12 Reviews

Best Friends Vet Group Shenfield

Brentwood, Essex
General Info
Best Friends Vet Group Shenfield stands as a recognized establishment in Brentwood where animal enthusiasts find their local veterinary assistance. The clinic’s Essex-based location enables pet owners from surrounding areas to receive regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Best Friends Vet Group Shenfield establishes a serene organized environment which reduces anxiety for both pets and their owners. The veterinary team in Brentwood manages an extensive range of medical requirements which includes addressing skin and coat conditions along with dental problems and mobility issues. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive changes alongside its standard wellness visits and preventive plans. The residents of Essex frequently turn to Best Friends Vet Group Shenfield for assistance when facing challenging medical diagnoses or caring for aging pets with chronic conditions. Visitors frequently remark on the clinic’s communication approach which stands out as clear yet complex and unnaturally intricate. Pet owners experience enhanced confidence when making choices for their animals. Numerous clients maintain long-term relationships due to perceived consistent service quality and trust development through prolonged interaction. The veterinary team possesses knowledge about both simple and intricate animal health issues which enables them to provide guidance for extended care plans. Best Friends Vet Group Shenfield experiences ongoing expansion because increasing numbers of pet owners relocate to the Brentwood area or seek nearby veterinary services. The clinic functions as a pivotal entity within the local pet community to establish networks that promote responsible pet ownership together with diligent animal care. Essex continues to stand as a dependable option for those looking for established veterinary practices that offer both routine care and emergency services. Inhabitants of Brentwood along with Essex's adjacent communities frequently express gratitude for the proximity of Best Friends Vet Group Shenfield clinic. The necessity for clear, compassionate, and consistent veterinary service remains ever-present for new pet owners seeking advice and longtime clients managing special conditions. The execution of this practice enables the community to achieve its fundamental role.
Services
Surgery
Reviews
Zoes S.
20 Jun 2019
REPORT
DO NOT GO TO THIS VET THEY ARE CON ARTISTSI would give them a 0 if it was an option! They are completely unprofessional. They told me I was seeing a exotic vet for my bunny but I have since found out ... Read More
DO NOT GO TO THIS VET THEY ARE CON ARTISTSI would give them a 0 if it was an option! They are completely unprofessional. They told me I was seeing a exotic vet for my bunny but I have since found out she wasn't and she made out my bunny was dying, charged me so much money for tests and I go no results other than a £300 bill!! I stress to anyone don't make the same mistake I did. Ivone Goncalves is not a good vet and she doesn't care about animals just getting money out of people. I tried to explain what happened to the best friends group manager who after a 5 week wait told me they weren't giving me a refund or any compensation. Very upset with my awful experience!! Read Less
Craig Burrow
16 Jul 2018
REPORT
Saved my dog following him eating bones. Lovely people
Dave Roberts
24 Apr 2018
REPORT
Helpful staff on the reception desk and knowledgeable vets on hand, a good selection of cat and dog foods available for purchase.
ThisAintNews
12 Apr 2018
REPORT
It was time to say goodnight and they helped.
Essex Reviews
11 Apr 2018
REPORT
Excellent service and treatment for an ill pup, thanks for your help.
Michelle Cobley
15 Jan 2018
REPORT
Outstanding. Peter has treated both my cats with great care and ensures they get the best treatment. I wouldn't go to anywhere else.
C A.
4 Dec 2017
REPORT
Our cat had Lymphoma and Peter (the vet at best friends) gave good advice and treatment, referring the cat to Royal vet college for chemo as he was only young and otherwise healthy so had a good chanc... Read More
Our cat had Lymphoma and Peter (the vet at best friends) gave good advice and treatment, referring the cat to Royal vet college for chemo as he was only young and otherwise healthy so had a good chance. Unfortunately, after several months of quality life, the cat ultimately had to be put to sleep by Peter, probably the most humane and caring vet I've come across- he also came to our house to put an elderly cat to sleep in 2016 so she wouldnt be distressed.The other vet I would recommend is William Lewis at Orchid vets, another man I trust to give me a straight answer about my pets.The only problem i had with Best friends or Orchid was when locum vets were on duty. Read Less
C R
8 Aug 2017
REPORT
Practice very much improved. Excellent advice, great service and friendly welcome. Recommend.
Juan J Kalvu
5 May 2017
REPORT
Life's a card game
22 Mar 2017
REPORT
A lovely local practice that make you feel welcome.
Stacey A.
26 May 2016
REPORT
One of the receptionists verbally abused another customer while I (and several other people) were in the waiting room on one occasion - the customer was a softly spoken lady who got very upset.  The s... Read More
One of the receptionists verbally abused another customer while I (and several other people) were in the waiting room on one occasion - the customer was a softly spoken lady who got very upset.  The surgery our dog had needed to be repeated because the first surgery 'failed' and I don't believe that the surgical risks or post operative care were adequately explained.  Finally, despite paying well over £3,000 to them already this year I have just received a threatening letter saying that fees of around £400 that I had no prior knowledge of are owing (no invoice, no phone call - just a threat to transfer the debt to a debt collector who will add extra charges and an additional threat that my dog's medical care might be compromised!).  Having phoned pet insurer I'm told the fees relate to two invoices one of which they have already paid about 4 weeks ago and a second which they say the vet never submitted the claim form for!  Utterly pathetic service.  Should have stopped using them the day I watched a receptionist flip out and shout at someone - might have saved myself and my dog a lot of grief. Read Less
Wendy Woo
14 Feb 2016
REPORT
Book an Appointment
Online booking unavailable
Please call
+44 1277 221193
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-12:00PM
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CLAIM IT HERE
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Best Friends Vet Group Shenfield

