Money making machine! My cat had been very poorly for several days. The vet have her 2 injections and said she didnt know what was wrong with her. Suggested she stay overnight for "monitoring" at a cost of £500!! I declined because if they dont know what is wrong with her, I can do the same thing at home!! Requested for me to bring her in again next day, which I regretted as they just charged me more money! Took a blood test which was very expensive. The whole bill came to £200. Then they didnt even bother to inform me of the results, I had to chase them up. I was told nothing showed up in the results so they still didnt know what was wrong with her. I think £200 is a lot of money to pay to get "we don't know"!! Read Less

I was impresed by the care we received when my little black cat got her ear badly bitten in a fight recently. We got an appointment quickly, and I was touched by the vet Andreas' compassion. He genuinely seemed upset by Luna's injury. He decided to staple it then and there, and we were able to bring her straight Home afterwards. The aftercare was good, and I felt that overall everybody concerned did their very best for my little cat. Read Less

Thank you so much Coastway Lewes! My black Labrador managed to cut herself quite badly on some barbed wire and Paul Lawrence was fantastic, offering me the most cost effective treatment while being very kind and caring. My dog loves going to the vets as the reception staff are so lovely and she always knows she’ll get a treat afterwards! I always receive a very professional service and trust all the staff implicitly, I would highly recommend Coastway! Read Less

My dog had hip surgery at this practice, following which they offered no physiotherapy. The reason... "to be fair we've had physio therapists in the past but can't keep them due to lack of work" oh and your vet is new so didn't know who we could refer to. The result my dogs leg is totally atrophied, they may as well have cut his leg off. The vet even suggested euthanasia if no improvement for what was simply hyper extension of the hock due to muscle wastage. Thank god I had the foresight to get a second opinion. After 8 years of being a loyal customer they don't even offer up an apology. If you care for your pets I wouldn't use this practice Read Less

Having used Coastway for over 9 years I had always recommended them however this is no longer the case. Due to a recent change in circumstances my partner found ourselves a little short of money. Our dog however needed treatment for an eye infection. Having been loyal customers for over 9 years my partner requested 2 weeks to pay the bill. This was purely because she had gone from weekly to monthly pay. This was refused along with treatment for our dog. Disappointed I challenged this decision to the senior partner to be told I should take my pets elsewhere. 9 years of paying the bill on time and they have no trust or customer care or worse worry more about profit over care. Read Less

I am so grateful to the vets at Coastway and to the lovely staff for their kindness and helpfulness - on many occasions! Just recently my Springer Spaniel has managed to slice herself twice on her legs -possibly on barbed wire, resulting in nasty gashes on her legs. In both instances the vets were concerned to minimise the cost for me considering staples rather than anaesthetic and stitches - as one of these happened on a bank holiday that definitely helped. They were kind, caring and efficient and went out of their way (special thanks to Paul) to help my dog. I wouldn't hesitate to recommend them. Read Less

Fantastic vets! Everyone from the reception staff to the vets are incredibly kind, caring and professional. Our dog Willow loves coming to visit which is great as she can be quite timid. Ignore previous reviews suggesting it's expensive, it's very reasonable and you get a great service! Would highly recommend! Read Less

I've used Coastway for nearly 13 years with my dog Bailey. I use the Portslade and Freshfield surgeries. Everyone is so caring and friendly, they always remember my dog's name and she's always made a fuss of. The out of hours clinic is excellent too. I used it when my dog's back went into spasm, she has arthritis and was in so much pain, but Andrea and Jenny were both excellent. I'm so grateful to them. Read Less

Took my boy in to have minor op at the Brighton branch and just wanted to say thank you to the staff for taking into account his reactivity to other dogs and not making me or him feel like it was an inconvenience. And to the lovely nurse who let us leave via the fire exit so he did not have to be walked through a very busy waiting room after his op.Read Less

Freshfield Business Estate Branch I popped in to pick up some advocate for my 2 dogs on Saturday (29th Oct) around 11.45am and the mature lady receptionist behind reception told me I couldn't purchase as my dogs haven't been seen in the past year. I had had a baby so whilst preparing for that I bought extra advocate so I wouldn't need to come back too soon providing my dogs were in good health. I wasn't informed at the time that I'd need to see a vet if it was over a year foRead Less

From a standing start not knowing why my pooch was in such pain, to getting an honest diagnosis, I can't fault how great they've been. A ruptured cruciate ligament would be tough for anyone, let alone a small, older dog. But the operation was executed perfectly and (despite my best efforts), she has already managed to jump up onto the sofa, after only 2 weeks. More than happy with Paul & the team and I look forward to having a much happier, more mobile dog. Read Less

Coast way have been brilliant with my boy hoglet for the past 3 years. He's had two separate operations on a prolapsed eye (the same eye) and both times he's regained his eye and his eyesight despite not strictly being an exotic pet vets. Just wanted to say great work and worth every penny :') Read Less

