wait lose and other things they were great with her even when she tried to climb all over the computer lol thank fully they found out the reason and hopefully she will get back to the way she was can't thank them enough for what they have done Read Less

It's easy to be critical, but people also do not take the time to praise staff. Our cat was hit by a car and we turned up at the vets early the vet was not in, but the staff were great getting the cat prepped and when the vet did arrive, she was amazingly. Very good and took care of everything. Read Less

Been using the Oaks for at least 5 yrs now, so loving and kind when we sent our last dog to rainbow bridge, and still use them today for our 3 yr old pup. Disabled friendly, reception staff as lovely as the vets themselves and all so helpful :)Read Less

Friendly informative staff, any questions answered, never a bother, no question is daft. When calling for advice or appt, don't keep you waiting, seen within couple of hours. Their Pet Health Club is great value, been member since Oct. My puppy loves going here, always happy to see the staff. Read Less

Excellent practice, the vets and all supporting staff truly care for your pet. The opening hours across all the practices means that you are generally able to source vet help Monday through Sunday 8.30am till late - can't ask for more than that. The staff are great at giving support and reassurance over the phone and are also extremely accommodating when you need to see a vet within a few hours of contacting them. We have been with the Practice at Saltcoats for 3 years now, although have used both Dundonald and Largs, and despite the fact we moved away from Saltcoats in 2014 we are not moving vets. Keep up the good work and lovely caring service :)Read Less