Cherrydown Vets
Basildon, Essex
General Info
Cherrydown Vets is a respected animal healthcare provider in Basildon and other parts of East England. The clinic’s services—from basic preventative care to sophisticated medical and surgical procedures—are geared toward improving the lives of pets. Preventive Medicine, Boarding, Cardiology, Senior Pet Care, 24-Hour Emergency, Emergency Care, Dental Care, and Spay/Neuter are some of the services provided. Families value the compassionate and steady support of the team as they navigate everything from initial puppy and kitten care to illness management in senior pets. Thanks to the experienced staff and modern design, Cherrydown Vets can deliver high-quality service with minimal stress for both parties. The clinic also plays a critical role in promoting responsible pet ownership across Basildon and neighboring communities. As pet ownership rises in East of England, Cherrydown Vets is dedicated to advancing its services and keeping pace with veterinary innovations. Whether it's a routine check or an emergency situation, Cherrydown Vets is always ready to assist your pet at any stage of its life. By combining state-of-the-art diagnostic tools with empathetic and effective communication, the clinic guarantees that pets receive the appropriate care when it is most needed. By seamlessly integrating sophisticated diagnostic tools and empathetic communication, the clinic assures that pets obtain timely and appropriate medical intervention. The clinic strives to keep up-to-date with the latest technological advancements and veterinary standards. By seamlessly integrating advanced diagnostics with empathetic communication, the clinic ensures that pets obtain the precise care they need. The team works closely together to ensure continuity and establish a trusted relationship with the client. Clients often mention the soothing atmosphere and appreciate the detailed consultations that help ease any worries about their pets. The clinic continually upgrades its equipment and procedures to keep up with the state-of-the-art veterinary practices. By combining precise diagnostics and effective communication, the practice ensures that pets get the right treatment at the right time.
Services
24 Hour Emergency
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Emergency Care
Grooming
In-House Pharmacy
Internal Medicine
Laboratory
Microchipping
Nutritional Counseling
Oncology
Orthopedic Surgery
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Reviews
Joann Thorpe
5 Mar 2023
REPORT
I spent a lot of money on a poorly cat, biopsies, scans, blood tests and hospitalisation. Went up for visiting and he had pulled his bandage off, drip had come out, water bowl was drained dry, no one ...
I spent a lot of money on a poorly cat, biopsies, scans, blood tests and hospitalisation. Went up for visiting and he had pulled his bandage off, drip had come out, water bowl was drained dry, no one had noticed and no one cared when I pointed it out . Biopsies on liver, pancreas and gall bladder were clear, scan showed no abnormalities but they carried on treating him for liver disease. I went to another vet and found out it was a blood disease that should have been picked up on blood test but it was too late and he died just after receiving a blood transfusion. I honestly would stay well away from this place.
craig cook
11 Jul 2018
REPORT
Stay away from this vets.
Lies after lies, wanted a shed load of money for doing naff all. He was still poorly when I picked my dog up.
Beware no compassion what do ever.
Viktorija Amobi
3 Jul 2018
REPORT
Worst experience I have ever had. Vet was keep calling my cat a dog, him by her! Also bet had injured my cat, so rough and aggressive. I can’t believe it how someone like this with such a poor standar...
Worst experience I have ever had. Vet was keep calling my cat a dog, him by her! Also bet had injured my cat, so rough and aggressive. I can’t believe it how someone like this with such a poor standard can work with animals. Will be reporting this incident!
Sue O'Neill
8 Jun 2018
REPORT
The best vets I've ever used. Friendly helpful reception staff, brilliant veterinary staff. Saved my cats life, can't fault them
Paul Lebeau
30 Apr 2018
REPORT
Very very good make u welcome and top care for ur pet great service
Dave Bishop
13 Feb 2018
REPORT
Don't care for the animals at all, just profit, even if you have paid for life long treatment / cover they always find a way out of honouring it... Whether it's unsent reminder or 'treatment not cover...
