Chase Veterinary Centre
St Leonards on Sea, East Sussex
General Info
Sussex Coast Vets are committed to providing quality care and treatment to your pet whom we consider to be a member of your family. We offer exceptional and affordable care, 7 days a week.
We operate a 24 hour service from our De La Warr Road Clinic in Bexhill.
Reviews
Tamara Stevens
25 Jun 2018
REPORT
Will be switching vets. Have found the reception staff very unhelpful, was needing to top up a vax and missed the time period - phoned twice to be sure that it was worth coming in, both times they cou...
Will be switching vets. Have found the reception staff very unhelpful, was needing to top up a vax and missed the time period - phoned twice to be sure that it was worth coming in, both times they couldn't answer question and said they would call back and didn't. I brought two very stressed cats in and was immediately told that the vax wouldn't work as I was a couple weeks out. The waiting room is just one room and so the two stressed cats were in a room with very large dogs. Was there longer than I wanted to be as they couldn't find the right records as the records are in the cats' names, and they misspelled one of the cats' names and have two records for the same animals. As well, I paid over £200 in April, they lost the record of it, and have harassed me for it, although I paid on the day and have the proof. Also, when using out of hours vet in Bexhill, although there for an injured cat, he was more concerned with selling me high priced flea spray to fumigate my house in December which wasn't necessary. Incompetence galore - although the vet who saw my cats was very nice. Shame that reception can't sort themselves out.
Alexandra Mansfield
3 May 2018
REPORT
Another great check-up for my 12 year-old Cat Oskar
Robin Peters
2 May 2018
REPORT
A great vet and nurses looked after our dog and emptied a cyst on his paw
Lucy bradshaw
1 May 2018
REPORT
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I miss...
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I missed my morning appointment, phoned tail between legs, delightful receptionist booked me in again same day. No frowning or grumbling at my earlier faux pas. Vet was professional and friendly and receptionist exceptionally helpful, informative and welcoming.
Rumours are wrong, I encourage pet owners to try for themselves.
Lucy Bradshaw
1 May 2018
REPORT
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I miss...
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I missed my morning appointment, phoned tail between legs, delightful receptionist booked me in again same day. No frowning or grumbling at my earlier faux pas. Vet was professional and friendly and receptionist exceptionally helpful, informative and welcoming.
Rumours are wrong, I encourage pet owners to try for themselves.
Darlene Hughes
21 Mar 2018
REPORT
All staff very caring towards family members (PETS)....
Warm, welcoming, friendly to all...
Clean & tidy reception
Generally overall can not fault them
Hastings Jon
6 Mar 2018
REPORT
Super caring vets, had our beloved and aged dog Tish (20yrs old) put to rest here. Highly recommended.
julia froggie
3 Nov 2016
REPORT
My two little pugs are always treated with the up most respect and care.Thank you to Stephen and his Team
Gwen David
1 Nov 2016
REPORT
Out of hours is extortionate!!! Tried to charge me 700 for something which cost 260 elsewhere! Disgusting!
Steve painter
10 Sep 2016
REPORT
We
have been going to beaufort road vets for 30 something years now and seeing the vet stephen for 10 or more years . All of are animals have been well looked after we have no complaints concerning c...
We
have been going to beaufort road vets for 30 something years now and seeing the vet stephen for 10 or more years . All of are animals have been well looked after we have no complaints concerning care, we have a lot of respect for stephen and are dogs have always been pleased to see him , we would not want to go anywhere else or see any other vet , if you read this stephen thank you from us and max the labrador . For any pet owners looking for a vet best advice we can give is get pet insurance , hope this is helpful to all . Belucky
Charlotte Parrot
4 Aug 2016
REPORT
Recently had our much loved family dog of 16 years put to sleep at this surgery. I found them very unsympathetic more interested in our discussing disposal of the dog and cost whilst she was still al...
Recently had our much loved family dog of 16 years put to sleep at this surgery. I found them very unsympathetic more interested in our discussing disposal of the dog and cost whilst she was still alive in the surgery gasping for breath. We had previously been with Chase vets for more then 20 years before it had been taken over and never owed them a penny.
Making a decision to put your dog down there and then is not a easy one. She has been part of our family for so long discussing money is not something you want to do as she lay by your feet waiting to be put out of her misery. A phone call the following day would have been appreciated or least wait until she was put to sleep before we discussed finances with looking up at us during her final moments.
very sad.
J MC
29 Apr 2016
REPORT
Stephen is an outstanding vet IMHO, he has spayed both my kittens - one in 2014, one 2016 - you can barely see the incision where he operated. Half an inch/2cm? There's no stitches & both kittens were...
Stephen is an outstanding vet IMHO, he has spayed both my kittens - one in 2014, one 2016 - you can barely see the incision where he operated. Half an inch/2cm? There's no stitches & both kittens were shaved which was the only indication that they'd been operated on!
My youngest kitten had her op last month & the way she carries on, you'd never think she'd had an op!
Highly recommend him.
