Southfields Veterinary Specialists
Basildon, Essex
General Info
Southfields Veterinary Specialists has become a respected name among Essex animal lovers who are looking for veterinary help nearby. The clinic’s strategic location in Essex makes it possible for pet owners from neighboring regions to access regular veterinary services. A range of services, such as routine checkups and pet vaccinations, may be offered alongside early disease screenings and diagnostics consultations based on the respective case. Southfields Veterinary Specialists provides a calm and well-organized setup to alleviate stress for the pets and their owners. The Basildon veterinary team covers a wide spectrum of health needs, including skin and coat conditions, dental problems, and mobility issues. The clinic is well-versed in handling urgent issues like infections and digestive problems in addition to standard wellness visits and prevention plans. Southfields Veterinary Specialists is often the lifeline to which Essex residents turn when their pets need help with a difficult diagnosis and lifelong management of age-related health issues. Visitors frequently note the way employees communicate because it remains clear, kind and easy to understand. Through this mechanism, pet owners obtain confidence in their choices. A large number of customers keep coming back for years because they get the same level of service and develop trust over time. The staff’s knowledge concerning both simple and complex veterinary topics provides efficient support for long-term care planning. Southfields Veterinary Specialists continues to grow and expand as more pet owners move into the Basildon area or seek pet services nearby. The clinic’s role in the local pet community connects responsible owners, ensuring that the animals are treated well and appropriately. A well-established Essex veterinary practice would be a reliable option to consider in case your animal needs help. The clinic is located in Basildon, meaning that Essex residents have access to the Southfields Veterinary Specialists. Both first-time pet owners who need guidance and established clients who are dealing with special needs or conditions require help, which should always be clear, compassionate, and consistent. This practice provides an important community service. Services offered include 24 hour Emergency, Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding, Cardiology, Dermatology and Diagnostics.
Team
Laurent Findji
Veterinarian
Henry L'Eplattenier
Veterinarian
Susan North
Veterinarian
Susan Fitzmaurice
Veterinarian
Irina Gramer
Veterinarian
Monika Lobacz
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gemma Bellringer
3 Jul 2018
REPORT
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local sp...
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local specialists. From initial consultation I should have trusted my gut. Everything I asked was rushed, very unprofessional. However thinking that we were doing the right thing for our dog we agreed to go ahead with the recommended 20 sessions of radio therapy as this was described as a potentially ‘curable option’ and Charlie’s best option. Our dog coped great with the initial surgery and there was no concerns medically regarding the daily treatments. Charlie started radiotherapy and due to how far away we lived it broke our hearts that he had to stay in at Southfields for a month while he under went his treatment. Everything was going well, we were ringing for daily updates. Until the 3rd week where Charlie started to limp on one of his legs? In a panic I made the 5 hour journey to check on him to find he was indeed limping but that they couldn’t tell me why? He had X-rays which was charged for and additional ones taken that we hadn’t agreed to at an additional cost, but no real definition could be explained as to why. If they would have checked his documents prior they would see he had suffered from crutiate disease for years. They explained that his limping could be due to the position he had to be laid in for daily treatment. That being said he was in good spirits, tired as he was now on high pain killers but the nurses were great with him. He did have scabs on his mouth but I was constantly told not to worry as these will go once treatment stops. As he was now at treatment 16 and nearly at the end of the 20 treatments we would continue, reaching 20 treatments the chance of the tumor regrowing was unlikely. The remaining 4 days couldn’t come quick enough. We collected Charlie on the Saturday. Our ‘specialist’ wasn’t on duty so we were discharged by someone else. Southfields couldn’t even provide us with all the medication Charlie needed so an emergency call to our local vets to get the medication was an added stress. This being said on collection he seemed great. Although still on a lot of medication. On returning home the first few days were great and we were over the moon to have him home. Although this was short lived. Over the next few days Charlie started to go down hill. Becoming more and more quiet which was so unlike Charlie. Unfortunately he struggled to eat and even drink due to the sours around his mouth, dismissed by Southfields as a concern. This lead to hand feeding Charlie which as a chocolate lab was very unusual. Charlie couldn’t stand, or raise his head from his bed. He begun to bleed from his hose. Our local vet tried to make contact with Southfields to discuss Charlie medication and his symptoms yet got no where. No one was around to discuss his case. As if as soon as you take your pet from their care you are on your own. After a visit of our local vet and our local specialist the heart breaking decision was taken from our hands that we had to let Charlie go. Something neurologically had gone wrong. There was nothing more we could do for him. Since Charlie passing away on feb the 12th we have had many letters between ourselves and Southfields who refuse to give us any form of answers yet within 10 days of leaving there care our dog was dead. The nurses at Southfields were amazing, they must have kept his spirits up with love and cuddles as Charlie had the same personality when he came home initially as when he went in so we can only thank them for this. However the service and treatment we received for Charlie was wrong on so many accounts. We have had to pay the final bill to Southfields recently against a protest as we believe they are responsible for our dog no longer being here with us every day. Please please think twice before you go here.