Don't care for the animals at all, just profit, even if you have paid for life long treatment / cover they always find a way out of honouring it... Whether it's unsent reminder or 'treatment not covered under terms and conditions' YOU WILL PAY AGAIN!!! Avoid
Bev Barker
13 Feb 2018
REPORT
I have used Cherrydown Vets for some years now and can only praise them for the service they have provided for my dogs. Not only do they offer a 24 hour emergency service and all the high tech equipme...
I have used Cherrydown Vets for some years now and can only praise them for the service they have provided for my dogs. Not only do they offer a 24 hour emergency service and all the high tech equipment needed for specialist things their compassion and their relationship between themselves and the animals is second to none, I would highly recommend them as anyone's vet.
James Marchant
7 Feb 2018
REPORT
Honest, fair cost and good service. Nothing to really moan about. They look after both my French bulldogs.
Eeehhh1
7 Feb 2017
REPORT
A few months ago we had to put our 14 year old dog to sleep. Every single member of staff that day was caring and compassionate. We were heartbroken and the vet gave us as much time as we needed with ...
A few months ago we had to put our 14 year old dog to sleep. Every single member of staff that day was caring and compassionate. We were heartbroken and the vet gave us as much time as we needed with her, and we were given privacy to say our goodbyes. The staff here honestly could not have been better, and we're grateful for everything they did for us.
Benjy 3man
5 Feb 2017
REPORT
I wouldn't recommend any other vets! Can't recommend the hospital enough either, always take fantastic care of my dog when he is there.
Robert Reel
14 Jan 2017
REPORT
Amazing in assisting with a deceased pet, very helpful and tactful.
Sarah Tabone
7 Jan 2017
REPORT
Well, after nearly 13 years since moving here of using this practice (for which 12 had been satisfactory) , DISAPPOINTED is an understatement , I will not name drop, but after taking my pug for check...
Well, after nearly 13 years since moving here of using this practice (for which 12 had been satisfactory) , DISAPPOINTED is an understatement , I will not name drop, but after taking my pug for checkup regarding a wart which had suddenly mutated in November 2016, bearing in mind she has been seen since she was a puppy for her annual boosters (health check ????), spade etc was seen in April 16 for her annual booster, and again in August 16 for a cut to her front toe, not once was the wart to her hind leg pick up or mentioned as a concern, because of our concern of its mutation (mine and husbands) we wished for it to be removed. (Now up until July 2016 I had had her insured lifetime cover, then changed her to another company so I had her and my other dogs all under the same insurer) , anyway so lump removal goes ahead, turns out that it is a grade 2 cancerous cell, and that next stage would be a vet to get in contact with me to discuss next stage of treatment ( January 2017) still not heard from anyone, to top it off just had letter through post today, from insurance company, informing me that because I had told the vet at the initial consultation that she had had the lump for a few years, they will not cover a pre existing condition, nor any other treatment relating to this. I ask you this firstly why would I say that, yes she had a wart, but this was NEVER picked up on previous health checks or on her notes , secondly if this was the case I would of had it done sooner under her first insurers. So as this post stated disappointed and upset.
Emma Henigan
5 Jan 2017
REPORT
We sadly had to have our beloved dog Cassie put to sleep recently and the compassion and professionalism shown was so greatly appreciated. Even more so when a bouquet of flowers arrived today from the...
We sadly had to have our beloved dog Cassie put to sleep recently and the compassion and professionalism shown was so greatly appreciated. Even more so when a bouquet of flowers arrived today from them with deepest sympathy. In the 13 years of Cassie life I can honestly say I have had no need to ever complain. I would like to make a special mention to Kevin Wood, I have always had faith and trust in all suggestions for Cassie's care and he always put what was best for her before anything else. Would highly recommend Cherrydown to any pet owner.
Jayne Stonely
24 Dec 2016
REPORT
Both of my dogs are registered here and I have always had excellent service. I used to go to Medivet who are terrible and twice the price. The vets at Cherrydown are all great and the Receptionists ar...