Matthew Jarvis
4 Jan 2016
REPORT
Book an Appointment
Online booking unavailable
Please call
01424 714164
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Chase Veterinary Centre
St Leonards on Sea, East Sussex
General Info
Sussex Coast Vets are committed to providing quality care and treatment to your pet whom we consider to be a member of your family. We offer exceptional and affordable care, 7 days a week.
We operate a 24 hour service from our De La Warr Road Clinic in Bexhill.
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Tamara Stevens
25 Jun 2018
Will be switching vets. Have found the reception staff very unhelpful, was needing to top up a vax and missed the time period - phoned twice to be sure that it was worth coming in, both times they cou...
Will be switching vets. Have found the reception staff very unhelpful, was needing to top up a vax and missed the time period - phoned twice to be sure that it was worth coming in, both times they couldn't answer question and said they would call back and didn't. I brought two very stressed cats in and was immediately told that the vax wouldn't work as I was a couple weeks out. The waiting room is just one room and so the two stressed cats were in a room with very large dogs. Was there longer than I wanted to be as they couldn't find the right records as the records are in the cats' names, and they misspelled one of the cats' names and have two records for the same animals. As well, I paid over £200 in April, they lost the record of it, and have harassed me for it, although I paid on the day and have the proof. Also, when using out of hours vet in Bexhill, although there for an injured cat, he was more concerned with selling me high priced flea spray to fumigate my house in December which wasn't necessary. Incompetence galore - although the vet who saw my cats was very nice. Shame that reception can't sort themselves out.
Alexandra Mansfield
3 May 2018
Another great check-up for my 12 year-old Cat Oskar
Robin Peters
2 May 2018
A great vet and nurses looked after our dog and emptied a cyst on his paw
Lucy bradshaw
1 May 2018
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I miss...
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I missed my morning appointment, phoned tail between legs, delightful receptionist booked me in again same day. No frowning or grumbling at my earlier faux pas. Vet was professional and friendly and receptionist exceptionally helpful, informative and welcoming.
Rumours are wrong, I encourage pet owners to try for themselves.
Lucy Bradshaw
1 May 2018
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I miss...
I have heard horror stories about the uncaring attitude of Sussex coast vets since they took over Chase, luckily enough my pets didn't need to go to the vets for a long time until yesterday.... I missed my morning appointment, phoned tail between legs, delightful receptionist booked me in again same day. No frowning or grumbling at my earlier faux pas. Vet was professional and friendly and receptionist exceptionally helpful, informative and welcoming.
Rumours are wrong, I encourage pet owners to try for themselves.
Darlene Hughes
21 Mar 2018
All staff very caring towards family members (PETS)....
Warm, welcoming, friendly to all...
Clean & tidy reception
Generally overall can not fault them
Hastings Jon
6 Mar 2018
Super caring vets, had our beloved and aged dog Tish (20yrs old) put to rest here. Highly recommended.
julia froggie
3 Nov 2016
My two little pugs are always treated with the up most respect and care.Thank you to Stephen and his Team
Gwen David
1 Nov 2016
Out of hours is extortionate!!! Tried to charge me 700 for something which cost 260 elsewhere! Disgusting!
Steve painter
10 Sep 2016
We
have been going to beaufort road vets for 30 something years now and seeing the vet stephen for 10 or more years . All of are animals have been well looked after we have no complaints concerning c...
We
have been going to beaufort road vets for 30 something years now and seeing the vet stephen for 10 or more years . All of are animals have been well looked after we have no complaints concerning care, we have a lot of respect for stephen and are dogs have always been pleased to see him , we would not want to go anywhere else or see any other vet , if you read this stephen thank you from us and max the labrador . For any pet owners looking for a vet best advice we can give is get pet insurance , hope this is helpful to all . Belucky
Charlotte Parrot
4 Aug 2016
Recently had our much loved family dog of 16 years put to sleep at this surgery. I found them very unsympathetic more interested in our discussing disposal of the dog and cost whilst she was still al...
Recently had our much loved family dog of 16 years put to sleep at this surgery. I found them very unsympathetic more interested in our discussing disposal of the dog and cost whilst she was still alive in the surgery gasping for breath. We had previously been with Chase vets for more then 20 years before it had been taken over and never owed them a penny.
Making a decision to put your dog down there and then is not a easy one. She has been part of our family for so long discussing money is not something you want to do as she lay by your feet waiting to be put out of her misery. A phone call the following day would have been appreciated or least wait until she was put to sleep before we discussed finances with looking up at us during her final moments.
very sad.
J MC
29 Apr 2016
Stephen is an outstanding vet IMHO, he has spayed both my kittens - one in 2014, one 2016 - you can barely see the incision where he operated. Half an inch/2cm? There's no stitches & both kittens were...
Stephen is an outstanding vet IMHO, he has spayed both my kittens - one in 2014, one 2016 - you can barely see the incision where he operated. Half an inch/2cm? There's no stitches & both kittens were shaved which was the only indication that they'd been operated on!
My youngest kitten had her op last month & the way she carries on, you'd never think she'd had an op!
Highly recommend him.
Matthew Jarvis
4 Jan 2016
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