Southfields Veterinary Specialists
Basildon, Essex
General Info
Southfields Veterinary Specialists has established itself as a recognized entity among Essex animal enthusiasts who pursue nearby veterinary assistance. The clinic's strategic placement in Essex enables pet owners from surrounding areas to obtain regular veterinary services. A range of services such as routine checkups and pet vaccinations may be provided alongside early disease screenings and diagnostic consultations based on individual cases. Southfields Veterinary Specialists establishes a serene and organized environment to reduce stress levels for both pets and their owners. The veterinary team in Basildon manages an extensive range of medical requirements which encompass skin and coat conditions alongside dental problems and mobility issues. The clinic possesses expertise in handling urgent medical conditions such as infections and digestive disturbances alongside its standard wellness visits and preventive plans. The people of Essex frequently depend on Southfields Veterinary Specialists to help them through challenging diagnoses and the care of senior pets with chronic ailments. Visitors frequently comment on the clinic’s communication style because it remains clear, kind, and easily understandable. Through this mechanism pet owners attain assurance regarding their animal care choices. A significant number of clients continue their patronage for extended periods because they perceive consistent service delivery and develop trust through prolonged interaction. The staff's expertise in both simple and intricate veterinary subjects enables them to effectively support long-term care planning. Southfields Veterinary Specialists experiences ongoing expansion because increasing numbers of pet owners relocate to the Basildon area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network of conscientious ownership and meticulous animal care. An established Essex veterinary practice stands as a dependable option for those needing both routine and emergency animal care services. The presence of Southfields Veterinary Specialists clinic in Basildon offers a valued healthcare option to Essex residents from nearby communities. Both new pet owners looking for guidance and longtime clients handling special conditions require clear, compassionate, and consistent veterinary service at all times. This practice performs an essential community function.
Team
Laurent Findji
Veterinarian
Henry L'Eplattenier
Veterinarian
Susan North
Veterinarian
Susan Fitzmaurice
Veterinarian
Irina Gramer
Veterinarian
Monika Lobacz
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gemma Bellringer
3 Jul 2018
REPORT
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local sp...
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local specialists. From initial consultation I should have trusted my gut. Everything I asked was rushed, very unprofessional. However thinking that we were doing the right thing for our dog we agreed to go ahead with the recommended 20 sessions of radio therapy as this was described as a potentially ‘curable option’ and Charlie’s best option. Our dog coped great with the initial surgery and there was no concerns medically regarding the daily treatments. Charlie started radiotherapy and due to how far away we lived it broke our hearts that he had to stay in at Southfields for a month while he under went his treatment. Everything was going well, we were ringing for daily updates. Until the 3rd week where Charlie started to limp on one of his legs? In a panic I made the 5 hour journey to check on him to find he was indeed limping but that they couldn’t tell me why? He had X-rays which was charged for and additional ones taken that we hadn’t agreed to at an additional cost, but no real definition could be explained as to why. If they would have checked his documents prior they would see he had suffered from crutiate disease for years. They explained that his limping could be due to the position he had to be laid in for daily treatment. That being said he was in good spirits, tired as he was now on high pain killers but the nurses were great with him. He did have scabs on his mouth but I was constantly told not to worry as these will go once treatment stops. As he was now at treatment 16 and nearly at the end of the 20 treatments we would continue, reaching 20 treatments the chance of the tumor regrowing was unlikely. The remaining 4 days couldn’t come quick enough. We collected Charlie on the Saturday. Our ‘specialist’ wasn’t on duty so we were discharged by someone else. Southfields couldn’t even provide us with all the medication Charlie needed so an emergency call to our local vets to get the medication was an added stress. This being said on collection he seemed great. Although still on a lot of medication. On returning home the first few days were great and we were over the moon to have him home. Although this was short lived. Over the next few days Charlie started to go down hill. Becoming more and more quiet which was so unlike Charlie. Unfortunately he struggled to eat and even drink due to the sours around his mouth, dismissed by Southfields as a concern. This lead to hand feeding Charlie which as a chocolate lab was very unusual. Charlie couldn’t stand, or raise his head from his bed. He begun to bleed from his hose. Our local vet tried to make contact with Southfields to discuss Charlie medication and his symptoms yet got no where. No one was around to discuss his case. As if as soon as you take your pet from their care you are on your own. After a visit of our local vet and our local specialist the heart breaking decision was taken from our hands that we had to let Charlie go. Something neurologically had gone wrong. There was nothing more we could do for him. Since Charlie passing away on feb the 12th we have had many letters between ourselves and Southfields who refuse to give us any form of answers yet within 10 days of leaving there care our dog was dead. The nurses at Southfields were amazing, they must have kept his spirits up with love and cuddles as Charlie had the same personality when he came home initially as when he went in so we can only thank them for this. However the service and treatment we received for Charlie was wrong on so many accounts. We have had to pay the final bill to Southfields recently against a protest as we believe they are responsible for our dog no longer being here with us every day. Please please think twice before you go here.