Both of my dogs are registered here and I have always had excellent service. I used to go to Medivet who are terrible and twice the price. The vets at Cherrydown are all great and the Receptionists are by far the friendliest ladies I've seen on a reception desk.
Rob Wirdnam
24 Dec 2016
REPORT
As we approach year end I would like to wish all at Cherrydown vets a wonderful Xmas and happy New year and my heartfelt thanks for all the help and assistance you have provided in keeping my diabetic...
As we approach year end I would like to wish all at Cherrydown vets a wonderful Xmas and happy New year and my heartfelt thanks for all the help and assistance you have provided in keeping my diabetic dog alive, I am sure that he would not have made it past the summer if it had not been for you. Special thanks to Sami who has patiently answered the dozens of question I have thrown at her and for all your pharmacy staff who have always been able to provide a tip top service even when iv asked for the wrong stuff or been late in requesting supplies
Louise Lindfield
23 Dec 2016
REPORT
We have always used cherry down for all our dogs...(we have had loads since I was born...and one dog had 2 litters of 10 pups each litter) They have always been brilliant... and our last visit last W...
We have always used cherry down for all our dogs...(we have had loads since I was born...and one dog had 2 litters of 10 pups each litter) They have always been brilliant... and our last visit last Wednesday was excellent service although a sad visit where we had to have our beautiful Labrador put to sleep. After 18 years of having her it was the hardest decision ever but Cherrydown vets were so sensitive and caring. 10*****
Trevor Brown
15 Dec 2016
REPORT
Bens been in for a TPLO on his leg, From the first diagnosis we have been kept informed all the way, JB has been very helpful and very reassuring at a stressful time, He has explained in great detai...
Bens been in for a TPLO on his leg, From the first diagnosis we have been kept informed all the way, JB has been very helpful and very reassuring at a stressful time, He has explained in great detail about how the operation will go and why Ben needs this particular treatment, Cherrydown have phoned every day to let us know how Ben is getting on, we have visited him in kennels and all the staff have been very friendly and helpful, JB called us on the evening after he operated and explained how it all went. Hopefully Ben will be home soon, During such a stressful time our whole experience with Cherrydown has been fantastic, They are professional, understanding and very helpful.
Beverley Larke
15 Dec 2016
REPORT
Very dissapointed yet again with this practice, having asked for appointment with specific vet Kevin was told he wasnt there so opted to see Chris, yet again 40 minutes over appointment time , Chris t...
Very dissapointed yet again with this practice, having asked for appointment with specific vet Kevin was told he wasnt there so opted to see Chris, yet again 40 minutes over appointment time , Chris told me I was there for Coopeers anul glands as Cooper hadnt been seen since July,,,,ummm no Cooper was her a week or so ago...... well nothing on here to say that, well he has ear probs. checked Coopers ears after using a wash for over a week, and issued a perscription for ear drops, having insited her check again where Coopers prior notes were and eye rolling ta da COopers notes under Connies, not good enough really a simple thing likes mixing up notes for 2 different dogs could be disastrous. We chose this practice because they say To us they are one the family, but sadly we are not feeling the love from this practice anymore. In the past the waiting times have become ridiculous have waited over an hour past appointment no explanation or apologies. Chris spent much of the time looking at his watch and even came round to the door as if we were wasting his time. Connie has been on steroids for a while for her allergies and as she is so young we have managed to get her from one tablet a day to half a tablet every 3 days .....Chris's advice Just stop them all together.... really is that not dangerous?.. Sadly we are now wondering if we should be staying at this practice with such lapses in the running and rude reception staff especially the lady dispensing last night. This used to be a good vets but sadly now customers dont matter and fhey only seem to be interested in profit. Such a Shame
carole hayes
26 Oct 2016
REPORT
Consistent excellent care for all my animals over the last twenty years.
