Having been a very regular happy customer of Heene roads vets for over 20 years, I feel very confident that I am especially qualified to give a review of this fabulous practice!!! I have never found a... Read More
Having been a very regular happy customer of Heene roads vets for over 20 years, I feel very confident that I am especially qualified to give a review of this fabulous practice!!! I have never found any of the staff anything but incredibly professional, friendly and very caring to me and my animals! Over these many years I have had numerous animals of various types!! 3 gorgeous dogs, dozens of rescue bunnies, Guinea pigs and chickens!!! I am currently the home to a very hairy mutt, 6 budgies, a very grumpy African Pygmy hedgehog and a very old giant French lop bunny, his sister who was recently treated at Heene road, she unfortunately had to be put to sleep after a huge effort from nurses and vets! She was treated with such compassion and care by everyone, as was I, for as usual I was very tearful!! My experience of all the vets I have come across over the years is that of " nothing is too much trouble!" The two hip replacements that my GSD needed 18 years ago ( which was very unusual then!) to the digestive problems that was ongoing for years with my other dog!!! I have always been greeted with a smile and kind word no matter how small or ridiculous the problem is that I bring to the table!! Trust me there has been a few!!! The receptionists can always manage to find you an emergency appointment, the nurse that hold the puppy classes, now that was such fun!! The kindness and caring you and your animals receive is exemplary and I would not venture anywhere else!!Read Less