Squeezed me in for a vaccination, even though fully booked. I live a long way away from any vet who stocks what our puppy needs and i really apprcaite it. I hope the onsite service is as good as thi... Read More
Squeezed me in for a vaccination, even though fully booked. I live a long way away from any vet who stocks what our puppy needs and i really apprcaite it. I hope the onsite service is as good as this, as sounds like a well run business. Read Less
Helen Bourne
11 Apr 2022
REPORT
There is no other practice like this one.
Alan and his team are unbeatable. Our pets mean a great deal to them - they are not just there to make a living - they genuinely care for our pets. I would ... Read More
There is no other practice like this one.
Alan and his team are unbeatable. Our pets mean a great deal to them - they are not just there to make a living - they genuinely care for our pets. I would trust them completely and take their advice whatever it were to be. I only wish they could treat us humans too!
Well done for never allowing the service to falter over the 16 years I’ve brought my various pets to you. Long may you continue! Read Less
Janette Humphries
12 Jul 2019
REPORT
Mr Hatch and his team have always cared for my dogs with great empathy and skill. I trust them in everything. We lost a dog to lymphoma 2 years ago. Mr Hatch saw us at short notice throughout our dog’... Read More
Mr Hatch and his team have always cared for my dogs with great empathy and skill. I trust them in everything. We lost a dog to lymphoma 2 years ago. Mr Hatch saw us at short notice throughout our dog’s time on chemotherapy if we had any worries. His care and understanding was amazing. He was with us like a family member throughout that journey. I could not recommend this practice more highly. Never underestimate how reassuring it is to be able to see your own vet for an early hours emergency rather than a stranger in a 24hr emergency vet you never saw before. Read Less
Deborah Clapton
8 Jun 2018
REPORT
After a very bad experience at my previous vet, I asked my dog walking friends who they went to. Whenever I heard Summerdale referred to, it was always followed by great compliments about the practice... Read More
After a very bad experience at my previous vet, I asked my dog walking friends who they went to. Whenever I heard Summerdale referred to, it was always followed by great compliments about the practice and more specifically about Alan Hatch. So I transferred my dog there and he has been incredibly well cared for. Nothing is ever too much trouble and Alan always takes the time to explain things to you. My dog has just had a hip replacement at a referral unit and the advice I have received leading up to and since the operation has been invaluable. I would recommend them to anyone. :-) Read Less
Marilyn Hunt
8 Nov 2017
REPORT
A superb Practice, very caring and I have complete confidence in the Vets, Nurses and other Staff. My dog recently spent 5 days in the Hospital and couldn't have received better care.
Susan May
18 Aug 2017
REPORT
Excellent pet care for many years from a veterinary practice that's not part of a large chain.
Susan M
18 Aug 2017
REPORT
Excellent pet care for many years from a veterinary practice that's not part of a large chain.
Howard Bowen
31 Jul 2017
REPORT
Mr Hatch good vet. Be aware practice moved to Barleylands farm for a year while building works happen.
John Brandler
19 May 2017
REPORT
The friendliest and most knowledgeable vets who CARE not part of a large chain , they look after your concerns and your pet. Faultless
Fitter Windows
8 Mar 2017
REPORT
We changed vets when we moved further away, but ended up coming back to Summerdale. They do such a great job with our 2 dogs and it's worth traveling that little further to get such great care.
Emily Burridge
18 Feb 2017
REPORT
Amazing, personal service given at a very sad time for me even when it was out of hours, thank you x
Ivor BJ
18 Jan 2017
REPORT
Best vets we've ever found near Billericay
Emily Wilson
3 Jan 2017
REPORT
If there was on option for 0/5 I would use that. I strongly recommend you consider other vet surgeries before visiting this one for the welfare of your animal. My late cat, Alvin, was put down last ye... Read More
If there was on option for 0/5 I would use that. I strongly recommend you consider other vet surgeries before visiting this one for the welfare of your animal. My late cat, Alvin, was put down last year. He had been registered with summerdale for 5 years, as a female. We wanted to have her spayed so booked in for that, they did a preliminary check and went ahead with opening her up. An hour later we receive a call back saying they cannot locate her ovaries? So, they carry on looking. We then receive a call saying she was indeed a male. They snipped him the same day. A month later he recovered fine, until he suddenly started to eat/drink/urinate far too much. We took him back to the vets and they said no, he's fine. Two days later Alvin is not eating, not drinking and barely awake. We take him back to find he has lost half of his body weight?!
They keep him in overnight, not updating us. They then call us to say he has a very rare form of diabetes and is too far gone to save. Turns out that during the unnecessary spaying operation they put him through, they disrupted his pancreas. If it wasn't for this vets my cat would be alive and well. He was only 5. Read Less
Nick Gommans
1 Oct 2016
REPORT
Have been taking out pets here after it was recommended to us. Very helpful and caring staff.
Matthew Hulburd
12 Aug 2016
REPORT
A very good vets
Dianne Harrison
11 Jul 2015
REPORT
excellent, would trust anyone else with my pets
Janette Humphries
1 Feb 2014
REPORT
This practice is fantastic. Emergency care available on-site 24/7 and very caring and reassuring vets.