Paul A Read
23 Oct 2016
REPORT
4 and a half weeks ago this practice caused the slow and painful death of our beautiful cat. Cyan died on the 5th. My wife left a negative review on the 12th, in this time it seems Cherrydown have bee...
4 and a half weeks ago this practice caused the slow and painful death of our beautiful cat. Cyan died on the 5th. My wife left a negative review on the 12th, in this time it seems Cherrydown have been able to find it within theirselves to send out condolences etc to other people and update their facebook page. They have communicated with other people but not answered any of the concerns or commented on the problems we (and poor Cyan) suffered with them. What a disgrace. Still very angry and shocked at the way it's all been ignored, swept away and seemingly forgotten about.
Barbara Lane
18 Oct 2016
REPORT
Very sadly our dear cat had to be put to sleep last week. I cannot thank the staff at Cherrydowns enough. Not only was everything explained clearly and kindly to us but the staff showed such compassio...
Very sadly our dear cat had to be put to sleep last week. I cannot thank the staff at Cherrydowns enough. Not only was everything explained clearly and kindly to us but the staff showed such compassion. Imagine how I felt when I arrived home tonight to find a beautiful bouquet of flowers sent by them. What a kind thought and such a lovely thing to do. Once again thank you to everyone from the vet to the reception staff for helping us through a difficult time.
Natalie Wright-Gigg
12 Oct 2016
REPORT
Sadly we had to have our dog put to sleep last Sunday evening the vet on call was amazing taking loads of time to explain things to us and helped us so much. The staff we dealt with on the phone in re...
Sadly we had to have our dog put to sleep last Sunday evening the vet on call was amazing taking loads of time to explain things to us and helped us so much. The staff we dealt with on the phone in regards to our boys cremation were kind and helpful taking time to let us decide what was best for us. This week our dogs ashes came back, they were sent to Stanford because that is nearest to us and today we received flowers and a sympathy card from them. Altogether a great service because of the kindness and patience shown to us a horribly difficult situation was made so much easier. Thank you to everyone at Basildon. Xx
Nick Archer
16 Aug 2016
REPORT
Kevin Wood is Fantastic. He's part of an excellent team lead by Jonathan who have been our family vet for 8 years.....and in those 8 years they've treated us like a family....always given excellent se...
Kevin Wood is Fantastic. He's part of an excellent team lead by Jonathan who have been our family vet for 8 years.....and in those 8 years they've treated us like a family....always given excellent service and never been afraid to tackle a problem head on.
My only complain is one of my direct insurance claims was never processed by the accounts department which meant I had to pay 500 unexpectedly once.
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FAQs
Where is Cherrydown Vets located?
Cherrydown Vets is located at 53 Cherrydown W, Basildon, Essex SS16 5AW. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What time does Cherrydown Vets open and close each day?
Cherrydown Vets is open Monday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 17:00 PM. They are closed on Sundays.
Is Cherrydown Vets open on Saturdays?
Yes, Cherrydown Vets is open on Saturdays. Their Saturday hours are 09:00AM to 17:00 PM.
Is Cherrydown Vets open on Sundays?
No, Cherrydown Vets is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Cherrydown Vets offer emergency or 24-hour services?
Yes, Cherrydown Vets provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Cherrydown Vets?
You can book an appointment online with Cherrydown Vets via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Cherrydown Vets offer?
Cherrydown Vets in Basildon offers a range of veterinary services, including 24 Hour Emergency, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Cherrydown Vets offer vaccinations for pets?
Yes, Cherrydown Vets provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Basildon clinic.
Does Cherrydown Vets offer pet dental care?
Absolutely. Cherrydown Vets offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Cherrydown Vets?
Cherrydown Vets does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Basildon.
Does Cherrydown Vets provide boarding or kennel services?
Yes, Cherrydown Vets has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Cherrydown Vets?
Cherrydown Vets provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Cherrydown Vets microchip my pet?