Bulvinder Sandhu
19 Jun 2018
REPORT
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our dais...
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our daisy.
Sarah Harris
6 Jun 2018
REPORT
Great team! Really impressed with these guys. My vet called and we were seen within the hour by a special vet.
Toby Harrison
23 May 2018
REPORT
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, ...
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, but you made the final treatments so much more bearable and gave him a good quality of life!
tanya wynn
7 May 2018
REPORT
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himse...
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himself. These people work so hard and are so devoted. Thank you so much
Lynne Harold
11 Apr 2018
REPORT
Amazing place. Have just arrived back after Kizzie being here for a week. She had chemotherapy, radiation and surgery. Amazing team. Hoping this is all worth it!!!! Thx guys! x
Donna Waters
28 Mar 2018
REPORT
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to...
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to see me and this continued. My dog is a shadow of what he was before. I was told it would increase his quality of life, but it has destroyed him. He went in bouncy and happy, seemingly unaware of the tumour, and now he acts like he's at death's door. He is unsteady walking, barely eats, no energy, just like dead dog walking. He is my soulmate and I feel so badly having done this to him. He clearly has suffered nerve damage from his treatment, and from an online internet search, it seems it will only get worse. Seems right as he has declined every day since his last radiation appointment. Something was done very, very wrong, because radiation is not supposed to have many side effect. Now my dog gets confused even climbing stairs. And Southfields have stopped responding to my calls. Don't go there.
Teri Hall
6 Mar 2018
REPORT
My boy had heart surgery today and really happy with how it went. Amazing team! Parking was limited, but otherwise soooooooooo happy!
Wendy Pritchard
22 Feb 2018
REPORT
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, upda...
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, updates, surgery....everything - was fantastic! I'm so grateful, Thank you. The Pritchards
John Wayland
7 Feb 2018
REPORT
Team were so helpful. We arrived with Rocco during the night and they saved him! Reception was being rebuilt, but really nice place and team were so nice to me!
Charlotte Edwards
28 Apr 2017
REPORT
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let do...
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let down at the end and feel the same way to this day. She was discharged but within a month I knew it had come back and she was suffering. I immediately got in touch with them and was given an immediate appointment which was then cancelled because dr north wanted to see her. I did explain she was very unwell and uncomfortable but dr north said she knew this and to come later in the week. When I took her up she died up there two days later. I gave them a considerable amount of money out I guess of grief which I actually don't believe they deserved this was in a donation to them. I bitterly regret doing that as I feel she was let down at the end. I do feel they are completely money orientated and I still consider Dora was let down at the end
Mel M
17 Mar 2017
REPORT
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B....
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B.C. went in on 3 separate sessions to have radiotherapy. Each time, he went on a Sunday and we collected him on the Wednesday.
On the last visit which was to complete the final sessions
of radiotherapy, when I'd phoned up on the Monday late in the day, at
nearly 5pm, I was alarmed to hear he'd not yet finished the "treatment" for
that day as they'd 'seen a rush on' that day.
He must have been so anxious waiting and also he couldn't eat until each
session was over and he'd come round.
Apparently, on the last evening B.C. had developed a breathing problem,
although he'd not had this before he came in there.
I was not informed of this - imagine how I felt when I got a call in the
night asking should she, the "Intern" Lilli Pihler resuscitate B.C.