Squeezed me in for a vaccination, even though fully booked. I live a long way away from any vet who stocks what our puppy needs and i really apprcaite it. I hope the onsite service is as good as thi... Read More
Squeezed me in for a vaccination, even though fully booked. I live a long way away from any vet who stocks what our puppy needs and i really apprcaite it. I hope the onsite service is as good as this, as sounds like a well run business. Read Less
Helen Bourne
11 Apr 2022
REPORT
☆☆☆☆☆
REPORT
There is no other practice like this one.
Alan and his team are unbeatable. Our pets mean a great deal to them - they are not just there to make a living - they genuinely care for our pets. I would ... Read More
There is no other practice like this one.
Alan and his team are unbeatable. Our pets mean a great deal to them - they are not just there to make a living - they genuinely care for our pets. I would trust them completely and take their advice whatever it were to be. I only wish they could treat us humans too!
Well done for never allowing the service to falter over the 16 years I’ve brought my various pets to you. Long may you continue! Read Less
Janette Humphries
12 Jul 2019
REPORT
☆☆☆☆☆
REPORT
Mr Hatch and his team have always cared for my dogs with great empathy and skill. I trust them in everything. We lost a dog to lymphoma 2 years ago. Mr Hatch saw us at short notice throughout our dog’... Read More
Mr Hatch and his team have always cared for my dogs with great empathy and skill. I trust them in everything. We lost a dog to lymphoma 2 years ago. Mr Hatch saw us at short notice throughout our dog’s time on chemotherapy if we had any worries. His care and understanding was amazing. He was with us like a family member throughout that journey. I could not recommend this practice more highly. Never underestimate how reassuring it is to be able to see your own vet for an early hours emergency rather than a stranger in a 24hr emergency vet you never saw before. Read Less
Deborah Clapton
8 Jun 2018
REPORT
☆☆☆☆☆
REPORT
After a very bad experience at my previous vet, I asked my dog walking friends who they went to. Whenever I heard Summerdale referred to, it was always followed by great compliments about the practice... Read More
After a very bad experience at my previous vet, I asked my dog walking friends who they went to. Whenever I heard Summerdale referred to, it was always followed by great compliments about the practice and more specifically about Alan Hatch. So I transferred my dog there and he has been incredibly well cared for. Nothing is ever too much trouble and Alan always takes the time to explain things to you. My dog has just had a hip replacement at a referral unit and the advice I have received leading up to and since the operation has been invaluable. I would recommend them to anyone. :-) Read Less
Marilyn Hunt
8 Nov 2017
REPORT
☆☆☆☆☆
REPORT
A superb Practice, very caring and I have complete confidence in the Vets, Nurses and other Staff. My dog recently spent 5 days in the Hospital and couldn't have received better care.
Susan May
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Excellent pet care for many years from a veterinary practice that's not part of a large chain.
Susan M
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Excellent pet care for many years from a veterinary practice that's not part of a large chain.
Howard Bowen
31 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Mr Hatch good vet. Be aware practice moved to Barleylands farm for a year while building works happen.
John Brandler
19 May 2017
REPORT
☆☆☆☆☆
REPORT
The friendliest and most knowledgeable vets who CARE not part of a large chain , they look after your concerns and your pet. Faultless
Fitter Windows
8 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We changed vets when we moved further away, but ended up coming back to Summerdale. They do such a great job with our 2 dogs and it's worth traveling that little further to get such great care.
Emily Burridge
18 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Amazing, personal service given at a very sad time for me even when it was out of hours, thank you x
Ivor BJ
18 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Best vets we've ever found near Billericay
Emily Wilson
3 Jan 2017
REPORT
☆☆☆☆☆
REPORT
If there was on option for 0/5 I would use that. I strongly recommend you consider other vet surgeries before visiting this one for the welfare of your animal. My late cat, Alvin, was put down last ye... Read More
If there was on option for 0/5 I would use that. I strongly recommend you consider other vet surgeries before visiting this one for the welfare of your animal. My late cat, Alvin, was put down last year. He had been registered with summerdale for 5 years, as a female. We wanted to have her spayed so booked in for that, they did a preliminary check and went ahead with opening her up. An hour later we receive a call back saying they cannot locate her ovaries? So, they carry on looking. We then receive a call saying she was indeed a male. They snipped him the same day. A month later he recovered fine, until he suddenly started to eat/drink/urinate far too much. We took him back to the vets and they said no, he's fine. Two days later Alvin is not eating, not drinking and barely awake. We take him back to find he has lost half of his body weight?!
They keep him in overnight, not updating us. They then call us to say he has a very rare form of diabetes and is too far gone to save. Turns out that during the unnecessary spaying operation they put him through, they disrupted his pancreas. If it wasn't for this vets my cat would be alive and well. He was only 5. Read Less
Nick Gommans
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Have been taking out pets here after it was recommended to us. Very helpful and caring staff.
Matthew Hulburd
12 Aug 2016
REPORT
☆☆☆☆☆
REPORT
A very good vets
Dianne Harrison
11 Jul 2015
REPORT
☆☆☆☆☆
REPORT
excellent, would trust anyone else with my pets
Janette Humphries
1 Feb 2014
REPORT
☆☆☆☆☆
REPORT
This practice is fantastic. Emergency care available on-site 24/7 and very caring and reassuring vets.