Yes, Cherrydown Vets offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 8:00 PM
Tuesday
Tue
8:00 AM – 8:00 PM
Wednesday
Wed
8:00 AM – 8:00 PM
Thursday
Thu
8:00 AM – 8:00 PM
Friday
Fri
8:00 AM – 8:00 PM
Saturday
Sat
9:00 AM – 5:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Cherrydown Vets
Basildon, Essex
General Info
Cherrydown Vets is a respected animal healthcare provider in Basildon and other parts of East England. The clinic’s services—from basic preventative care to sophisticated medical and surgical procedures—are geared toward improving the lives of pets. Preventive Medicine, Boarding, Cardiology, Senior Pet Care, 24-Hour Emergency, Emergency Care, Dental Care, and Spay/Neuter are some of the services provided. Families value the compassionate and steady support of the team as they navigate everything from initial puppy and kitten care to illness management in senior pets. Thanks to the experienced staff and modern design, Cherrydown Vets can deliver high-quality service with minimal stress for both parties. The clinic also plays a critical role in promoting responsible pet ownership across Basildon and neighboring communities. As pet ownership rises in East of England, Cherrydown Vets is dedicated to advancing its services and keeping pace with veterinary innovations. Whether it's a routine check or an emergency situation, Cherrydown Vets is always ready to assist your pet at any stage of its life. By combining state-of-the-art diagnostic tools with empathetic and effective communication, the clinic guarantees that pets receive the appropriate care when it is most needed. By seamlessly integrating sophisticated diagnostic tools and empathetic communication, the clinic assures that pets obtain timely and appropriate medical intervention. The clinic strives to keep up-to-date with the latest technological advancements and veterinary standards. By seamlessly integrating advanced diagnostics with empathetic communication, the clinic ensures that pets obtain the precise care they need. The team works closely together to ensure continuity and establish a trusted relationship with the client. Clients often mention the soothing atmosphere and appreciate the detailed consultations that help ease any worries about their pets. The clinic continually upgrades its equipment and procedures to keep up with the state-of-the-art veterinary practices. By combining precise diagnostics and effective communication, the practice ensures that pets get the right treatment at the right time.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Anesthesiology
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Emergency Care
Grooming
In-House Pharmacy
Internal Medicine
Laboratory
Microchipping
Nutritional Counseling
Oncology
Orthopedic Surgery
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Vaccinations
Reviews
Joann Thorpe
5 Mar 2023
I spent a lot of money on a poorly cat, biopsies, scans, blood tests and hospitalisation. Went up for visiting and he had pulled his bandage off, drip had come out, water bowl was drained dry, no one ...
I spent a lot of money on a poorly cat, biopsies, scans, blood tests and hospitalisation. Went up for visiting and he had pulled his bandage off, drip had come out, water bowl was drained dry, no one had noticed and no one cared when I pointed it out . Biopsies on liver, pancreas and gall bladder were clear, scan showed no abnormalities but they carried on treating him for liver disease. I went to another vet and found out it was a blood disease that should have been picked up on blood test but it was too late and he died just after receiving a blood transfusion. I honestly would stay well away from this place.
craig cook
11 Jul 2018
Stay away from this vets.
Lies after lies, wanted a shed load of money for doing naff all. He was still poorly when I picked my dog up.
Beware no compassion what do ever.
Viktorija Amobi
3 Jul 2018
Worst experience I have ever had. Vet was keep calling my cat a dog, him by her! Also bet had injured my cat, so rough and aggressive. I can’t believe it how someone like this with such a poor standar...
Worst experience I have ever had. Vet was keep calling my cat a dog, him by her! Also bet had injured my cat, so rough and aggressive. I can’t believe it how someone like this with such a poor standard can work with animals. Will be reporting this incident!
Sue O'Neill
8 Jun 2018
The best vets I've ever used. Friendly helpful reception staff, brilliant veterinary staff. Saved my cats life, can't fault them
Paul Lebeau
30 Apr 2018
Very very good make u welcome and top care for ur pet great service
Dave Bishop
13 Feb 2018
Don't care for the animals at all, just profit, even if you have paid for life long treatment / cover they always find a way out of honouring it... Whether it's unsent reminder or 'treatment not cover...