After this I got a call from the Vet Nurse asking if they could put him
down! Of course, I said no. They 'cut off' from me, somehow. When she came back on she told me B.C. had died. I then asked why he died.
The vet nurse said only the clinician could say why he died, the latter was
supposed to be 'on call'. I was told she, the clinician was not in the
building, but coming in later at 9 a.m.
Later that day we collected B.C.'s body, Susan North said with a laugh
that the clinician was her - later the story was changed.
As well as being poorly informed of events, it appears Susan North did not make herself available "on call" during the emergency and adds to VRCC's failings.
Later, I tried phoning Susan North, I tried sending E-mails trying to get
to the (basic) bottom of what happened. I tried this for weeks, months. We just wanted the truth.
She made herself unavailable every time I phoned, she left my E-mails
largely ignored giving only a very abrupt answer overall, that the cat had
cancer which obviously we already knew since that was why he was there.
We never got a real picture of why B.C. died or how everything happened, a real explanation, her stalling tactics worked.
As a result of failing to get co-operation from her, we have had difficulty
in moving forward in the bereavement process. The bereavement process has been impeded from the silence from her office.
(They managed not only to get all of their money for the entire course but
extra too!)
Terrible treatment, Terrible prices, Terrible outcome.
Katie Reilly
20 Dec 2016
REPORT
BOAC LHR
6 Dec 2016
REPORT
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he use...
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he used to be.
He used to be a bouncy, friendly love everyone Springer but since the radiotherapy, he is frightened of everything and everyone. He even shys away from us if we try to make a fuss of him.We only get the occasional chance to make a fuss of him, when wants us to, otherwise he spends all his time avoiding us.
None of these possible side effects were mentioned prior to agreeing to the treatment and, despite still loving him being around, in hindsight, we question whether we should have gone ahead with the treatment, especially considering how stressful it was for him, with all the travelling.
In summary, please think long and hard, before agreeing to treatment. Are you doing it for the pets benefit or your own?
julia pentsou
8 Nov 2016
REPORT
Greg Treadwell
19 Jul 2016
REPORT
The Vets are Brilliant , good Service
Photo Gallery
Book an Appointment
FAQs
Where is Southfields Veterinary Specialists located?
Southfields Veterinary Specialists is located at Cranes Point, Gardiners Ln S, Basildon, Essex SS14 3AP. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What time does Southfields Veterinary Specialists open and close each day?
Southfields Veterinary Specialists is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Southfields Veterinary Specialists open on Saturdays?
Yes, Southfields Veterinary Specialists is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Southfields Veterinary Specialists offer emergency or 24-hour services?
Yes, Southfields Veterinary Specialists provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Southfields Veterinary Specialists?
You can book an appointment online with Southfields Veterinary Specialists via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southfields Veterinary Specialists offer?
Southfields Veterinary Specialists in Basildon offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Southfields Veterinary Specialists offer vaccinations for pets?
Yes, Southfields Veterinary Specialists provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Basildon clinic.
Does Southfields Veterinary Specialists provide boarding or kennel services?
Yes, Southfields Veterinary Specialists has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Southfields Veterinary Specialists?