Bulvinder Sandhu
19 Jun 2018
REPORT
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our dais...
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our daisy.
Sarah Harris
6 Jun 2018
REPORT
Great team! Really impressed with these guys. My vet called and we were seen within the hour by a special vet.
Toby Harrison
23 May 2018
REPORT
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, ...
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, but you made the final treatments so much more bearable and gave him a good quality of life!
tanya wynn
7 May 2018
REPORT
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himse...
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himself. These people work so hard and are so devoted. Thank you so much
Lynne Harold
11 Apr 2018
REPORT
Amazing place. Have just arrived back after Kizzie being here for a week. She had chemotherapy, radiation and surgery. Amazing team. Hoping this is all worth it!!!! Thx guys! x
Donna Waters
28 Mar 2018
REPORT
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to...
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to see me and this continued. My dog is a shadow of what he was before. I was told it would increase his quality of life, but it has destroyed him. He went in bouncy and happy, seemingly unaware of the tumour, and now he acts like he's at death's door. He is unsteady walking, barely eats, no energy, just like dead dog walking. He is my soulmate and I feel so badly having done this to him. He clearly has suffered nerve damage from his treatment, and from an online internet search, it seems it will only get worse. Seems right as he has declined every day since his last radiation appointment. Something was done very, very wrong, because radiation is not supposed to have many side effect. Now my dog gets confused even climbing stairs. And Southfields have stopped responding to my calls. Don't go there.
Teri Hall
6 Mar 2018
REPORT
My boy had heart surgery today and really happy with how it went. Amazing team! Parking was limited, but otherwise soooooooooo happy!
Wendy Pritchard
22 Feb 2018
REPORT
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, upda...
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, updates, surgery....everything - was fantastic! I'm so grateful, Thank you. The Pritchards
John Wayland
7 Feb 2018
REPORT
Team were so helpful. We arrived with Rocco during the night and they saved him! Reception was being rebuilt, but really nice place and team were so nice to me!
Charlotte Edwards
28 Apr 2017
REPORT
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let do...
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let down at the end and feel the same way to this day. She was discharged but within a month I knew it had come back and she was suffering. I immediately got in touch with them and was given an immediate appointment which was then cancelled because dr north wanted to see her. I did explain she was very unwell and uncomfortable but dr north said she knew this and to come later in the week. When I took her up she died up there two days later. I gave them a considerable amount of money out I guess of grief which I actually don't believe they deserved this was in a donation to them. I bitterly regret doing that as I feel she was let down at the end. I do feel they are completely money orientated and I still consider Dora was let down at the end
Mel M
17 Mar 2017
REPORT
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B....
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B.C. went in on 3 separate sessions to have radiotherapy. Each time, he went on a Sunday and we collected him on the Wednesday.
On the last visit which was to complete the final sessions
of radiotherapy, when I'd phoned up on the Monday late in the day, at
nearly 5pm, I was alarmed to hear he'd not yet finished the "treatment" for
that day as they'd 'seen a rush on' that day.
He must have been so anxious waiting and also he couldn't eat until each
session was over and he'd come round.
Apparently, on the last evening B.C. had developed a breathing problem,
although he'd not had this before he came in there.
I was not informed of this - imagine how I felt when I got a call in the
night asking should she, the "Intern" Lilli Pihler resuscitate B.C.
After this I got a call from the Vet Nurse asking if they could put him
down! Of course, I said no. They 'cut off' from me, somehow. When she came back on she told me B.C. had died. I then asked why he died.
The vet nurse said only the clinician could say why he died, the latter was
supposed to be 'on call'. I was told she, the clinician was not in the
building, but coming in later at 9 a.m.
Later that day we collected B.C.'s body, Susan North said with a laugh
that the clinician was her - later the story was changed.
As well as being poorly informed of events, it appears Susan North did not make herself available "on call" during the emergency and adds to VRCC's failings.
Later, I tried phoning Susan North, I tried sending E-mails trying to get
to the (basic) bottom of what happened. I tried this for weeks, months. We just wanted the truth.