Don't care for the animals at all, just profit, even if you have paid for life long treatment / cover they always find a way out of honouring it... Whether it's unsent reminder or 'treatment not covered under terms and conditions' YOU WILL PAY AGAIN!!! Avoid
Bev Barker
13 Feb 2018
I have used Cherrydown Vets for some years now and can only praise them for the service they have provided for my dogs. Not only do they offer a 24 hour emergency service and all the high tech equipme...
I have used Cherrydown Vets for some years now and can only praise them for the service they have provided for my dogs. Not only do they offer a 24 hour emergency service and all the high tech equipment needed for specialist things their compassion and their relationship between themselves and the animals is second to none, I would highly recommend them as anyone's vet.
James Marchant
7 Feb 2018
Honest, fair cost and good service. Nothing to really moan about. They look after both my French bulldogs.
Eeehhh1
7 Feb 2017
A few months ago we had to put our 14 year old dog to sleep. Every single member of staff that day was caring and compassionate. We were heartbroken and the vet gave us as much time as we needed with ...
A few months ago we had to put our 14 year old dog to sleep. Every single member of staff that day was caring and compassionate. We were heartbroken and the vet gave us as much time as we needed with her, and we were given privacy to say our goodbyes. The staff here honestly could not have been better, and we're grateful for everything they did for us.
Benjy 3man
5 Feb 2017
I wouldn't recommend any other vets! Can't recommend the hospital enough either, always take fantastic care of my dog when he is there.
Robert Reel
14 Jan 2017
Amazing in assisting with a deceased pet, very helpful and tactful.
Sarah Tabone
7 Jan 2017
Well, after nearly 13 years since moving here of using this practice (for which 12 had been satisfactory) , DISAPPOINTED is an understatement , I will not name drop, but after taking my pug for check...
Well, after nearly 13 years since moving here of using this practice (for which 12 had been satisfactory) , DISAPPOINTED is an understatement , I will not name drop, but after taking my pug for checkup regarding a wart which had suddenly mutated in November 2016, bearing in mind she has been seen since she was a puppy for her annual boosters (health check ????), spade etc was seen in April 16 for her annual booster, and again in August 16 for a cut to her front toe, not once was the wart to her hind leg pick up or mentioned as a concern, because of our concern of its mutation (mine and husbands) we wished for it to be removed. (Now up until July 2016 I had had her insured lifetime cover, then changed her to another company so I had her and my other dogs all under the same insurer) , anyway so lump removal goes ahead, turns out that it is a grade 2 cancerous cell, and that next stage would be a vet to get in contact with me to discuss next stage of treatment ( January 2017) still not heard from anyone, to top it off just had letter through post today, from insurance company, informing me that because I had told the vet at the initial consultation that she had had the lump for a few years, they will not cover a pre existing condition, nor any other treatment relating to this. I ask you this firstly why would I say that, yes she had a wart, but this was NEVER picked up on previous health checks or on her notes , secondly if this was the case I would of had it done sooner under her first insurers. So as this post stated disappointed and upset.
Emma Henigan
5 Jan 2017
We sadly had to have our beloved dog Cassie put to sleep recently and the compassion and professionalism shown was so greatly appreciated. Even more so when a bouquet of flowers arrived today from the...
We sadly had to have our beloved dog Cassie put to sleep recently and the compassion and professionalism shown was so greatly appreciated. Even more so when a bouquet of flowers arrived today from them with deepest sympathy. In the 13 years of Cassie life I can honestly say I have had no need to ever complain. I would like to make a special mention to Kevin Wood, I have always had faith and trust in all suggestions for Cassie's care and he always put what was best for her before anything else. Would highly recommend Cherrydown to any pet owner.