Southfields Veterinary Specialists provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dermatology
Diagnostics
Emergency Care
Endoscopy
Homeopathy
Hospice and Palliative Care
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Physical Therapy
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Reptile Care
Surgery
Ultrasound
Vaccinations
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Southfields Veterinary Specialists
Basildon, Essex
Cranes Point, Gardiners Ln S
Basildon Essex SS14 3AP
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
General Info
Southfields Veterinary Specialists has become a respected name among Essex animal lovers who are looking for veterinary help nearby. The clinic’s strategic location in Essex makes it possible for pet owners from neighboring regions to access regular veterinary services. A range of services, such as routine checkups and pet vaccinations, may be offered alongside early disease screenings and diagnostics consultations based on the respective case. Southfields Veterinary Specialists provides a calm and well-organized setup to alleviate stress for the pets and their owners. The Basildon veterinary team covers a wide spectrum of health needs, including skin and coat conditions, dental problems, and mobility issues. The clinic is well-versed in handling urgent issues like infections and digestive problems in addition to standard wellness visits and prevention plans. Southfields Veterinary Specialists is often the lifeline to which Essex residents turn when their pets need help with a difficult diagnosis and lifelong management of age-related health issues. Visitors frequently note the way employees communicate because it remains clear, kind and easy to understand. Through this mechanism, pet owners obtain confidence in their choices. A large number of customers keep coming back for years because they get the same level of service and develop trust over time. The staff’s knowledge concerning both simple and complex veterinary topics provides efficient support for long-term care planning. Southfields Veterinary Specialists continues to grow and expand as more pet owners move into the Basildon area or seek pet services nearby. The clinic’s role in the local pet community connects responsible owners, ensuring that the animals are treated well and appropriately. A well-established Essex veterinary practice would be a reliable option to consider in case your animal needs help. The clinic is located in Basildon, meaning that Essex residents have access to the Southfields Veterinary Specialists. Both first-time pet owners who need guidance and established clients who are dealing with special needs or conditions require help, which should always be clear, compassionate, and consistent. This practice provides an important community service. Services offered include 24 hour Emergency, Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding, Cardiology, Dermatology and Diagnostics.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
24 Hour Emergency
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dermatology
Diagnostics
Emergency Care
Endoscopy
Homeopathy
Hospice and Palliative Care
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Mobile Vet Services
Neurology
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Physical Therapy
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Reptile Care
Surgery
Ultrasound
Vaccinations
Team
Laurent Findji
Veterinarian
Henry L'Eplattenier
Veterinarian
Susan North
Veterinarian
Susan Fitzmaurice
Veterinarian
Irina Gramer
Veterinarian
Monika Lobacz
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gemma Bellringer
3 Jul 2018
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local sp...
I write this review with a very heavy heart. Our dog Charlie was referred to Southfield vet spececialts in January 2018 for radiotherapy after the removal of a meningioma brain tumor with our local specialists. From initial consultation I should have trusted my gut. Everything I asked was rushed, very unprofessional. However thinking that we were doing the right thing for our dog we agreed to go ahead with the recommended 20 sessions of radio therapy as this was described as a potentially ‘curable option’ and Charlie’s best option. Our dog coped great with the initial surgery and there was no concerns medically regarding the daily treatments. Charlie started radiotherapy and due to how far away we lived it broke our hearts that he had to stay in at Southfields for a month while he under went his treatment. Everything was going well, we were ringing for daily updates. Until the 3rd week where Charlie started to limp on one of his legs? In a panic I made the 5 hour journey to check on him to find he was indeed limping but that they couldn’t tell me why? He had X-rays which was charged for and additional ones taken that we hadn’t agreed to at an additional cost, but no real definition could be explained as to why. If they would have checked his documents prior they would see he had suffered from crutiate disease for years. They explained that his limping could be due to the position he had to be laid in for daily treatment. That being said he was in good spirits, tired as he was now on high pain killers but the nurses were great with him. He did have scabs on his mouth but I was constantly told not to worry as these will go once treatment stops. As he was now at treatment 16 and nearly at the end of the 20 treatments we would continue, reaching 20 treatments the chance of the tumor regrowing was unlikely. The remaining 4 days couldn’t come quick enough. We collected Charlie on the Saturday. Our ‘specialist’ wasn’t on duty so we were discharged by someone else. Southfields couldn’t even provide us with all the medication Charlie needed so an emergency call to our local vets to get the medication was an added stress. This being said on collection he seemed great. Although still on a lot of medication. On returning home the first few days were great and we were over the moon to have him home. Although this was short lived. Over the next few days Charlie started to go down hill. Becoming more and more quiet which was so unlike Charlie. Unfortunately he struggled to eat and even drink due to the sours around his mouth, dismissed by Southfields as a concern. This lead to hand feeding Charlie which as a chocolate lab was very unusual. Charlie couldn’t stand, or raise his head from his bed. He begun to bleed from his hose. Our local vet tried to make contact with Southfields to discuss Charlie medication and his symptoms yet got no where. No one was around to discuss his case. As if as soon as you take your pet from their care you are on your own. After a visit of our local vet and our local specialist the heart breaking decision was taken from our hands that we had to let Charlie go. Something neurologically had gone wrong. There was nothing more we could do for him. Since Charlie passing away on feb the 12th we have had many letters between ourselves and Southfields who refuse to give us any form of answers yet within 10 days of leaving there care our dog was dead. The nurses at Southfields were amazing, they must have kept his spirits up with love and cuddles as Charlie had the same personality when he came home initially as when he went in so we can only thank them for this. However the service and treatment we received for Charlie was wrong on so many accounts. We have had to pay the final bill to Southfields recently against a protest as we believe they are responsible for our dog no longer being here with us every day. Please please think twice before you go here.