She made herself unavailable every time I phoned, she left my E-mails
largely ignored giving only a very abrupt answer overall, that the cat had
cancer which obviously we already knew since that was why he was there.
We never got a real picture of why B.C. died or how everything happened, a real explanation, her stalling tactics worked.
As a result of failing to get co-operation from her, we have had difficulty
in moving forward in the bereavement process. The bereavement process has been impeded from the silence from her office.
(They managed not only to get all of their money for the entire course but
extra too!)
Terrible treatment, Terrible prices, Terrible outcome.
Katie Reilly
20 Dec 2016
REPORT
BOAC LHR
6 Dec 2016
REPORT
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he use...
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he used to be.
He used to be a bouncy, friendly love everyone Springer but since the radiotherapy, he is frightened of everything and everyone. He even shys away from us if we try to make a fuss of him.We only get the occasional chance to make a fuss of him, when wants us to, otherwise he spends all his time avoiding us.
None of these possible side effects were mentioned prior to agreeing to the treatment and, despite still loving him being around, in hindsight, we question whether we should have gone ahead with the treatment, especially considering how stressful it was for him, with all the travelling.
In summary, please think long and hard, before agreeing to treatment. Are you doing it for the pets benefit or your own?
julia pentsou
8 Nov 2016
REPORT
Greg Treadwell
19 Jul 2016
REPORT
The Vets are Brilliant , good Service
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Book an Appointment
Online booking unavailable
Please call
+44 1268 564664
FAQs
Where is Southfields Veterinary Specialists located?
Southfields Veterinary Specialists is located at Cranes Point, Gardiners Ln S, NULL, Basildon,East of England SS14 3AP. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What are the opening hours for Southfields Veterinary Specialists?
Southfields Veterinary Specialists is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. It is closed on Sundays.
Is Southfields Veterinary Specialists open on Saturdays?
Yes, Southfields Veterinary Specialists is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Southfields Veterinary Specialists open on Sundays?
No, Southfields Veterinary Specialists is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Southfields Veterinary Specialists?
You can book an appointment online with Southfields Veterinary Specialists via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southfields Veterinary Specialists offer?
Southfields Veterinary Specialists in Basildon offers a range of veterinary services, including Cardiology, Dermatology, Neurology, Oncology, Ophthalmology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Southfields Veterinary Specialists?
Southfields Veterinary Specialists provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
09:00AM-13:00PM
Services
Cardiology
Dermatology
Neurology
Oncology
Ophthalmology
Surgery
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Southfields Veterinary Specialists
Basildon, Essex
Book an Appointment
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General Info
Southfields Veterinary Specialists has established itself as a recognized entity among Essex animal enthusiasts who pursue nearby veterinary assistance. The clinic's strategic placement in Essex enables pet owners from surrounding areas to obtain regular veterinary services. A range of services such as routine checkups and pet vaccinations may be provided alongside early disease screenings and diagnostic consultations based on individual cases. Southfields Veterinary Specialists establishes a serene and organized environment to reduce stress levels for both pets and their owners. The veterinary team in Basildon manages an extensive range of medical requirements which encompass skin and coat conditions alongside dental problems and mobility issues. The clinic possesses expertise in handling urgent medical conditions such as infections and digestive disturbances alongside its standard wellness visits and preventive plans. The people of Essex frequently depend on Southfields Veterinary Specialists to help them through challenging diagnoses and the care of senior pets with chronic ailments. Visitors frequently comment on the clinic’s communication style because it remains clear, kind, and easily understandable. Through this mechanism pet owners attain assurance regarding their animal care choices. A significant number of clients continue their patronage for extended periods because they perceive consistent service delivery and develop trust through prolonged interaction. The staff's expertise in both simple and intricate veterinary subjects enables them to effectively support long-term care planning. Southfields Veterinary Specialists experiences ongoing expansion because increasing numbers of pet owners relocate to the Basildon area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network of conscientious ownership and meticulous animal care. An established Essex veterinary practice stands as a dependable option for those needing both routine and emergency animal care services. The presence of Southfields Veterinary Specialists clinic in Basildon offers a valued healthcare option to Essex residents from nearby communities. Both new pet owners looking for guidance and longtime clients handling special conditions require clear, compassionate, and consistent veterinary service at all times. This practice performs an essential community function.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
09:00AM-13:00PM
Services
Cardiology
Dermatology
Neurology
Oncology
Ophthalmology
Surgery
Team
Laurent Findji
Veterinarian
Henry L'Eplattenier
Veterinarian
Susan North
Veterinarian
Susan Fitzmaurice
Veterinarian
Irina Gramer
Veterinarian
Monika Lobacz
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gemma Bellringer
3 Jul 2018
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local sp...