Alastair Ball at the Shoreham by Sea branch has looked after our soppy Labrador Hogan for many years now and I would never trust my beloved pooch to be in the hands of anyone else! One of the first times Alastair saw Hogan (was just routine appt for jabs or something), he diagnosed a mass cell tumour in Hogan's head which had been misdiagnosed on MANY occasions by another vet as a cyst! Luckily, after very invasive surgery, Hogan was all clear. Alastair has also just put one of my daughters beloved guinea pigs through a massive surgery. We are SO grateful to the compassion and care shown by ALL the staff at Shoreham by Sea. Thank you all so much Read Less

Claire and the whole Team at Telscombe are quite simply outstanding. All 3 of my dogs owe their lives, and more importantly the quality of their lives, to Claire's outstanding experience. Her gentleness and understanding in the handling of all pets I have seen there is quite touching. And what a relief it is to have Andrea there when Claire isn't. Read Less

Today our Border Terrier Kes returned to see Jenny, this time for a booster jab and general checkup. Had it not been for the amazing work of Jenny and her team, Kessi would not be here today, having suffered an extremely bad poisoning incident in October last year. We cannot recommend Jenny enough and we thank the team for all their hard work and for bring Kessi back from the brink, giving him 24 hour care until he came back around. He is a happy little dog and we have these vets at Coastway to thank for having him at home with us today. Thank you. Read Less

Andreas, you have been simply outstanding in the exemplary way you have for many years looked after our beloved Airedale Terriers, Cassius and Kira. Sadly we have lost both of them in less than two months, first and suddenly was Kira at 11.5 years old (who we rescued from Glasgow aged 15 months), and last week Cassius, (who we'd owned since a puppy) at nearly 14 years old - a great age for an Airedale! We take solace and reassurance in knowing that both dogs had a wonderful life with us and that we, together with Andreas's help did everything possible for them. Not only in being a super vet over the years and especially in the twilight of their time he has been a rock of support to us and his deep care and understanding the dogs' needs shining through every time. Going beyond the immediate medical care, when Kira passed, Andreas also suggested we think about getting another, smaller female dog to ease the grief and also give some new life to the ageing Cassius. We love Terrier character so settled on a Lakeland Terrier - found a lovely breeder in Leicester and two weeks ago became the proud owners of Sasha. They became great friends for only 10 days before Cassius sadly went to the Grand Kennel above (again Andreas and Paula at Rottingdean were simply amazing at this time - so truly caring and professional), but I truly believe Cassius had welcomed her into the family before handing over his mantle. Had we not taken Andreas's advice we would have been in an awful place at the moment, but having Sasha as a new lease of life in the home is a gift! She's so full of life and character it's impossible to be sad for too long - although Cassius and Kira will always be in our hearts. A totally new idea and shot across the bows from Andreas saying we should consider showing her her...let's she how she develops in time but thank you for all you have done for the Airedale's and undoubtedly in the future for Sasha too. Thank you very much Andreas - born to be a veterinary surgeon!Read Less

I have just had the best vet experience ever with Jay, Vet. Nurse, and the Reception Staff. My elderly, arthritic Chunky Choc Lab, Megan, is extremely reluctant to allow me anywhere near her nails, and herself anywhere near a Vets. With much kindness, and a lot of help she is manicured and her various bumps and dents have been checked. All is well. I am extremely grateful. Thank you so much. Read Less

I've used this vets for 10 years now and can't recommend them highly enough. I've seen several vets here, Andreas, Paul and Andrea when I had to bring my dog in to the emergency over night service. She had had a spasm in her back for more than 24 hours and despite medication was really distressed. I was in a state too. Andrea was so calm and reassuring, I felt instantly better and my dog stopped howling for the first time in about 12 hours! Andreas checked Moo for heart difficulties a couple of weeks ago - she's 10 now and has had a few funny turns! He was so thorough and kind. I was instantly reassured and Moo was given a clean bill of health too. All the staff here are lovely, really friendly and kind.Read Less

My puppy recently underwent a major operation at this vets on her stomach. For 6-7 weeks after she had complications, continuously we asked for an X-ray but were told vehemently one was not required until one of the vets suggested that we may consider her being put to sleep. After approaching a second vet that evening where she subsequently stayed for 8 days, she has now made a full recovery. I would not recommend this vets under any circumstances.Read Less

Have been going to Coastways for a year now and where amazing when my puppy got attacked by a dog in the park they where very kind and didnt mind me calling u every 2 hours to check up on him ! They where amazing at keeping me informed! Me and my husband found a stray cat that had been left to stave we took her up to coastways and they took her in and hound her a new home!!! really amazing vets and nurses!!! have recommended them to the rest of my family and friends!! Read Less