Bulvinder Sandhu
19 Jun 2018
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our dais...
Highly Recommend Richard at Southfields. I can not praise Dr Richard Elders enough he went above and beyond any vet we have ever met. We will always be grateful for the extra year we had with our daisy.
Sarah Harris
6 Jun 2018
Great team! Really impressed with these guys. My vet called and we were seen within the hour by a special vet.
Toby Harrison
23 May 2018
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, ...
I cannot praise the team enough. I changed my vets recently and was referred to Southfields. You made me feel at ease and took time with me and the family to make the right decision. We do miss Sway, but you made the final treatments so much more bearable and gave him a good quality of life!
tanya wynn
7 May 2018
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himse...
What wonderful people. I can't praise them all highly enough. They saved the life of my German shepherd Dexter and the last 2 weeks since the operation have been such a joy to see him so well In himself. These people work so hard and are so devoted. Thank you so much
Lynne Harold
11 Apr 2018
Amazing place. Have just arrived back after Kizzie being here for a week. She had chemotherapy, radiation and surgery. Amazing team. Hoping this is all worth it!!!! Thx guys! x
Donna Waters
28 Mar 2018
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to...
Just a heartbreaking experience. The first vet I had was rude, dismissive and resented being questioned even though my dog had a very serious oral melanoma. Next time a different vet was sent in to see me and this continued. My dog is a shadow of what he was before. I was told it would increase his quality of life, but it has destroyed him. He went in bouncy and happy, seemingly unaware of the tumour, and now he acts like he's at death's door. He is unsteady walking, barely eats, no energy, just like dead dog walking. He is my soulmate and I feel so badly having done this to him. He clearly has suffered nerve damage from his treatment, and from an online internet search, it seems it will only get worse. Seems right as he has declined every day since his last radiation appointment. Something was done very, very wrong, because radiation is not supposed to have many side effect. Now my dog gets confused even climbing stairs. And Southfields have stopped responding to my calls. Don't go there.
Teri Hall
6 Mar 2018
My boy had heart surgery today and really happy with how it went. Amazing team! Parking was limited, but otherwise soooooooooo happy!
Wendy Pritchard
22 Feb 2018
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, upda...
I cannot thank the team here enough for their care of our Labrador. From our first appointment with Dr L'Eplattenier to the very last (and beyond), our doggy was treated unbelievably . The calls, updates, surgery....everything - was fantastic! I'm so grateful, Thank you. The Pritchards
John Wayland
7 Feb 2018
Team were so helpful. We arrived with Rocco during the night and they saved him! Reception was being rebuilt, but really nice place and team were so nice to me!
Charlotte Edwards
28 Apr 2017
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let do...
My experience was now over 10 years ago. My lovely dog Dora had lymphosarcoma , I was told chemotherapy was a treatment not a cure and I went ahead with it. She had a good 14 months but I felt let down at the end and feel the same way to this day. She was discharged but within a month I knew it had come back and she was suffering. I immediately got in touch with them and was given an immediate appointment which was then cancelled because dr north wanted to see her. I did explain she was very unwell and uncomfortable but dr north said she knew this and to come later in the week. When I took her up she died up there two days later. I gave them a considerable amount of money out I guess of grief which I actually don't believe they deserved this was in a donation to them. I bitterly regret doing that as I feel she was let down at the end. I do feel they are completely money orientated and I still consider Dora was let down at the end
Mel M
17 Mar 2017
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B....
1 star only given as there is no option for Zero stars.
Before you send your precious pet to VRCC consider how you will feel if this happened to you and if possible choose somewhere else.