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local specialists. From initial consultation I should have trusted my gut. Everything I asked was rushed, very unprofessional. However thinking that we were doing the right thing for our dog we agreed to go ahead with the recommended 20 sessions of radio therapy as this was described as a potentially ‘curable option’ and Charlie’s best option. Our dog coped great with the initial surgery and there was no concerns medically regarding the daily treatments. Charlie started radiotherapy and due to how far away we lived it broke our hearts that he had to stay in at Southfields for a month while he under went his treatment. Everything was going well, we were ringing for daily updates. Until the 3rd week where Charlie started to limp on one of his legs? In a panic I made the 5 hour journey to check on him to find he was indeed limping but that they couldn’t tell me why? He had X-rays which was charged for and additional ones taken that we hadn’t agreed to at an additional cost, but no real definition could be explained as to why. If they would have checked his documents prior they would see he had suffered from crutiate disease for years. They explained that his limping could be due to the position he had to be laid in for daily treatment. That being said he was in good spirits, tired as he was now on high pain killers but the nurses were great with him. He did have scabs on his mouth but I was constantly told not to worry as these will go once treatment stops. As he was now at treatment 16 and nearly at the end of the 20 treatments we would continue, reaching 20 treatments the chance of the tumor regrowing was unlikely. The remaining 4 days couldn’t come quick enough. We collected Charlie on the Saturday. Our ‘specialist’ wasn’t on duty so we were discharged by someone else. Southfields couldn’t even provide us with all the medication Charlie needed so an emergency call to our local vets to get the medication was an added stress. This being said on collection he seemed great. Although still on a lot of medication. On returning home the first few days were great and we were over the moon to have him home. Although this was short lived. Over the next few days Charlie started to go down hill. Becoming more and more quiet which was so unlike Charlie. Unfortunately he struggled to eat and even drink due to the sours around his mouth, dismissed by Southfields as a concern. This lead to hand feeding Charlie which as a chocolate lab was very unusual. Charlie couldn’t stand, or raise his head from his bed. He begun to bleed from his hose. Our local vet tried to make contact with Southfields to discuss Charlie medication and his symptoms yet got no where. No one was around to discuss his case. As if as soon as you take your pet from their care you are on your own. After a visit of our local vet and our local specialist the heart breaking decision was taken from our hands that we had to let Charlie go. Something neurologically had gone wrong. There was nothing more we could do for him. Since Charlie passing away on feb the 12th we have had many letters between ourselves and Southfields who refuse to give us any form of answers yet within 10 days of leaving there care our dog was dead. The nurses at Southfields were amazing, they must have kept his spirits up with love and cuddles as Charlie had the same personality when he came home initially as when he went in so we can only thank them for this. However the service and treatment we received for Charlie was wrong on so many accounts. We have had to pay the final bill to Southfields recently against a protest as we believe they are responsible for our dog no longer being here with us every day. Please please think twice before you go here.
Bulvinder Sandhu
19 Jun 2018
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our dais...
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our daisy.
Sarah Harris
6 Jun 2018
Great team! Really impressed with these guys. My vet called and we were seen within the hour by a special vet.
Toby Harrison
23 May 2018
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, ...
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, but you made the final treatments so much more bearable and gave him a good quality of life!
tanya wynn
7 May 2018
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himse...
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himself. These people work so hard and are so devoted. Thank you so much
Lynne Harold
11 Apr 2018
Amazing place. Have just arrived back after Kizzie being here for a week. She had chemotherapy, radiation and surgery. Amazing team. Hoping this is all worth it!!!! Thx guys! x
Donna Waters
28 Mar 2018
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to...
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to see me and this continued. My dog is a shadow of what he was before. I was told it would increase his quality of life, but it has destroyed him. He went in bouncy and happy, seemingly unaware of the tumour, and now he acts like he's at death's door. He is unsteady walking, barely eats, no energy, just like dead dog walking. He is my soulmate and I feel so badly having done this to him. He clearly has suffered nerve damage from his treatment, and from an online internet search, it seems it will only get worse. Seems right as he has declined every day since his last radiation appointment. Something was done very, very wrong, because radiation is not supposed to have many side effect. Now my dog gets confused even climbing stairs. And Southfields have stopped responding to my calls. Don't go there.
Teri Hall
6 Mar 2018
My boy had heart surgery today and really happy with how it went. Amazing team! Parking was limited, but otherwise soooooooooo happy!
Wendy Pritchard
22 Feb 2018
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, upda...