Jayne Stonely
24 Dec 2016
Both of my dogs are registered here and I have always had excellent service. I used to go to Medivet who are terrible and twice the price. The vets at Cherrydown are all great and the Receptionists ar...
Both of my dogs are registered here and I have always had excellent service. I used to go to Medivet who are terrible and twice the price. The vets at Cherrydown are all great and the Receptionists are by far the friendliest ladies I've seen on a reception desk.
Rob Wirdnam
24 Dec 2016
As we approach year end I would like to wish all at Cherrydown vets a wonderful Xmas and happy New year and my heartfelt thanks for all the help and assistance you have provided in keeping my diabetic...
As we approach year end I would like to wish all at Cherrydown vets a wonderful Xmas and happy New year and my heartfelt thanks for all the help and assistance you have provided in keeping my diabetic dog alive, I am sure that he would not have made it past the summer if it had not been for you. Special thanks to Sami who has patiently answered the dozens of question I have thrown at her and for all your pharmacy staff who have always been able to provide a tip top service even when iv asked for the wrong stuff or been late in requesting supplies
Louise Lindfield
23 Dec 2016
We have always used cherry down for all our dogs...(we have had loads since I was born...and one dog had 2 litters of 10 pups each litter) They have always been brilliant... and our last visit last W...
We have always used cherry down for all our dogs...(we have had loads since I was born...and one dog had 2 litters of 10 pups each litter) They have always been brilliant... and our last visit last Wednesday was excellent service although a sad visit where we had to have our beautiful Labrador put to sleep. After 18 years of having her it was the hardest decision ever but Cherrydown vets were so sensitive and caring. 10*****
Trevor Brown
15 Dec 2016
Bens been in for a TPLO on his leg, From the first diagnosis we have been kept informed all the way, JB has been very helpful and very reassuring at a stressful time, He has explained in great detai...
Bens been in for a TPLO on his leg, From the first diagnosis we have been kept informed all the way, JB has been very helpful and very reassuring at a stressful time, He has explained in great detail about how the operation will go and why Ben needs this particular treatment, Cherrydown have phoned every day to let us know how Ben is getting on, we have visited him in kennels and all the staff have been very friendly and helpful, JB called us on the evening after he operated and explained how it all went. Hopefully Ben will be home soon, During such a stressful time our whole experience with Cherrydown has been fantastic, They are professional, understanding and very helpful.
Beverley Larke
15 Dec 2016
Very dissapointed yet again with this practice, having asked for appointment with specific vet Kevin was told he wasnt there so opted to see Chris, yet again 40 minutes over appointment time , Chris t...
Very dissapointed yet again with this practice, having asked for appointment with specific vet Kevin was told he wasnt there so opted to see Chris, yet again 40 minutes over appointment time , Chris told me I was there for Coopeers anul glands as Cooper hadnt been seen since July,,,,ummm no Cooper was her a week or so ago...... well nothing on here to say that, well he has ear probs. checked Coopers ears after using a wash for over a week, and issued a perscription for ear drops, having insited her check again where Coopers prior notes were and eye rolling ta da COopers notes under Connies, not good enough really a simple thing likes mixing up notes for 2 different dogs could be disastrous. We chose this practice because they say To us they are one the family, but sadly we are not feeling the love from this practice anymore. In the past the waiting times have become ridiculous have waited over an hour past appointment no explanation or apologies. Chris spent much of the time looking at his watch and even came round to the door as if we were wasting his time. Connie has been on steroids for a while for her allergies and as she is so young we have managed to get her from one tablet a day to half a tablet every 3 days .....Chris's advice Just stop them all together.... really is that not dangerous?.. Sadly we are now wondering if we should be staying at this practice with such lapses in the running and rude reception staff especially the lady dispensing last night. This used to be a good vets but sadly now customers dont matter and fhey only seem to be interested in profit. Such a Shame
carole hayes
26 Oct 2016
Consistent excellent care for all my animals over the last twenty years.