My cat B.C. went in on 3 separate sessions to have radiotherapy. Each time, he went on a Sunday and we collected him on the Wednesday.
On the last visit which was to complete the final sessions
of radiotherapy, when I'd phoned up on the Monday late in the day, at
nearly 5pm, I was alarmed to hear he'd not yet finished the "treatment" for
that day as they'd 'seen a rush on' that day.
He must have been so anxious waiting and also he couldn't eat until each
session was over and he'd come round.
Apparently, on the last evening B.C. had developed a breathing problem,
although he'd not had this before he came in there.
I was not informed of this - imagine how I felt when I got a call in the
night asking should she, the "Intern" Lilli Pihler resuscitate B.C.
After this I got a call from the Vet Nurse asking if they could put him
down! Of course, I said no. They 'cut off' from me, somehow. When she came back on she told me B.C. had died. I then asked why he died.
The vet nurse said only the clinician could say why he died, the latter was
supposed to be 'on call'. I was told she, the clinician was not in the
building, but coming in later at 9 a.m.
Later that day we collected B.C.'s body, Susan North said with a laugh
that the clinician was her - later the story was changed.
As well as being poorly informed of events, it appears Susan North did not make herself available "on call" during the emergency and adds to VRCC's failings.
Later, I tried phoning Susan North, I tried sending E-mails trying to get
to the (basic) bottom of what happened. I tried this for weeks, months. We just wanted the truth.
She made herself unavailable every time I phoned, she left my E-mails
largely ignored giving only a very abrupt answer overall, that the cat had
cancer which obviously we already knew since that was why he was there.
We never got a real picture of why B.C. died or how everything happened, a real explanation, her stalling tactics worked.
As a result of failing to get co-operation from her, we have had difficulty
in moving forward in the bereavement process. The bereavement process has been impeded from the silence from her office.
(They managed not only to get all of their money for the entire course but
extra too!)
Terrible treatment, Terrible prices, Terrible outcome.
Katie Reilly
20 Dec 2016
BOAC LHR
6 Dec 2016
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he use...
Our dog had a tumour on the pituitary gland which was treated with radiotherapy over three weeks. While it's brilliant that he is still with us two years after the treatment, he is nothing like he used to be.
He used to be a bouncy, friendly love everyone Springer but since the radiotherapy, he is frightened of everything and everyone. He even shys away from us if we try to make a fuss of him.We only get the occasional chance to make a fuss of him, when wants us to, otherwise he spends all his time avoiding us.
None of these possible side effects were mentioned prior to agreeing to the treatment and, despite still loving him being around, in hindsight, we question whether we should have gone ahead with the treatment, especially considering how stressful it was for him, with all the travelling.
In summary, please think long and hard, before agreeing to treatment. Are you doing it for the pets benefit or your own?
julia pentsou
8 Nov 2016
Greg Treadwell
19 Jul 2016
The Vets are Brilliant , good Service
Photo Gallery
FAQs
Where is Southfields Veterinary Specialists located?
Southfields Veterinary Specialists is located at Cranes Point, Gardiners Ln S, Basildon, Essex SS14 3AP. It's easily accessible to pet owners in the Basildon area and surrounding communities.
What time does Southfields Veterinary Specialists open and close each day?
Southfields Veterinary Specialists is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Southfields Veterinary Specialists open on Saturdays?
Yes, Southfields Veterinary Specialists is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Southfields Veterinary Specialists offer emergency or 24-hour services?
Yes, Southfields Veterinary Specialists provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Southfields Veterinary Specialists?
You can book an appointment online with Southfields Veterinary Specialists via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southfields Veterinary Specialists offer?
Southfields Veterinary Specialists in Basildon offers a range of veterinary services, including 24 Hour Emergency, Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Southfields Veterinary Specialists offer vaccinations for pets?
Yes, Southfields Veterinary Specialists provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Basildon clinic.
Does Southfields Veterinary Specialists provide boarding or kennel services?
Yes, Southfields Veterinary Specialists has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Southfields Veterinary Specialists?
Southfields Veterinary Specialists provides spaying and neutering services for pets. Their veterinary team in Basildon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know