Brentwood, Essex
(12)
24 Chelmsford Rd
Brentwood Essex CM15 8RJ
Best Friends Vet Group Shenfield stands as a recognized establishment in Brentwood where animal enthusiasts find their local veterinary assistance. The clinic’s Essex-based location enables pet owners from surrounding areas to receive regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Best Friends Vet Group Shenfield establishes a serene organized environment which reduces anxiety for both pets and their owners. The veterinary team in Brentwood manages an extensive range of medical requirements which includes addressing skin and coat conditions along with dental problems and mobility issues. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive changes alongside its standard wellness visits and preventive plans. The residents of Essex frequently turn to Best Friends Vet Group Shenfield for assistance when facing challenging medical diagnoses or caring for aging pets with chronic conditions. Visitors frequently remark on the clinic’s communication approach which stands out as clear yet complex and unnaturally intricate. Pet owners experience enhanced confidence when making choices for their animals. Numerous clients maintain long-term relationships due to perceived consistent service quality and trust development through prolonged interaction. The veterinary team possesses knowledge about both simple and intricate animal health issues which enables them to provide guidance for extended care plans. Best Friends Vet Group Shenfield experiences ongoing expansion because increasing numbers of pet owners relocate to the Brentwood area or seek nearby veterinary services. The clinic functions as a pivotal entity within the local pet community to establish networks that promote responsible pet ownership together with diligent animal care. Essex continues to stand as a dependable option for those looking for established veterinary practices that offer both routine care and emergency services. Inhabitants of Brentwood along with Essex's adjacent communities frequently express gratitude for the proximity of Best Friends Vet Group Shenfield clinic. The necessity for clear, compassionate, and consistent veterinary service remains ever-present for new pet owners seeking advice and longtime clients managing special conditions. The execution of this practice enables the community to achieve its fundamental role.
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-12:00PM
Surgery
Zoes S.
20 Jun 2019
REPORT
DO NOT GO TO THIS VET THEY ARE CON ARTISTSI would give them a 0 if it was an option! They are completely unprofessional. They told me I was seeing a exotic vet for my bunny but I have since found out ... Read More
DO NOT GO TO THIS VET THEY ARE CON ARTISTSI would give them a 0 if it was an option! They are completely unprofessional. They told me I was seeing a exotic vet for my bunny but I have since found out she wasn't and she made out my bunny was dying, charged me so much money for tests and I go no results other than a £300 bill!! I stress to anyone don't make the same mistake I did. Ivone Goncalves is not a good vet and she doesn't care about animals just getting money out of people. I tried to explain what happened to the best friends group manager who after a 5 week wait told me they weren't giving me a refund or any compensation. Very upset with my awful experience!! Read Less
Craig Burrow
16 Jul 2018
REPORT
Saved my dog following him eating bones. Lovely people
Dave Roberts
24 Apr 2018
REPORT
Helpful staff on the reception desk and knowledgeable vets on hand, a good selection of cat and dog foods available for purchase.
ThisAintNews
12 Apr 2018
REPORT
It was time to say goodnight and they helped.
Essex Reviews
11 Apr 2018
REPORT
Excellent service and treatment for an ill pup, thanks for your help.
Michelle Cobley
15 Jan 2018
REPORT
Outstanding. Peter has treated both my cats with great care and ensures they get the best treatment. I wouldn't go to anywhere else.
C A.
4 Dec 2017
REPORT
Our cat had Lymphoma and Peter (the vet at best friends) gave good advice and treatment, referring the cat to Royal vet college for chemo as he was only young and otherwise healthy so had a good chanc... Read More
Our cat had Lymphoma and Peter (the vet at best friends) gave good advice and treatment, referring the cat to Royal vet college for chemo as he was only young and otherwise healthy so had a good chance. Unfortunately, after several months of quality life, the cat ultimately had to be put to sleep by Peter, probably the most humane and caring vet I've come across- he also came to our house to put an elderly cat to sleep in 2016 so she wouldnt be distressed.The other vet I would recommend is William Lewis at Orchid vets, another man I trust to give me a straight answer about my pets.The only problem i had with Best friends or Orchid was when locum vets were on duty. Read Less
C R
8 Aug 2017
REPORT
Practice very much improved. Excellent advice, great service and friendly welcome. Recommend.
Juan J Kalvu
5 May 2017
REPORT
Life's a card game
22 Mar 2017
REPORT
A lovely local practice that make you feel welcome.
Stacey A.
26 May 2016
REPORT
One of the receptionists verbally abused another customer while I (and several other people) were in the waiting room on one occasion - the customer was a softly spoken lady who got very upset.  The s... Read More
One of the receptionists verbally abused another customer while I (and several other people) were in the waiting room on one occasion - the customer was a softly spoken lady who got very upset.  The surgery our dog had needed to be repeated because the first surgery 'failed' and I don't believe that the surgical risks or post operative care were adequately explained.  Finally, despite paying well over £3,000 to them already this year I have just received a threatening letter saying that fees of around £400 that I had no prior knowledge of are owing (no invoice, no phone call - just a threat to transfer the debt to a debt collector who will add extra charges and an additional threat that my dog's medical care might be compromised!).  Having phoned pet insurer I'm told the fees relate to two invoices one of which they have already paid about 4 weeks ago and a second which they say the vet never submitted the claim form for!  Utterly pathetic service.  Should have stopped using them the day I watched a receptionist flip out and shout at someone - might have saved myself and my dog a lot of grief. Read Less
Wendy Woo
14 Feb 2016
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know
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