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, updates, surgery....everything - was fantastic! I'm so grateful, Thank you. The Pritchards
John Wayland
7 Feb 2018
Team were so helpful. We arrived with Rocco during the night and they saved him! Reception was being rebuilt, but really nice place and team were so nice to me!
Charlotte Edwards
28 Apr 2017
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let do...
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let down at the end and feel the same way to this day. She was discharged but within a month I knew it had come back and she was suffering. I immediately got in touch with them and was given an immediate appointment which was then cancelled because dr north wanted to see her. I did explain she was very unwell and uncomfortable but dr north said she knew this and to come later in the week. When I took her up she died up there two days later. I gave them a considerable amount of money out I guess of grief which I actually don't believe they deserved this was in a donation to them. I bitterly regret doing that as I feel she was let down at the end. I do feel they are completely money orientated and I still consider Dora was let down at the end
Mel M
17 Mar 2017
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B....
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B.C. went in on 3 separate sessions to have radiotherapy. Each time, he went on a Sunday and we collected him on the Wednesday.
On the last visit which was to complete the final sessions
of radiotherapy, when I'd phoned up on the Monday late in the day, at
nearly 5pm, I was alarmed to hear he'd not yet finished the "treatment" for
that day as they'd 'seen a rush on' that day.
He must have been so anxious waiting and also he couldn't eat until each
session was over and he'd come round.
Apparently, on the last evening B.C. had developed a breathing problem,
although he'd not had this before he came in there.
I was not informed of this - imagine how I felt when I got a call in the
night asking should she, the "Intern" Lilli Pihler resuscitate B.C.
After this I got a call from the Vet Nurse asking if they could put him
down! Of course, I said no. They 'cut off' from me, somehow. When she came back on she told me B.C. had died. I then asked why he died.
The vet nurse said only the clinician could say why he died, the latter was
supposed to be 'on call'. I was told she, the clinician was not in the
building, but coming in later at 9 a.m.
Later that day we collected B.C.'s body, Susan North said with a laugh
that the clinician was her - later the story was changed.
As well as being poorly informed of events, it appears Susan North did not make herself available "on call" during the emergency and adds to VRCC's failings.
Later, I tried phoning Susan North, I tried sending E-mails trying to get
to the (basic) bottom of what happened. I tried this for weeks, months. We just wanted the truth.
She made herself unavailable every time I phoned, she left my E-mails
largely ignored giving only a very abrupt answer overall, that the cat had
cancer which obviously we already knew since that was why he was there.
We never got a real picture of why B.C. died or how everything happened, a real explanation, her stalling tactics worked.
As a result of failing to get co-operation from her, we have had difficulty
in moving forward in the bereavement process. The bereavement process has been impeded from the silence from her office.
(They managed not only to get all of their money for the entire course but
extra too!)
Terrible treatment, Terrible prices, Terrible outcome.
Katie Reilly
20 Dec 2016
BOAC LHR
6 Dec 2016
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he use...
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he used to be.
He used to be a bouncy, friendly love everyone Springer but since the radiotherapy, he is frightened of everything and everyone. He even shys away from us if we try to make a fuss of him.We only get the occasional chance to make a fuss of him, when wants us to, otherwise he spends all his time avoiding us.
None of these possible side effects were mentioned prior to agreeing to the treatment and, despite still loving him being around, in hindsight, we question whether we should have gone ahead with the treatment, especially considering how stressful it was for him, with all the travelling.
In summary, please think long and hard, before agreeing to treatment. Are you doing it for the pets benefit or your own?
julia pentsou
8 Nov 2016
Greg Treadwell
19 Jul 2016
The Vets are Brilliant , good Service
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FAQs
Where is Southfields Veterinary Specialists located?
Southfields Veterinary Specialists is located at Cranes Point, Gardiners Ln S, NULL, Basildon,East of England SS14 3AP. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What are the opening hours for Southfields Veterinary Specialists?
Southfields Veterinary Specialists is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. It is closed on Sundays.
Is Southfields Veterinary Specialists open on Saturdays?
Yes, Southfields Veterinary Specialists is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Southfields Veterinary Specialists open on Sundays?
No, Southfields Veterinary Specialists is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Southfields Veterinary Specialists?
You can book an appointment online with Southfields Veterinary Specialists via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southfields Veterinary Specialists offer?
Southfields Veterinary Specialists in Basildon offers a range of veterinary services, including Cardiology, Dermatology, Neurology, Oncology, Ophthalmology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Southfields Veterinary Specialists?
Southfields Veterinary Specialists provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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