Paul A Read
23 Oct 2016
4 and a half weeks ago this practice caused the slow and painful death of our beautiful cat. Cyan died on the 5th. My wife left a negative review on the 12th, in this time it seems Cherrydown have bee...
4 and a half weeks ago this practice caused the slow and painful death of our beautiful cat. Cyan died on the 5th. My wife left a negative review on the 12th, in this time it seems Cherrydown have been able to find it within theirselves to send out condolences etc to other people and update their facebook page. They have communicated with other people but not answered any of the concerns or commented on the problems we (and poor Cyan) suffered with them. What a disgrace. Still very angry and shocked at the way it's all been ignored, swept away and seemingly forgotten about.
Barbara Lane
18 Oct 2016
Very sadly our dear cat had to be put to sleep last week. I cannot thank the staff at Cherrydowns enough. Not only was everything explained clearly and kindly to us but the staff showed such compassio...
Very sadly our dear cat had to be put to sleep last week. I cannot thank the staff at Cherrydowns enough. Not only was everything explained clearly and kindly to us but the staff showed such compassion. Imagine how I felt when I arrived home tonight to find a beautiful bouquet of flowers sent by them. What a kind thought and such a lovely thing to do. Once again thank you to everyone from the vet to the reception staff for helping us through a difficult time.
Natalie Wright-Gigg
12 Oct 2016
Sadly we had to have our dog put to sleep last Sunday evening the vet on call was amazing taking loads of time to explain things to us and helped us so much. The staff we dealt with on the phone in re...
Sadly we had to have our dog put to sleep last Sunday evening the vet on call was amazing taking loads of time to explain things to us and helped us so much. The staff we dealt with on the phone in regards to our boys cremation were kind and helpful taking time to let us decide what was best for us. This week our dogs ashes came back, they were sent to Stanford because that is nearest to us and today we received flowers and a sympathy card from them. Altogether a great service because of the kindness and patience shown to us a horribly difficult situation was made so much easier. Thank you to everyone at Basildon. Xx
Nick Archer
16 Aug 2016
Kevin Wood is Fantastic. He's part of an excellent team lead by Jonathan who have been our family vet for 8 years.....and in those 8 years they've treated us like a family....always given excellent se...
Kevin Wood is Fantastic. He's part of an excellent team lead by Jonathan who have been our family vet for 8 years.....and in those 8 years they've treated us like a family....always given excellent service and never been afraid to tackle a problem head on.
My only complain is one of my direct insurance claims was never processed by the accounts department which meant I had to pay 500 unexpectedly once.
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FAQs
Where is Cherrydown Vets located?
Cherrydown Vets is located at 53 Cherrydown W, Basildon, Essex SS16 5AW. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What time does Cherrydown Vets open and close each day?
Cherrydown Vets is open Monday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 17:00 PM. They are closed on Sundays.
Is Cherrydown Vets open on Saturdays?
Yes, Cherrydown Vets is open on Saturdays. Their Saturday hours are 09:00AM to 17:00 PM.
Is Cherrydown Vets open on Sundays?
No, Cherrydown Vets is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Cherrydown Vets offer emergency or 24-hour services?
Yes, Cherrydown Vets provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Cherrydown Vets?
You can book an appointment online with Cherrydown Vets via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Cherrydown Vets offer?
Cherrydown Vets in Basildon offers a range of veterinary services, including 24 Hour Emergency, Anesthesiology, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Cherrydown Vets offer vaccinations for pets?
Yes, Cherrydown Vets provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Basildon clinic.
Does Cherrydown Vets offer pet dental care?
Absolutely. Cherrydown Vets offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Cherrydown Vets?
Cherrydown Vets does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Basildon.
Does Cherrydown Vets provide boarding or kennel services?
Yes, Cherrydown Vets has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Cherrydown Vets?
Cherrydown Vets provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Cherrydown Vets microchip my pet?
Yes, Cherrydown Vets offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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